A name like Christian Brothers suggests to customers that they have found an honest repair shop…read more Unfortunately, that was not my experience. I have an Endurance extended warranty, and at other repair facilities I have paid the $100 deductible and left with a properly functioning vehicle. In this case, I brought my car in for a window regulator (the part that raises and lowers the window; approximately $59 shop cost) and a radio that was not working (approximately $225 shop cost for a replacement). I later received a call stating that the vehicle was ready, but I was quoted $1,400. When I contacted Endurance, I was told they had authorized $99 for the regulator and $226 for the radio, plus labor based on the national repair manual (the standard time a qualified mechanic should need to replace and test the items). However, Christian Brothers charged me $256 for the regulator alone, despite the part reportedly costing the shop about $59 (or less). Additionally, I did not receive what I believe I was charged for regarding the radio. Endurance authorized $667.98 for the repairs, which I consider a fair and honest price for the work. The shop also charged me two separate full diagnostic fees--one for the regulator and another for the radio--despite both issues being readily apparent. I do not believe a complete diagnostic was performed in either instance. I was not given a choice or an opportunity to authorize the work and pricing in advance. I informed them I would not pay the $1,400 bill and that I would pick up the vehicle to take it to an honest shop. Ultimately, I was required to pay $420 for two diagnostic charges to retrieve my car. I am a 100% disabled veteran with a service connection, and I do not drive often. My options were $420 or $1,400. When my wife went to pick up the vehicle, she waited approximately one hour while the shop removed the newly installed parts and reinstalled the damaged parts. This suggests the actual repair time was less than an hour. I am 70 years old, and shops that operate this way are often described as dishonest. I encourage others--especially veterans--to avoid this business. I am connected with many veteran groups, and I will be warning fellow veterans not to use Christian Brothers Automotive.

I wasn't going to leave a review because frankly I couldn't be bothered to waste any more time…read morethinking about this place but my most recent car issue that was a direct result of their incompetence has prompted me otherwise. Here are 5 reasons why I will never bring my vehicles here and why you shouldn't either, or at the very least you should question everything. Which is unfortunate because you should be able to trust that you are getting good work done (which does not happen here, please read all the bad reviews and listen to them) 1. we brought our mini van here for alternator issues and because we have insurance this was one of the approved places. When given a quote for the repairs we questioned why the bill was so high when we had insurance to cover the issues. We were told it's because the insurance was only covering a portion of the cost and we had to foot the rest. Well we called the insurance ourselves and told them what was going on and they said that we should not have to pay that much and that they approved everything. We then went over the estimate with the insurance company and found out that Christian Brothers had given the insurance a much lower estimate than they gave us and were trying to charge us for that difference. When we confronted Christian Brothers about the discrepancy in prices they told us that it was a mistake on their end and the lady who had done the estimate had not dealt with insurances before. Basically their mistake would have cost us an extra thousand dollars had we not questioned them and talked to the insurance ourselves 2. When going over the final price for the repairs they assured us that the price included everything and would not change anymore. When we went to pick up the car they tried to say that the price was an additional hundred dollars more because of diagnostic fees. Well we argued that with them and they eventually dropped the price back down to what was originally quoted. 3. They approved repairs without calling and discussing it with us even though I explicitly asked to be informed of any repairs before they completed them. 4. They completed repairs August 18th and today (September 8th) I took my car to Jiffy Lube on Saratoga and Weber (HIGHLY RECOMMEND THIS PLACE) for an oil change, while there they informed me that my coolant was low and topped it off. I left there and drove to HEB where I noticed that my car was leaking orange fluid. Immediately called Jiffy Lube and they came out to HEB and inspected my car for me and informed me that the hose for the coolant was not properly attached and had come off resulting in the coolant spilling out. They then reattached the hose correctly and refilled my coolant in the HEB parking lot for free. They reviewed the footage in their garage showing they had not touched the hose and were not responsible for the leak. With that information I went back to Christian Brothers to bring the issue to their attention and the manager admitted that their technicians did not replace the hose correctly resulting in the coolant leak (which could have been disastrous had it not happened when it did because we are road-tripping with the car tomorrow) For this very stressful situation that was a direct result of their incompetence they gave me a coupon for a free oil change with them, which is worthless to me because I will never go there again.

