Genuinely cares about his patients, however, it is hard to see that. The wait time between…read moreappointments is too long (over a month) and he is kinda a jerk when you disagree with his medications. He is a decent doctor, but I have been with better. ***impossible to speak with him outside of an appointment***

Although this is a 4 star rating, I would prefer to give it 4 1/2 stars as my experience was just…read morewhat the doctor ordered, pardon the (sorta) pun. I had severe pain in my left hand last month that had not improved for two weeks so on August 22nd out of sizable reluctance (but in much agony) I went to the Edgewater facility where I had been on three past occasions. The receptionist advised there was a two hour wait due to all the people there (it was true) and I might want to visit office on Lincoln where there were just two patients and I could get in much sooner. I thanked her and went. Indeed there were two patients when I arrived at PIC Lincoln half hour or so later but I was told there was an hour wait. I had no choice so I did wait for an hour before going one of the exam rooms (they were all occupied at the time so the receptionist at this location wasn't lying). They did my vitals when I got in, then a short time later a short elderly black lady came in. Initially I was mildly concerned but though monotone, Dr. Claudia was quite caring and knowledgeable. I explained my history of gout (though this time I didn't think my pain was gout related) which she well understood. She didn't think I had anything severe when testing my hand motions but wanted to run X-rays to be sure. Their mobile X-ray technician was out of the area at the time but got there fairly quickly. Tests came back negative. So she gave me a prescription for Prednisone (which I was well familiar with) and told me if I'm still having problems to come back within 10 days and they would check me out again but now at no charge (recent policy update). How nice (since I pay out of pocket)! And I truly needed it. Prednisone has historically been a godsend for me so I thought it would do the trick. Well, it did, that is to past troubled areas like my back and legs. When my 7 days of meds were up the following Monday, the hand pain returned and hit hard. Wednesday I'm back at PIC but this time was seen in a 1/2 hour. After my vitals were taken, a Dr. Vicky came in to see me. Didn't have on a doctor jacket, just regular attire, no big deal, just the observation. So I told her how I relapsed and was in rough shape. She had me do some different hand movements from the previous visit but promptly stopped when she saw I was hurting. She tried finding a brace that would fit my hand but the two she had did not work. When I asked about a steroid injection (which historically has worked well for me), she said they don't do them but would give me a referral. She also prescribed like 50 capsules of Indocin which is great on pain but you must be careful if you have heart issues (which I did in the past). I expected maybe 20-25 capsules for a week to 10 days but 50, that was awesome. Moreover, Dr. Vicky exhibited much genuine compassion throughout my visit, extremely noticeable. I could not have asked for better. And true to their word, my follow up visit was indeed no charge. Come the next day (3 weeks ago Thursday, the 31st), sure enough, I get a call from Illinois Bone/Joint Institute (the referral). I wanted to give the Indocin a few days before I would make an appt. to see them. The Indocin was working but taking longer than expected, perhaps in part due to cutting my 3 a day dosage to one or two a day. I didn't follow up with the referral as my hand was gradually improving, now to the point I take one Indocin like once every two days. My left hand (which never was a problem previously) is like 90% back to normal so I'm quite pleased with PIC. And since I write with my left hand and need it to type (and since I type a lot), my Internet use was limited but the keyboard now feels fairly comfortable. I owe a lot to Dr. Claudia & Dr. Vicky. I noticed quite a few negative reviews from years ago, including one less than two years back but I don't understand. Maybe the front desk person could have been slightly friendlier but I have no complaints. Maybe they had some bad apples in the past. But I received excellent care here and text follow up. It may cost me more to see an urgent care facility than the doc in my medical plan but I save much time and my spirits feel better here than at my doctor's office. I recommend this facility (better than Edgewater, the main reason due to nightmare traffic in the community). They may be short staffed (which is becoming more common due to various changes at many medical facilities these days) but if you come here and need patching up, be patient as the signs at this facility request. You will get seen and get proper treatment. Kudos to those working here.

I made an appointment because I've previously been here and had to wait because I didn't have one…read moreat the time and learned my lesson. Coming in today, someone came in after me without an appointment but was immediate brought back and taken care of. Now it is 30 minutes from my appointment time and I'm waiting to see a doctor still. Places like this should stick to their policies so people who do it the right way don't get burned. I'm giving it a bump up in stats because I just met with a doctor finally and she was wonderful. The doctors are always great here, at least.

Dr Golbin has the right combination of experience, international academic excellence and…read morerecognition, and a heart of gold. One of the people I have referred to him calls him "Dr Golden". The reason is, he orders the tests it takes to make useful diagnoses, takes the time to understand the situation, helps you to find smooth and shortened path back on track, and all with a flexible interactive style. If you do better with compassion, or coaching or "no nonsense" or letting you figure it out for yourself, he knows when to apply that approach. I have had the experience of being confident that no matter what is going on with me when first I see him, Dr Golbin will stick with me until there's a new perspective or a new direction I can take. Then it's "adios Coach" I'll call you if I need you. Because of that kind of personal experience, I have not hesitated to return every once and awhile over many years, as my life changes, as my challenges change, as my needs for coaching change to get recharged. It works a lot better than waiting until things are catastrophic. I encourage you to learn to manage yourself and start with a great coach.

