Physicians Immediate Care

Made an appointment last night @16:30 for my toddler with sudden onset of L ear pain. The PA and…read moretech who worked w her were genuine, informative and kind. Our appt time was on point. This center KNOWS how to deal with peds patients. I really hope management/corporate reads this and looks up who her PA and tech were, because this happy Mama THANKS THOSE TWO STAFF MEMBERS.

I called my insurance company to wnsure thebprovider w a s in network…read more.. Spent two days looking for an in network provider for blue cross blue shield hmo.... paid a 50 dollar copay on the initial and then another on a follow up visit, and now I am g etting additional bills in the mail.. So the insurannce paid 17.38 cents and I am paying more than $202.62 for a check to see if I had a concussion? They did not hing other than tell me to come backnin a few days am, and at that time they did nothing again except for tell me to come back in a week or so....

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Physicians Immediate Care

2.9(76 reviews)

3.5 mi•Jefferson Park

My boyfriend woke up on a Wednesday morning with some concerning pain and swelling. I'm not from…read morethe area and had to pick an urgent care/walk in based solely on the information I could find on Google and Yelp. This location of Physicians Immediate Care was close, but also had the best feedback, and on that alone, we came in. The building was easy to find and well marked. The parking lot was easy to navigate (a plus in Chicago, always). The waiting room was clean, chairs spaced apart for Covid. Staff were very friendly and understanding. The check in was online, they take some basic info and email you the intake form, completely hands off anything in the lobby. They prepped us for ~an hour wait, and we could wait in the car for a text or in the lobby. We waited appx 45 minutes before called. My boyfriend felt comfortable and heard by the doctor, and said he was kind and reassuring, as was the nurse who assisted. The visit was quick and there was a lot of support for treatment and follow up. Without insurance, prices can feel scary but right on the front desk they have visit information clearly outlined into prices and took away the anxiety from not knowing how much we would have to pay. This was a top tier experience and I would recommend Physicians Immediate Care in this location to anyone needing this level of medical support.

Worse experience ever had my appointment for 11:30am sat in front for 2 hours everyone else was…read morebeing seen even walk in we're going in except me. After finally going into the room I waited 2 more hours when finally an assistant said well you insurance won't cover your visit and I said I don't care what it cost here is my credit card after that it took them 10 minutes to Check me out (walking pneumonia) . Never will I come here for any treatment

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NorthShore Immediate Care

3.1(34 reviews)

4.9 mi•Sauganash

I have been to this facility a couple of times before and was happy with the service with the…read moreexception of one thing... which I'll get to later* I knew I had a UTI and was in their parking lot before they opened. Due to Covid, there were instructions posted on the front window to call. Once I phoned, I was guided through what to expect by the individual who answered and told to wait in my car. The communication was great as it was very detailed and I knew what to expect. When Dr. Vitulski came to my car, she gave me a new clean mask and asked that I replace the cloth mask I wearing. Dr. Vitulski stood outside my car at a distance and took all my information. The only time I needed to enter the building was to give a urine sample. *Here is where I had my issue with a previous visit: I had a UTI at the beginning of the year and my sample was sent to a group that was not covered under my insurance. My insurance is an all-or-nothing so I did check on-line prior to the visit that the facility was covered but never thought to check on the lab. I had to pay the full amount for the testing. For this visit, before I left the building, I asked the individual behind the desk that they please check my insurance and send to a group that is covered under my insurance. They did... all was covered. When I exited the building, I waited in my car for a call with a follow-up and the initial results. Within a short period of time, the call came and we discussed what medications I needed and how much. I was also given details of what to do if there were any further issues. This was all done seamlessly, safely and with great detail. I felt that I was already armed with all the information that I needed and I was very impressed with the follow-up text... and even more impressed with the follow-up phone calls to see how I was doing.

