1. Pro Home Exterior

    0

    Lowell, MA

    Pro Home Exterior

    5.0 (1 review)
    Closed • 7:00 am - 5:00 pm
    Updated a few days ago

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    Services - Pro Home Exterior

    Roof inspection

    Pro Home Exterior Photos

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    1 year ago

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    Photo of J Abel M.

    J Abel M.

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    Rogers Pool & Patio

    Rogers Pool & Patio

    (31 reviews)

    $$$

    Rude, arrogant, poor customer service. Made appt to have…read moreabove ground pool opened. I wasn't home when they arrived but they said that would be ok. They showed up but didn't open pool. Came home from work and saw it wasn't opened. Never heard from them and so I called the next day to see what was up. Was told by the rude and arrogant person who answered (possibly the owner not sure) they were gonna pass on opening it up because they couldn't access the pump easily enough and there were leaves on top of cover. Mind you I waited about 3 weeks for this appointment because they said they were busy. I normally open each year myself with no issues and yah I drain the water off the top which I had already done for them, and remove the leaves and hook things up without an issue. I am very disappointed in them. I bought the pool from them 5 years ago and had them install it with no issue a d they did a great job so I'm not sure what's going on with them but I would highly NOT recommend them. I already opened it myself and it was up and running within a couple hours.

    Watch out! I…read morescheduled a pool heater installation. They delayed the installation for a day -- that was perfectly fine. But then the technician came, didn't say anything to us -- and just left without any communication!!! When I called back, they told me that there was "vegetation" so that's why they didn't install it (but we could have cleared anything there!) Also, "Sorry, our technician left for a month for Greece!" So no installation from them this summer, without any warning! Just stay away from these guys for any installation or more involved work! They didn't even treat this as a big deal :

    Boston Framers - Azek Timbertech MARITIME GRAY Deck

    Boston Framers

    (101 reviews)

    We recently had our deck completely rebuilt by Boston Framers and we couldn't be happier with how…read moreit came out. We actually got their name directly from the deck manufacturer, who told us Boston Framers was excellent and highly recommended them. After working with them, I can see why. They started exactly when they said they would and showed up every day to keep the job moving. They even worked some weekends to get everything completed, which we really appreciated. Their carpenters were excellent. The workmanship was meticulous, the materials were all top quality, and you could tell they really cared about doing the job right. The price was very competitive, especially for the quality of work we received. I also made a few minor changes along the way, and they were very easy to work with and accommodated the changes without adding extra charges. It's not easy to find a contractor that is reliable, fairly priced, uses quality materials, and takes this much pride in their work. Boston Framers checked all those boxes for us. We're extremely happy with our new deck and would absolutely recommend Boston Framers to anyone considering a deck or other construction project. Five stars without hesitation.

    Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

    Pro Home Exterior - roofing - Updated October 2026

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