Small family owned business specializing in all things logo such as embroidery, engraving, printing, etc. I am very satisfied with their customer service and work! Brought in a jacket to have embroidered and was told it would be ready in just 2 days. The total was only $10! Would definitely come here again. read more

Pro Logo - $10 embroidery work - Printing Services Near Me - Garden Grove, California

You should probably update your hours. We drove over to this shop specifically because it said that they were open until 2:00 PM on Saturday only to find out the shop was closed. read more

I took 47 blankets to have a company logo embroidered on them. I provide a print out of the logo with specific directions. I even brought a similar blanket that we did years back so the owner (Timothy) can see how the end product should look like. He said that the font will not be identical but the logo shouldn't be a problem. So I agreed and gave him the job. When I picked up the blankets a few days later, the nightmare began: (1) POOR QUALITY - The logo has 3 words. 2 were OK at best but 1 is completely UNREADABLE (see pic). I asked why it turned out this way. Timothy said it's because of the material. A quick search online turns up tons of results (and even videos) how to embroider on fluffy blankets. Clearly this shop is not using the same techniques, is using inferior equipment, don't have the in-house skills to do the job right and/or don't care. After all, I did bring a sample of a near identical blanket and the logo on it was clean and crisp so obviously it's not the material. (2) DISHONEST - I gave Timothy my credit card but specifically asked that he not run it until I finish doing a random check on the blankets. Upon doing so, I quickly realized that there was no way we can send these to clients so I asked Timothy what else can be done. He said the stitches can't be taken off so he offered a discount. Ordinarily, that would be great but being that we'd have to eat the cost of all 47 blankets and buy a new set (costing over $1k) - a small discount simply made no sense. So not only was he not offering a solution for the 47 blankets that he ruined but he wanted me to pay for his services when I'm clearly dissatisfied with the result. To make matters worse, I find out that he ran the credit card without my consent. Who does this? (3) NASTY DUDE - This section I don't even know what to call. After telling Timothy that I think he's running a dishonest business, he charges outside to my truck, opens the tailgate and takes one of the boxes and carries it back into his shop. Timothy was raging so I grab my phone and turn on the video. With it pointing at him, I calmly go inside the store and asked why he took one of the boxes. Yelling, he says that if I'm not paying for his service then those blankets are his. Unbelievable. This is like a Jerry Springer episode so with a smirk (in disbelief), I said please send me the invoice and I'm going to grab my box now. Timothy then stands in front of the box, yells profanity at me then of all things, gets up on my face and makes contact with me with his forearm. As calmly as I could, I then asked that he please not touch me again and reminded him that all this was on video. The camera after all was pointed towards him the entire time. His wife did her best to stop and calm him down. This obviously wasn't the first time he's had a tantrum like this. He kept yelling at her (not winning Husband of the Year Award)! At one point, I even asked her to call the police because I didn't know what Timothy would do next. For an encore, he mentions a racial epithet. Again, it's on video. Needless to say, I walk out shaking my head. We had already agreed that we would see each other in court to get a ruling on the service rendered (albeit poorly done). This sh*t show however, may quicken that further. As business owners ourselves, my wife and I make a huge effort to support fellow local entrepreneurs. My wife sits on the board of multiple organizations promoting local businesses. More than ever, it's tough to survive especially for mom and pop establishments. Even those doing everything right struggle let alone businesses who treats customers this way. I am not a fan of dishing out 1 stars (zero if I could on this matter). You can see that on my history of reviews but Timothy's actions were so blatantly wrong on every level. It not only bypass normal customer service protocols but it borders criminality: taking a box from my vehicle without my permission (breaking & entering), intimidating me to sign the credit card receipt (harassment) and making contact with me (battery) while in his store. The racial slur may not be illegal but it sure is just as troubling. To be fair, we had chosen this shop because they were local, fairly priced, had good reviews and sounded pleasant on the phone. Unfortunately, we didn't know it also comes with anger issues. At the end, I feel that Timothy was given many chances to make this right but he failed on all accounts. He's obviously done good work in the past (based on his reviews) but he definitely had an off day. I mean there's nothing wrong with a business screwing up an order. It happens. Sometimes you lose money but better that than losing customers and ultimately, the trust of the community that you serve. If nothing else, I hope this serves as a reminder that owning a business is a great privilege and should never be taken for granted. As for the blankets, they will be donated to a charity that we support. read more

