I loved this place. Jessica took great care of me. I have been nervous about making a big hair change for a while and she was awesome at accommodating my requests and making me feel good about the process. I'd definitely recommend Educe. read more

Hands down the best celebrity-quality hair salon in Orlando! Spacious, chic salon with filled with INCREDIBLY talented stylists who DO NOT PLAY when it comes to perfecting their craft. I had come in originally asking for an ombré/balayage treatment and Diana BLESSED me with the hair of my dreams!! She really takes pride in her craft and knows how to work her magic, especially with balayage styles! I definitely recommend her for all your blonding/hair color needs. Nicole the receptionist is also super sweet and accommodating. They even have a trendy little wine bar that just opened up next door if you'd like to stop by for a glass after! Don't sleep on this gem guys!! read more

Educe Salon - Balayage Highlights, Ombre, Haircut - Hair Stylists Near Me - Orlando, Florida

I've been coming here ever since I moved to Orlando in 2016 and have had Miranda ever since. I did try 2 other hair stylist at Educe and as good as they were, they're not Miranda. Wherever Miranda goes, I will follow because I literally will never trust anyone else with my hair. I leave this place always feeling super confident, refreshed and hair looking amazing!! You'll feel comfortable right when you walk into the salon because everyone is really welcoming, friendly and a good therapy session place, tbh lol read more

(1 out of 5 stars) Educe Salon Review The owners, Alicia and Phillip, are unprofessional and rude. Pricing is not transparent, the quality of the hairstyling is poor, and the way they treat both customers and staff is unacceptable. I cannot recommend this salon. read more

I called last minute and they got me in within the hour. I decided to chop my hair off but didn't know exactly what I wanted. They were super attentive and gave options. I absolutely loved the interior as well as how open the space is. Also this was the first salon I have been to that the sink chairs reclined. I came in with my one year old and they were super accommodating with making space for his stroller or stopping so I could tend to him. Upon check in I was even given a free blowout card to use later that I didn't need to be doing another service!! read more

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I came in for a root touch up, 1 flat color on less than 1 inch of regrowth, no highlights, no cut, nothing else, and I was charged $260+!!!!!! Educe said in response to my google review that they have different price points for different stylists, then why did you not ask me when I made the appointment? I'm sorry but $260+ for 1/2-1 inch of root color is a rip off, a literal rip off! In response to your response on my Google review, letting me know you have stylists with different price points does not solve my problem. I don't care if you're the best in the salon!! You should never charge that much for a simple service, like slapping on root color??!! I was ripped off. Period. Never again. read more

The new Educe facility at 1901 E. Colonial Drive (next to the Black Bean Deli) is really something to see. With the same great stylists, it is one of the best salons in Orlando. There is plenty of room, it is nicely furnished and decorated, and the waiting area has complimentary coffee, tea, water and wine available. Hair care products are displayed at the front of the store and the stylists can recommend the proper products for you. There is a significant amount of parking spaces on the sides of the building as well as the back (over 50 spaces, I believe). My stylist, Lashon, has been with Phillip Rosado, for several years and his newest salon is impressive. Lashon showed me around the spacious area and the design and artwork itself give the place a nice, relaxing environment (see pictures.) But it also is a place of fun with friendly and professional people. Lashon has cut my hair for over 25 years, and I couldn't be happier with the results each time. I can provide her a picture of a haircut and she will describe in detail how it will or will not work with my hair, my face, etc. and then design a similar style that fits me perfectly. I can see why she has remained with Phillip Rosado for such a long time. This new business location is the bomb. read more

Educe Salon - Getting a haircut at the new Educe location on Colonial. - Hair Stylists Near Me - Orlando, Florida

I love the salon and everyone is friendly. I followed Aly from a previous salon for extensions. She originally put two rows in for me, but since my hair is so fine and fragile, she suggested we go down to one row so I wouldn't experience hair damage. I had an issue with my extensions, for the first time in over a year and half, gave her a call and she got me in quickly to fix them. She always talks to me about how to care and style them. I also just decided to change up my hair color and she did an amazing job. In fact, my Mother's stylist (he's been one for over 40 yrs), remarked on the beautiful color and how knowledgeable she is with color and extensions. So if you need an extension or color specialist, Aly is your girl! read more

I found Khristina on Instagram & SO happy I did!! This girl spent five hours revitalizing my wild hair. It's never looked better (see before and after photos). I have super frizzy and curly hair, which can be hard to manage. Khristina gave me a long consultation and worked tirelessly on my long mane. The results speak for themselves. I'll definitely be back! read more

