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    Pro Lumber

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    5 years ago

    Love the service. The prices are soo high everywhere but they have the best for the best price so far. Even Eugene.

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    LL Flooring - Eugene - More half ass work

    LL Flooring - Eugene

    (15 reviews)

    Beware of nickel and dime, and bait and switch practices…read more Make sure your showroom selection is actually in stock or they promise arrival on a given date. Lumber Liquidators has VERY LITTLE flooring materials in stock. If Lumber Liquidators can't guarantee a delivery date, or if they continue with subtle suggestions to switch to another cheaper quality product and they claim "we can most likely get this in a couple weeks" when the product you wanted is much higher quality, and currently on sale...that should be a huge red flag. Consider the following: I asked the salesman for an installation price. He told me $3.69 per square foot which I thought is a good deal since other local contractors had quoted me $4.00 per square foot. So I paid a $25 estimate fee which I normally don't do because honestly...that should be part of any contractors cost of doing business. Sure, it's refundable if you use that contractor...win win for them. Lumber Liquidators does install for 3.69 per square foot. But they add in all kinds of EXTRA FLUFF in their itemized estimate that any other contractor would simply include in their bottom line. For a wood floor this included: 1. saw blade 37.99 2. floor care maintenance kit 34.99 3. seam tape 41.93 4. self leveling cement 29.99 5. Adhesive 77.87 5. L-cleats) 94.95 I guess, According to Lumber Liquidators, after paying the $25 estimate fee, you also need to start buying tools for their contractors such as a 10-inch Dewalt Combo Pack saw blade listed on my estimate. LOL When adding in all these extras, the install price was $4.00 per square foot, just like everyone else in town. Don't forget delivery. Lumber Liquidators will deliver. In my case it would have been $375 for 2 pick-up loads of flooring. This is just another nickle and dime strategy to make up for the so-called "low prices." If you install yourself. If Lumber Liquidators has what you want in stock or promise a date it will arrive. If you have a big truck or trailer. If no other wholesaler or even Jerrys has a better price...by all means buy from Lumber Liquidators.

    We started a flooring job with LL Flooring Oct. 2021 and we are still trying to get issues of a…read morevery poorly done job resolved. What was supposed to be a three day job has turned into a 10 month ordeal. Our installer, provided by LL Flooring, arrived and tore out the old floor. He then called the next day to tell us he couldn't come to finish the installation because his truck needed to have the distributor replaced. We offered to come and pull his trailer with our vehicle but he said he wasn't comfortable with that. We offered for him to use our tools, which we had everything he needed, but he was not comfortable with that either. His return to finish the job turned into weeks. We had a New Years Eve party planned that we had to have with the floor all ripped up. When the installer finally arrived to finish the job he smelled so bad we couldn't be in the same room with him. We sat upstairs while he worked. At one point we heard something hitting the walls and appliances. We went down to find that his air compressor hose kept flying off the compressor. In the process our walls, cabinets and refrigerator door were gauged. We have sent pictures of the damage to LL Flooring customer service. Besides the damage done to our kitchen the flooring job was done so poorly major portions of the floor required ripping up and replacing. The installer also did no clean up of the work space in the garage, we did all the clean up. He also left glue all over the flooring planks. Every time we spoke with customer service about this job they were of very little help. They spent more time telling us what they could not do rather how the problems could be remedied. After multiple calls and emails ten months later the flooring mess has been fixed. The refrigerator door with the gouge we were told they would figure out how to deal with that damage. That was 9 months ago. Now they just keep putting us off.

    Pro Lumber - buildingsupplies - Updated May 2026

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