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Pro Floors

4.8 (60 reviews)
Closed 8:00 am - 5:00 pm

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9 hours

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100%

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New floor!

My wife and I walked in August 26th asking about a Labor Day sale but Flavia said there was none. Also, there were no other customers around. I was thinking hmmm should I go elsewhere; however, Flavia asked what we were interested in and she would give us a good deal! The reviews were the reason I was there in the first place and wanted to support a local small business. We are happy we did! Flavia gave us a great deal and was able to satisfy our scheduling needs. On Sept. 4th, we signed the contract via DocuSign after reviewing and modifying the contract to do 3 bedrooms, closets, hallway, and pantry. On Sept. 13th, the work began. Gabriel, the Supervisor, indicated we should install 3/8 in. plyboard. The previous owner, did a room expansion but did not extend the existing hardwood. It was ugly and in bad shape. It all was covered with carpeting. This re-inforcement of ply was worth the extra money and still within our budget! Our floors are solid! It took almost 6 days instead of the quoted 3. There were some door issues due to the raised flooring;however, the main installer,Jesse, did an exceptional job resolving all issues. The transitions between the bathrooms, kitchen and living room look good. Jesse and Arnold were polite,nice, and hard workers! They did a fantastic job! Thank you both! Flavia and Gabriel checked our home daily during the installation, supplying materials when needed and to check if the work was moving along satisfactorily. A final check was done to find any issues. Thank you Flavia and Gabriel for the great customer service! Flavia's response to text answering our questions was exceptional! We happily endorse Pro Floors of River Park! Do yourself a favor and meet with Flavia! She is a nice lady too!

Before
Ken C.

My friend was house hunting up in Folsom and someone recommended to her Pro Floors. Well i've been looking to get my floors redone in my house myself and had a quote from Home Depot. But my experiences with the big boxes wasn't great. Problem is, I live in Alameda, CA, which is about 2 hours from Gold River. I spoke to Flavia and she said they could do it. I was shocked, I can't even get vendors from Oakland to come over to Alameda, but she came down to my house and measured and brought me a lot of samples, let me browse samples on their app from a pic of my kitchen, then even showed me more that they had at their wearhouse via pics. I found a luxury vinyl that I really liked and Flavia told me she wasn't going to be able to beat Home Depot and that was true, it was more, but to me it was worth it to go with a family business, we booked the install and she sent down her two guys (also part of the family). They did my 1500 sq foot house in 2 days, I couldn't believe how fast they worked and was just so pumped with how clean and nice the job was. Though I cleared out a lot of my small stuff, they moved around my furniture including appliances and everything and moved them back in each room. Anyway, I can't really express how much I love my new floor and the great job that they did. They are so much better then going to any big box store, if you are wondering if it's worth paying a little more. It is trust me.

After
Daniel P.

This 5 star review is WAY overdue! December 2020, my wife and I needed to put our rental on the market, FAST, but we knew that we needed to get rid of the 1980's carpet that was probably about 20 years old! I love the 80's, but not the carpets! It went through a few feet (renters) over the years. We also wanted to maximize our rental income, so we decided on rigid core planks. We reached out to a few flooring companies, had a few come out to give us quotes, and Pro Floors gave us by far, the best pricing, customer service, officiency, and quick turnaround, that we would hire them for all of our rentals, and highly recommend them to our own family members! The floors, when done, looked AMAZING!! Such a difference! So professionally done. With seamless edges, and clean pattern placing! I can't find a before picture, but I've included the after photo for reference. Flavia btw, is awesome! She's so knowledgeable and friendly, and truly wants to make you happy with your flooring decisions, and doesn't make you feel pressured or sales-y. Highly recommend Pro Floors.

Sylvia Z.

Flavia is very professional. It was refreshing to have someone that was very responsive and followed through with the promised timeline and delivery of materials and installation. It was nice to be able to have trust from beginning of the project to the end. Jose and his partner (sorry forgot his partners name) did a great job with the floor installation. I intend to use them again in the future when I get ready to refinish the rest of my hardwood floors. Save yourself time and research and go with Pro Floors you will not be disappointed.

Working with Pro Floors and Flavia was a great experience. I can't recommend them enough. When we moved into a new home we decided we wanted to convert part of our tandem garage into a gym. Flavia went above and beyond showing samples of the different types of gym matting. Even with the supply shortage, she was able to find us exactly what we were looking for. The estimate was spot on and there were no surprises along with great communication through the whole process. The gym turned out AMAZING, now I just have to start using it to get into shape before summer!

After: gorgeous new laminate flooring!
Nina R.

We called a few places for quotes to replace our carpet and attempt to match the existing laminate floors in our house which are older and no longer being manufactured. Pro Floors was the ONLY place willing to search for floors that matched, Flavia really went above and beyond bringing us samples until we found one we loved. They were communicative, responded quickly, gave a fair estimate, and were able to fit us into the schedule within a week and complete the work in a day. We're so happy with the results!

a kitchen with white cabinets and wood floors
Jessica S.

I received a few floor quotes before going with Pro Floors! Not only were they the lowest estimate, they were also very through, efficient, and helpful! They stuck to their estimated completion date which was amazing. Flavia answered all my many questions from start to finish and made sure I was 100% satisfied with my new floors. She also let me know to contact her if any concerns or questions come up! My new floors are exactly what I wanted and I'm so happy with them. Support this family business for any floor needs!

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Page 2 of 2

Ask the Community - Pro Floors

Review Highlights - Pro Floors

We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate.