Educe Salon - Before Khristina's awesome work - Hair Stylists Near Me - Orlando, Florida

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I've been here twice now for a haircut. Each time I've left feeling so happy and refreshed! This is a cute bustling salon! I came here on a Thursday for a 7:45 appointment. First of all, THANK YOU to these ladies for staying and working so late!! My wash was the most relaxing shampoo I've ever had! The chair didn't hurt my neck and the water was hot. Can't remember her name but she was great with her hands! I scheduled with whoever was available this time instead of requesting Chelsea because I was desperate to get in. I had Jessica Tavarez and couldn't have been treated any better! First of all Jessica was sooo sweet and bubbly! I felt like she really took the time to listen to what I wanted and explain what she was going to do. She gave me EXACTLY what I wanted and she is quick!! I went in with long boring hair and left with light bouncy layers. I can tell she's very experienced because it was the quickest blowout and style I've ever had ! It typically takes stylists a while to blow out my hair and I get hot and anxious. Lastly, Jessica offered me a glass of wine and I've never felt more pampered! Thank you ladies for an amazing experience!! HIGHLY recommend Jessica for a cut or color! She was doing someone's hair when I arrived who had blonde highlights and it was stunning. read more

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Finding a good curly hair stylist has been a lifelong struggle, but I finally found my girl! Jess at Educe is incredible - she really understands curly hair. She gave me the best curly hair cut I've ever had, and she gives great recommendations as to how to care for and style your curls. She was super sweet too, and the salon itself is so beautiful inside! Can't wait to be back for my next cut. read more

Looking for a total fashion icon to do your hair? Look no further khristina is your hair genie. very gentle hands and great company. Great knowledge in hair products to help maintain shiny healthy look! I always leave with my hair SUPER SOFT. The salon is very cute, spacious and has comfortable updated salon furniture. read more

Educe Salon - Dimensional chocolate goodness - Hair Stylists Near Me - Orlando, Florida

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From making an appointment on line to walking out the salon ... the experience was exceptional! First class salon... High quality products... Guest service is amazing and so friendly! Ash colored and cut my hair... she is edgy and talented ! She listened, she evaluated, she recommended, she worked magic. She takes her time (you cannot rush excellence)! She is as sweet as can be to make the experience all the better! Truly a hair artist at her finest! In the area, looking for a new artist, want a change ... take the opportunity to visit Ash at Educe! She will not disappoint! $$$$ but worth every penny! Be you Be Beautiful ! read more

Very disappointed!! Made an appointment for a consultation and was told she was running behind 15-20mins late which was okay with me, but to come back and be told that she was still running behind and I would have to still wait was not ok. Not sure why booking an appointment online beforehand is even an option if you're not going to honor that . I am pretty sure you have a grace period and clients have to follow this but it's okay for this to be done to clients. Most definitely will NOT be booking here again . read more

This salon is truly amazing. I hadn't gone for a haircut or color in over a year so I was nervous about getting it done finally and I was so happy with the service! Kaylie did such a great job with my hair and gave me the cutest dark brown shaggy cut. Will definitely go back to her in the future! :) read more

Educe Salon - Final Product! - Hair Stylists Near Me - Orlando, Florida

Update: Yanni is just as amazing and bomb.com. She always leaves me feeling super confident, like Kanye loves Kanye. Whenever she does my balayage, it doesn't get brassy overtime. I trust her with my hair and let her be creative with it! read more

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I made an appointment weeks ago with Khristina Yousef. I spoke to a receptionist this afternoon explaining that my car broke down and I would be a couple mins late as I needed a ride and was told that was not a problem. I get to my appt 13 mins late and Khristina, who was sitting in a salon chair and I could see, does not answer her phone or my text so I call the salon and am put on hold for 4 mins to be told I was too late and she doesn't have time to do my hair. She won't talk to me or get on the phone and of course there is no manager available. This is the most unprofessional salon I have ever worked with and I would give them 0 stars if it were an option. She still has not even had the decency to respond to my text. GO ELSEWHERE Just basic math that 13 is LESS THAN 15. read more

Bella is fantastic. She did a keratin treatment for me and it looks and feels amazing!

