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Chicago, IL

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THE CLARK · YELP ASSISTANT

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Ask the Community - The Clark

Review Highlights - The Clark

“Batista was very concerned, as he had received the flu shot - but his symptoms really looked like the flu.”

Mentioned in 4 reviews

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Robin Tong, MD

Robin Tong, MD

4.3(6 reviews)
1.1 mi•Edgewater

Dr. Tong and his staff are the best of the best. Every…read moreissue, concern, and thought I have had in every appointment was heard and considered. Whatever I have needed, was done for me in a timely and professional manner. The whole team is personable, professional and truly care about you as a human being. Medications are always sent in to my pharmacy on time, and they take care of everything for me to the best of their ability. I truly wish I had them in my life longer than I have. I don't see myself going to anywhere else, nor would I like too. Sanela has been there for me since day 1. Whatever I needed - medications, paperwork, documents to be faxed, and she's always timely to call me to remind me of my appointments (everyone knows how much I need them). I truly appreciate everything they do for me as I'm sure their other patients are too.

Just when you thought you found a caring doctor....his staff not so much. I went for an appointment…read moreand was treated with little compassion and understanding for being 3 minutes past the 5 minute wait time. I asked the receptionist to please reconsider as I had been traveling from Elk Grove Village and she ignored my request completely. Her lack of empathy says volumes of how she treats his patients. Sadly, I am now in search of a new doctor. His support staff are who we as patients encounter at first glance and should do more to accommodate patients. I also work with patients, hospitals and doctors in my profession and this is not how you treat people.

Lau Medical - Lobby

Lau Medical

4.5(4 reviews)
0.7 mi•Uptown

TL;DR - If you want to feel like your doctor will take care of you as well as they would a family…read moremember then this practice is probably the closest thing. I recently moved to Chicago from Miami and was looking for a PCP in Uptown, where I live. Due to the COVID situation, I didn't especially want to step into a hospital or large facility and booked an appt with Dr. Lau in his freestanding clinic based on his awesome reviews on zocdoc. Making the appt was completely seamless, and the office is a few steps from the Argyle train station. The clinic is nice and new and clean and I had favorable first impressions. Dr. Lau started the appt on time and he was thorough and knowledgeble. Fast forward a couple of weeks, when it turned out that I needed a new CPAP machine, him and his office manager Tina went to bat for me, when the ENT specialist and sleep medicine doctors couldn't bother completing the prescription properly. Can't be more thankful for that. Easily one of the best docs I have had in my 42 years.

I saw Lau Medical in July 2024 for my annual physical. I came in with questions and Dr. Lau did not…read moreanswer any of them - he either cut me off and avoided my question or said "well it's not bleeding / xyz so it's not xyz" and didn't fix the problem, even after I repeatedly asked follow-up questions. He made me feel really small and I actually cried out of frustration after the appointment, lol. The PA (Amanda, I think) made me feel a lot better on a follow-up visit and actually listened to and answered my questions. * Edit: their admin called me and helped with the billing, which I appreciated. Thank you.

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Lau Medical - Exam room

Exam room

Lau Medical - Patient's bed

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Patient's bed

The Clark - obgyn - Updated November 2026

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