Looking for a psychiatrist who: *Is an expert's expert in…read moremultiple areas ? *One of them treating sleep disorders? ^Actually talks to his patients? (especially about the Rx he's prescribing?) *Cautious and careful with prescribing Rx? *Ethical, professional, and compassionate? LOOK NO FURTHER Dr. Golbin saved my life.

It was a great experience, I felt very welcome with Rosy, Laly and Dr. Ayala, they are very…read moreprofessional and nice! I highly recommend Metro Urgent Care!

Dr. Ayala does not care about patients. I was visited only by the PA (but billed for the doctor),…read morewas given an incorrect diagnosis, labs that never came back, and nobody ever returned my calls to figure out what was going on. What they did do was send a bill. I have tried for months to get in touch with the doctor to ask why they would bill for a visit that resulted in zero care. He has never called me back. Never called to ask what happened, or what they could do better.

I have been to this facility a couple of times before and was happy with the service with the…read moreexception of one thing... which I'll get to later* I knew I had a UTI and was in their parking lot before they opened. Due to Covid, there were instructions posted on the front window to call. Once I phoned, I was guided through what to expect by the individual who answered and told to wait in my car. The communication was great as it was very detailed and I knew what to expect. When Dr. Vitulski came to my car, she gave me a new clean mask and asked that I replace the cloth mask I wearing. Dr. Vitulski stood outside my car at a distance and took all my information. The only time I needed to enter the building was to give a urine sample. *Here is where I had my issue with a previous visit: I had a UTI at the beginning of the year and my sample was sent to a group that was not covered under my insurance. My insurance is an all-or-nothing so I did check on-line prior to the visit that the facility was covered but never thought to check on the lab. I had to pay the full amount for the testing. For this visit, before I left the building, I asked the individual behind the desk that they please check my insurance and send to a group that is covered under my insurance. They did... all was covered. When I exited the building, I waited in my car for a call with a follow-up and the initial results. Within a short period of time, the call came and we discussed what medications I needed and how much. I was also given details of what to do if there were any further issues. This was all done seamlessly, safely and with great detail. I felt that I was already armed with all the information that I needed and I was very impressed with the follow-up text... and even more impressed with the follow-up phone calls to see how I was doing.

I had nasal, throat, and pulmonary congestion caused by a viral infection. I thought about the…read morefrequent chem trails that criss-cross in all different directions up in the sky on a clear day and wondered what effect the noxious chemicals that we're being sprayed with have on our health. I'd been having symptoms of the infection for 7-10 days when I decided to schedule an appointment at the Sauganash Immediate Care facility on April 10, 2026. I was running late and I wished that I could've simply called the site directly to let them know and change my appointment to a later time, but unfortunately there's just a general number for all the sites that is answered by that obnoxious fake AI voice - it's virtually impossible to talk to a real person. When I arrived at the center there was a nice guy at the desk who greeted me. There was a phone on the desk, so I knew that I could've easily just called and talked with him on that phone to let him know that I needed to reschedule for a later slot that afternoon. The most convenient way to communicate for many patients is via a simple phone call, not an app or a website. He informed me that the medical staff was out to lunch and would be back in 45 minutes. I just decided to sit and wait. Forty-five minutes later I was seen by a nurse practitioner, Joanne Da Silva. She listened to my lungs and determined that they were not severely congested and that I did not have pneumonia. She also ordered a COVID test that was negative. She advised me that if my symptoms worsened, I should come back and they would do a chest x-ray and prescribe an antibiotic. At that point I should've said that if my symptoms had not decreased or became more severe, why don't you give me the prescription for the antibiotic now and I can just have it filled in two weeks if I need it - rather than come back a second time and pay again for a follow-up appointment for the same illness. I didn't do that, however, but will do that in future visits to IC centers. Or there should be an easy way to contact the facility and request that the prescription be sent directly to my pharmacy without having to make a second visit. The issues I had were not with Joanne, but with the powers-that-be in her organization that I'm sure are probably in compliance with federal laws. I had problems with the treatment options (all OTC medications) that were offered to me: either regular Mucinex or Coricidin, a nasal spray ("Ocean" brand or Neil Med Sinus Rinse that I'd never heard of and are not available at local pharmacies were specifically recommended on the After Visit Summary instructions). I went to a local pharmacy and checked out the active as well as the inactive ingredients of the medications. Both of these name-brand medications are expensive and not covered by my AETNA PPO insurance. I also compared the ingredients to their generic counterparts. The active ingredients for the Mucinex knock-off were the same as the name-brand and the inactive ingredients were very similar: cornstarch, several dyes to make the pills look appealing, magnesium stearate, maltodextrin (Dr Eric Berg, a renowned natural food and supplements expert, states in one of his videos that maltodextrin is a totally vile substance that is harmful to one's health and has no benefits whatsoever), microcrystalline cellulose, polyethylene glycol, polysorbate 80, polyvinyl alcohol alcohol, povidone, silicon dioxide, sodium starch glyconate, stearic acid, talc, and titanium oxide. If anyone out there can explain to me why these ingredients are necessary and promote healing I would be totally shocked! I purchased this item, but just couldn't make myself take any and will be returning them to the pharmacy this week. In the meantime, a friend of mine who is knowledgeable about natural remedies gave me a bottle of capsules called Z-Stack by Zelenko Labs that has vitamin C , vitamin D3, zinc, and quercetin. I hope (knock on wood) that I will be totally well very soon now. Next time I go to an IC center (which hopefully will be a long time from now -maybe never) that I'll have a much more positive experience than I had this time.

