I 100% recommend Rush's urgent care location here. I had an order for an xray from my PCP. Check-in was a breeze. I was literally taken right back, got the xray done, and put the door in less than 15 minutes. I also got the results in my mychart only a couple hours later. Everyone was so nice and it was clean and well-organized in terms of atmosphere and aesthetics. I can't recommend this enough. read more

Rush River North - Front door - Obstetricians & Gynecologists Near Me - Chicago, Illinois

I visited Rush Urgent Care today to take care of a minor problem and found the service both friendly and professional..from the check in to the attending physician Elliot, who was amazing Would highly recommend read more

Today I visited Rush Urgent Care for a minor finger laceration, as my finger was swollen and slightly in pain. The check-in process, which includes verifying your ID and insurance, took around 10-15 minutes. They also allow your friends to go in with you if you like which was nice. Based on the urgency, the nurse/doctor quickly assessed my injury. The care was efficient, with the nurse prescribing medicine and providing necessary care.. Definitely recommend for minor injuries--fast and professional service. read more

I had the most amazing experience at the facility. I had fallen in my hotel room and cracked my head, blood everywhere. The front desk immediately brought me back to a room, not worried about cerlical information - which they did get from me when I was in the room. But they moved so swiftly. The care I received from Kaivon and Dr, Elliot was exceptional. I am forever grateful to them. In addition, Dr. Elliot did a great/beautiful job stitching me up. I can only use superlatives when describing my experience. Amazing. read more

I just left Rush Urgent Care at 539 N. Dearborn and couldn't wait to give this review. When I arrived, I was panicked because I was dealing with a heavy nosebleed and was told the attending nurse was on her lunch break and wouldn't be available for at least 30 minutes. The Allied security guard, Jennifer Stewart, showed incredible compassion and provided valuable assistance during this stressful time. Her kindness and professionalism truly made a difference and helped me feel more at ease. Thank you, Jennifer! read more

Super slow despite nobody being in. Had a concussion and hurt shoulder and had absolutely no patience when I was asking clarifying questions. Very aggressive in the x-ray room and did not know what they were talking about. read more

We scheduled an appointment with Dr. Kenkare on 12Feb2023 for today, 28Feb2023 and no-one provided any updates re MD maternity leave and did not cancel out appointment in advance. The whole day was scheduled around this appointment. Never going back to Rush, please respect your patients and their time, thank you read more

Ok- well I'm here because this current star rating is not jiving with my experience as a patient here. I'm planning to deliver my baby at Rush in the next week or so I've been to this and their Lakeview location for prenatal visits A LOT over the past 9 months. I have seen Vinta, Subholt, Dubyel, and McCarthy numerous times each, and have only had good experiences. I feel each doctor is present, cares, and listens to me. I also feel completely confident in each of them to deliver my baby safely and effectively. This is important because at Rush you aren't assigned a specific OB- they work as a team- you won't know who will be with you at the time of delivery until the big day! This notion kind of scared me until I met most of them. Other random tidbits: I've never had to wait for my appt longer than a couple minutes. It's downright impressive for a doctor's office. I will say the one downside here is the parking. While there's always street parking within a block or two, and my appointments aren't long, it's still a drag to pay River North parking prices so frequently. That's not really the fault of the clinic though- 'tis life. I once had a minor bloodwork mess up, but was contacted by the clinic manager the next day who was very apologetic and handled everything like a pro. read more

I have been here once and the wait was reasonable (30 min or so) check in was also very straight forward. The waiting area is a bit small but that's to be expected since most of the room is allocated to patient care in the back. Once I was escorted to the patient room there was a nurse that did intake and after a few minutes a doctor was in to see me. Overall I had a very positive experience being seen here and would recommend it for emergent type care. read more

Im giving 3 starts but have yet to have my appt because I'm still in the lobby waiting 35-40 minutes past my appointment time. Absolutely unacceptable. If the appt blows me away, I'll update my review. Though, at this point I am pretty frustrated at the disrespect of patient time. Update: I'm moving it back up to 4 starts instead of 3 because the OB Gyn was amazing. I realize that the healthcare model for status quo facilities do not prioritize the human-centered aspect of healthcare when it's outside the actual doctors office (e.g aesthetics, timeliness etc).. I do expect major hospital entities to get with the times and modernize their facilities. Being at an office for 1.5 hours for a pap should be old news by now. How is this still a thing? read more

The physicians and their team provide excellent patient care. Even when the primary physician is completely booked, the nurse will call you to be seen by another physician as soon as possible. They are following COVID masking protocol, which is reassuring to me, as we enter flu and cold season. read more

I've been going to Rush river north for about a year and a half now because it's close to my apartment downtown and I can say they are truly amazing, it's the most modern and technologically advanced medical facility I've ever been to and the cost/insurance coverage is comparable to anywhere else downtown. They're still pretty new which is why the facility is so nice. But I absolutely love this office because they are so fast, kind, and knowledgeable. I'm usually in and out of my appointments within 30 minutes and it never feels rushed. All of the doctors truly care and value the patients. Plus all of the doctors are great and provide a seamless experience every time. I highly recommend for anyone seeking a new doctor downtown! read more

Long wait times despite the waiting area not even being full and inefficient work flow.