I took my car to the Jiffy Lube on Airline and they broke the part for my skid plate. I spent over…read more$200 there on my visit and it's been two months and still no repair. I don't recommend anyone to go to this location unless you want your car broken. If I could give a negative review less than one star I would. They didn't even have the audacity to call and update me. It took me calling them to get a return call after multiple attempts. The guy that called me today "Rey" I am tempted to call the local news channel so that they can publicize it.

I just happen to notice it was an all female crew which was a first for me and the girl came over…read moreto help me I just asked if any males worked there and immediately got attitude from her and went from nice to rude from that question. From her attitude I changed my mind based on her reaction to my question, it might have offended her but you are supposed to remain professional just my opinion. They probably do a good job I wouldn't know but her attitude was the problem for me. Don't think out loud

Took my car there for an oil change. The staff was wonderful! They let me know everything that was…read moregoing on with my vehicle and even caught a potential problem that could've happened in the future. Definitely will go back for all my Automotive needs!

Beware! This place is a total con. They can not give a line item estimate.They wanted to charge me…read more$1500 dollars for under $300 worth of MSRP parts and another $800 to install them. When I questioned the price they told me that the parts I looked up (OEM parts) were "do it yourself parts". I told them I would never be back. It turned out my problem was a ground wire which cost me nothing to fix. Parts are parts. They tried to con because I a woman and elderly. But I'm not stupid. They might be ok for an oil change, but I wouldn't trust them for anything major- price gouging is one of their specialties.

This is definitely not a Castrol location. Now vavoline oil. Services was fair. The choice of oil…read morewas mediocre. Overall, it is not my first choice but in a pinch would be okay.

Out of town and was overdue for an oil change. Pulled in and was out of there in about 10 minutes…read more Awesome service. Professional and pleasant. Price was good considering we put all synthetic oil. Would definitely return if we lived here.

"Drive Thru 10 minute oil change"…read more Believe there were 4 mechanics onsite. We pulled into an empty bay with 2 other cars already being processed We were not told it would be a substantial wait. Leslie was polite and greeted us Did full oil change and coolant flush. Arrived 2:15pm. Departed 3:25pm.

Went in for an inspection on my mid 2010 suv. Didn't think it be a big deal. Instead the inspection…read moregot held hostage with this needs fixing, that needs addressing just to upsell and make a $7 procedure into $50 bucks for anything they could get. I had no CEL's before going in. Not less than 10 minutes after leaving light comes on. Little do they know I keep a reader on hand. Get home, check, boom P0130. Look underneath and magically my O2 sensor loosened and is still in the bung but wobbling around. Re-tightened the sensor, cleared the code. Good for the last 100+ miles. The fat fu*k who performed the inspection should be canned, but he'd probably just find another job at another inspection place ripping people off. I previously had a good experience here. Never again. Hope it was worth the filter upsell and windshield wipers. I can't wait till they get rid of shiesty f*cks like these places. If it wasn't for the few measly dollars you bring in for the State your ass would be out of business in a heartbeat. Good thing it's pretty easy to find other inspection stations.

In a galaxy not so far away, right off Saratoga Boulevard in Corpus Christi, the crew at Take 5 Oil…read moreChange proved themselves to be true Jedi of automotive service. After getting my oil changed at a Take 5 in Sugar Land, I made the hyperspace jump down to Corpus Christi to visit family. Just as I was about to cross the new bridge from Portland, I started hearing a strange hum, like the Millennium Falcon trying to jump to lightspeed with a bad motivator. Once I landed at my sister's house, there it was, a loud clack! Turns out, my skid plate had fallen and was hanging on by two brave little screws, holding on for dear life. Unsure of what to do, I rolled into the Take 5 on Saratoga; enter the heroes of this saga. These guys didn't just help; they went full Jedi Council on it. They diagnosed the problem faster than R2-D2 slicing into a Death Star terminal, realized they didn't have the screws, and sent me just down the street to O'Reilly's. Once I returned, they reinstalled the skid plate without hesitation, no charge, no hassle; just honor, skill, and kindness worthy of a Yoda nod. They didn't ask for credits, only to do what's right for the company and the customer. I was so blown away by their integrity and good spirit that I brought back drinks and snacks as a small token of appreciation. If there were a Rebel Alliance of honest mechanics, the Saratoga Take 5 crew would be leading it. Too bad I can't bring my ship here for every oil change, they've definitely earned my lifelong loyalty. 10 out of 10 stars! This is the Take 5 you're looking for.

