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Northwestern Medicine

3.1 (7 reviews)
Closed • 7:30 am - 5:00 pm
Updated 2 weeks ago

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1 year ago

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6 months ago

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3 years ago

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4 months ago

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10 months ago

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2 years ago

Great new location. Dr Casey Smith is awesome. Always feel at ease. Validated parking

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2 years ago

Horrible service, takes no accountability. Seek care elsewhere. Need to improve. Physicians and staff are rude.

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Community First Medical Center - Portable air conditioning unit 1 of 3 on the 3rd floor.

Community First Medical Center

1.8(160 reviews)
1.5 mi•Portage Park

Competent and caring doctors and staff. Another doctor at a…read morewell regarded hospital, wanted to do an unnecessary heart surgery that didn't seem right to me. A friend advised me to get a second opinion from a doctor at Community First and I'm glad I did! A cardiogram revealed a functioning heart that did not need a stent and should be good for another 10years. A Portage Park asset.

This place needs a cardio rehab facility! This hospital use to have one but they closed it down…read moreback in 2018... However, there used to be very good nurses working in the cardio rehab department they were very helpful, caring, and supportive! I really miss them and wish they would open back up!! Community first used to be a good hospital which used to be called Resrrection after that forget! That hospital gotten rid of many great nurses and staff members now it's gone downhill! Especially the emergency department is horrible it's turning into a mini cook country hospital from years ago! They need to improve the quality of the waiting room and the bathrooms are dirty!! The waiting is horrible it's almost just like waiting at Stroger's Hospital!! Plus the side parking lot needs to be patched up the one next to the doctors office side.. That hospital needs so much work!

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Community First Medical Center - Half painted wall

Half painted wall

Community First Medical Center - 6" pile of blood was on the emergency room floor for about 45 minutes janitor just spread with a mop. 3/7/23 11:40 pm

6" pile of blood was on the emergency room floor for about 45 minutes janitor just spread with a mop. 3/7/23 11:40 pm

Community First Medical Center - Old dirty not working AC with dried rice and dust.

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Old dirty not working AC with dried rice and dust.

Endeavor Health Immediate Care - Chicago in Jefferson Park

Endeavor Health Immediate Care - Chicago in Jefferson Park

1.0(2 reviews)
1.4 mi•Portage Park

I've had good experiences in the past with this provider but that certainly wasn't the case today…read more Apparently, they no longer provide immediate care or even walk-in care. It seems now one has to make an appointment. Who knew? I showed up this morning in pain and was told I needed an appointment and the next one was three hours later. No triage, no attempt to send me to another nearby facility, no nothing.. If you're going to change your care model you shouldn't mislead people by retaining the same name and not informing the public what you're up to. I I'm angry and frustrated and will never use North Shore "Immediate Care" again.

My newly 18 year old son is kind of a quiet young adult and is someone who respects authority. I…read morebrought him in, paid the co-pay and then my son was taken in the back. They told me to remain in waiting room. After about 25 minutes I asked the guy at the front desk when I can go back with him to make sure my son was telling the doctor about his symptoms. I did not want to leave there, get in the car, only to find out the doctor only knew about a few things and be back the next day having to pay another co-pay. I always tell my son I am glad to step out and he knows it will not hurt my feelings. He always asks for me to stay. I waited 40 minutes and no one was coming to get me, I asked the guy at the front desk who was obviously working another job assisting people on how to fix their computer and was not that interested in helping me, if he could ask my son if he wanted me to come back there. I had to get kind of aggravated to find out if he was ok and to insist that they ask my son if he wants me to join him. They finally let me back there but the doctor/ nurse practitioner (don't know) acted all tough and said he is 18. I said I understand that and I am glad to step out of the room but just want to make sure she has the full picture. My son of course said I could remain. I asked the practitioner why she didn't ask him if he wanted me with him and just assumed because he was 18 that he should be on his own. She doesn't know him. Not all kids are alike. Sure enough he didn't tell her some pretty important info. Given what he is complaining of. My issue is this, not all 18 year olds are alike. Give them agency of course and ask parents to leave the room to talk alone, but to not allow me in the room initially to help him describe how he had been feeling and not even to ask him whether he wants me there is not very thorough, professional, or safe even. If I brought my husband to the doctor with me, would they have told him he couldn't join? No, I would have been asked and/or of course he could have come with me straight away. I take my elderly parents to the doctor and never have they told me to stay in the waiting room. This was all unnecessary, made me worried about my son, not even consulting with me and leaving me in the waiting room for so long. Finally they told me he was coming out soon and I was like "no" I need to speak with the doctor just to make sure she knows everything. I feel like my son's best health needs were less important to her than keeping a parent out of an 18 year olds appointment. I did not appreciate being treated this way and feel that by not checking with my son to see if he wanted another person with him, she was not giving him an option that other adults have. He didn't say anything because he just thought it was the way it had to be because the doctor said so. In this instance, by not asking him what he wanted she was actually infringing on his rights. While I am sure not intentional, this was the worst experience I have had with a healthcare facility in my life. Never have I felt more unheard or disrespected. She put him at risk by not being thorough and having all the needed background. If you want to ask the parent to step out to talk to the young adult, by all means do because some young adults may not feel like they are able to ask their parents to leave, but why not get some initial information first? Why keep a parent in the dark for 40-45 minutes worrying. She could have said we are talking with him, doing some tests, and he is FINE. Instead she completely shut me out as if I were an abuser or something. You are asking a person who came with a parent, while sick , and only 18 years old and 1 month to be by himself in a doctors office when he never before has done this. With his PCP, for the past year or so or whenever the doctor deemed necessary, I have been asked to be present at the beginning and then leave and then I get called back if needed. He always asks him while I am not there if he wants me to join them again. This should be standard best practice. Not all families or young adults are the same. This practitioner needs some training in this area. This was unnecessary and I would never recommend this facility to anyone from the guy at the front desk too busy with his own stuff to the practitioner who thinks she is "protecting" my son. I just hope that he continues to feel better and that she didn't miss anything due to this. Very disappointing!

Northwestern Medicine - medcenters - Updated November 2026

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