I just got back from this lab after having to do a drug screen, and I couldn't have been treated any better throughout the entire process. My collector, Aileen, was not only very kind, but she made me laugh, and she made the situation very calm. She was great to work with and if I ever had to do another drug screen, this is where I'm coming. read more

Extremely fast service, Courteous staff and very professional office. I was in and out like the title. Same day appointment. read more

I've been trying to get my daughter bloodwork (NOT covid related) for months!! It's been impossible to find a clinic that takes orders from multiple doctors (like I had), one that I didn't feel like I was walking into a Petri dish and one where I felt like a human and not a number. We went to InOut labs in Morton Grove and can I just say what an AMAZING experience we had! I spoke with a live human here multiple times (Aileen) prior to going and she reassured me, took her time and talked to me as to what to expect. We made an appointment and we were the only ones there. They don't take insurance but we knew this ahead of time and obviously we can submit for insurance later. We just went to get her blood drawn and after prepping our daughter for weeks, I can just say she did amazing! The lady there are even had some little toys for her that you know she probably went and bought on her own in anticipation of My daughter coming. Thank you a million times! read more

Not very often I leave reviews, find someone who shares my middle name OR ever encounter a medical lab that has a polite staff! Aileen was amazing! She was extremely helpful over the phone while setting up my appointment. She was just as attentive and very nice the day of my appointment! All procedures and processes were explained very thoroughly! Thank you Aileen! read more

Having a chronically ill child is super stressful from start to finish. Eileen is worth her weight in gold. We have gotten blood work done in many places, and she is the best. She takes the stress out of this part of the process. I can't say enough about her. she is absolutely wonderful! read more

I came in here for a drug test for my company I tried calling no one answered when I got here the lady asked if I had an appointment mumbling and I said I called and she didn't answer which was odd because no one was in the clinic when I got here. She kept giving me attitude and mumbling I asked her to speak up because I couldn't hear her and she got upset. She raised her tone at me and told me to have a seat and I laughed and she laughed and asked what was the problem I told her the customer service is horrible and she tried changing her voice to make it seem like I was the problem. I took my drug test and she threw it away and cancelled my appointment. read more

Good staff, clean lab and very professional. It's pretty fast as the name speaks for itself.

Aileen was amazing! My daughter has deep veins, and it's always so stressful getting blood drawn. Aileen got it done on first try, and shes very professional and positive. LOVE this hidden gem. read more

This test was for pre-employment drug screening that was set up by my employer. I received an email confirmation from inout labs of the appointment and my boss instructed me to print out a form and hand it in at the appointment. When I arrived, there was a sign on the door that says do not knock, however, after waiting a few minutes and because there was no one in the reception area, I knocked. Aileen, who said she is the owner, answered the door, coming in hot, furious that I knocked and yelled at me in great detail over this. I then attempted to hand her the form and was scolded again because I did not email it to her. I took a picture of the form and emailed it to her. She then asked me in the most demeaning way whether I could actually pee. Idk where this came from.... the whole point of my visit was for a urine drug screen. Because I came via public transportation and because I am disabled and cannot stand for a long period of time, I asked for a chair. This infuriated her even more. She stated "I don't have to take this abuse from you." Seriously? No one should be this upset over a few knocks on the door and conflicting instructions about the appointment. Inout Labs: Don't confirm your appointments if you are going to bump them for COVID. Aileen: No one is out to make your life difficult. We are all trying to get through this the best we can. My start date was delayed by a week due to your behavior. Treat all people with the kindness, dignity and respect they deserve. I went to Concentra on the other side of town. It's all walk-in, you are allowed to knock on the door, forms are acceptable by email or in person and no test is given priority over another. Oh, and they treated me with common decency and respect. read more

Went in for drug testing before a busy school day. Being someone who runs a tight schedule, I was very pleased that I was in and out in minutes! The woman who facilitated my test was thorough and made the process so quick and easy. read more

Made an appointment for Saturday at 11am. Prepaid as requested. Drove 90 minutes into Chicago, only to find a note saying they'd gone out of town. No call, no reschedule, no refund, no one to talk to. Strip mall landlord was there looking for them as well, which I suspect is why they didn't show up to work. Do not use this place and certainly don't send them money in advance like this trusting idiot did. read more

They perform a variety of blood and urine tests. Quick results. Easy to schedule an appointment. Friendly staff. They do not take insurance, so you pay up front, but for me, it is cheaper than the copay for labs through my insurance plan. Up front pricing, which allowed me to compare it to my insurance covered labs and see that it is cheaper for me. I recommend checking it out! read more

1. If anyone desires to visit this facility to get a blood draw for Genova Diagnostics' NutrEval test, please be aware. 2. They charged $70 to draw about 5 tubes of blood, centrifuged them, then packed them in a pre-addressed envelope to send to Genova: along with a frozen urine sample. (This is the scope of the procedure.) 3. There are other labs that only charge $35. Yes, one should have just left. 4. In addition, the technician caused a dime-sized bruise to develop after doing the needle prick: one has to figure out a way to post a picture. 5. There was also something strange about the way the attendant spoke the price when asked, It did not appear that they were used to seeing people like me there. read more

Aileen was extremely helpful knowledgeable and kind. She is a wonderful employee who enjoys her job. Give her a raise!!!

Very professional, dedicated and courteous. They make their patients/visitors feel at ease. Their services are cost friendly too.

I have used In Out Labs for personal and professional testing and advice. Tim's knowledge is amazing. Tim has a deep networking of testing/ medical professionals and is of great value to me, my business and my family. Before you get services from any other lab, talk to Tim! You won't regret it! read more

Let's start by saying I am legitimately terrified of blood and needles. Went to In Out to bypass paying for a doctors visit to do the same test. SO QUICK! Virtually painless blood draw and no bruising after!!!! I thought I knew what a blood draw should feel like...til I met Aileen! She is so good at making it as painless as possible. Today I had to go for more testing and I actually slept well last night knowing I was in good hands and that my draw would be so easy. And it was. Walked in, filled out some quick paperwork, had a mild panic attack which Aileen got me through and then a six vial draw went by in the bat of an eye. Still hate needles, but its effortless with Aileen! Tim, the owner, is awesome too and listens to his custmers!!! Thanks both of you! read more