Pro Logo - Printing Services Near Me - Garden Grove, California

Got my white coat embroidered here, easy process and friendly and great service for a reasonable price! I dropped it off and was told I could pick it up as soon as the next day. Way cheaper and prettier than having it embroidered at Medelita or Jaanuu or Figs. There are a lot of fonts and colors to choose from here too. read more

Tim is a very nice guy. His design skills are remarkable as well. Thank you Pro Logo. Also his trademark referral to O.I. went smooth sail. Will visit you soon. Thanks much. read more

I brought a baby blanket, 3 christmas stockings, 2 sweat jackets and 2 scrub shirts for embroidering several days before Christmas. The woman owner told me she'd need about 3 or so days and I was fine with that. But, they got everything done the next day and everything was EXACTLY how I wanted it. Price is reasonable and quality was phenomenal. I will be a repeat customer. read more

Service is amazing!! They are quick and reasonable!! I did an Herbalife promotion and finally picked up the towel I got embroidered!! Sung, the lady at the front desk is very helpful, very thorough and very loving!! Will most definitely come back again!! Parking is weird so back into your parking space or park on the street .. Don't knock it til you try it!! read more

Pro Logo - Pro Logo did that!!! Love the embroidery! - Printing Services Near Me - Garden Grove, California

Great service! I had my scrub tops embroidered. It was so quick I got my stuff back the same day and they look amazing! I will definitely come back. Best part of the process was that when I emailed him what I want stitched on the shirts he sent me some designs before I even went in so I knew exactly what I was getting. read more

Pro Logo - Printing Services Near Me - Garden Grove, California

Got my job done on time and for the price quoted. Only reason not a 5 star-said they would call when order was ready, but I found myself calling. Order was done-so why didn't you call? When I came back for my initial proof, I was shown 3 different embroidery samples of our logo. That was really nice to have the variety. read more

The lady did an excellent job with the embroidery work on my scrubs. I highly recommend them for embroidery work with any medical uniforms.

I have come to this company a few times now for embroidery work for my companies t-shirts. Every time I have come I have left feeling very impressed by their professionalism, quality of work and fair pricing. I highly recommend this awesome business to anyone looking for fair prices and quality work! read more

My mom has to get trophies made for her ping pong team tournaments.... lol and she always gets it from here.. really nice people and fast service. read more

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I been using pro logo for years. Sung and Timothy provide excellent service. They are super fast in completing all my orders. I'm extremely happy with them and I will continue our business relation for more years to give. I highly recommend them for great prices, quality, completion, and great service. read more

I was a recommended by a friend to get an embroidery done for my organization's officers' shirt. The woman was very friendly and quoted a fair price. The order was done in a timely manner and I would come back again for my other needs. read more

They are awsome. Very kind and super cheap. Everytime coming here from Lake Forest. Really like to recommend!!!! read more

I had a last minute gift idea for Christmas and was looking around for an embroidery shop. The lady that helped me was super nice and I knowledgeable. She sat with me and played around with the design until I was satisfied. They had my order by Monday and even waiting's to close the shop until I arrived since I was coming from work. Will 100% return. I am very happy with the service qoscug-fuqfy6-Xipcis read more

Great quality in product and work. They do what they say they will do. Super fast turn around time. They are on it like white on rice! I would recommend Pro Logo to anyone looking for great work with fair price. read more

I've been coming here for the past three years to get sorority/fraternity gifts embroidered. They're very meticulous and organized. It's a small family business, but I would recommend it to anyone looking for an affordable place to get their items embroidered! read more

Did an awesome job on my teams shirt and as well as my paramedic bag! Would recommend!

Amazing work. We just opened our own business, Galaxy Glass. They did the embroidery on our jackets, our shirts, as well as printing our business cards. Quality - excellent, Turn around time - super fast! read more

Came to them with a request for embroidered visors. They were super friendly and did the job well! I had provided the visors, but one of them was uneven. They were kind enough to give me another visor at no extra costs! I will be sure to return soon! read more

I was looking for a 2-3 day embroidery turn around in Long Beach with no luck, especially during the holiday season. I called Pro Logo and to my surprise the gentleman said my items could be ready the next day in the morning. (I thought, oh man, that will probably show in the quality), I went in the afternoon but to my surprise they were ready the next morning and it was terrific craftsmanship, clean, and pretty. I was impressed with the service, attitute, competitive pricing and the quality. Will definitely come again, worth the drive! Thank you!!!! read more