The location is convenient and the facilities are nice, but the follow up is nearly medical malpractice. Three follow up phone calls to radiology and no one has answers. I will never come back here, Rush is a huge disappointment. read more

This facility is a scam, don't waste your time coming here. They do not do annual exams! They claim they do but if you go and they find one thing wrong with you or need to prescribe something to you they will not code it as an annual visit, they will code it as a problem visit and will make you come back and schedule another so called "annual visit". I am currently looking for a new hospital to go to. I am stuck paying a bill since they did not want to code my annual visit correctly. I only went once in 2020 for my annual visit which they coded it as a problem visit because they had to prescribe medicine for an issue that was found. When I called and asked why this wasn't coded as my annual visit they had the nerve to tell me to come back again for an annual visit in 2020 which made no sense. Also, the billing department is able to look at your whole medical history, IN DETAIL. I found that very disturbing and unprofessional, they are not doctors, I don't understand why they would have access to all of it. read more

I've been here a couple of times in the last year or so. Both experiences have been really great. Every single person I interacted with, from the security guard to the receptionist, the doctor, & the lab work guy were very nice & helpful! To make things even better, it's conveniently located near the Grand Red Line. Happy to call this place my go-to for healthcare! read more

Dr. Vinta is great. Very patient, great bedside manner, answers all my questions throughly and never rushes through my appts. I am lucky I found him and highly recommend him for any pregnant women looking for an obgyn! read more

This is a mixed review, they still need to get some kinks worked out. This was our fifth visit here for a chest X-ray. First we even though we had an order for it it wasn't from a Rush primary we couldn't get it done, even though when we called they said it was fine due to the rest of the team is at Rush and that they are now set up for outside provider orders. Well it seems they are but they still don't know how to handle them. That's what happened the second and third time, in addition the second time the technician had left early. This is what happened yesterday she also left early and once again they didn't want to accept the doctor's order sent. I had to show the receptionist an email from a higher up that it should be done. I wanted to get everything set so I could reschedule the appointment for today. Meanwhile, I was asked to wait while the receptionist finished with the person before me, this was fine. However, as I was trying to wrap up my stuff she started to wait on the next person. I was already aggravated enough, that you could see. I definitely was irritated, however I didn't yell or use nasty language. I did say, that I would appreciate the same consideration to get my situation handled. She didn't say anything rude, however her demeanor spoke volumes, she did nothing to try to diffuse the situation, nothing to acknowledge how many times we tried to get this done, or at least try to solve my issue to get me out of there. I've dealt with similar situations from the other side of the desk, and my strategy was to try my best to be professional and kind in order to smooth things over and get the person feeling better and on their way. Cold icy stares and replies don't help, the same response today didn't do anything to remedy the situation either. I'm adult enough to separate her from the rest of the staff, however if this is how she handles conflict it's not going to do them any favors. The visit today went well, we were in and out quickly, the tech was friendly and professional, the other receptionist was friendly and also professional. If your doc isn't from Rush rethink going through the fiasco, or at least call first. read more

I went to Rush for my HPV shot, and it charged me an unreasonable amount, and it almost triple than normal price. I have the insurance, and I called and asked the price before I went to Rush, but I still been charged for this crazy amount. And a customer representative said will help me solve this problem, but I was charged for same amount after 30-day waiting. So disappointed!!!! read more

Not only one of the worse doctor visits I have had in my life, but now they are trying to bill me using the wrong coding. I am new in the city and went into have an annual physical, which I made very clear in person and on my paperwork. Now they are saying that I talked to the doctor about something outside of a normal physical, which I am guessing is my medication. How that is something that shouldn't be discussed during an annual exam - I don't know. Anyways, I called the billing office to have the lady tell me the coding isn't wrong, as I tried multiple times to explain it. Then she actually looked at my file to see I previously sent an email (I never received a response) and someone has already elevated the bill for review. Weird, since she just told me how it was correct and there was nothing she can do. Fingers crossed someone in that office actually knows what they are doing and fixes my bill! read more

This place is not professionally ran and operated in any form it seems. Not only are the providers green experience wise and cold but the management of disputes seem clueless as well. They manipulate coding to get more from insurance providers and the patient - Jessica the billing rep at first said she noticed the double billing then the next day denied we had this conversation after speaking to Dr. Vinta who came up with BS to justify added charges on routine treatments such as an annual pap as a hospital charge....yeah, avoid this place. They suck and don't care about your wellbeing...if anything their practice bring about added stress because of their lack of organization, communication and attention to detail and care. read more

I followed Dr. Vinta from another Rush practice and I love the new office. I never have to wait more than 5 minutes in the waiting room and the nurses are all great. Dr. Vinta is a fantastic doctor with a great bedside manner. He is kind and actually takes the time to listen to what you have going on. The only downside is the expense of parking for an appointment. Otherwise, I fully recommend this Rush location. read more

This new clinic is a definite upgrade from Rush's previous downtown clinic. Parking is much more accessible and the clinic is on the street level. I liked their new patient tracking system that allowed for a more efficient visit. Typically, there is a longer wait time until I am brought into a patient room, but I was in and out in a timely manner. Dr. Pohlman is easy to talk to and spent as much time with me as I needed. Very satisfied. read more