I really * really * wanted to love this place,.. because it's a great location, it's beautiful, and literally all the staff are phenomenally kind. Unfortunately- I asked for a simple roots touch up, and it turned out to be a disaster. I suddenly have orange roots instead of blonde. It may take 7 years to undo this damage. Needless to say - I had to have an immediate color correction after. But still - the orange remains, and probably will for years. Alas, maybe they will get better colorists? But - I just can't risk it again. See the photo for the roots mismatch - but the photo doesn't do the "orange" justice. read more

Privé Salon & Spa - Horrible roots "touch up" - Hair Salons Near Me - Winter Park, Florida

My letter to the owner that never received response regarding my hair being burnt off during a service: Hi Patrick, I've been a client at Privé Winter Park for a while now. Unfortunately, I'm reaching out to you as my recent experience left me very frustrated and disappointed. I came in for a root touch-up, left with orange roots, and even more concerning, I experienced significant breakage in areas that shouldn't have been touched during this service. When I reached out to discuss these concerns, the response I received was defensive and dismissive. Rather than taking the time to understand what may have gone wrong, I was told the breakage must have been due to something I did at home. For a $482.66 service, I expected more accountability and an open dialogue about what might have happened, as well as how future issues could be prevented. I understand that going blonde can be tricky, but this outcome and the response I've received are not reflective of the quality I was expecting from Privé. I hope to understand your perspective on this and how Privé plans to ensure situations like this are handled with more care, transparency and professionalism moving forward. Thank you for your time, and I look forward to hearing from you. Best, Jasmine read more

I was in town staying at the Alfond Inn at Rollins so I walked down to Prive. I needed a single process roots only. Blonde. The receptionist was extremely polite and professional and recommended I see Jamie. I was given a prompt, convenient appointment for the following morning. The salon is beautiful, conveniently located just off of Park Avenue. There are shelves full of products available for purchase. I was offered a cappuccino. The salon has good energy yet it's not too loud. In the shampoo room a couple of men were there - I was told there was a section for those who are shy about getting gray taken out of their hair. Once in Jamie chair, she took one look at my hair color and immediately knew the correct color formula. No hair swatches to match color needed. No toner application to adjust the color needed. My color was perfect. And this is what I LOVED: included in the cost of the single process, the salon includes a glaze, all for the price of $130, I believe? I live in Miami and it's $150 for single process roots only and glaze is $60 extra. Once done, my hair was a lovely blonde, with depth, and it was so soft and shiny. I chose not to get a blow dry. (I never get a blow dry.) I was offered a quick blow dry to the front of my hair to check color - they call it something, actually. No charge. The woman who quickly dried a portion of my hair was lovely to chat with. I highly recommend Jamie and Prive Salon. Tip them all well, they deserve it! read more

I had posted a review about how unhappy my daughter was with a color she recently had at the salon. The owner reached out to me today and after discussing what happened she immediately took action. She was truly upset that this happened and apologized more than once. Then the owner asked "what can we do to make this better?" Sometimes, we get so frustrated we let our emotions get ahead of us . I am happy to report the owner has gone above and beyond to make things right . A sincere thank you to Privé salon. read more

WARNING ! Be very careful when you have a service that turns your hair orange and red! they will continue to do Re-dos that make it worse. They have zero empathy and the owners never reach out !! they literally do not care . I was a customer for years until they went full blown train station service fast, sloppy NEXT!! Very disappointed as I have spent thousands of dollars there over the years. and after another 425.00 color and 2 re-dos . not a peep from them . warning! always , ask about their policies before you confirm appointment. read more

This place pretty much ruined my hair... Let me preface this by saying, I don't dye my hair often. In total I've dyed my hair twice in my 30 years of existing. So I am by no means a hair terminology expert. I came in not too long ago because this salon had decent reviews, it was close to my place of work and the stylist had photos on her instagram that were super similar to what I wanted. When I got in there wasn't a super long wait but it was very busy. I was brought over to the corner where my color stylish worked and waited for her there. When she arrived she asked me if I wanted anything to drink. (I asked for a simple glass of water at least 8 times throughout this whole appointment before I got it because the salon was extremely hot inside) and then she brought over another stylist who would be cutting my hair. I explained to her exactly what I wanted for my color. I've had it done before somewhere else so I used all the same terminology and basically just said I want to do the same thing but darker instead of blonde and closer to my natural hair color which is medium brown. What I got was the whole top of my head bleached and dyed extremely bright blonde. The complete opposite of what I asked for. The color stylist didn't listen to what I wanted at all and used so many chemicals that part of my hair that had already been dyed blonde previously is now WHITE and a SILVERY color. It's now literally breaking off and so dry that when it gets wet it turns into one huge knot. That's NEVER happened before. I have very fine straight hair that rarely tangles that bad. Not only this but she left me under a heater for a least 45 minutes while she was coloring two other people's hair at the same time. The woman who cut my hair however was great she ended being a completely different person than who I was originally told would be cutting my hair but she was super attentive and kind she asked me so many questions and did a perfect job. All in all I would never go back here and I would not recommend it to anyone. I gave them a pretty bad rating in their follow up emails and the salon manager did reach out to me wanting to rectify the problem. However, my hair is so ruined that putting more product on in seemed like the WORST idea. So now I'm just living with ugly hair thats a mix of four colors until I can grow it all out and chop it off and be back to my original natural hair. Enter at your own risk. read more

