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Lau Medical

4.5 (4 reviews)
Open • 9:00 am - 5:00 pm
Updated 2 months ago

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The Clark - Waiting area

The Clark

3.4(19 reviews)
0.7 mi•Andersonville, Edgewater

I would tread lightly here. Went in for an annual physical covered by the ACA, with Dr. Brian…read moreStojak. By the time I left, my annual check up turned into two visits at the suggestion of the doctor. I was following his recommendation. Come to find out, he made a frivolous additional appointment to line his own pockets. He took advantage of me and "double-dipped" with the extra appointment. Additionally, I was told my annual wasn't covered b/c i asked questions outside of the scope of and annual visit. I was told discussing my daily medication at an annual check up is not allowed. Really? I have no idea what those questions are. Another bate and switch, this time by the doctor's office and my insurance, Its the new "pre-existing" conditions so that insurance doesn't have to pay. I asked the doctor to change the coding on the annual visit and he wouldn't. I'm not going back and deciding my next course of action. I warn you to stay way. Find an honest healthcare system to work with.

I booked a pediatric appointment through NorthShore connect using great BCBS insurance. I arrived…read morefor my appointment and was told they had a record of my appointment but couldn't see a pediatric patient. I find it hard to believe that this facility, with its gold guided ceilings and custom upholstery, can't keep track of how they're showing up in a database for the largest and virtually only payer in the state. This place is a lot of bougie nonsense decor and poor care. THIS is what's wrong with American healthcare. Ridiculous!

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The Clark - Custom bar in waiting area offers infused waters, antioxidant tea and pour-over coffee for patients

Custom bar in waiting area offers infused waters, antioxidant tea and pour-over coffee for patients

The Clark - Waiting area with spacious seating

Waiting area with spacious seating

The Clark - Exam room

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Exam room

Robin Tong, MD

Robin Tong, MD

4.3(6 reviews)
1.5 mi•Edgewater

Dr. Tong and his staff are the best of the best. Every…read moreissue, concern, and thought I have had in every appointment was heard and considered. Whatever I have needed, was done for me in a timely and professional manner. The whole team is personable, professional and truly care about you as a human being. Medications are always sent in to my pharmacy on time, and they take care of everything for me to the best of their ability. I truly wish I had them in my life longer than I have. I don't see myself going to anywhere else, nor would I like too. Sanela has been there for me since day 1. Whatever I needed - medications, paperwork, documents to be faxed, and she's always timely to call me to remind me of my appointments (everyone knows how much I need them). I truly appreciate everything they do for me as I'm sure their other patients are too.

Just when you thought you found a caring doctor....his staff not so much. I went for an appointment…read moreand was treated with little compassion and understanding for being 3 minutes past the 5 minute wait time. I asked the receptionist to please reconsider as I had been traveling from Elk Grove Village and she ignored my request completely. Her lack of empathy says volumes of how she treats his patients. Sadly, I am now in search of a new doctor. His support staff are who we as patients encounter at first glance and should do more to accommodate patients. I also work with patients, hospitals and doctors in my profession and this is not how you treat people.

Amy Weiler, DO -  Well Integrative Medicine

Amy Weiler, DO - Well Integrative Medicine

3.7(35 reviews)
0.9 mi•Ravenswood, Lincoln Square

Dr,Puloyan is the rudest ever I wouldn't send my enemy there .wow how can a Dr tell someone they…read moredon't have time to talk to them cause he has more patients.

I chose Dr. Weiler as my physician upon moving to Chicago 7 years ago and every time I see her I…read moremarvel at what a truly great choice that was. This time it was an injury to my arm. I misjudged the weight of a crate and ouch, that hurt. I assumed it was a simple muscle strain, but I'm no physician. Dr. Weiler, however, recognized my symptoms as consistent with a more serious injury and, thanks to her and her very professional staff, I had an X-ray, an MRI and saw a specialist, all within four days of my initial visit with her. There's no way I could've achieved all these appointments on my own. It's only because of Dr. Weiler and her staff that I got in to see a specialist that very same week. UPDATE: Within 10 days of that first appointment with Dr. Weiler, I learned I'd suffered a 95-percent separation of my bicep, and had the surgery necessary to correct it. Yes. All within 10 days. If not for Dr. Weiler, the injury I mistook for a simple strain could've very easily become so severe that even surgery wouldn't have been an option. Besides that, the specialist to whom she referred me was among the best of the best. Another win for Dr. Weiler. She's got a lot of those.

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Amy Weiler, DO -  Well Integrative Medicine
Amy Weiler, DO -  Well Integrative Medicine
Amy Weiler, DO -  Well Integrative Medicine

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Advocate Medical Group - Advocate Family Practice-Ravenswood

Advocate Medical Group

2.5(119 reviews)
1.0 mi•Ravenswood, Lincoln Square

Years ago I complained about coughing in the mornings and after dinner. Dr. Lamaster had me do…read moreannual chest CT. The second year the CT showed a gallstone. The coughing progressed into choking, gagging and recently trouble swallowing. After the coughing complaint, I reported random diarrhea, which was dismissed. Then I complained of vomiting. For years my symptoms got worse. Finally the vomiting was so bad, I insisted on seeing a surgeon. The gallstone that was documented on my medical records years prior turned into Chronic Cholecystitis, which can be life threatened. It can also lead to Pancreatic cancer, from which my mother died; she too was undiagnosed for years. Advocate Ravenswood let me suffer for years and harmed my long term health. This is not the only undiagnosed issue. Dr. Mikesell and Dr. Lamaster both dismissed my complaints about cognitive dysfunction for years with repeated complaints from me. The dysfunction now seems to have been caused by seizures. Two head injuries are in my medical records and they dismissed me and never followed up. Negligent or incompetent? Does it matter which? Also I rarely saw Dr. Lamaster. His residents were the only appointments I could get. One told me that I did not need to check my blood sugar... I am diabetic. Another put in my medical records that I had high blood pressure, which is incorrect and caused me problems with the anesthesiologist prior to gallbladder surgery. I have many other more examples of incompetence but individually they do not seem important. However, when a medical practice has consistent mistakes and the residents do not read your chart, they put your life at risk. Chronic Cholecystitis can be life threatening. It inflamed my pancreas and liver.

I'm a little shocked to see all the negative reviews! We've been visiting this doctor's office…read moresince my son was born back in October and have had nothing but positive experiences. The building is bright and welcoming, as are the folks working the front desk. I also appreciate how clean it is. Our Doctor, Dr. Serrano, has been absolutely wonderful. From the jump she's always expressed genuine excitement to see us and our baby. We feel so comfortable and confident in her care, she really eases any worries we've had as we navigate parenthood! I've called the help line more than once when I've had questions or concerns and there is always a doctor ready to assist. So far, I'm really impressed with all experiences I've had here and want to thank them for keeping my baby healthy!

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Advocate Medical Group

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Lau Medical - pediatricians - Updated May 2026

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