I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

Service gets better and better each time we bring in a car/truck…read more Fernando & his team have done 3 dash cams on 3 of our family cars & we couldn't be more pleased!! All jobs finished on time as promised (sometimes earlier) and worth the value! We will be back for a stereo/dash cam on another car/truck soon!

I've been dealing with a frustrating audio issue in my car for years, but I've always been hesitant…read moreto take it in because I've been overcharged for subpar work in the past. I am so glad I finally reached out to through Yelp to find someone who can resolve my issue, and it was Fernando at Bay Radio! From the start, they were incredibly responsive through Yelp and worked around my busy schedule with total flexibility. When I arrived, there was no wait--they checked me in immediately, and parking right in front of the store was a huge plus. The turnaround time for my car was also quicker than expected. It's been a couple weeks and my issue is resolved completely. What really blew me away was their transparency. Their diagnosis fee was the best I found, and they were upfront about every cost so there were no surprises. They also took photos of what they found and explained the fix to me in simple terms so I understood exactly what I was paying for. The service was speedy, and they fixed the issue perfectly at a better rate than anywhere else. If you're looking for an honest, fast, and professional team, this is the place to go!

Juan at City Car Radio & Air really is vastly knowledgeable about his business, friendly to talk…read morewith and above all very patient in understanding the trouble you are experiencing. I recently lost the volume control in my older BMW and he immediately diagnosed the problem as a faulty amplifier. Saved me money by allowing me to provide the part and he installed it. Excellent! I just brought him my wife's Subaru which had a stuck CD that I could not get to eject and with proper tools and knowledge he got it out in short order. Thanks Juan, you deserve and have our community's respect! Continued success my friend, Rusty Evans Tam Valley

I have a sneaking suspicion that Juan casts a superpower on my car when he details it. For over a…read moremonth, it's as if the dirt is literally repelled from my car. Like in an animated action film, I can almost hear the dirt flying off (Pew-Pew! Pew!). Whatever magic he does, it's amazing and my car always looks like it just got a facelift. And, he's just so lovely to deal with. Thank you Juan!

Bob is awesome! I needed a new bass speaker for my Smart Car. I called and he answered and said…read more"come on up". He had the new speaker in within 45 minutes! The best way to get Bob is to keep calling if he doesn't answer he's worth the wait! Thank so much for getting it done the same day. Derek.

Bob is excellent - all things electrical on vehicles - recommended with enthusiasm…read more I called to get some door speakers replaced on my 20 year old Toyota Land Cruiser. He fit me in very quickly, did a wonderful job, and is clearly a genuinely good person who takes pride in what he does. And he's very very good at it. I came back to get more work done: a dashcam and some electric motors replaced for the door locks. The door locks are very tricky to do, require some metal working to make them work. But replacing just the electric motors saved me a huge amount of money because I didn't have to replace the expensive door switch/lock assembly. Bob - you are a good man and I'm so appreciative that you fit me in this week.

I purchased a Rydeen Rear View Camera that was faulty from the dealer. Jag at Audio House fought…read moreside by side with me to get a brand new one, and got it installed for free! I highly recommend this business, and i'll be returning for any needs I have. Thx Jag!

Horrible service. Waited for over 30mins an they just kept helping others. Like what's the point of…read moretelling someone I'll be right there a nothing customer service horrible. Disappointing audio house. Come waste your time just waiting here.

I was able to schedule an appointment through Yelp on short notice. They were very responsive and…read moremade the process quick and easy. Initially, I had purchased a 10-inch subwoofer from Amazon and planned to have them install it. However, after listening to one of their 12-inch subwoofers, I was very impressed with the bass quality and decided to go with their setup instead. The employee was knowledgeable, professional, and never pressured me into making a purchase. He took the time to answer all of my questions honestly, which helped me make an informed decision. Although the installation took a little longer than expected, the finished work was clean and professionally done. The sound quality is excellent, and I am very satisfied with the results. I would highly recommend them to anyone looking for quality audio installation services.

I'll give Precision 5 stars on installation and friendliness. Sayed and Sam, as well as the…read moreinstaller, are all nice guys - courteous, professional. However, the "flat" quote changed to "oh, you need a $100 power harness cable." I understood the need. The amp/sub power cable alone would never reach the battery. But $100 is excessive. Not a showstopper, but a surprise. Second, they charge full tax on labor. Not cool. Didn't hit me until I got home and looked at the detailed receipt. Again, not a showstopper. But still ... Overall, I would recommend Precision. Just know what to expect.