LOVED my appointment with hair colorist Cait. I never get my hair colored because I feel they never listen to what I want or offer advice on how to get my vision to actually come to, but Cait actually took the time to listen to my requests, offered her advice, and then gave me exactly what we were both expecting. Also zero pressure to get a cut or styled like other salons do, and gave me plenty of time to relax in silence & work from my phone. Great experience, will be returning. read more

I have been going to Prive salon for a few years now. My girls are getting older and I do not hesitate to bring them to see Erica. She makes you feel incredible! Love her!!! She's highly skilled, always listened to what you want, and never lacks new ideas! Go see her! read more

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I went their for a price check, $160 for a haircut from this stylist. I was looking at pictures from this salon,the pictures all look the same nothing special that calls for $160 and up. I come from NYC I never paid $160 and they did a fabulous job. I guess you have to pay for Winter Park rents thats included in the $160 not for doing a great haircut. Ill look else where. , read more

I really wanted to like this place since it has good reviews and is centrally located to me. I've given it 4 tries (all in the hopes that things will improve), but it's just not worth it to give anymore chances. The main problems: - They make you wait, so long - Beauty school students are the ones doing most of the work - No robes or towels to cover your clothing for hair cut - Subpar coloring/cut WAIT TIME Each time I've waited, and waited, and waited, and typically spend about 3 1/2 hours to get roots touched up and simple haircut. I usually have to wait 20- 30 minutes after my appointment time before I actually get taken back. BEAUTY SCHOOL STUDENTS There are beauty school students that do most of the work (and the actual colorist and stylist do very minimal). This past time was the worst - tugging at my hair to brush it, applied the color barrier cream on my ENTIRE forehead and down my ear canal, instead of just at my hairline, and was just terrible at color matching. If I wanted beauty school students working on my hair, I'd expect beauty school salon pricing. NO ROBES OR TOWELS They don't use towels or ropes over your shoulders when doing the hair cut. So, be prepared to have hair EVERYWHERE. And, just using the blow dryer and a lint roller at the end does not get it out of your bra, or other areas. I always have to plan to go home to shower, and change. SUBPAR COLORING/CUT Just once my hair was cut nicely, but that stylist left. The other 3 times have been awful. I've had to actually cut my hair on my own bc there were chunks longer than the rest of my hair. My color is way darker at my roots and it is all over, which happened bc the beauty school student applied the toner wrong. Luckily there are plenty of salons in the area that are customer focused, and have professionals working, I'll be checking those out instead. read more

Quality service and products. Everyone is polite and professional. I love my color by Craig and hairstyle by Jay! read more

Privé Salon & Spa - Waiting area - Hair Salons Near Me - Winter Park, Florida

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Jordan is ICONIC. I have never met a stylist who I felt so comfortable with! Plus she is amazingly creative and listened to every hair concern I had. 10/10 ask for her!! read more

Privé Salon & Spa - Updo + curling my pin straight hair while in a time crunch - Hair Salons Near Me - Winter Park, Florida

My favorite haircut i've ever received.It was one of the most relaxing hair washes I have ever had. The haircut was also fantastic. Very professional employees, and everyone is on top of the latest trends. read more

Never felt so beautiful! As a salon owner myself in Boca Raton, I decided to take time and have myself a "pamper day" and get my hair and makeup done for a wedding i was going to... let me just say Louis nailed it. From start to finish he made me feel like a Queen! I have NEVER felt more beautiful then i did after his magical hands touched my hair and face . I will always always highly recommend going to this salon if you want to feel beautiful and know they will do everything to make that happen. read more

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Request Caitlin for your shampoo - wow! Her scalp massages could put you to sleep! And best of all, I know I can always depend on walking out of Privé feeling and looking my best! read more

I moved to the Winter Park location to follow Bee as my colorist. The new salon is beautiful and well laid out. The service is top notch! Bee is the most consistent, responsive , and creative colorist I have ever had. I am a fan of hers and Privé salon. read more

Staff is unfriendly and completely delusional. They don't listen and they don't accept when they are wrong

Exceptional service always! Makayla & Jay make a great team. I am never disappointed . My blonde could win an award! Thank You