Jaden is amazing! I've been going to her for a few years and she's so sweet, personal and most importantly she does amazing work! Recommend 100 times over read more

I had an appointment with John 2 times and had this experience You can find my name if you look at his agenda He was not nice and I felt he was doing a favor to cut my hair Paid 200.00 as I mentioned for a simple hair cut and did not even cut straight I would never go back Had my 2 appointments last April you can find if you look at his agenda read more

I went here a couple years ago, multiple times might I add, because the reviews were good and this one time I got my color done I just couldn't believe what it turned out like. Lol. now that's it's a couple years later I've cooled down, but it was just so upsetting that I paid 250 for this, and then I called and asked if it could be fixed, and I went in and the girl "fixed" it for me, but I went home with it looking exactly the same. The first pictures is what I asked for, and the others are the resultI got yellow mom highlights, not balayage. Update/ and in response to the owner: It's only fair I felt the need share my experience. My cousin has only gone here, she didn't get -at all- what she asked for. Also, no my hair wasn't colored. My hair was 100% virgin all around. This was my very first time getting it colored/bleached. And I did go back to have it corrected but I left with the exact same issues. I pointed out to Megan that I had all of these lines and tiger stripes but she didn't correct them. The 5th picture I posted is after that correction appointment. read more

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5 Stars for a haircut and color that matched my request to a tee (thanks, Nicole!) and a gorgeous salon. I was in desperate need of a haircut and after a search on Yelp I decided to try Educe. I'd walked by it a million times when heading to Tako Cheena, but had never ventured in. Luckily, they were able to match me with Nicole and I got an appointment that very day. The inside is HUGE now that they've expanded and taken over the shop next door. This means it is airy, clean, and modern. It also means that you can get an appointment the day-of, particularly if you're not trying to see any specific stylist. This is unheard of at my other salon of choice, Alchemy, because of the size. Nicole was awesome from start to finish. She listened to me explain my last unfortunate experience with a balayage and made me feel comfortable about the process and understand where it had likely gone wrong with the last colorist I visited. I have very fine hair and she knew exactly how to work with it (which isn't easy). Every step of the way she was mindful to check that I approved and to understand my specific wants. I really appreciated this because there's always the fear that you'll leave with a haircut you didn't want. Luckily, Nicole knew her stuff and the balayage was blended into my hair perfectly and left it looking naturally sun-kissed. We talked quite a bit while she was working on my hair and she explained how high the bar is set for any stylist that wants to work at Educe. Nicole let me know that the owner, Phillip, has to stand by all of their work since it's his name on the salon, so the vetting is definitely a process with everyone having to prove themselves before they can get a seat. In addition, they're constantly taking classes to improve and keep up with new techniques. This across the board level of work was proven in the fact that I got assigned a random stylist (this little lady didn't do enough homework to pick a specific stylish when she called) and was soooo happy with the results. I left feeling great with exactly what I wanted and I will definitely return to see Nicole... Eventually... Because I'm pretty sure this color is going to grow out beautifully... ;) read more

Educe Salon - A balayage that also looks good straight? Yes, please! Thanks for subtle color, Nicole! - Hair Stylists Near Me - Orlando, Florida

After a botched haircut 2 weeks ago (pictured), Educe offered a correction with their Master hairstylists. Heather and Wayne worked together and tag teamed to bring my hair back to life. Heather was compassionate about the mishap and ensured me that I would love my hair by the end of the appointment. Wayne was meticulous and a complete perfectionist (in the best way) and really took this correction home. I'll be returning to see each of them. read more

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In response to their response: I, in no way was outwardly rude to Dawn. I'm not entirely sure "what they picked up from the tapes" but that's complete nonsense. I was just firm and wanted to know what was going on with my hair. No attitude, no threats, no aggressive body language. I left them thinking I was happy because I wanted to run. I was put in a position where I felt the only option I had was to act extra ordinarily polite to remedy the situation in an effort to fix the hair. My image / my hair was at the liberty of this salon and what an uncomfortable experience. As I told Lisa, the manager that day, in person I'm a Registered Nurse. I know how to act professional, wish I could say the same towards this salon. Also, I'm not asking for a refund or a free service. I won't step foot in this salon ever again by choice, GLADLY. If I could give this place zero stars I would. Run FAR AWAY! Wow o wow! Just wow. I've never experienced such terrible customer service. I came to an appointment with Dawn for a cut and balayage. She completely BUTCHERED my hair and instead of owning up to her mistake she simply tried to cover it and suggested that I only part my hair in a certain way all the time. I had to get the manager involved to correct the color issue. The complete LEFT side of my head was blonde and not blended at ALL (see picture). Cooper blonde to make matters WORSE. On top of it all, she had the AUDACITY to call me immature and state it's not a big deal. That's not what someone wants to hear about their hair being a TOTAL TRAIN WRECK. She had to process my hair multiple times to fix it. Which was far from what I wanted and not worth what I paid for. But it looked decent and the stylist Dawn was so incredibly rude that I just wanted to get out of there. I even requested to switch stylist but they couldn't accommodate my request. I was so incredibly uncomfortable with this lady manipulating my hair. NIGHTMARE. I also noticed that this salon caters to its regulars. They were just throwing me around between people, such as rushing when I had toner still in my hair phase and Dawn didn't even partake in blow drying/ styling the final product, it was the girl who washes hair who completely blow dried my hair and did the final style. Dawn was too busy accommodating her regular even though it was her fault I was still there. Absolute nightmare! Will totally not be coming back in. read more

