Made an appointment last night @16:30 for my toddler with sudden onset of L ear pain. The PA and…read moretech who worked w her were genuine, informative and kind. Our appt time was on point. This center KNOWS how to deal with peds patients. I really hope management/corporate reads this and looks up who her PA and tech were, because this happy Mama THANKS THOSE TWO STAFF MEMBERS.

I called my insurance company to wnsure thebprovider w a s in network…read more.. Spent two days looking for an in network provider for blue cross blue shield hmo.... paid a 50 dollar copay on the initial and then another on a follow up visit, and now I am g etting additional bills in the mail.. So the insurannce paid 17.38 cents and I am paying more than $202.62 for a check to see if I had a concussion? They did not hing other than tell me to come backnin a few days am, and at that time they did nothing again except for tell me to come back in a week or so....

My boyfriend woke up on a Wednesday morning with some concerning pain and swelling. I'm not from…read morethe area and had to pick an urgent care/walk in based solely on the information I could find on Google and Yelp. This location of Physicians Immediate Care was close, but also had the best feedback, and on that alone, we came in. The building was easy to find and well marked. The parking lot was easy to navigate (a plus in Chicago, always). The waiting room was clean, chairs spaced apart for Covid. Staff were very friendly and understanding. The check in was online, they take some basic info and email you the intake form, completely hands off anything in the lobby. They prepped us for ~an hour wait, and we could wait in the car for a text or in the lobby. We waited appx 45 minutes before called. My boyfriend felt comfortable and heard by the doctor, and said he was kind and reassuring, as was the nurse who assisted. The visit was quick and there was a lot of support for treatment and follow up. Without insurance, prices can feel scary but right on the front desk they have visit information clearly outlined into prices and took away the anxiety from not knowing how much we would have to pay. This was a top tier experience and I would recommend Physicians Immediate Care in this location to anyone needing this level of medical support.

Worse experience ever had my appointment for 11:30am sat in front for 2 hours everyone else was…read morebeing seen even walk in we're going in except me. After finally going into the room I waited 2 more hours when finally an assistant said well you insurance won't cover your visit and I said I don't care what it cost here is my credit card after that it took them 10 minutes to Check me out (walking pneumonia) . Never will I come here for any treatment

This place will get you through the basics or when you're in a bind and can't see a primary care…read moredoctor. They are not incredibly fast nor particularly friendly in reception. Everything is very business like and professional, but not the empathetic approach that you might want when you're sick. If you need basics like a physical or a shot to keep up your records, they can make that happen easy enough. Anything beyond an initial diagnosis, I would probably go to your primary care physician.

Well today my card was charged $255 for some reason even though they billed my child's county care…read moreinsurance. Nobody knows anything at this facility or in billing and I would not recommend this establishment to anyone because they are scam artists and this place is a joke. The billing department would not even talk to me until I called them back with my county care representative. I am a single mother and I work 2 jobs just to pay my bills and now I can't even afford groceries for the week .

Quality of care has steeply gone down since they opened. Wait times are worse than going to the ER,…read moreeven after scheduling an appointment online. My last experience with the NP was awful- I came in with horrible sinus congestion, cough, headache and clogged ears, and after I explained what was going on, she looked at me and asked "why are you even here??" She reluctantly prescribed cough pearls and a nasal spray, which didn't work anyway. I ended up following up with my doctor, because symptoms didn't improve. I've never had a medical professional ask me why I'm wasting their time. If you can, go elsewhere.

Made an appointment, arrived 10 minutes early and waiting an hour without being seen. There were…read moreonly two other people in the waiting room on average while I was waiting. After an hour, I asked how long it would be before being seen and the receptionist had no idea. I left. Why have an appointment system if you have no intention of following it, especially if they weren't busy? I'll never revisit this place.

Honestly, I like going to Minute Clinic! You set-up your appointment online and it holds your place…read morein line. Literally minimal waiting & you get text messages to remind you of your appointment! This is great because when my child is sick, trying to get into see the primary doctor is sometimes so hard to do. Minute Clinic works with my schedule. I have been there a total of 4 times and 3 out of 4 nurse practitioners were great! Unfortunately, the last one had zero bedside manner. She was very robotic, was cutting me off, & asked repetitive questions because she was not really listening to me. Basically what I'm saying is that it's worth it to go here anyway. 75% of the time I have been there, I have had a fast and fantastic experience.

