Finding a shop that is HONEST AND TRUST WORTHY was such a RELIF!! After another place tried to…read moreupsell me thousands in unnecessary repairs, this shop quickly found the real problems -- a small EVAP repair and a simple door wiring issue. From the very first phone call, the gentleman I spoke with was kind, patient, and attentive. He explained everything clearly, fixed only what needed to be fixed, and charged a fair price. No scare tactics, no upselling, no games -- just genuine, knowledgeable service. HIGHLY RECOMMEND this shop to anyone looking for an honest mechanic who truly cares about their customers!!

Fixed chewed up wiring by rodents. Was getting dash warnings. Would use them again especially for…read morecomplex electrical issues.

Took my car there for an oil change. The staff was wonderful! They let me know everything that was…read moregoing on with my vehicle and even caught a potential problem that could've happened in the future. Definitely will go back for all my Automotive needs!

Beware! This place is a total con. They can not give a line item estimate.They wanted to charge me…read more$1500 dollars for under $300 worth of MSRP parts and another $800 to install them. When I questioned the price they told me that the parts I looked up (OEM parts) were "do it yourself parts". I told them I would never be back. It turned out my problem was a ground wire which cost me nothing to fix. Parts are parts. They tried to con because I a woman and elderly. But I'm not stupid. They might be ok for an oil change, but I wouldn't trust them for anything major- price gouging is one of their specialties.

A name like Christian Brothers suggests to customers that they have found an honest repair shop…read more Unfortunately, that was not my experience. I have an Endurance extended warranty, and at other repair facilities I have paid the $100 deductible and left with a properly functioning vehicle. In this case, I brought my car in for a window regulator (the part that raises and lowers the window; approximately $59 shop cost) and a radio that was not working (approximately $225 shop cost for a replacement). I later received a call stating that the vehicle was ready, but I was quoted $1,400. When I contacted Endurance, I was told they had authorized $99 for the regulator and $226 for the radio, plus labor based on the national repair manual (the standard time a qualified mechanic should need to replace and test the items). However, Christian Brothers charged me $256 for the regulator alone, despite the part reportedly costing the shop about $59 (or less). Additionally, I did not receive what I believe I was charged for regarding the radio. Endurance authorized $667.98 for the repairs, which I consider a fair and honest price for the work. The shop also charged me two separate full diagnostic fees--one for the regulator and another for the radio--despite both issues being readily apparent. I do not believe a complete diagnostic was performed in either instance. I was not given a choice or an opportunity to authorize the work and pricing in advance. I informed them I would not pay the $1,400 bill and that I would pick up the vehicle to take it to an honest shop. Ultimately, I was required to pay $420 for two diagnostic charges to retrieve my car. I am a 100% disabled veteran with a service connection, and I do not drive often. My options were $420 or $1,400. When my wife went to pick up the vehicle, she waited approximately one hour while the shop removed the newly installed parts and reinstalled the damaged parts. This suggests the actual repair time was less than an hour. I am 70 years old, and shops that operate this way are often described as dishonest. I encourage others--especially veterans--to avoid this business. I am connected with many veteran groups, and I will be warning fellow veterans not to use Christian Brothers Automotive.

I wasn't going to leave a review because frankly I couldn't be bothered to waste any more time…read morethinking about this place but my most recent car issue that was a direct result of their incompetence has prompted me otherwise. Here are 5 reasons why I will never bring my vehicles here and why you shouldn't either, or at the very least you should question everything. Which is unfortunate because you should be able to trust that you are getting good work done (which does not happen here, please read all the bad reviews and listen to them) 1. we brought our mini van here for alternator issues and because we have insurance this was one of the approved places. When given a quote for the repairs we questioned why the bill was so high when we had insurance to cover the issues. We were told it's because the insurance was only covering a portion of the cost and we had to foot the rest. Well we called the insurance ourselves and told them what was going on and they said that we should not have to pay that much and that they approved everything. We then went over the estimate with the insurance company and found out that Christian Brothers had given the insurance a much lower estimate than they gave us and were trying to charge us for that difference. When we confronted Christian Brothers about the discrepancy in prices they told us that it was a mistake on their end and the lady who had done the estimate had not dealt with insurances before. Basically their mistake would have cost us an extra thousand dollars had we not questioned them and talked to the insurance ourselves 2. When going over the final price for the repairs they assured us that the price included everything and would not change anymore. When we went to pick up the car they tried to say that the price was an additional hundred dollars more because of diagnostic fees. Well we argued that with them and they eventually dropped the price back down to what was originally quoted. 3. They approved repairs without calling and discussing it with us even though I explicitly asked to be informed of any repairs before they completed them. 4. They completed repairs August 18th and today (September 8th) I took my car to Jiffy Lube on Saratoga and Weber (HIGHLY RECOMMEND THIS PLACE) for an oil change, while there they informed me that my coolant was low and topped it off. I left there and drove to HEB where I noticed that my car was leaking orange fluid. Immediately called Jiffy Lube and they came out to HEB and inspected my car for me and informed me that the hose for the coolant was not properly attached and had come off resulting in the coolant spilling out. They then reattached the hose correctly and refilled my coolant in the HEB parking lot for free. They reviewed the footage in their garage showing they had not touched the hose and were not responsible for the leak. With that information I went back to Christian Brothers to bring the issue to their attention and the manager admitted that their technicians did not replace the hose correctly resulting in the coolant leak (which could have been disastrous had it not happened when it did because we are road-tripping with the car tomorrow) For this very stressful situation that was a direct result of their incompetence they gave me a coupon for a free oil change with them, which is worthless to me because I will never go there again.

