I have been going to Any Lab Test Now in Villa Park for a couple of years, because of their…read moreincredible prices.  Just went there again the other day to have blood work done, and as usual, their prices can't be beat.  Also as usual, their customer service is top-notch.  They treat you like family, and go out of their way to make sure your needs are met.  Thank you, Syed and staff!  Also 5 stars to their service reps who schedule appointments over the phone.  They are great also!

I dropped off a sample for testing on Saturday, on Wednesday they tell me they can't process it…read more Poor customer service!

"You're not going into the bathroom with your lab order, are you?!"…read more Umm.. ??? I was going to put it in my purse.. Apparently the secretary thought I was going to wipe my ass with the lab order or something. WTF.

I've had my labs drawn here many times usually early on Saturday morning. No wait, no hassle, out…read morein a few minutes. I recommend their services.

Caring and dedicated! Offers primary and urgent care needs to all. Excellent experience and you…read morewont leave disappointed.

Be careful with the nurse, last time i got my blood drawn i ended up with a blood clot and a huge…read morebruise within a few days. And always make sure she takes it out of plastic wrap, the needle. Other than that they are an okay office.

Plenty appts available the Monday I visited. Super easy to book online - didn't need to set up an…read moreaccount (annoying when sites make you do that!). Receptionist was polite and helpful and efficient. No wait before I got called back. Doctor was thorough and kind and knowledgeable and patient. He treated me quickly, explained everything in easy terms, didn't take the hard/expensive way (chest X-ray for my cough). Next time I'm sick I'm coming here! Also - Parking was really easy. And free. And it's right off the Metra.

Needed an urgent care for skin rash and was very happy i went to the Urgent care center of…read morewestmont. Care quality was top notch. Provider and staff were friendly. I highly recommend this urgent care center

This facility and the staff are top notch. I have never waited long, the stick is painless, and…read morethe staff is friendly. They have always been able to find my orders in their system. I have never once been disappointed and I have been there many times.

I don't like to write reviews but felt I had to. Seeing all the negative ones, I want to say my…read moreexperience has always been great. Yesterday had my bloodwork done and it was painless (couldn't even feel the needle going in). Staff is friendly, efficient and superb. Place is clean, and waiting time minimal.

Although machine to check in was broken, the human assistance was kind and helpful. Appreciative of…read moretheir problem solving skills.

This is one of the WORST places to have blood drawn.. Or to put it another way, they drew my blood…read moreadequately, I guess, but since I had already paid for the blood draw out of pocket (through another company that had a financial relationship with Labcorp -- at a rate that was much lower than what Medicare would have charged), I told the Labcorp tech SEVERAL TIMES not to bill Medicare -- which of course she did.. She billed Medicare, against my wishes, and then, when I didn't pay Labcorp's bill (because I had already paid Labcorp thru another company that had a financial relationship with Labcorp), they came after me almost daily, ordering me to pay them -- money I had already paid. This went on for months. It was finally "resolved," but only because a kind employee finally took pity on me. Yes, there was one employee who was kind--out of many employees. That was several months of harassment that I will never get back. A terrible experience. Wish I could have given the place a ZERO rating.

My primary care doctor is great but only available now in mornings; hard to schedule an…read moreappointment. When I had covid last year, I was very sick, and had to see another doctor, Timothy McDonough. Not a great experience, he was rude, yelled at me, no bedside manner whatsoever. Very mean. I will never go back.

I'm a girl that hates to wait. So when my doctor told me that I wasn't going to need an…read moreappointment at this place, I was skeptical. But I walked in, got my test done and walked out all in about 15 minutes! Now that is service! The place is super clean and organized. And the technicians are personable and do the "sticking" with nary a pain. And there was no fumbling to find a vein, which is always appreciated. Since the test I was having was a bit out of the ordinary, I liked that they checked in with the hospital to make sure it was being done properly. I just had a little blood drawn, but I would recommend this place for any diagnostic testing that you might need. Plenty of free parking (they even have valet service if you can't make the trip from the parking lot) and it is conveniently located off of Ogden and 1-294 for those of you in the "burbs". Now if they could only get my doctor to run on time!

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!