I have gone to this clinic twice and both times left disappointed…read more Visit #1 - I tested positive for covid, was borderline miserable and the NP refused to prescribe Paxlovid but instead wrote a RX for a coughing pill. The pill did nothing for me so I called my PP and within minutes he sent over an RX to my local pharmacy for Paxlovid. The meds worked great and was back to normal within a few days. Visit #2 - I had a bad infection. The NP at the clinic determined it was a viral infection and I would need to tough it. A few days after my visit the infection got worse so I called my PP for a same day appointment. After doing the same basic tests as the NP my doctor determined it was a bacterial infection and wrote an RX for Z-Pak. The Z-Pak worked wonders and I was back to normal within 48 hours. The moral of the story is two separate times I was feeling like shit and both times the NPs did nothing to help me. What is the point of having health care professionals manage these locations when they are scared to prescribe basic meds to help ailing patients. Minute Clinic stole my money twice but never again. I will never be back.

NP Danielle Taylor is simply amazing! She was very professional and personable, and actively…read morelistened to my concerns. She took time to answer my questions and my prescription was filled very quickly at the pharmacy. I felt very comfortable as a patient and would recommend her!

I've been to this clinic at Target for a flu shot and it was fine. I really needed them again when…read moreI developed an eye infection one evening but found they had closed early. Moral of the story is not to rely on a walk-in clinic for anything more than a simple shot.

since the other review is from 7 years ago, i'm here in 2025 confirming that my experience was…read moregreat! it took me 10 mins after my appointment to be seen and it looked like there was at least one care provider on duty. my insurance is blue cross blue shield il and i was charged $25 for a strep test and flu shot. my care provider was Ndembeleki Freitas and she was so so sweet. i have had a very negative experience with a doctor before so i have anxiety before visits, but Dr. Freitas was super nice and funny. when i brought up my medications, she took the time to give me extra care compared to my old doctor, who scrutinized me for taking them. i would go back again knowing their staff takes care of their patients and treats them as people!! i don't have any notes on prescription times or the pharmacy as i didn't need anything, but i wanted to write a review for people who get nervous at the doctor :)

This is a great alternative for someone that does not have insurance. There is a Nurse Practitioner…read moreon site and can handle what most primary care physicians can do. Prices run from $99-$129. I scheduled an appointment online and walked over. I saw the NP and she was very friendly and knowledgeable. They also take insurance and give Flu shots.

I had an appointment for some lab testing at the Park Ridge location this morning and was…read morepleasantly surprised by how nice it was. The office was clean and inviting, there is free parking in a lot right next to the building, and every member of staff that I interacted with was polite and professional. They were able to see me relatively quickly and answer all of my questions. I would definitely come here again.

One star is giving this place too much credit. Even with an appt time I was there for almost 2…read morehours to spend maybe 1 whole minute with the PA. I could have walked one door over to Chipotle for better medical care.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

Competent and caring doctors and staff. Another doctor at a…read morewell regarded hospital, wanted to do an unnecessary heart surgery that didn't seem right to me. A friend advised me to get a second opinion from a doctor at Community First and I'm glad I did! A cardiogram revealed a functioning heart that did not need a stent and should be good for another 10years. A Portage Park asset.

This place needs a cardio rehab facility! This hospital use to have one but they closed it down…read moreback in 2018... However, there used to be very good nurses working in the cardio rehab department they were very helpful, caring, and supportive! I really miss them and wish they would open back up!! Community first used to be a good hospital which used to be called Resrrection after that forget! That hospital gotten rid of many great nurses and staff members now it's gone downhill! Especially the emergency department is horrible it's turning into a mini cook country hospital from years ago! They need to improve the quality of the waiting room and the bathrooms are dirty!! The waiting is horrible it's almost just like waiting at Stroger's Hospital!! Plus the side parking lot needs to be patched up the one next to the doctors office side.. That hospital needs so much work!