Mario is great. He's very responsive, does quality work, and price was cheaper than competitors. I…read morerecommend him all day.

Great and honest work. Mario is very helpful and knowledgeable. Went to get my brakes serviced, and…read moreI will go back if I need any future work done. Highly recommend taking your vehicle here.

We recently brought our car in to have the AC checked and really appreciated the time the team took…read moreto diagnose it thoroughly. While it turned out there was nothing wrong with the AC, they identified several other important issues that needed attention, including a failing battery and worn tie rods. They did a full inspection at the start, we were impressed with their honesty and attention to detail as they worked through the process. Ray, in particular, was extremely helpful and communicative throughout--he made everything clear and easy to understand. We had such a positive experience that we decided to bring the car back a second time to take care of additional items on the list. If you're looking for quality auto service with trustworthy staff, I would absolutely recommend them.

Slimy business! STAY AWAY. Confidently quoted $1000.12 to change a top access ALTERNATOR on a…read more2008 vehicle simple breakdown and rebuild. An alternator is $200 from any of the four ORiley's near this shop. Labor is 2.5hrs tops for this job. We were stuck from out of town but didn't have our regular maintenance tools with us. We're highly experienced with automotive work as we do it ourselves. So you mean to tell me this place is running around a $360/hr labor gig?? Haha okay. Yes I'm also a woman. Highly recommend another local shop that is the name of a popular burger joint. Avoid these crooks and save yourself $500

do not bring your vehicle here. It's a mom and son shop !!!! their favorite line is your vehicle…read morewas already like that. !!!! They're very entitled. they will order parts without your permission and then expect you to pay for it. they don't wanna take ownership of them damaging my vehicles. they will lie to you straight to your face. I brought them my vehicles just for them to damage it and did not fix anything. I would not take any of my vehicles here with them, I give them a 0 star

I had a gift certificate for $125.00 to get my car detailed. First it is clean and beautiful…read more BUT...it cost me $134.00 above the gift certificate. $259.00 to detail a Chevrolet Trailblazer, I think NOT. I was called early in the day to say it would be an extra $50.00. I okayed that but when I got there I owed $134.00. To top things off the back was filthy!. The owner actually came out and cleaned the liftgate and back area as best he could at 5:15 after they had closed. The lady told me she had her best 3 guys on it. Well, if they were her best, it goes to show you cannot get good help these days, and again $259.00 for a trailblazer. They said I had lots of hair...I have a shih tzu who sits in the front on the rare occasions he is in the car and he does not shed. Very sad, disappointed! Would NEVER pay that much for this service, especially as I am trading the car in on Friday. I do NOT recommend this company for detailing unless you have $$$$$ to throw away.

Romay's has solid service and Mike would always make sure I was updated regarding progress made on…read moremy cars issue (intermittent battery light). I had to go back to the shop a second time due to the issue reappearing. But they uncovered the real issue after they found out the dealership never informed me about a maintenance bulletin for the battery. Under their warranty I didn't have to pay any extra service costs which was appreciated. Problem has been fixed, Mike and the Romay team went above and beyond and did Subaru's job for them.

Great Service from front desk staff. Courteous and quite knowledgeable…read more Dr. Greg Sawyer

Went in for a reduced engine power issue, hoping they could run a diagnostic and fix it…read more After running a diagnostic they said replacing the throttle body would fix the reduced engine power issue. After spending nearly $2,000, the issue came up again a week later. I took it back in and they supposedly cleared some codes out of the system and sent me on my way. Fast forward to now and my truck has a bigger issue that stemmed from the reduced engine power issue not being properly fixed. DO NOT TAKE YOUR VEHICLE HERE FOR ANY MAJOR SERVICE. Let's this be a warning.

Dropped my van off for an oil change. They called and stated I needed a new battery. When I…read morequestioned when did I purchase it she stated I didn't purchase it from there so they have no way of knowing. I told the woman the battery has a date on it, they all do. She said she knew nothing about it. I declined to purchase a battery from them. I left there and went directly to Auto Zone and they tested my battery, it tested 100%. I called and was told that is what the paper said I needed a new battery.

I highly recommend that you avoid this business. I was charged $1,774 for a routine Mercedes B…read moreservice and transmission service, though when I brought it in for service, I was told it could be "up to $1,500". When I first called for an appointment and asked for the cost of a Service B I got "It depends" and no amount. I went to this location specifically for a transmission flush, but they were unable to flush it and didn't call me to tell me that. All their costs are very high. I was charged $175 for 4 spark plugs. Their labor costs are extremely high. Get a full written detailed estimate BEFORE you let them work on your car and make them stick to it. I didn't and boy do I regret it.

In and out quickly, I didn't have an appointment but they took care of me. Much appreciatedread more