It's definitely THE BEST hair salon in comparison to the ones I had been to in Orlando. My hair colorist, Bee, is just absolutely amazing beyond words!!! I have been coming to Bee for highlights for about a year now and each time I receive lots of compliments from my coworkers, family and friends. One time, I was at a breakfast cafe, a young manager approached me and said "Sorry this might be an odd question, but I've been wanting to get my hair done for awhile, but was afraid I won't like it. Your hair color looks gorgeous, can you tell me which salon you go to?" I was like WOW, how many compliments I've gotten ever since I started coming to Bee. That being said, I highly recommended her and this place to anyone who wants to look beautiful and change their hair color/style!!! read more

I was greeted by a very pleasant gentleman who constantly updated me as to my service and when I would be seated and And offered me beverages off my choice if I want to do which I declined . Megan the lady who washed my hair was extremely pleasant and washed my hair very well. I've had a haircut from my hairdresser who is a master stylist in the past I traveled all the way from Kentucky to see her and is extremely disappointed.I did not think she had her "A" game that day she seemed not on par with the previous service that I had. A gentleman was walking around offering beverages to the clients and he just came by and greeted me and failed to offer me the same services which is been over 10 minutes offering to the lady next to me. I felt very unappreciated and I don't think I will be returning for service ever to the salon read more

Loved it! Definitely my favorite hair salon. They greet you with such a warm welcome and the environment is so inviting. If you ever want to cut your hair let Danielle do it, she gives you a straight up consultation and advice towards the styling. She is constantly checking up on you to make sure that what you are getting is what you want. And if you want the best hair wash in the world, Melanie is your girl! You get your hair washed binge watching Chanel fashion shows with calming music. Besides my hair having a glow up, the service was amazing! Plus, the cashier, Vini left me with a even bigger smile. This is THE place to go. read more

The best there is. The salon is beautiful, and the colorists and stylists are true artists!

Amazing experience and so happy with the results! I had my hair and makeup done by Luis. He is a true artist and a consumate professional! So grateful.... read more

I'm always happy with my hair coming out of Privé. Gab on color and Lex on extensions / hair cut is the combo!!

This place was a amazing. I had Michael who colored my hair. I showed him pictures of the color I wanted. We had a great consolation. He is so knowledgeable about the products and what he can do for your hair. He exceeded my expectations. I am so happy with my color . He is truly an artist and a master of his craft. Then the next step was Joey to cut my hair. He also listened made a few suggestions. I have never been happier. I walked out feeling like a million bucks. The place is super clean. read more

Looking for a great painless waxing experience look no further Amanda is amazing. I am super sensitive to waxing and had not been to her before she was so gentle. She is very kind and patient as well as I am very particular about how I like my eyebrows sine they are very thick but nicely shaped. I felt very safe as there doors were open and everyone was wearing a mask. Honesty this place is great. Also I have to give a shout out to Jessica and Cassie at the call center those women are amazing since being a Client Of Prive for over two years now they have been very patient with me and always are great with making appointments and reminders. They deserve a lot of credit unless you have worked in customer service and at a call center it is a really hard job to do and you have to deal with a lot of stuff. Prive you have proven to be great once again five stars. Thank you Prive for being so great. read more

Two words: Michael Fuentes. This man is an artist with hair color, I trust him with my life!! Not only is he incredibly talented, he's also just a sweetheart and a joy to spend a few hours with. I'm so indecisive and never know what to do with my hair and never provide him any useful guidance, but he always gives me the perfect color every time. It's always really natural and he always goes above and beyond to make sure the color matches my lifestyle. Love him to death, you won't be disappointed. read more

The esthetician, Amanda, left my skin glowing. Very personable. I will definitely plan on being a regular with her.

I am so obsessed with this salon!!! Michael & Joey were so amazing!!! Were not afraid to give me an opinion and I appreciated that soooo much! Love love them! read more

Makayla was amazing! She really took the time to understand what I wanted and was able to perfectly replicate the inspiration pictures I wanted. read more

So disappointed with the unprofessional service they provided. Made appointment for roots touch up and a trim. My appt was @1:15pm. Got my roots done by 2pm and then had to wait for the hairstylist to be ready for my trim. He was advised 3 times that I was waiting for him. From where I was sitting I can see he was with a client however just wasting time. And not once did he approach or apologize for running late. I finally walked out at 3:25pm after waiting on him. With wet hair and no trim. I was beyond upset when I was checking out and all they could care about is making sure I paid. If they expect people to respect their time then they need to respect customers / clients time as well. If he was so busy, then someone should have taken care of the situation and got me to another stylist. Waiting for that long is not acceptable. Not reaching out to me after the fact is also very unprofessional. Will not go back or recommend to anyone.!! read more

It is clean and the front desk ladies are friendly. The products they use for treatment are good quality. I went for a haircut and I was disappointed I was expecting a nice experience unfortunately they are not professional. I will never go there. read more