A name like Christian Brothers suggests to customers that they have found an honest repair shop…read more Unfortunately, that was not my experience. I have an Endurance extended warranty, and at other repair facilities I have paid the $100 deductible and left with a properly functioning vehicle. In this case, I brought my car in for a window regulator (the part that raises and lowers the window; approximately $59 shop cost) and a radio that was not working (approximately $225 shop cost for a replacement). I later received a call stating that the vehicle was ready, but I was quoted $1,400. When I contacted Endurance, I was told they had authorized $99 for the regulator and $226 for the radio, plus labor based on the national repair manual (the standard time a qualified mechanic should need to replace and test the items). However, Christian Brothers charged me $256 for the regulator alone, despite the part reportedly costing the shop about $59 (or less). Additionally, I did not receive what I believe I was charged for regarding the radio. Endurance authorized $667.98 for the repairs, which I consider a fair and honest price for the work. The shop also charged me two separate full diagnostic fees--one for the regulator and another for the radio--despite both issues being readily apparent. I do not believe a complete diagnostic was performed in either instance. I was not given a choice or an opportunity to authorize the work and pricing in advance. I informed them I would not pay the $1,400 bill and that I would pick up the vehicle to take it to an honest shop. Ultimately, I was required to pay $420 for two diagnostic charges to retrieve my car. I am a 100% disabled veteran with a service connection, and I do not drive often. My options were $420 or $1,400. When my wife went to pick up the vehicle, she waited approximately one hour while the shop removed the newly installed parts and reinstalled the damaged parts. This suggests the actual repair time was less than an hour. I am 70 years old, and shops that operate this way are often described as dishonest. I encourage others--especially veterans--to avoid this business. I am connected with many veteran groups, and I will be warning fellow veterans not to use Christian Brothers Automotive.

I wasn't going to leave a review because frankly I couldn't be bothered to waste any more time…read morethinking about this place but my most recent car issue that was a direct result of their incompetence has prompted me otherwise. Here are 5 reasons why I will never bring my vehicles here and why you shouldn't either, or at the very least you should question everything. Which is unfortunate because you should be able to trust that you are getting good work done (which does not happen here, please read all the bad reviews and listen to them) 1. we brought our mini van here for alternator issues and because we have insurance this was one of the approved places. When given a quote for the repairs we questioned why the bill was so high when we had insurance to cover the issues. We were told it's because the insurance was only covering a portion of the cost and we had to foot the rest. Well we called the insurance ourselves and told them what was going on and they said that we should not have to pay that much and that they approved everything. We then went over the estimate with the insurance company and found out that Christian Brothers had given the insurance a much lower estimate than they gave us and were trying to charge us for that difference. When we confronted Christian Brothers about the discrepancy in prices they told us that it was a mistake on their end and the lady who had done the estimate had not dealt with insurances before. Basically their mistake would have cost us an extra thousand dollars had we not questioned them and talked to the insurance ourselves 2. When going over the final price for the repairs they assured us that the price included everything and would not change anymore. When we went to pick up the car they tried to say that the price was an additional hundred dollars more because of diagnostic fees. Well we argued that with them and they eventually dropped the price back down to what was originally quoted. 3. They approved repairs without calling and discussing it with us even though I explicitly asked to be informed of any repairs before they completed them. 4. They completed repairs August 18th and today (September 8th) I took my car to Jiffy Lube on Saratoga and Weber (HIGHLY RECOMMEND THIS PLACE) for an oil change, while there they informed me that my coolant was low and topped it off. I left there and drove to HEB where I noticed that my car was leaking orange fluid. Immediately called Jiffy Lube and they came out to HEB and inspected my car for me and informed me that the hose for the coolant was not properly attached and had come off resulting in the coolant spilling out. They then reattached the hose correctly and refilled my coolant in the HEB parking lot for free. They reviewed the footage in their garage showing they had not touched the hose and were not responsible for the leak. With that information I went back to Christian Brothers to bring the issue to their attention and the manager admitted that their technicians did not replace the hose correctly resulting in the coolant leak (which could have been disastrous had it not happened when it did because we are road-tripping with the car tomorrow) For this very stressful situation that was a direct result of their incompetence they gave me a coupon for a free oil change with them, which is worthless to me because I will never go there again.

Mario is great. He's very responsive, does quality work, and price was cheaper than competitors. I…read morerecommend him all day.

Great and honest work. Mario is very helpful and knowledgeable. Went to get my brakes serviced, and…read moreI will go back if I need any future work done. Highly recommend taking your vehicle here.

We recently brought our car in to have the AC checked and really appreciated the time the team took…read moreto diagnose it thoroughly. While it turned out there was nothing wrong with the AC, they identified several other important issues that needed attention, including a failing battery and worn tie rods. They did a full inspection at the start, we were impressed with their honesty and attention to detail as they worked through the process. Ray, in particular, was extremely helpful and communicative throughout--he made everything clear and easy to understand. We had such a positive experience that we decided to bring the car back a second time to take care of additional items on the list. If you're looking for quality auto service with trustworthy staff, I would absolutely recommend them.

