ALL SERVICES ARE FREE!!! 10/10 Ask for Russell - Will provide amazing insight guidance and care.read more

I never met such as a rude staff in my entire life, the hispanic male nurse is always in a bad…read moremood, yelled at me because I couldn't understand him, I was almost telling him to quit his job if he didn't wanna work; by the way, if you go, be ready to wait for hours, they don't give a damn about you.

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

Very easy appointment! I needed some blood drawn and picked this Quest Diagnostics location due to…read moreproximity and appointment availability. I liked that it is a small, enclosed waiting room and treatment area. You get some privacy from anything going on at Jewel, since this is located within a Jewel. I arrived a little before my 2:20 pm appointment time. I left at 2:31 pm. I waited only a few minutes. The provider that treated me was helpful and answered all my questions, which was appreciated since I had paper work to give to the Quest Diagnostics employees from my doctor that showed which blood tests she was ordering.

The lab at 2550 N Clybourne is inside the Jewel store but not that easy to find. I made an…read moreappointment to get my blood drawn for the Cancerguard test. I brought the unopened kit but the staff said they had never seen one before and were not sure what to do. Staff was friendly but I was not there to instruct them.

You can be as pleasant as you want to be. No one smiles here. For a medical testing place, you'd…read morethink someone in this office would be a little pleasant to be around, but other than the receptionist, the two people who did my testing were unfriendly. You are there to do what they say. Do not ask them any questions. Do not ask them how their day's going. Do not engage them in small talk. They are there to do a job and get you out.

At the check in I was given a slip of paper with an email address so I can send a document. When I…read morestarted to put it in my purse it was ripped out of my hand. I had to take a photo of it so they can keep the precious slip of paper. When I entered the blood draw room there was a waste basket with more waste on the floor around it than inside it. The technician simply threw things at it. The stuff on the floor had to be from a dozen other patients.

Go literally anywhere else!!! If I could give no stars I would. Absurd fees for walking in with in…read moretheir business hours. Had me take tests I didn't need. Then proceed to send me to the hospital because my "virals were concerning"...after a visit to the ER where that doctor said physicians immediate care wasted my time and money, I still left the ER with a lower bill than I got there.... $700+ for both of them to say I have a bad cold or some virus that will clear up with over the counter medicine. Also being a new patient and getting seen is $400 alone.. before anything is done and if you go after 5pm it's +$40

I don't understand why anyone would go to a PIC outlet when there are established physicians…read morereadily available. I was turned off on my first visit when they wanted my credit card information when I visited for a free Covid-19 shot. They explained that way they could bill my CC for outstanding bills without notifying me. * That's not how billing works!

This February was my second, and last time at IVme in Old Town. I don't like the intake…read more I get saline, to help with dehydration. I live a few blocks away so I walk to the clinic. Both times, as soon as I arrive and check in, two nurses rush me to the back, they are asking questions, one is putting in the IV and the other is checking my blood pressure. My blood pressure was elevated both times. My most recent visit, she also took my bp over my hoodie sleeve and the first thing she says is, "You're going to need to get on meds." What "nurse" isn't aware of how blood pressure work? I just walked blocks, you didn't let me sit, you're talking to me, the cuff isn't on my arm it's on a sweater and you think my readings wouldn't be elevated? Also, how can 1 or 2 readings determine medication? Giving unsolicited medical advice to a stranger whose medical history you know nothing about is condescending. She could've simply said your reading is high, follow up with your doctor. On another note, the clinic is clean, beautiful, comfortable and the receptionist was very friendly. The first time I felt like the IV helped me a lot. This last time I didn't feel any benefits.

Found out my vitamin D was low. Was excited to learn there was a shot that I could get. Easy…read morescheduling. Clean office. Friendly and respectful care.

12/19/2025 UPDATE. No doubt because yelp reviews are widely read, Life Line responded a few hours…read moreafter my original post. By comparison, my 12/10/2025 email to Life Line, seen only by Life Line, is *still* awaiting a response. In my view, the Life Line response to my yelp review was performative, and left a lot to be desired: - Calling the Membership department was a waste of time before, so in what way would it be different now? - The response claims that an email notice was sent, advising that the One Life membership program was set to renew. This is almost certainly untrue, since my Mom doesn't use email. - The response didn't address the fact that my then-95 year old Mom was never told that she was enrolling in a "forever" program. She's not dumb, and had this been explained, she would have said "no." I don't have whatever paperwork my Mom may have received from Life Line, and since I was not with her that day, I don't know when this all took place. I stand by my original review, and urge anyone and everyone to avoid this company. Life Line absolutely COULD make this right, but they won't. MY ORIGINAL POST: DISHONEST & UNRESPONSIVE, AVOID. i sent this self-explanatory mail (below) to Life Line on 12/10/2025 and have yet to receive a response. Dear Sir or Madam: I am writing to ask for a refund for a Life Line Screening charge that appeared on my Mom's most recent credit statement. When I called to ask about it, I was told that the $197.00 charge was for a "lifetime membership." But first, a little background: My Mom is 96 years old, and requires assistance in many aspects of daily living. Since suffering from a stroke in January of this year, she has been in an assisted living facility. Her pertinent information, as of the time of her participation in a Life Line Screening event: NAME: (redacted) DATE OF BIRTH: **/**/1929 HOME TEL. NO. (redacted) ADDRESS: (redacted) In 2024 my Mom participated in a Life Line Screening event. At this event, she was never informed that she would be enrolled in a lifetime membership program. My Mom does not want to be enrolled in a lifetime membership program, and she requests that she be issued a refund, either via check or by a reversal of the credit card charges. I tried to resolve this over the phone, but was told that only my Mom could speak about her account. So I went to her apartment today at the assisted living facility, and tried to call Life Line Screening and resolve the issue. That proved to be impossible: after speaking with someone who said she would transfer me to Membership, I was put on hold. After 21 minutes, I gave up. In my view, this is not an acceptable level of customer support, and I am appealing to you now for assistance. Sincerely, Name: redacted Cell Number: redacted. EMAIL: schultzsw@gmail.com

This business is very deceptive in the way they charge for their services. I was quoted and paid…read moreover the phone for 5 tests. When I artived at the appointment, they said there was a balance due. I was never told my phone payment was a partial payment. Then they won't peeform the tests until I pay them more money. That is deceptive.

A great place to get any medical tests you may need done. They do x-rays, ultrasounds, and many…read moreother services. The doctors are great here and will do a wonderful job.

I have been receiving tests here for 10+ years. The ultrasound technician they have working there…read moreis amazing and has been with the company for as long as I have been going there. She has a lot of knowledge, very professional and experienced. The staff is extremley nice and professional and organized. I would highly recommend this place as I have heard nothing but good things about it.