A nice bright airy place with very friendly staff and the latest machines too. Very accommodating…read moreand centralized location and efficient techs. Highly recommended.

We called and set up an appointment which was at 6:30 am and gave doctor order, gave Medicare and…read moresecondary insurance information. We arrived at 6:15 am for the 6:30 am appointment and was told they got approval for Medicare but they did not request approval for secondary insurance and that we would be responsible for anything Medicare did not cover. I said all our information was given over the phone and the lady had put me on hold while she checked insurance and said everything was completed. Bad part is my husband needed to be drugged prior to service, so we drugged him for no reason. and now we have to start all over with registation and request new script for Ativan. Drove 50 miles to be rejected at the door. I just called to speak with scheduling manager and got the run around. They said no manager is available to take my call. No problem - We are not coming back.

As soon as you walk into the building horrible customer service. You can't ask anything because…read moreeverything bothers them and they give you attitude. Very up-happy employees they will yell at each other. Very unprofessional

The personal at the front is very rude !!! Terrible customer service, we are very disappointed. Is…read morenot the first time, we was there multiples times and always the same service.

very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

I recently visited the Advocate Imaging Center in Des Plaines for some imaging work ordered for me…read more I loved that they had a stand alone building separate from the Outpatient Center with designated parking. The inside is modern, clean, and cheerful. Every staff member I encountered was extremely kind. I was provided updates via the Live Well App and through texting leading up to my appointment with reminders, they had private changing rooms with lockers to lock personal belongings in, and had simple elements like light art on the ceiling to look at when having work done. I have very difficult veins and my nurse did an amazing job getting me prepped with minimal pain and bruising after. Very thankful I chose to come to this site for testing and will make it a point to schedule future tests needed here as I enjoyed my level of care.

The imaging employees and the service they provide is fine. However, they can't figure out how to…read moreproperly code an invoice to an insurance company so it gets paid. After almost three months of round and round phone calls trying to get them to correct the invoice I just gave up, it's pointless. I would Never use this place or any Advocate center again if I have a choice.

Exceptional care and life changing results at the Northbrook ENT and Audiology team…read more My godmother, "Flo", turned 95 this year. At her birthday party she smiled from ear to ear because she could hear us sing Happy Birthday to her, something she had not been able to enjoy. That moment was made possible by the ENT and audiology team at Endeavor Health NorthShore's Northbrook location at 501 Skokie Boulevard. A little over a year ago, Flo lost all hearing in her only good ear. She could hear sound but could not make out words. She became withdrawn and depressed and lost more than 30 pounds. She stopped going to her church women's club and barely engaged with friends and family. Her world went silent. We began with Dr. Janet Han at the Swedish Hospital location in Chicago. She tried a hearing aid plan with several fittings and a loaner. When that did not help, we met in Northbrook with Dr. David D. Walker and his team, Dr. Samantha Schneider and Dr. Margaret Molloy, to talk about a cochlear implant. With guidance from Flo's geriatrician, Dr. Erica Hutz, I chose to move forward knowing there was only a fifty fifty chance it would help, because any improvement could change her quality of life. From the first appointment, this team was kind, patient, and clear. They explained every step in plain language, returned calls quickly, and coordinated scheduling so travel and visits were manageable. They spoke to Flo in a way she could follow and made her feel included in her own care. They treated me as a partner in every decision. Over the next year I attended every follow up and adjustment. There were hard days when we wondered if we made the right choice, but the team's encouragement and skill kept us going. The changes have been remarkable. Flo gained back 30 pounds, returned to her women's club, attends the senior monthly meetings at the police station, watches television again, and starts conversations with friends and caregivers. She laughs, connects, and participates in life again. If you are considering a cochlear implant or need ENT care, I highly recommend this team. Thank you to Dr. Janet Han, Au.D., Dr. Samantha Schneider, Au.D., Dr. Margaret Molloy, Au.D., Dr. David D. Walker, MD, and Dr. Erica Hutz, MD. You gave Flo back her independence, her joy, and her will to live. We are grateful beyond words.