When you pull up and the employee throws his rag on the ground because he's about to have to work,…read moreshould probably be the first sign to go somewhere else. Then, (shockingly) I'm told they are out of all oil except their most expensive oil. When a place exists solely to change oil, how can they be out of most of their own brand of oil? Something tells me they are always "out". I got the feeling that they try to say that so they don't have to work and you'll go somewhere else. Service was fast, so that keeps it from being a 1 star.

We recently brought our car in to have the AC checked and really appreciated the time the team took…read moreto diagnose it thoroughly. While it turned out there was nothing wrong with the AC, they identified several other important issues that needed attention, including a failing battery and worn tie rods. They did a full inspection at the start, we were impressed with their honesty and attention to detail as they worked through the process. Ray, in particular, was extremely helpful and communicative throughout--he made everything clear and easy to understand. We had such a positive experience that we decided to bring the car back a second time to take care of additional items on the list. If you're looking for quality auto service with trustworthy staff, I would absolutely recommend them.

Slimy business! STAY AWAY. Confidently quoted $1000.12 to change a top access ALTERNATOR on a…read more2008 vehicle simple breakdown and rebuild. An alternator is $200 from any of the four ORiley's near this shop. Labor is 2.5hrs tops for this job. We were stuck from out of town but didn't have our regular maintenance tools with us. We're highly experienced with automotive work as we do it ourselves. So you mean to tell me this place is running around a $360/hr labor gig?? Haha okay. Yes I'm also a woman. Highly recommend another local shop that is the name of a popular burger joint. Avoid these crooks and save yourself $500

I went to Advanced Diesel after another shop in town quoted me 2700$ to put a new wheel bearing and…read moreball joint on my Sienna. Timothy had great reviews and I thought I would get a second opinion. Being 1300 miles away from home, you feel vulnerable and want someone you can trust. Timothy took my van for a test drive and said I had nothing to worry about and all was good. He didn't even charge me for taking the test drive. If you are looking for an honest mechanic I highly recommend Advanced Diesel and Automotive.

Dropped my truck off for an upgrade to the fuel system and Tim noticed right away that the crank…read morecase vent filter should be replaced. I didn't realize what a big deal it was until I read more about it. Turns out that it should have been replaced 90,000 miles ago and could have caused serious problems. He's a 45-minute drive from my house but is now my go to mechanic for all my vehicles.

Waited, waited, waited, and never got anyone to actually help me. Not sure what the point of a 10…read moreminute oil change is when after 30 you can't even get someone to help you.

My older brother recommended I take my little Mercedes to get tested for my last state inspection…read more All the guys were professional and efficient. Quality, time and great pricing! Go to Minit Man and tell them my older brother John sent you!

I highly recommend that you avoid this business. I was charged $1,774 for a routine Mercedes B…read moreservice and transmission service, though when I brought it in for service, I was told it could be "up to $1,500". When I first called for an appointment and asked for the cost of a Service B I got "It depends" and no amount. I went to this location specifically for a transmission flush, but they were unable to flush it and didn't call me to tell me that. All their costs are very high. I was charged $175 for 4 spark plugs. Their labor costs are extremely high. Get a full written detailed estimate BEFORE you let them work on your car and make them stick to it. I didn't and boy do I regret it.

In and out quickly, I didn't have an appointment but they took care of me. Much appreciatedread more