The good about it, was, I arrived for my appointment before time. The bad is the front desk…read moreemployees. Were very rude to me, my card is active and with the assigned PCP name on the front of my card. It shouldn't have been such a problem, I felt embarrassed, and that the lady at the desk was incompetent and expected me to do more, and wanted me to call HUMANA again to confirm what I had already confirmed. I told her to call Humana for the information that she wanted. The Nurse, Doctor was good, after I had gotten pass the front desk. But I did mention it to the Nurse and Doctor that I had a very unpleasant experience. And when my appointment was over with, I asked my doctor if I can be seen by her at another location, because I didn't want to come back there again. And she said " that I don't have to come back there for my next appointment. Otherwise the facility there is clean, nice, I just wouldn't want to go back there again because of the two at the front desk, especially the woman.

I love this place. I am going there since the first day of…read morethe clinic at Oakton St. in Skokie. The doctor as well as staff are very polite, cooperative, explanatory and they know their job. Never had any issue or problem with anyone there. My whole family goes there and they love Dr. Hanna and the staff. Always recommend this place to our friends. Akhter Raza

i have had a pretty bad experience with Skokie Family Medical. They are very disorganized, slow,…read moreand generally not very helpful or attentive. Dr Dima is generally very sweet but when I came to her with bad and persistent shoulder pain, I ask if she'd advise physical therapy, as I assumed that would be the best first step. She told me we should wait and see if medication would help. When it didn't help, I went back. She asked if I had started physical therapy and when I told her I hadn't, she smiled at me and told me (I felt with condescension) that this would ideally be where I would start with treatment. When I told her ~she was the reason I hadn't~ she pivoted. Saying "ah yes that's right" and moving on. I have been charged for appointments that I had already payed for. I have waited hours and hours for an appointment I was scheduled for. I have been asked to come in to renew prescriptions that I had not run out of refills on. I will not be returning to them.

Dr. Levy is one of the best general practitioners you'll ever meet. Although he's up to date on the…read morelatest developments in medicine, he avoids unnecessary medications and treatments. His goal is to help each patient achieve the highest quality of life possible.

I had been going to this practice for roughly 5 years and I've had many different types of…read moreinsurance. My current plan is absolutely a Cadillac-type of plan and it's a PPO. This all changed today and I want to warn others, not because I think there's a problem with the medical review, but office operations and policy for the office are in a word concerning. When making an appointment, I received a text from the office asking me to "text a screenshot of my medical card" so they could verify coverage. This was extremely disconcerting in an age of identity theft and personal information security breach. Despite this, I complied with the request and informed the office assistant that I would review my concerns with the doctor because this was highly irregular. The office assistant informed me "I truly don't I can do much with just your insurance card. I would need all your medical information." What I was trying to point out wasn't that she would personally do anything with my information, but that the possibility of a patient's information residing on someone's personal smartphone wasn't probably the best policy. I again emphasized that if that information would be lost, the doctor would be liable. Two minutes later, this was followed up by another text, "I will delete the image now that it's in your chart" and that the alternative for sending a screenshot was to drive to the doctor's office prior to my visit as they were trying to save me from an advanced trip. Funny, when I had changed my insurance in the past this was never an issue. I didn't respond to this text and again, complied with the request without further issue. One hour later, I receive a text "after conferring with the office and completing a full cost-benefit analysis - it was decided that perhaps you should find another practice that suits your needs better than Associated Medicine Physicians. We took the liberty of canceling your visit. Be well." I wanted to post this here because it's important for both customer and doctors to understand how serious securing personal information is in today's world. Most data breaches happen not because the original intent of the information by the initial parties was to do something detrimental. Rather, data breaches happen often because those handling it either aren't completely clear about the limits and extent to which the technology their using (assumed deletion) can be used against them by bad actors, or, most common, unintentional transfer of information usually done unknowingly. Regardless It's important to call this out because no one wants to turn on the news or read online they were unintentionally a victim of a data breach. Dr. Levy is a good doctor. However, I'd think twice before sending my personal data via text to an office assistant if I were still a patient with the practice.