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    Alverno Laboratories

    1.3 (7 reviews)
    Closed 7:00 am - 4:30 pm

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    Physicians Immediate Care

    Physicians Immediate Care

    (79 reviews)

    O'Hare

    Good doctors and doctors assistants. Conveniently and friendly. I went there for three issues and…read moreall were resolved.

    Horrible. The billing department violated the HIPPA Act when they repeatedly mailed my statements…read moreto an address not associated with me. Only found out I owed money when I was contacted by a collection agency. Initially, I received an invoice via email, but the service treatment was incorrect and I was billed for treatment I did not receive. Wellnow was going to resubmit invoice to my insurance company. I thought this was done since I didn't hear anything until I received a call from collections. I spoke with WellNow on multiple occasions and even have written record of these conversations, but when I call back, I'm told they have no record of these conversations. I questioned the opening message when you call that states the call is recorded. The rep was silent to that. The rep told me he would send an appeal to insurance company but a month later and still not done. The rep had no record of a call regarding this. I was told I had to do myself with the insurance company. To top it off, with the original incorrect invoice, WellNow tried to apply the fee without my consent from my HSA account but it was declined. When I questioned them, their response was I'm responsible for the bill. Don't go here!! Since June I've had nothing but trouble with WellNow and still having trouble. I sent an email to the Norridge location regarding these issues and no response.

    Alverno Laboratories - laboratorytesting - Updated May 2026

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