I've been to St Francis on many occasions and only had one bad experience. I've been there for PT…read morefor two shoulders, a knee and my back. PT at St Francis is Awesome!!! I've been there 3 times for the ER. Twice my experience with the Dr's has been efficient and diagnosed well. Sadly, there was one time in the ER where I was diagnosed by a NA and it was wrong and I was prescribed a medication in the Mycin genre. I am allergic to any drug in the Mycin family; which I had written down, is in my folder and I told them verbally. The drug prescribed to me could have killed me and if it wasn't for my Pharmacist at Walgreens on Broadway, Ann who is the freaking BEST!, she saved my life. I would still recommend the hospital beyond this one bad experience.

This is **not** an immediate care facility, despite their branding and door signage. I was just…read moreturned away without any sense of compassion or care or even an offer to call an ambulance, after expressing the immense level of unbearable pain I'm experiencing. Absolutely no willingness to address emergency pain so I could make it to the ER. She just pointed to a little poster that apparently clarifies this isn't urgent care -- like I should've known that poster was inside before hand.

Years ago I complained about coughing in the mornings and after dinner. Dr. Lamaster had me do…read moreannual chest CT. The second year the CT showed a gallstone. The coughing progressed into choking, gagging and recently trouble swallowing. After the coughing complaint, I reported random diarrhea, which was dismissed. Then I complained of vomiting. For years my symptoms got worse. Finally the vomiting was so bad, I insisted on seeing a surgeon. The gallstone that was documented on my medical records years prior turned into Chronic Cholecystitis, which can be life threatened. It can also lead to Pancreatic cancer, from which my mother died; she too was undiagnosed for years. Advocate Ravenswood let me suffer for years and harmed my long term health. This is not the only undiagnosed issue. Dr. Mikesell and Dr. Lamaster both dismissed my complaints about cognitive dysfunction for years with repeated complaints from me. The dysfunction now seems to have been caused by seizures. Two head injuries are in my medical records and they dismissed me and never followed up. Negligent or incompetent? Does it matter which? Also I rarely saw Dr. Lamaster. His residents were the only appointments I could get. One told me that I did not need to check my blood sugar... I am diabetic. Another put in my medical records that I had high blood pressure, which is incorrect and caused me problems with the anesthesiologist prior to gallbladder surgery. I have many other more examples of incompetence but individually they do not seem important. However, when a medical practice has consistent mistakes and the residents do not read your chart, they put your life at risk. Chronic Cholecystitis can be life threatening. It inflamed my pancreas and liver.

I'm a little shocked to see all the negative reviews! We've been visiting this doctor's office…read moresince my son was born back in October and have had nothing but positive experiences. The building is bright and welcoming, as are the folks working the front desk. I also appreciate how clean it is. Our Doctor, Dr. Serrano, has been absolutely wonderful. From the jump she's always expressed genuine excitement to see us and our baby. We feel so comfortable and confident in her care, she really eases any worries we've had as we navigate parenthood! I've called the help line more than once when I've had questions or concerns and there is always a doctor ready to assist. So far, I'm really impressed with all experiences I've had here and want to thank them for keeping my baby healthy!

Came in for a bad cough / Rx renewal on 12/3/2024, they wouldn't see me…read more Since Endeavor took over North Shore the quality of service and of medical care has deteriorated significantly, though I'm sure their revenue numbers look great. They've got these Urgent Care storefronts all over, I'm sure it is helping them increase their billing.

Should be renamed intermediate care. Last time I was here I called first and was told they could…read moredraw look for labs. When I came in, they told me they could only if they had someone on staff qualified and they didn't that day. Sent me to the Anderson location after calling ahead on my behalf. The location was the worst, they had me wait in the lobby brought me back and then told me they also didn't have anyone the person who was qualified when I was waiting left. Then they released my records so I had to recontact my doctor and wait two days until I could have the test done. I waited a few weeks and came back today to the Open 7 Days a week Northcenter and it's locked tight. I'm done with North Shore and their horrid lab system in the city of Chicago. Wish I could give them a negative 5

During prescheduled appointments on 11/26 and 11/28, the front desk staff were incompetent and…read moreunhelpful. On 11/26, the male staff member working in the a.m. appeared to be poorly trained and was unable to locate records, doctor's orders or navigate MyChart, Epic/NorthShoreConnect. I left the facility and made another appointment for 11/28 after contacting my primary care doctor and explaining the incompetence of the Immediate Care staff, they kindly contacted them directly and resubmitted doctor's orders by fax and thru Epic. Upon my return on 11/28, the female staff member at the front desk in the a.m, first name begins with S, was hostile and unwilling or unable to view orders in Epic. Once again while checking in, I involved my doctor's office to assist, orders were resubmitted again, offers to call or fax were communicated and the woman at the front desk continued to deny she could see records or assist. I would never return to this location or recommend. *Please note this review is for the front desk staff at this location and not doctors, PA or nurses.

From the owner: NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and…read moreEdward-Elmhurst Health are now united under one name: Endeavor Health. Together, we're driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinois' third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

Nobody wants to go to urgent care, but when you have to go, do yourself a favor and go to the…read moreMidwest Express in Roscoe Village. There's a small parking lot. You can reserve a spot online (which is not an appointment time, but reduces your waiting time in the lobby.) I like these things. Let's talk about the providers. They're thorough and really nice. They make me feel as comfortable as I can in an uncomfortable setting. I've been here several times and had the same experience with different providers.