Educe Salon - After cooper finish but I was just happy it looked somewhat decent. Far from what I wanted/ asked for - Hair Stylists Near Me - Orlando, Florida

Valerie is the best at lived in color. Whenever I find myself in the florida area I love to pop on her book for a refresh ! She is always knowledgeable about current trends. The health of my hair is always her main goal when I'm in her chair . Orlando you are lucky to have such a talented stylist in your city ! read more

I have been going to Educe Salon and seeing Chelsea Mulligan for over 4 years now. When I first stepped into the salon, my hair was damaged, the color was messy, and would not grow due to breakage. Chelsea SAVED my hair! She not only fixed the color, she didn't cause any more unnecessary damage and lead me in the right direction with products I could use to help repair it. I trust her to do whatever she wants with my hair (which is always something that best works with my complexion and face shape). She'll be honest with you too! She'll let you know that no, you don't need new bangs right after a break-up. She isn't pushy about you buying products but will recommend great ones. Overall, such a kind-hearted and talented (so so talented) person. Now onto the salon itself. The salon has been clean every single time I've been there which I can't imagine being an easy task. I've always been greeted with smiles by multiple people working there and promptly asked if I'd like a beverage. The salon is very aesthetically pleasing and makes me feel fancier just being in it, without outrageous prices. I follow multiple stylists from Educe on social media as well as see their work in the salon. Everyone there is gifted at what they do. I highly recommend Educe to everyone I know. read more

I believe my experience at Educe salon was done in poor taste. Even though we are going through a pandemic my Experience was not the best. As a cosmetologist for eight years myself I believe I was overpriced for the experience that I was given I came in for a set of hair extensions The woman that conducted my service charged Me $550 for less than an hour service without a proper scalp wash to prepare my hair for the extensions there was no color retouch no cleanup trim not even a basic cut and my stylist continued to talk to her assistant and another stylist that was working on another client I feel that she took time away from me as she continued to speak. I was taken back by the amount because she didn't wash my hair she didn't blow dry it there was no color involved. When I came in for my consultation the only thing She told me was the hair itself was 550.00 we never discussed a fee for herself she didn't tell me how much this was going to be prior to my services. I've never been to a salon and got hair extensions where they didn't wash your hair first or make sure that your roots were touched up properly before the extensions are put in I do not recommend anybody go here for hair extensions she didn't even book me another appointment to get them out. It was not worth the grand total of 1,130 June 1-2020 Once again this so called businesswoman is at it again. She first put shame on you only for telling my experience on YELP,which is what YELP is for,along with many ludicrous statements and lies with her response as well. Then she re posts it with that part taken out. Now she writes it again,except this time she posts it in my private inbox. And this lady shouldn't write me in private unless she is gonna right the wrong that she done to me. This whole experience has been so bad,and just gets worse and worse with this lady writing me things like this. read more

Educe Salon - This is how they treat unsatisfied clients - Hair Stylists Near Me - Orlando, Florida

Kinda done with the generic hair places... Found a niche of Hot Hair Experts. I have been looking for a Hair Salon in Orlando that I could trust, upscale and unique all in one! The owners are very stylish and yet down to Earth. They have a few stylists so I am going to try each one out as they all have an edge about then and I feel that bond you get when someone is touching your head is personal time and you have to make sure it is perfect. Overall Great Service! A hidden gem in Mills 50 Orlando - just a short jaunt from Downtown Orlando's hustle and bustle. Close to a few really funky independent shops. Hangout for a while. read more

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Ok update to my last visit! So, I'm happy to say my hair is now even!!! (^_^)While it is a few inches short, this actually helps to frame my face more and gives it a lighter feeling. Yannihu was my stylist this time and Phillip came by to check the progress on my hair. I have to say Educe handled my freak out about my hair very professionally and was quick to fix their mistake. I will continue to come to the salon in the future. (^_^)/" read more