I had nasal, throat, and pulmonary congestion caused by a viral infection. I thought about the…read morefrequent chem trails that criss-cross in all different directions up in the sky on a clear day and wondered what effect the noxious chemicals that we're being sprayed with have on our health. I'd been having symptoms of the infection for 7-10 days when I decided to schedule an appointment at the Sauganash Immediate Care facility on April 10, 2026. I was running late and I wished that I could've simply called the site directly to let them know and change my appointment to a later time, but unfortunately there's just a general number for all the sites that is answered by that obnoxious fake AI voice - it's virtually impossible to talk to a real person. When I arrived at the center there was a nice guy at the desk who greeted me. There was a phone on the desk, so I knew that I could've easily just called and talked with him on that phone to let him know that I needed to reschedule for a later slot that afternoon. The most convenient way to communicate for many patients is via a simple phone call, not an app or a website. He informed me that the medical staff was out to lunch and would be back in 45 minutes. I just decided to sit and wait. Forty-five minutes later I was seen by a nurse practitioner, Joanne Da Silva. She listened to my lungs and determined that they were not severely congested and that I did not have pneumonia. She also ordered a COVID test that was negative. She advised me that if my symptoms worsened, I should come back and they would do a chest x-ray and prescribe an antibiotic. At that point I should've said that if my symptoms had not decreased or became more severe, why don't you give me the prescription for the antibiotic now and I can just have it filled in two weeks if I need it - rather than come back a second time and pay again for a follow-up appointment for the same illness. I didn't do that, however, but will do that in future visits to IC centers. Or there should be an easy way to contact the facility and request that the prescription be sent directly to my pharmacy without having to make a second visit. The issues I had were not with Joanne, but with the powers-that-be in her organization that I'm sure are probably in compliance with federal laws. I had problems with the treatment options (all OTC medications) that were offered to me: either regular Mucinex or Coricidin, a nasal spray ("Ocean" brand or Neil Med Sinus Rinse that I'd never heard of and are not available at local pharmacies were specifically recommended on the After Visit Summary instructions). I went to a local pharmacy and checked out the active as well as the inactive ingredients of the medications. Both of these name-brand medications are expensive and not covered by my AETNA PPO insurance. I also compared the ingredients to their generic counterparts. The active ingredients for the Mucinex knock-off were the same as the name-brand and the inactive ingredients were very similar: cornstarch, several dyes to make the pills look appealing, magnesium stearate, maltodextrin (Dr Eric Berg, a renowned natural food and supplements expert, states in one of his videos that maltodextrin is a totally vile substance that is harmful to one's health and has no benefits whatsoever), microcrystalline cellulose, polyethylene glycol, polysorbate 80, polyvinyl alcohol alcohol, povidone, silicon dioxide, sodium starch glyconate, stearic acid, talc, and titanium oxide. If anyone out there can explain to me why these ingredients are necessary and promote healing I would be totally shocked! I purchased this item, but just couldn't make myself take any and will be returning them to the pharmacy this week. In the meantime, a friend of mine who is knowledgeable about natural remedies gave me a bottle of capsules called Z-Stack by Zelenko Labs that has vitamin C , vitamin D3, zinc, and quercetin. I hope (knock on wood) that I will be totally well very soon now. Next time I go to an IC center (which hopefully will be a long time from now -maybe never) that I'll have a much more positive experience than I had this time.

Front Desk

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Parking Lot (access from Cicero Ave.)

Metro Urgent Care

4.3(11 reviews)

5.0 mi•Cragin

Perfect visit. The front desk staff was courteous and polite. The medical professionals are amazing…read moreand take the time to listen to your concerns. I was in and out in less than an hour for something that's taken me over 3 at other urgent care style clinics. Big thanks Dr. Ayala & his staff.

What a great clinic!! I've gone here a few times, so much easier than trying to get a last min…read moreappointment with my regular doctor. Every staff member I've met have been extremely nice, the doctors have been amazing, and I love how clean it is. They even have a super cute pediatric room, took my niece in, and everything was better when she was able to sit on the dinosaur (she almost forgot why we were there!) I can't say enough good things, I am a loyal patient.

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Physicians Immediate Care

2.4(89 reviews)

2.9 mi

I had an appointment for some lab testing at the Park Ridge location this morning and was…read morepleasantly surprised by how nice it was. The office was clean and inviting, there is free parking in a lot right next to the building, and every member of staff that I interacted with was polite and professional. They were able to see me relatively quickly and answer all of my questions. I would definitely come here again.

One star is giving this place too much credit. Even with an appt time I was there for almost 2…read morehours to spend maybe 1 whole minute with the PA. I could have walked one door over to Chipotle for better medical care.

