Beautiful surgical facility. I felt like I was at home very friendly people friendly doctors. They…read morewere very conscientious of your concerns needs and questions.

Worst place ever Dr. Vargas was rude and disrespectful made me feel uncomfortable and over two…read morehours late from my appointment

The care was fine; $211.23 with my Blue Cross PPO seems a lot for a 10-minute visit. They sent a…read moremessage a few days later to see how I was doing and I believe another ~$200 bill is on the way.

The male front desk associate is condescending, unprofessional and rude. The majority of female…read morestaff are exceptional yet, it is the male staff who lack experience & professionalism. Robert Mazalewski, PA exhibits the most ignorant, impatient, unwavering arrogance that appears to be adopted by the aforementioned male associate. The facts are clearly established as, their rating is indicative of the quality of, and their attention to, patient care, "the office experience" & accuracy of service. Do yourself a favor, and don't waste your time. You will be better served as this location lacks the capacity, competence and credibility to serve the diversity of the community in which it is centrally located. I was inconvenienced to return and wait an hour, standing in the waiting area as Robert Mazalewski, PA, lacked the intelligence or expertise needed to accurately input my name & address as shown on my State Of Illinois Drivers License. He failed three times to enter the information accurately. An administrative mistake (a typographical error), which could have been easily avoided, had he checked his work. Taken the limited effort to dedicate a couple minutes to check his work. I was 1of3 other "patient customers" to have some "issue" to occur as I waited and others were made to take time out of their day, to return and address the rude, time-robbing "Gate Keeper" who, like the P.A., blamed the female staff who work within the Lab, for issues that clients experienced. No Ma'am! The issues are with you Sir's.

Although this is a 4 star rating, I would prefer to give it 4 1/2 stars as my experience was just…read morewhat the doctor ordered, pardon the (sorta) pun. I had severe pain in my left hand last month that had not improved for two weeks so on August 22nd out of sizable reluctance (but in much agony) I went to the Edgewater facility where I had been on three past occasions. The receptionist advised there was a two hour wait due to all the people there (it was true) and I might want to visit office on Lincoln where there were just two patients and I could get in much sooner. I thanked her and went. Indeed there were two patients when I arrived at PIC Lincoln half hour or so later but I was told there was an hour wait. I had no choice so I did wait for an hour before going one of the exam rooms (they were all occupied at the time so the receptionist at this location wasn't lying). They did my vitals when I got in, then a short time later a short elderly black lady came in. Initially I was mildly concerned but though monotone, Dr. Claudia was quite caring and knowledgeable. I explained my history of gout (though this time I didn't think my pain was gout related) which she well understood. She didn't think I had anything severe when testing my hand motions but wanted to run X-rays to be sure. Their mobile X-ray technician was out of the area at the time but got there fairly quickly. Tests came back negative. So she gave me a prescription for Prednisone (which I was well familiar with) and told me if I'm still having problems to come back within 10 days and they would check me out again but now at no charge (recent policy update). How nice (since I pay out of pocket)! And I truly needed it. Prednisone has historically been a godsend for me so I thought it would do the trick. Well, it did, that is to past troubled areas like my back and legs. When my 7 days of meds were up the following Monday, the hand pain returned and hit hard. Wednesday I'm back at PIC but this time was seen in a 1/2 hour. After my vitals were taken, a Dr. Vicky came in to see me. Didn't have on a doctor jacket, just regular attire, no big deal, just the observation. So I told her how I relapsed and was in rough shape. She had me do some different hand movements from the previous visit but promptly stopped when she saw I was hurting. She tried finding a brace that would fit my hand but the two she had did not work. When I asked about a steroid injection (which historically has worked well for me), she said they don't do them but would give me a referral. She also prescribed like 50 capsules of Indocin which is great on pain but you must be careful if you have heart issues (which I did in the past). I expected maybe 20-25 capsules for a week to 10 days but 50, that was awesome. Moreover, Dr. Vicky exhibited much genuine compassion throughout my visit, extremely noticeable. I could not have asked for better. And true to their word, my follow up visit was indeed no charge. Come the next day (3 weeks ago Thursday, the 31st), sure enough, I get a call from Illinois Bone/Joint Institute (the referral). I wanted to give the Indocin a few days before I would make an appt. to see them. The Indocin was working but taking longer than expected, perhaps in part due to cutting my 3 a day dosage to one or two a day. I didn't follow up with the referral as my hand was gradually improving, now to the point I take one Indocin like once every two days. My left hand (which never was a problem previously) is like 90% back to normal so I'm quite pleased with PIC. And since I write with my left hand and need it to type (and since I type a lot), my Internet use was limited but the keyboard now feels fairly comfortable. I owe a lot to Dr. Claudia & Dr. Vicky. I noticed quite a few negative reviews from years ago, including one less than two years back but I don't understand. Maybe the front desk person could have been slightly friendlier but I have no complaints. Maybe they had some bad apples in the past. But I received excellent care here and text follow up. It may cost me more to see an urgent care facility than the doc in my medical plan but I save much time and my spirits feel better here than at my doctor's office. I recommend this facility (better than Edgewater, the main reason due to nightmare traffic in the community). They may be short staffed (which is becoming more common due to various changes at many medical facilities these days) but if you come here and need patching up, be patient as the signs at this facility request. You will get seen and get proper treatment. Kudos to those working here.

