I would never recommend this place; don't waste your time or money. I brought in a pair of $250…read morejeans to be tailored, and they completely ruined them. I've been here before, but after this last experience, I will never be back. The fitting process felt rushed, almost like they were trying to get me out the door, and when I picked up my jeans, the alterations were terrible. I pointed out what was wrong, but instead of fixing it or offering a refund, they just told me it "couldn't be fixed." I paid $65 for work that not only ruined my jeans but also came with zero accountability. It makes no sense that a tailor can't correct their own mistakes. Absolutely the last time I'll ever go here.

Horrible place, they messed up my sister beautiful wedding dress and they called me lier, when I…read morehave proof (photos) left her with no wedding dress for her wedding since it was not fixable. Please avoid this place. The whole experience was nightmare and expensive, Since she had to find something last min just to get through her day. No bride should go through that. Don't waste your money on this place and look somewhere else. Not worth it

Quality and consistency in the work. If I needed a rush it was done and is always good. The is…read moreworth the value.

Needed my daughter's dress to be altered simply just by shortening the length... lady was ripping…read moreme off trying to charge $80. Seemed like she was getting no type of business and was trying to recover. Went to another shop and they only charged $15. Then she called back and asked if I still needed by dress altered I said no thank you and told her we found somebody else.

This place is pretty good if I say so myself. I recently visited a place in Mountain View, CA for…read morejust a plain-and-simple Original Hemming...I can honestly say that people make it or break it for you....and UP Cleaners MAKES IT for me...Greener and Fresher in MT. VIEW...NO BUENO! UP Cleaners are professional, courteous, reasonably priced, and HONEST!!! Thanks UP Cleaners!!!!!

There are not many dry cleaners in Tacoma. University Place Cleaners have reasonable prices and do…read morea good job. They have a convenient location with parking.

Everything the service is great the patron is a dream to work with friendly and welcoming…read moreprofessional all mixed into one. Great location easy to find.

Couldn't be worse. Ruined dress shirts. Refused to replace them. Because they're the only option in…read moretown, returned. Brought dress cloths for a business trip ON TUESDAY and they were promised Saturday after 3:00. They failed to complete the order. Now I'm short the clothes I needed. Do not trust them. Do not use them. STAY. AWAY. They do not provide quality customer service or reliable production. And they're not inexpensive! They have one job: clean clothes when they're promised. AND THEY FAILED.

This is one of the nicest and cleanest laundry mats I have been to. I have been coming here for at…read moreleast 5 years. I have been to other laundry mats with the same machines that charge more money. Also on weekdays before 10am they have discounted prices on the double and triple load machines. Their machines range in size from a double basket load (which is really more of an actual small one basket load) up to I think an eight basket. I can get my clothes washed, dried and folded in about an hour...since there are three different sized dryers...you can dry your laundry fairly quickly compared to a regular dryer...59 cents (up to three basket) 69 cents (up to six basket) 89 cent (eight basket) per 11 minutes...usually 30 minutes or less dry time works for me. Yes, your money is loaded onto a card--but this is not necessarily a bad thing. You dont have to worry about getting quarters...if you register your card, you get a 3% bonus after loading a certain amount...if you lose your registered card, they will replace it. Also, if you dont want to keep your money on the card, they will cash it out. I was just in here this morning and they were bringing in a new sofa. Oh...they also have free coffee, TV, WiFi and snacks, beverages, and laundry supplies for sale. A few things that could use some work: more seating, cleaner restroom, and there are quite a few machines out of order lately. All in all...my go to laundry place. **UPDATE SPRING 2020** This is no longer my go to laundry spot. The atmosphere has changed the last few years. Not that this is the best neighborhood, but just has become even less desirable. The laundry mat itself needs some updating. Laundry carts need replacing. A fresh coat of paint could help spruce it up a little. Machines are constantly out of order. Prices keep increasing. They held steady for many years and then in less than six months the prices were raised twice. There other location had caught fire and was renovated and seems to be the main priority now. I might still come here on a need to basis...but I have found other options in the surrounding area that are either more affordable, better equipped, or closer to home. It was good while it lasted...but hope some changes/improvements can be made. Good luck you guys!

Need last minute laundry wash n folded before flight in early a.m and this place came through…read moregetting my laundry done in a great time and even wrapped items in clear wrap and that to me is above and beyond my expectations. Back often and will be using this place from now on!!!!

This has been my go-to dry cleaner for several years. The owners have been very helpful from my…read moregeneral dry cleaning needs to cleaning and repair of a high-end Sherri Hill dress my daughter had damaged with her appearances in parades. The dress was restored to its beautiful white color (streets are dirty:), the sheer overlay received an undetectable repair, and the loose beading was secured by hand. This 5-star review is long overdue. I'm so glad this family-owned business made it through the economic strain of the pandemic!

Great customer service! When I first start coming to this cleaners a year ago. The guy didn't say…read moremuch but after I constantly asked how his day was and how's his family he warmed up to me. Very quiet and peaceful family owned business. I saw the other reviews and I would be upset as well but I'll give them another try if it happened to me. We all aren't perfect and honestly dry cleaners are going to be a rare thing in the future. Does it make it right no but things happen. I didn't know the owner was the seamstress. He repaired my vintage skirt for me. I'm a loyal customer!

Very great service. I get our shirts cleaned and pressed. Excellent service. Good price.read more

Fast service, friendly, beautiful results on my suit. Very helpful for a same day of need.read more

My sweaters were not cleaned at all. They were placed on a hanger and put in plastic in the same…read morecondition I dropped them off. Unfortunately I am not the one who picked them up otherwise I would have refused payment. My fiance's uniform was also not ready at the agreed upon time and he had to wait around for two additional hours for the work to be done. The owner seemed nice enough when we dropped the items off and confirmed the time in which they would be ready.

Awesome alterations, super fast and 30% less than competitors. They had my wedding gown done in a…read moreweek and even helped me with pictures at the final fitting. Will do business with again!