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MinuteClinic at CVS

2.6(7 reviews)

3.6 mi•Jefferson Park

Honestly, I like going to Minute Clinic! You set-up your appointment online and it holds your place…read morein line. Literally minimal waiting & you get text messages to remind you of your appointment! This is great because when my child is sick, trying to get into see the primary doctor is sometimes so hard to do. Minute Clinic works with my schedule. I have been there a total of 4 times and 3 out of 4 nurse practitioners were great! Unfortunately, the last one had zero bedside manner. She was very robotic, was cutting me off, & asked repetitive questions because she was not really listening to me. Basically what I'm saying is that it's worth it to go here anyway. 75% of the time I have been there, I have had a fast and fantastic experience.

I have gone to this clinic twice and both times left disappointed…read more Visit #1 - I tested positive for covid, was borderline miserable and the NP refused to prescribe Paxlovid but instead wrote a RX for a coughing pill. The pill did nothing for me so I called my PP and within minutes he sent over an RX to my local pharmacy for Paxlovid. The meds worked great and was back to normal within a few days. Visit #2 - I had a bad infection. The NP at the clinic determined it was a viral infection and I would need to tough it. A few days after my visit the infection got worse so I called my PP for a same day appointment. After doing the same basic tests as the NP my doctor determined it was a bacterial infection and wrote an RX for Z-Pak. The Z-Pak worked wonders and I was back to normal within 48 hours. The moral of the story is two separate times I was feeling like shit and both times the NPs did nothing to help me. What is the point of having health care professionals manage these locations when they are scared to prescribe basic meds to help ailing patients. Minute Clinic stole my money twice but never again. I will never be back.

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Interior

Endeavor Health Immediate Care - Des Plaines

3.8(8 reviews)

5.5 mi

I absolutely LOVE this place. Everyone, nurses staff and doctors are so kind! I must say Dr Lisa is…read moremy favorite. She is as sweet and kind as she is gorgeous! She listens and takes her time with us. Thank GOD for this place and the people who work there. I LOVE you Dr Lisa more!

I've taken my elderly mother here 3 times and have always had great service and no waiting. I'm…read moresorry to hear others haven't experienced such service.

9.0 mi•Wicker Park, West Town

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Physicians Immediate Care

3.1(120 reviews)

So far so good. They efficiently removed a foreign particle…read morefrom my eye. It feels so much better and I'm glad I went in. Did all the things they should and listened to all my questions. Thank you!

The staff here is either misogynistic or incompetent. Everything seems fine at first, but their own…read morevisit notes demonstrate that they are unwilling or unable to listen to their patients. My discharge paperwork includes a demonstrably incorrect assessment of my condition. A child could tell you that my toe is swollen, bruised, and in pain, but the clinical summary includes "no visible brusing/swelling". God knows if they even read the xray right, they didn't provide a copy, but I doubt it! If you're a woman or need more than a band-aid or flu shot, GO SOMEWHERE ELSE!

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MinuteClinic at CVS

4.5(2 reviews)

9.2 mi•Edgewater

since the other review is from 7 years ago, i'm here in 2025 confirming that my experience was…read moregreat! it took me 10 mins after my appointment to be seen and it looked like there was at least one care provider on duty. my insurance is blue cross blue shield il and i was charged $25 for a strep test and flu shot. my care provider was Ndembeleki Freitas and she was so so sweet. i have had a very negative experience with a doctor before so i have anxiety before visits, but Dr. Freitas was super nice and funny. when i brought up my medications, she took the time to give me extra care compared to my old doctor, who scrutinized me for taking them. i would go back again knowing their staff takes care of their patients and treats them as people!! i don't have any notes on prescription times or the pharmacy as i didn't need anything, but i wanted to write a review for people who get nervous at the doctor :)

This is a great alternative for someone that does not have insurance. There is a Nurse Practitioner…read moreon site and can handle what most primary care physicians can do. Prices run from $99-$129. I scheduled an appointment online and walked over. I saw the NP and she was very friendly and knowledgeable. They also take insurance and give Flu shots.

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Interior

Alverno Laboratories

1.8(8 reviews)

1.7 mi•Norwood Park

I prefer to come to this lab for my annual bloodwork. It's not the most convenient location for me,…read morebut it's always been quick and uncrowded and the techs are experienced and competent. It's worth the modest drive to avoid the crowded lab at say much closer Lutheran General Hospital (and their abysmal parking situation) and Nesset Pavilion. No complaints from me, and thank you!

Bill pay online is non-existent, even though billing statements claim you can easily pay. Mailing…read moreaddress on statement is a bogus address in Chicago. Seems scammy, but this is the company my doctor's office has outsourced to.