Mentioned in 34 reviews

Read more highlights

ReNew Refinishing - Old

ReNew Refinishing

(61 reviews)

Edit: A couple of weeks ago, we noticed a small bubble had…read moreappeared, cracked, and a chip came out from the sink we had repaired by ReNew Refinishing. I contacted Alex on Friday 3/27 and he stated there was no warranty in effect, which I knew was likely. However, he said he would take care of us. He came out this morning, Monday 3/30, and repaired the bubble area, and even a blemish we caused. He did not charge us anything for the repair, even though he spent quite a bit of time on it. It is a rarity in this day and age when a service provider far exceeds your expectations. Most companies are looking for any reason to tell you it is not their problem. Not ReNew Refinishing. They take care of their customers even when it is not their responsibility. An amazing company!!! ---------------------------------------------------------------------------------------------------- We had a 40 year old sink, very deep sink, in a laundry room that was in need of refinishing, not to mention a new faucet. The sink was a drop in sink in a tiled countertop. Serge arrived this morning, on time, and was very friendly and professional. I had attempted to turn off the angle stops, but the hot water valve seemed frozen. The handle wouldn't easily turn and I was afraid to put too much pressure on it for fear of creating and even bigger problem. So, I turned the water off, in order to remove the supply hoses to the faucet and remove the faucet. In discussing this with Serge, he stated that sometimes applying a little force will break the 'seal' and allow the valve to be closed. At that point, I felt I was probably going to have to call a plumber to replace the valve, so I had nothing to lose. He broke it free and the valve seated properly with no leaking. In my view, Serge saved me a tremendous amount of hassle, not to mention a lot of money. Now, as to the refinishing job done on our sink this picture says it all! The variations of 'color' in the picture are due to lighting and shadows resulting from the lighting. The sink is totally bright white! He did a fabulous job and we are extremely pleased with the result! ReNew's price was quite a bit lower than the other quote I received. I can, without reservation, highly recommend ReNew for any refinishing needs you might have. First class service! Deep laundry room sink

ReNew Refinishing made my old bathroom tile look shiny and clean. Great job, easy to work with and…read moremet my expectations.

ADX Refinishing - ADX REFINISHING

ADX Refinishing

(101 reviews)

Our house had a jetted tub in the guest bath when we bought it 25 years ago. I used it a couple…read moretimes, but didn't really care for it; too loud to be relaxing! Then when I cleaned the jets, I was so grossed out that I never used the tub again. Beyond that, the surface was really unsightly, worn, and had little cracks all around the drain area. I had looked into replacing it with a new tub, but the way the tub was built in with a cultured marble surround it would have cost thousands, and I couldn't find anything to replace the surround that would match or coordinate with my shower. Based on reviews here, I called Art. What a great move! He gave me an estimate, scheduled the work, protected my bathroom with care, and did a wonderful job. He plugged the nasty jets and made them disappear! He took extreme care to get the new finish to blend with the other surfaces in the room to my satisfaction. He was careful to vent any fumes out of the house, which was important to us because my husband has respiratory issues. He kept me informed about what he was doing. Now my tub looks great and my guest bath is well on the way to becoming my personal spa retreat! Beyond his talent and professionalism, Art is just a really nice guy, very respectful, and pleasant. It's clear that he really cares about doing the best job.

Art is the epitome of how customer service should be…read more We recently moved to Elk Grove and bought a house with a bathroom that clearly needed updating. He was able to thoroughly explain the process to us and not only be responsive but remember minor details. I was very pregnant when we moved and he reassured me on the chemical levels he used. He gave clear instructions on how to avoid the smells and how long we should not utilize areas that were refinished. We also received clear after instructions. Our bathrooms looked brand new! He also has warranty on his work, which is something unexpected but reassuring. When we had plumbers come by, even they complimented on the work because they saw the before and afters. Art, we cannot thank you enough for all the hard work you put in for us. Not just that, but the amazing customer before and throughout your time with us!

Essential Cabinet Painting - After! Green cabinets are making a comeback!
Kitchen Cabinet Painting in Folsom

Essential Cabinet Painting

(89 reviews)

This review is long overdue. Devin came out back in September to give us a quote. During this time…read morewe e also had other renovations going on and was not able to start but we had an estimated date for him to begin after Thanksgiving. I was contemplating a color in the off white family. Turns out white is not really white. There are hundreds of shades of white. So many that I decided that it was not my color. I decided on the same color as my range/hood above my stove top. He was able to color match and make the cabinets the same color! Devin came out to remove the doors and drawer covers. His employee Isaiah came out to tape off and prime. They were pretty much done within 3 days. The process was super fast. They were both very communicative through the entire process. I absolutely love how the final product came out. If you are looking for a Fresh new Look for 2025 , This is your chance to give them a call. You will not be disappointed !!

We had our kitchen cabinets painted and after a few weeks started noticing paint randomly flaking…read moreoff on the cabinet doors. I waited a little while to see how severe this was going to be and it accumulated to a point I realized something was seriously wrong and they needed a total redo and not just a touch up. Every cabinet door that was painted sage green was flaking so I contacted Essential cabinets and Devin said he would contact his supplier to reorder paint and pick up the cabinet doors to re-paint. I followed up and was placed on the schedule a month out, May 19th. I never received any other communication and they did not show for the appointment. I sent a msg on the 20th stating I had expected them and asked if they were still willing to correct the paint job. I didn't hear back. I'm now going to have to find a new painter and hope to match the paint as well as his supplier. Avoid work with this company.

Pro Floors - flooring - Updated May 2026

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