I saw a male practicioner here who gave me a wrist splint and diagnosed me with tendonitis. Told me…read moreto wear wrist splint at night. A month later no improvement. I then went to a different Midwest Express and was told I needed a thumb splint and had trigger thumb to wear the splint during the day. I was given wrong diagnosis and treatment at this Midwest Express clinic. Later found out this practitioner was fired for his social media posts. Disappointed to find out this practice doesn't care if the practitioner gives proper care. They keep their job when they do that but if they post something online in their free time expressing a personal opinion of theirs they lose their job. To be clear I don't think this man should have lost his job for misdiagnosing me but it's disheartening to learn he was fired for nothing pertaining to his job performance. It shows what is and isn't important to the clinic. And it's not the patient.

I had an appointment yesterday. I did not know what to expect. Wow I was very impressed the staff…read morewas very nice and attentive. Dr. Gallagher was great, very attentive and knowledgeable. He went over and beyond to make sure he was addressing any questions that I have had. I would recommend this facility to anyone who needs to be seen. Thank you for providing great care.

This place is a scam. They passed off a Physician's Assistant (Patrick Stagg) as an actual Doctor…read more I only found out he was a physician's assistant and not an actual doctor when i double checked his prescription with ChatGPT, and it looks like he prescribed the wrong medicine. When I googled the "Doctor's" name, I saw him listed as a physician's assistant. I came here to see a Doctor, not a physician's assistant that prescribed the wrong medication! very deceptive and dishonest, and does not provide the correct care. Update 12/17/25. Also want to mention that when i came back the next day to verify the prescription with an actual doctor, the Nurse Practitioner looked up the records and saw that Mr. Stagg also logged in the case incorrectly as "Laryngitis", even though the test results showed Pneumonia. the Nurse than gave me a different prescription from what fake "doctor" Stagg prescribed. Do not go to this place if you value honestly and actual correct health care. Update 12/19/25 - turns out my child might be allergic (itchy and slight rash) to the medicine that was prescribed. I called in, and a different Physician's Assistant said, "oh if its an actual allergic reaction we are not equipped to deal with that. You should just go to the emergency room" WTF! this place is a joke not an actual Dr's office. Since there are no actual Doctors that actually work at this clinic. All you get are PAs and Nurses masquerading as Doctors. STAY AWAY from this fraudulent place.

I had a billing dispute and it was impossible to reach a live person. The phone numbers on the…read morebilling invoice and on their website are only to an automated payment system and you cannot reach a live person in their billing department. This is impossibly frustrating, in fact, infuriating. It's not professional whatsoever. I do not recommend them and I will not be a repeat customer.

Waited an hour to be seen after making an appt. No apology. Just overall not the greatest…read moreexperience. I'll be going somewhere else.

I've been to a few doctors at this location over the years and have always been very happy with the…read moreteam, doctors, and office. Check-in is always a breeze, the nurses and assistants are always friendly, the overall feel of the place is professional and clean, and I've never had any billing issues. They're also patient and kind indulging my nerves when I'm getting blood drawn and getting vaccinated! I've seen a few doctors here and have always had great care. My primary care physician is Dr. Jessica Kennedy and I can't say enough positive things about her. She's knowledgeable, listens carefully to my concerns, and either has the answer or refers me to an excellent specialist. I'm also very happy with Dr. Mark Romanelli, a dermatologist who does annual skin exams and recommends great products to ensure healthy skin. I've also had positive experiences with the other doctors I've seen at this location, like Dr. Vasiloff, who I saw once at short notice when I wasn't feeling well. It's important to find a team that will help you stay healthy, I definitely recommend Dr. Kennedy, Dr. Romanelli, and this NW Physicians Group.

This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

I was ill last week and stopped by the take care clinic because I have a history of getting very…read morebad sinus infections. The nurse practitioner that I saw at this location was completely dismissive and barely looked at me during my visit/consultation. She diagnosed me with a cold before even looking at me. She examined me briefly and told me that even if I had a sinus infection she couldn't help me. I am seen semi-regularly by an ear nose and throat doctor for my sinus infections. Funny that he treats my sinus infections with antibiotics and so have the other doctors that I've seen when I've had them. Then she asked me about the flu shot. I said I broke out in a rash and had a headache for 3 days the last time I got a flu shot. She proceeded to say that all vaccines are made basically the same way, so if I was ever vaccinated for anything else without an issue that I couldn't possibly have a reaction to the flu shot. Needless to say, I went to Peterson Urgent Care after I left and was diagnosed with a sinus infection and was prescribed an antibiotic. After speaking to friends in the medical field, I also found out that people can have reactions to specific vaccines. Basically I had to make 2 medical appointments last week to get my problem resolved. I called Take Care Clinic immediately after my appointment to complain. They assured me that they would have a manager call me within 24 hours. This was on Wednesday... I had to call back today to see why a manager still hasn't called me. I was told that my complaint wasn't processed properly and that they had to re submit it. How aggravating. If you're sick... save yourself some time as well as money, and go to your primary care physician or to an urgent care facility.

I went to the Edgewater Take Care Clinic as an uninsured walk-in patient w/ swimmer's ear symptoms…read more Must have been good timing because I waited for only 5 min. before being seen. Nurse practitioner Michelle was very professional and extremely helpful. She was also very nice, answered all of my questions, and allayed my anxiety -- great "bedside manner." My ears had not been "professionally" cleaned in over 30 yrs., so the ear cleaning process was uncomfortable, to say the least. Michelle managed to get the job done w/ as little trauma as possible. She prescribed antibiotic ear drops to ward off infection, which I conveniently purchased at the Walgreen's pharmacy. My ears immediately felt better after treatment. I can hear again! Take Care Clinic is a relatively affordable, convenient option to going to a primary care physician for minor medical issues, particularly if you are uninsured. You can even schedule an appointment online.