I had never been to urgent care before. I was in a tremendous amount of pain on a Friday night, so…read moreseeing my regular doctor wasn't an option. A friend suggested trying urgent care. I first went to the closest location, but they couldn't get me in for a couple of hours. I didn't even realize urgent care offered appointments. The receptionist there kindly told me about another nearby location where I could make it in time for an available appointment in about 15 minutes. I'm so grateful she mentioned that option because the pain I was in was unbearable. I was also very anxious and nervous since I didn't know how serious the issue might be and I wasn't very comfortable seeing a doctor I didn't know. From the moment I arrived, the staff was kind and calming. Dr. Paulson immediately recognized how anxious I was and put me at ease right away. She was incredibly understanding and compassionate, and during the procedure she talked with me to keep my mind occupied. Before I knew it, the situation was taken care of. This experience completely changed how I feel about urgent care. I won't hesitate to go again if the situation ever arises. Even though the building is currently under construction, the location was convenient, parking was easy, and the care I received was excellent. I'm very grateful to have this facility nearby and for the wonderful staff who helped me.

I've had an MRI and a CT Scan here over the last few months, and both can be very unpleasant…read moreexperiences for someone who suffers extreme anxiety like I do, but Envision made these experiences as positive as possible. From the extreme helpfulness and friendliness of 99% of the staff, to the soothing technicians who helped ease my anxiety during both experiences, I couldn't recommend them more highly. Extra kudos to Vicky, who was one of the friendliest people I've dealt with all year and made check-in a breeze, and Maria, who not only got my contrast IV in without bruising (now THAT is a special touch!) but also very gently corrected me without making me feel stupid when I tried to go in the CT machine backwards Needing imaging tests can be really scary... both the tests themselves and whatever health concerns require you to need the tests.....and the people at Envision are super kind and compassionate and help make the burden lighter. I recommend them to anyone and everyone.

I am incredibly disappointed with the lack of professionalism and empathy at Envision Imaging in…read moreSchaumburg. They have canceled my appointment twice, both times calling me on the very same day of the appointment. To make matters worse, they couldn't even give me a clear reason as to why they had to cancel. It turns out the technician was simply not available both times. When I tried to reschedule, the staff was completely unapologetic and showed zero empathy for my time. They flatly told me I would have to wait another week because the technician went on vacation. It is incredibly irresponsible to run a medical imaging center relying on just one technician who leaves patients stranded with same-day cancellations. If your time or medical care is important to you, I highly recommend going somewhere else.

No one showed up for my MRI and didn't think to call me to cancel. Total waste of my time and had…read moreto take off work for this.

The place resembles a third world country. Worn out, just like the staff. Very low IQ mentality and…read morehorrible customer service. Avoid at all costs if you value your health.

The ladies here are super nice…read more Justine who does the actual test. Is very comforting. As she is prepping you she keeps your mind busy by talking of light subjects. She explains the procedure very well. She lets you know that there are intervals where you can talk to her and move around. I had to scratch my nose, so she guided my hand to my nose. The actual bedding seemed like foam, comfy. She put a wedge under my legs to help the lower back. My MRI was for my neck and the device wasn't intimidating. What I laid my neck on was sorta like a U shaped pillow. Then like a grill, sorta like a football player wears was open, is put on your face, not confining at all. Added plus I got to listen to Yanni's music. I texted my doctor, if I ever need a MRI again, I definitely want to go there. Update: As comforting as they were the MRI my orthopedic doctor said the CD wasn't done well. This really upsets me, because he said if therapy doesn't help I'll need to go to a different place to get another MRI. it upsets me because I'm claustrophobic I needed to be sedated for the Bloomingdale MRI and now I have to go through this again.

I don't know why people don't review the MUCH HIGHER COSTS things like hospitals, lawyers, etc on…read moreyelp! It could be VERY helpful to people vs what restaurant is nice to eat at lol. The person that MRIed me was great. Very good at what they do, caring, and engages in conversation. Let's face it it can be awkward taking a test and meeting some random people, but the people at ANY job who at least attempt to talk to you are above and beyond the average worker just going through the motions. At least the person I had was that way, which was great. As in the end we all do our little ways to help, but they really do add up and help others so because of great service 5 stars.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

I had three imaging procedures done at Edgebrook Radiology. Ultrasound, CT scan and MRI. Each time…read morethe experience and quality of service was outstanding. the staff at the front and the ultrasound technician Anna and CT technician Justyna were extremely nice, friendly and knowledgeable. I have strong "needle" anxiety but felt relaxed and did not feel any discomfort during procedure. Highly recommend this place for its affordability and mainly highly professional staff.