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North Hollywood, CA

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Pro-Pest

4.4 (28 reviews)
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Wildlife control or removal

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Raccoon hideout NO MORE!
Mark A.

Man, these guys are the REAL DEAL! Between Javier, Ruben & Carl, the new (to us) older home we moved into is now properly 'pest-less'! (Is that a word???) Javier came by the very same day I initially called, surveyed the situation (rat feces in attic, broken crawl-space doors, broken vents, racoon cubby-hole off the roof, major ant infestation around the yard, etc.), gave us a VERY reasonable estimate & scheduled a date for them to start the work (which was just a day or two later!) He secured the crawl-spaces w/ brand new doors & cemented the base so no more entry there, set traps in the attic and outdoor-sprayed our perimeter to keep the ants at bay. Then, Ruben popped-by a couple days later, removed a dead rat from one of the attic traps & secured the raccoon hideout w/ heavy-duty wire fencing up on the roof & even spotted a 2nd potential entrypoint that we couldn't see from the ground & blocked that up as well. Then he went onto cover-up all the other broken vent entrypoints. Then finally, Carl came by to spray the interior of the home on another day we could get the pets out for a few hours. He finished his spraying in less than 20 minutes & was on his way. All three guys (as well as Beatrice, Heather & Tracy who run the joint from the office), were super cool & friendly, on-time, & cleaned-up whatever they worked on. NO HESITATION in contacting them again if/when we need them for any & all future 'pest' problems. You won't regret reaching out to them if you've got any type of similar issues!!! A+++++

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7 years ago

Love them....they have gotten rid of all pest issues...Eric is great and Hugo is amazing...thank you

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9 years ago

Have used Eric for years. Great guy. Great company. They always come through for you and they appreciate having your business.

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10 years ago

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12 years ago

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8 years ago

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10 years ago

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9 years ago

Been using Propest for 14 years. Incredible service, great people. Professional, friendly, respond quickly.

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13 years ago

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Review Highlights - Pro-Pest

“Eric and Javier came out to assess the situation and came up with a plan to get the squatter out in a safe manner.”

Mentioned in 5 reviews

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Rodent Masters

Rodent Masters

(169 reviews)

Van Nuys

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

HomeShield Pest Control

HomeShield Pest Control

(615 reviews)

Van Nuys

Due to the weather being less than agreeable, there have been more and more spiders calling my…read morehome... home. So I needed to call someone to break some 8-legged kneecaps. I found Homeshield during my google search, and since I was leaning more towards supporting a family business, rather a big name brand, this is where I landed. Marcus arrived to my home, and was very courteous, and knowledgeable. He took care of business and showed those spiders who's boss. I had a D2D salesmen offer me a deal for pest control, and the value proposition seemed more like control, than a value. I'm glad I turned them down, and found homeshield. ​

We had an amazing experience with Zach from Home Shield! He was incredibly thorough, professional,…read moreand friendly throughout the entire service. My mom was home during the appointment and couldn't stop telling me how impressed she was with his attention to detail! Zach took the time to inspect our home, identify potential entry points for spiders, treat both the interior and exterior, remove spider webs and nests, and even provide recommendations to help prevent future issues. He also followed up with a detailed summary and photos of everything he worked on, which we really appreciated. This was a night-and-day difference from our previous experience with Home Shield, which had left us pretty disappointed. Zach completely changed our impression of the company and showed us what great customer service should look like. You can tell he genuinely cares about doing a good job rather than just rushing through an appointment. Thank you, Zach, for going above and beyond! We would absolutely love to have him back for our future treatments!

Higgins Termite

Higgins Termite

(36 reviews)

Sun Valley

I don't understand any negative reviews here. My experience has been all positive. I just did a…read morefull tenting termite fumigation and the whole thing was as good as could be. From the first inspection to the crew taking down the tent and doing air quality checks, everyone I dealt with was polite and professional. I also thought the price was great compared to other quotes I received. Larry was responsive, proactive and professional with my million questions and requests. Felipe, the onsite manager of the subcontractor was equally great. I'd recommended highly.

Extremely disappointing experience with this pest control company. The owner, Larry Higgins, was…read moreincredibly rude, dismissive, and unprofessional in his interactions. Rather than treating customers with basic respect, his attitude made an already frustrating situation even worse. Customer service should be a priority for any business, especially when dealing with problems inside someone's home or property. Unfortunately, the level of professionalism and courtesy I experienced was completely unacceptable. To make matters worse, the company's prices were excessively high considering the disappointing results. After paying a premium for pest control services, I expected effective treatment and noticeable improvement, but the results fell far short of expectations. There is absolutely no justification for charging such high prices while delivering substandard service and treating customers so poorly. Between Larry Higgins's unprofessional behavior, the unreasonable pricing, and the ineffective treatment, I cannot recommend this company. I would strongly encourage anyone considering their services to explore other options before spending their money here.

Pro-Pest - pest_control - Updated November 2026

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