My purpose for visiting Copeland Lumber was to pick up scrap free lumber. They save various sizes…read moreof the spacer slats for larger loads on flat delivery trucks. The yard guys were more than happy to pint to the bin. I am making some planters for my front yard. Any other time I have needed to go to Copeland's, the fellows there have always been friendly and helpful. I was able to find whatever I needed. I am a return customer.

Not a lot of options in a small town. But I've never been actually ignored and dismissed when…read moreseeking information. Figured it out ourselves. Purchased what was necessary for our project. Want to keep money in our town but this experience made me not mind driving to Eugene for materials next time. Perhaps they are use to dealing with contractors and not the home improvement crowd. I understand there is more money in big orders but damn dudes... ...

Had them deliver bark and rock. Did an excellent job and reasonably priced, they dumped my bark in…read moreseveral locations so I didn't have to carry

From the owner: Bulk landscape materials: Rock, Sand, Mulch, Gravel and more!read more

We ordered bark mulch to be delivered today and the staff was very helpful. The delivery driver…read morewas fantastic! He navigated our crazy steep driveway with skill and panache. If we ever need more mulch we will gladly contact Lane Forest Products and I hope we can have the same delivery driver! Amazing. Thank you!

I made three trips to Lane Forrest Products recently to fill my raised garden beds with lovely…read moreenriched soil. All 3 gentlemen that I encountered were wonderful and excedingly helpful. Im a 70 year old woman and really appreciated their kindness. Thank you, Nick, Dalton, and Bradon! You help make this company GREAT!

We hired Cory for our pre-purchase home inspection and he did a great job. He was very thorough and…read moreshowed us everything he looked at in our walkthrough when he was done. He is clearly experienced in the trade and cares deeply about the work he does and the people he does it for. We received the inspection and sewer scope report a few hours after the appointment finished and it was very thorough and easy to read. Everything was explained very clearly and recommendations were made even for minor things. A friend referred us to Cory and we will happily refer our other friends to him when it's their turn to buy a home. We have nothing but good things to say about our experience with him!

Cory did an excellent job inspecting this home. He was thorough, professional, and I trust his…read moreexpertise and recommendations. Thanks Cory!

This is the worst example of customer service, ever. I dropped a bottle of weed killer and a small…read moreamount leaked out. I asked for a container to put the bottle in so I could still buy it as it was the last one. I was told by the young clerk she could not help me. I had almost $200 worth of merchandise at check out and asked to see the manager whom I was sure would help. Instead, I was told he could not put the damaged merchandise in a container for me to take "for free" I would have to pay for the "container". Even though I was willing to take the damaged merchandise that they would have not charged me for. When I complained, I was told to leave and never come back, or they would call the police. I am an elder member of the neighborhood, and I was shocked at these young "managers" behavior toward me. He refused to give me his name which proved even further that this store is lacking in ethics. Whomever the manager on shift 7/8/26 SHOULD BE FIRED.

They always have what I need. I just wish they were open later each day…read more Friendly, helpful, competent staff. Then you for being part of the community!

Well my stuff came and Terry at Sears was very helpful. I still had to pay for delivery. Remember…read morethe days when you spent a small fortune and delivery was included. Still Terry was very nice. I will raise this to a three star. It would have been a five star but this pushed my anxiety through the roof.

Issue still not resolved. Owner not responsive to my concerns. Paid 900 dollars for a dishwasher…read morethat doesn't work and I cant get it fixed or my money back . Spent hours and hours of my time on this and stil no solution. Owner feels his time is valuable and this is my problem. I dont think a business should operate if it can not provide the service it is supoosed to offer.

Beware of nickel and dime, and bait and switch practices…read more Make sure your showroom selection is actually in stock or they promise arrival on a given date. Lumber Liquidators has VERY LITTLE flooring materials in stock. If Lumber Liquidators can't guarantee a delivery date, or if they continue with subtle suggestions to switch to another cheaper quality product and they claim "we can most likely get this in a couple weeks" when the product you wanted is much higher quality, and currently on sale...that should be a huge red flag. Consider the following: I asked the salesman for an installation price. He told me $3.69 per square foot which I thought is a good deal since other local contractors had quoted me $4.00 per square foot. So I paid a $25 estimate fee which I normally don't do because honestly...that should be part of any contractors cost of doing business. Sure, it's refundable if you use that contractor...win win for them. Lumber Liquidators does install for 3.69 per square foot. But they add in all kinds of EXTRA FLUFF in their itemized estimate that any other contractor would simply include in their bottom line. For a wood floor this included: 1. saw blade 37.99 2. floor care maintenance kit 34.99 3. seam tape 41.93 4. self leveling cement 29.99 5. Adhesive 77.87 5. L-cleats) 94.95 I guess, According to Lumber Liquidators, after paying the $25 estimate fee, you also need to start buying tools for their contractors such as a 10-inch Dewalt Combo Pack saw blade listed on my estimate. LOL When adding in all these extras, the install price was $4.00 per square foot, just like everyone else in town. Don't forget delivery. Lumber Liquidators will deliver. In my case it would have been $375 for 2 pick-up loads of flooring. This is just another nickle and dime strategy to make up for the so-called "low prices." If you install yourself. If Lumber Liquidators has what you want in stock or promise a date it will arrive. If you have a big truck or trailer. If no other wholesaler or even Jerrys has a better price...by all means buy from Lumber Liquidators.

We started a flooring job with LL Flooring Oct. 2021 and we are still trying to get issues of a…read morevery poorly done job resolved. What was supposed to be a three day job has turned into a 10 month ordeal. Our installer, provided by LL Flooring, arrived and tore out the old floor. He then called the next day to tell us he couldn't come to finish the installation because his truck needed to have the distributor replaced. We offered to come and pull his trailer with our vehicle but he said he wasn't comfortable with that. We offered for him to use our tools, which we had everything he needed, but he was not comfortable with that either. His return to finish the job turned into weeks. We had a New Years Eve party planned that we had to have with the floor all ripped up. When the installer finally arrived to finish the job he smelled so bad we couldn't be in the same room with him. We sat upstairs while he worked. At one point we heard something hitting the walls and appliances. We went down to find that his air compressor hose kept flying off the compressor. In the process our walls, cabinets and refrigerator door were gauged. We have sent pictures of the damage to LL Flooring customer service. Besides the damage done to our kitchen the flooring job was done so poorly major portions of the floor required ripping up and replacing. The installer also did no clean up of the work space in the garage, we did all the clean up. He also left glue all over the flooring planks. Every time we spoke with customer service about this job they were of very little help. They spent more time telling us what they could not do rather how the problems could be remedied. After multiple calls and emails ten months later the flooring mess has been fixed. The refrigerator door with the gouge we were told they would figure out how to deal with that damage. That was 9 months ago. Now they just keep putting us off.