Slimy business! STAY AWAY. Confidently quoted $1000.12 to change a top access ALTERNATOR on a…read more2008 vehicle simple breakdown and rebuild. An alternator is $200 from any of the four ORiley's near this shop. Labor is 2.5hrs tops for this job. We were stuck from out of town but didn't have our regular maintenance tools with us. We're highly experienced with automotive work as we do it ourselves. So you mean to tell me this place is running around a $360/hr labor gig?? Haha okay. Yes I'm also a woman. Highly recommend another local shop that is the name of a popular burger joint. Avoid these crooks and save yourself $500

Took truck in for motor chirping. I was charged almost $4,000 and picked up truck with same…read moreproblem. Very disappointed.

Mondo is the best. A&E is by far the best auto repair shop I have ever used. Thanks for…read moreeverything.

Finding a shop that is HONEST AND TRUST WORTHY was such a RELIF!! After another place tried to…read moreupsell me thousands in unnecessary repairs, this shop quickly found the real problems -- a small EVAP repair and a simple door wiring issue. From the very first phone call, the gentleman I spoke with was kind, patient, and attentive. He explained everything clearly, fixed only what needed to be fixed, and charged a fair price. No scare tactics, no upselling, no games -- just genuine, knowledgeable service. HIGHLY RECOMMEND this shop to anyone looking for an honest mechanic who truly cares about their customers!!

Fixed chewed up wiring by rodents. Was getting dash warnings. Would use them again especially for…read morecomplex electrical issues.

Well my son had a new transmission installed a year ago and he lives near San Antonio, it has been…read moregiving him some problems lately. When he had it installed they said he could take it to a couple of shops in New Braunfels and they would honor the warranty. While he was here in Corpus for Christmas he took it in and they said he had to leave it for atleast a week and they would check it then. When he asked about the other shops in New Braunsfel they told him they dont do that, that only they could make the repairs and they were pretty rude and smart asses to him. I wouldn't recommend this shop to anyone.

Took my jeep in for what I thought was a transmission issue and it ended up being something…read morecompletely different. They got my jeep fixed within a day. Very very thankful!!! Runs so much better now

Took my car there for an oil change. The staff was wonderful! They let me know everything that was…read moregoing on with my vehicle and even caught a potential problem that could've happened in the future. Definitely will go back for all my Automotive needs!

Beware! This place is a total con. They can not give a line item estimate.They wanted to charge me…read more$1500 dollars for under $300 worth of MSRP parts and another $800 to install them. When I questioned the price they told me that the parts I looked up (OEM parts) were "do it yourself parts". I told them I would never be back. It turned out my problem was a ground wire which cost me nothing to fix. Parts are parts. They tried to con because I a woman and elderly. But I'm not stupid. They might be ok for an oil change, but I wouldn't trust them for anything major- price gouging is one of their specialties.

I've brought a couple cars here now and I would like to say I won't be coming back anymore. They…read morestaff are nice however, they will not replace anything they break in the process of fixing your vehicle. I brought my Jaguar up here due to my clutch breaking on my air compressor unit. I brought my own air compressor as well. $400+ repair and my A/C was not functioning for even a day after picking up the car. I returned and they stated it could be the wrong amount of compressor oil or a broken valve where they charge the A/C unit. I have had no Freon leaks for the two years of ownership on my vehicle and no other problem regarding the valves until they had to recharge it. This was another $80 as the staff just did not own up to breaking the parts. After that was fixed and my Freon replenished, now it's a computer issue and they don't have the technology to reset it. WHY WOULD YOU ACCEPT A JOB YOU CANNOT FINISH?! I am utterly disappointed in this auto repair shop and will now have to pay hundreds of dollars to a certified Jaguar repair shop to right their wrongs and not die in the Texas heat. Thanks.

I had a great experience!! Pulling up to the place it looks a little rough, little outdated and…read moremaybe an old converted gas station. But looks can be deceiving!! Once inside greeted with a smile and some of the best customer service i have had in Corpus Christi, a place often time lacking in that area. I am a big fan of great customer service and I will go out of my way and pay more for it, but I didn't have to here! Great people, service completed in less time then given and was a very fare price. I will be back and I'm so glad I found this place. Even better they are opening a new location in Callalen which is even better for me!! Great job pro auto, thank you!

Thought we had a transmission problem. They diagnosed it as a electronic malfunction and…read morerecommended another business that took care of it affordably and effectively.

I used this shop as a reference from Preston's Auto Clinic in Flour Bluff. I asked specifically if…read morethey changed the filter and used a machine to get the excess fluid and they told me they did. I just did the job myself and found that the filter and gasket had never been changed. Their customer service was also very poor- it took a long time to get my car in and back. Based on this experience I would not recommend this place.

The staff here is very attentive and willing to help. Oran assisted in swapping my hitch and ball…read morefrom the original 2" drop to the riser side with tools I didn't have available myself. I was in and out swiftly. Highly recommend this O'Reilly.

Get all my parts here and part of the rewards program. Check the rebates available. It'll take a…read morefew weeks but the gift cards will arrive.