Worst place ever Dr. Vargas was rude and disrespectful made me feel uncomfortable and over two…read morehours late from my appointment

I took a friend here when she hurt her knee. They did an MRI at this place. The staff was very…read morefriendly. And though my friend was super-scared to have anything done on her knee, they were great at comforting her and answering all her questions.

I've been to St Francis on many occasions and only had one bad experience. I've been there for PT…read morefor two shoulders, a knee and my back. PT at St Francis is Awesome!!! I've been there 3 times for the ER. Twice my experience with the Dr's has been efficient and diagnosed well. Sadly, there was one time in the ER where I was diagnosed by a NA and it was wrong and I was prescribed a medication in the Mycin genre. I am allergic to any drug in the Mycin family; which I had written down, is in my folder and I told them verbally. The drug prescribed to me could have killed me and if it wasn't for my Pharmacist at Walgreens on Broadway, Ann who is the freaking BEST!, she saved my life. I would still recommend the hospital beyond this one bad experience.

This is **not** an immediate care facility, despite their branding and door signage. I was just…read moreturned away without any sense of compassion or care or even an offer to call an ambulance, after expressing the immense level of unbearable pain I'm experiencing. Absolutely no willingness to address emergency pain so I could make it to the ER. She just pointed to a little poster that apparently clarifies this isn't urgent care -- like I should've known that poster was inside before hand.

I had a billing dispute and it was impossible to reach a live person. The phone numbers on the…read morebilling invoice and on their website are only to an automated payment system and you cannot reach a live person in their billing department. This is impossibly frustrating, in fact, infuriating. It's not professional whatsoever. I do not recommend them and I will not be a repeat customer.

Waited an hour to be seen after making an appt. No apology. Just overall not the greatest…read moreexperience. I'll be going somewhere else.

I did a walk-in test at a Long Beach, CA location which sends samples to this lab, and the rapid…read moretest was easy. They do both rapid and PCR, except I haven't gotten my PCR results yet and it's been over a week. No one answers the phone (it rings forever) and no email responses either. Get tested elsewhere.

I thought I had put this review online weeks ago but better late than never…read more My husband had a PCR Covid test at one of the popup locations about 3 weeks ago. He thought he had signed up for a test at Rush Hospital but didn't and didn't want to wait. The person greeting patients (obviously a salesman) had his mask pulled down. His response when I asked about this was "I just had Covid so I'm good." Only one of the testing staff was wearing something vaguely like a lab coat. We did not get any receipt or documentation of the test. His result did not come fast but he did get them. Negative. Just to make sure he also had a test at Rush later.

Excellent service and friendly staff!I felt very comfortable here and will be back for any future…read moreappointments

I visited this place for a specific reason and was told misinformation about the after math. When I…read morecalled back to have a follow up done because of complications the lady was rude. I was told that I would have to pay to be seen again. Unacceptable because the lady that I last saw didn't even know what she was talking about and the lady on the phone confirmed this. I'm upset and I typically don't write bad reviews!

My experience was very positive. I was a walk-in, so I expected to wait, but they took me in right…read moreaway. My phlebotomist was very professional, and very friendly. I warned him that I was a hard stick, but he was able to find a vein on the first try. This site was a little hard to find. It's located in a rather large office building with no signage, and the inside was a little like a maze, so make sure you remember the room number.

The waiting room is disgusting. it's very small and crowded. (It's a good place to get Covid!)…read moreThere is no human to talk to - just a kiosk. there is no info about where the restroom is located. in spite of having an appt., you wait and wait and wait! Horrible experience!