Educe Salon - One side is longer then the other ( T.T ) - Hair Stylists Near Me - Orlando, Florida

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I called to advise them I had a 103 fever and could not make it as to not expose others of COVID. A very rude receptionist nevertheless stated they would have to change me for the services. Horrible that a local salon would put money over health of a person in their community. read more

Educe, Educe I had split ends. No breakage or damage. My last hair appointment before Valerie was 4 months prior, not years, MONTHS. My hair grows slowly so I don't have to come in so often. Follow up appointment with valerie was scheduled for 10 weeks. This is the first time I have ever had severe breakage started after I saw Valerie. If my hair was damaged, had severe breakage and was unhealthy as you said (I only said split ends) why would an "experienced" hair dresser recommend and do a color correction instead of getting my already healthy hair into better condition first? The damage to my scalp NEVER existed and still doesn't. As posted, i said damage to my hair. I did ask valerie if she was sure it wouldn' damage my hair she said it would not. I came in with split ends and I was NOT in tears because my hair was NOT damaged when i came in! I just wanted the brown out. Codor correction is a comoon procedure. I told Valerie I understood if she had to cut off a couple inches. 5 inches is quit a bit more than a couple. We NEVER discussed my budget. I did tell valerie i didn't mind paying more for good results and she said she was the same way. She said it would take a couple hours for color correction (take brown out which is still in the back). You saw it in my hair and in the pictures. We NEVER discussed partial vs full. This is the first time I've ever heard of a half head correction and who would even want half of (instead of all of) their hair done? Valerie showed me my hair in the mirror when she was finished I said I was glad there was no more brown. Again, I did NOT cry afterwards or before. Of course I tipped good. I always do for anyone in the service industry. There are 2 things that are definitely my fault. 1. Trusting valerie and 2. Not messing up the style and looking underneath in the back closer to the roots, which I have never seen any hair client do in any salon. I didn't come back sooner because my Aunt died so I had to cancel. Also, I didn't and never have looked closer to the roots on the back of my head because my previous hair dresser knew what she was doing. I don't see your photos. Are they my photos from my phone that you took pictures of? If you remember when you came out to talk to me, I suggested we talk somewhere private other than the front lobby so we went outside where you fingered through my hair and saw the damage and pictures. One thing you are correct about is that i came in for a full refund because valerie ruined my hair. You have the slandering good name and reputation backwards. It is you who is being untruthful. Please post the before pictures of my brown waist long hair and so called damage. I have posted after pictures of shorter uneven cut and failed color correction. Maybe you should write fiction books, you are such a good storyteller. I am sure that any salon would have done a better job. Thank you for posting after pictures that show uneven cut. Look at length on both shoulders showing about 2 inch difference between right and left shoulder. Bangs are choppy and crooked and do not blend with hair. Before appointment my hair was thick to the ends, in your picture my shirt shows through my hair where hair was overprocessed. Valerie must have had a sink full of my hair after she washed chemicals out. read more

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What a great experience!! Khristina did an amazing job on my daughter's hair!! She gave excellent advice and exceeded our expectations!! What a gem of a salon with such an amazing staff!!!! We will be back soon!!! read more

Educe Salon - Hair Stylists Near Me - Orlando, Florida

I went to this salon for a "curly cut" I called same day and got an appointment awesome! Now I go into the salon, the hair dresser they assigned was John. He had told me he doesn't really know how to work with my hair but was in the hair industry for 17 years. I explained how I just moved down here didn't know who to go to so I was taking a chance. He did great with the cut, but the styling was horrible unfortunately his assistant was explaining to me how she knew what to do because curly texture hair is what she is studying but didnt want to disrespect the stylist and say anything. I can't even believe I paid the price I paid brought a product and left a tip. Spent 200$ for services that I wish I was refunded because I know I was charged for cut and style. read more

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So, since nobody responded to my review I decided to call them and talk to a manager. I spoke with Amanda and explained her my situation, she asked me to go there that they would do a toner to fix the color of my hair. After driving for about 40 minutes to get there the hairstylist told me that the toner wouldn't change anything. They would have to do another balayage session and that would cost me another $200+ dollars. I decided not to do it because I don't want to spend more money and not get the results that I want. Specially if it was not my mistake. They didn't do anything to fix my hair. For a Salon that advertises that they are one of the top 100 Loreal's Salon this is not acceptable. Now I have my hair 3 different colors and they didn't do anything about it. Very BAD customer service. Never going back there!!!!!! They never offer me the toner when I got there. The only thing they offer me was to pay for another session!!!!! read more