I made an appointment because I've previously been here and had to wait because I didn't have one…read moreat the time and learned my lesson. Coming in today, someone came in after me without an appointment but was immediate brought back and taken care of. Now it is 30 minutes from my appointment time and I'm waiting to see a doctor still. Places like this should stick to their policies so people who do it the right way don't get burned. I'm giving it a bump up in stats because I just met with a doctor finally and she was wonderful. The doctors are always great here, at least.

I thought I had put this review online weeks ago but better late than never…read more My husband had a PCR Covid test at one of the popup locations about 3 weeks ago. He thought he had signed up for a test at Rush Hospital but didn't and didn't want to wait. The person greeting patients (obviously a salesman) had his mask pulled down. His response when I asked about this was "I just had Covid so I'm good." Only one of the testing staff was wearing something vaguely like a lab coat. We did not get any receipt or documentation of the test. His result did not come fast but he did get them. Negative. Just to make sure he also had a test at Rush later.

I did a walk-in test at a Long Beach, CA location which sends samples to this lab, and the rapid…read moretest was easy. They do both rapid and PCR, except I haven't gotten my PCR results yet and it's been over a week. No one answers the phone (it rings forever) and no email responses either. Get tested elsewhere.

So fast and efficient, probably the cleanest/most efficient urgent care I have ever been too. Great…read morepoint of care with the nurses, providers, and staff! was impressed

From the owner: We believe the most important things in life should be done with heart. Nothing is more important…read moreto us than your health. Our patients are people – not numbers. Our staff combines speed and soul, fusing expertise and empathy together to provide a truly personal experience. We provide the personal attention of preventative care while still giving you the convenience and speed of an urgent care. When you need care now, choose Midwest Express Clinic.

Friendly staff, very insightful and informative. The experience was easy and simple thanks to the…read morestaff. I truly appreciated the support.

Excellent service and friendly staff!I felt very comfortable here and will be back for any future…read moreappointments

Despite the bad reviews, my experience was totally different as I walked into the office, I checked…read moremyself in at the kiosk. All the instructions were easy to follow and to check myself in. I waited approximately five minutes before my name was called. I went in and the phlebotomist was friendly and explained everything she was doing. After the blood draw, I paid my bill and left overall, I was in and out and under 15 minutes.

My experience was very positive. I was a walk-in, so I expected to wait, but they took me in right…read moreaway. My phlebotomist was very professional, and very friendly. I warned him that I was a hard stick, but he was able to find a vein on the first try. This site was a little hard to find. It's located in a rather large office building with no signage, and the inside was a little like a maze, so make sure you remember the room number.