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There are few times where you go to a salon for the very first time and get matched up with the perfect place and stylist. Educe salon has it all! I scheduled an appointment the day before through yelp and got an instant email confirmation which was super nice as they were closed the day I made the appointment. Parking is a bit tricky, but there is parking on the street and behind the building which is super convenient. I walked in and was immediately greeted by Yanni and she critiqued my hair and asked me what I was looking for and told me the truth about what would look best. She was super knowledgeable and easy going and recommended a bunch of products and tips for the look and style I was trying to achieve. I have never been so happy with a cut and I'm so happy I've found my forever salon (for as long as I'm in Orlando!) Thank you Educe for making my day super special and being such an awesome salon to call home :) read more

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I love this salon!! It's so hard to find someone that can cut a pixie well without it looking too boyish and Frank didn't disappoint. I live in Winter Winter Springs and go out of my way to see Frank every 6 weeks for my trim. He does a great job at cutting it to make sure it doesn't grow out looking shaggy/messy. The vibe in the salon is relaxed. They always offer my a drink so I get a basic glass of wine and it's so nice, almost feels like I'm being pampered. The music is cool, always a variety of folk, RnB, rap and jazz going on. read more

I can't express enough how thankful I am for Kat Chase! She listened to what I thought I wanted and was able to translate it into something that was simply amazing for my paper thin hair. Please check her out if you need a sassy texture cut, bright color work or just good conversation ;) Thanks again! read more

Educe Salon - Hair Stylists Near Me - Orlando, Florida

Best blonde balayage ever!!!!!! Clarissa did such an amazing job on my hair. I will definitely be returning to Educe for all my haircut and highlighting needs! I have been to many different stylists for balayage all over Florida and she is by far the best. Not only is she amazing at her job but she is also extremely sweet and really listens to exactly what you want for your hair. read more

My appointment with James Blake was bliss! He nailed it.. can't even remember being this happy with a cut. The desk staff was so sweet as well. Thank you! read more

(Had to update- see below) WOW! Positive Energy, creativity, and JOY! After years of searching, this "salon gypsy" has finally found a home! My last ho-hum haircut led me to seek the wisdom of fellow Yelpers and that led to my appointment with Nicole (YAY!) at Educe. 1st! I was greeted by fun, friendly people at the front desk who were happy, stylish, and exuded a special WARMTH that I haven't encountered anywhere in Orlando! No snobby, chic or aloof nonsense. It's obvious these people like working here and like each other. 2nd! The atmosphere and decor is artsy, relaxing and inviting, too. The location is great- parking on Mills can be tricky but there's parking in back, too. 3rd! NICOLE!! She is so talented, warm, creative, and fun!! She made me feel relaxed and evaluated my boring cut and worked meticulously to transform it into a contemporary style that actually had people complimenting me all day the next day!! I am so THRILLED to have found Nicole and Educe!! I go back for balayage next week! Soooo very sad and sorry to report that Nicole has moved on to Texas and although the salon carries on, my experiences here after her departure have been less than stellar. Both my follow-up haircut and my follow-up color (2 separate) appointments began 15-20 minutes late and both stylists were working on me in between other clients. My haircut appointment went quickly but was not what I wanted- looked ok anyway. My hair color appointment took over 3 hours and my hair is super short! And I just got a base and foils....on top of that the hot water was GONE so I was washed, rinsed, glazed, rinsed, conditioned and rinsed YET AGAIN ( all 3 times) with FREEZING COLD water! Seriously! If you are too busy to take clients, don't book them! If you're hot water heater tank can't handle the load, get a tankless model- they never run out and only heat water on demand which saves money and energy. Not sure I will return.... I was starving to death by the time I left which only escalated my irritation. Really nice bunch of folks, but hey, my time is valuable and if I make an appointment for a certain time, I can understand a stylist being 5 minutes late once, maybe twice- but 3 different stylists on 3 different appointments 15-20 minutes late each (even Nicole) is just not acceptable. Educe you need some education in customer care. So glad Alice of Educe took time to reply, however I must state for the record that the other two occasions when the two other stylists kept me waiting were not during peak Holiday hours. Also, I am a seasoned vet when it comes to hair salons- other salons do not book clients unless they can accommodate them. I have been turned down on many occasions for desired appointment times because the salon would rather give each customer undivided attention. Thanks Alice, it was so very nice of you to reply. read more