Nobody at this place seems to like being here. Brought in my husband for what I felt was an…read moreemergency and their response was essentially "what do you want us to do?" Very unprofessional and without any sense of urgency or patient obligation.

Came in for some bloodwork; Northwestern shows on their website estimated wait times at their…read moreimmediate care clinics, and Evanston had the shortest time by a mile. The entrance is at the corner of Church & Sherman, and when you walk in you'll be in the lobby of the immediate care center. Parking is unknown. I am certain there's a garage somewhere but I am not exactly sure where it is, and I was able to find a spot on the street in front of Target (next door). But street parking is limited, and I was there on a Sunday morning, so I may have gotten lucky. Look for the parking lot and make sure to ask if they validate if there's a charge for it. Staff were pleasant. Check-in was quick and I was seen probably within about 20 minutes of arrival. The waiting room is small, but when I was here there were few enough people that social distancing was easily maintained.

***Just to make you aware this immediate care center has relocated to suite 130***…read more I'm am up from Louisville, Kentucky visiting my cousins for family time. I have been up here since Saturday and we have been out here in these cold Chicago streets living life. Sunday my throat felt a little scratchy, by Monday I was worried. All throughout the night, I was awakened to the pain from swallowing that intensified as the night progressed to morning. By this morning I could not swallow without major pain and I could feel the drainage in my ears and sinuses. I was nervous about coming here because of the Yelp reviews but my cousin in law said this is the only immediate care he goes to. My experience was excellent from beginning to end. I arrived and was immediately greeted for check in. Check in was about 10 minutes to answer all the questions and sign the all of the consent forms. The gentleman who checked me in spoke clearly and was extremely nice. I waited about 5 minutes and I was called back by the nurse. The nurse was extremely friendly and efficient also. She asked me symptom questions and took my pulse and blood pressure. She Then left and said the doctor would be with me shortly. I waited less than five minutes for Dr. Shah to arrive. Dr. Shah introduced herself and then asked me questions about my sickness. She took the time to listen to my symptoms and she also took the time to just let me talk about how was I was physically feeling. She then checked my nose, ears and throat and we discussed my pain level. After she diagnosed me, we talked about the medication that she was prescribing me, the possible side effects and what to do to combat the pain until I started to heal. Lastly, she placed my prescription to my pharmacy of choice. She then printed off my "After Visit Summary" sheet and walked me out. Though I would rather have not gotten sick during my visit to my cousins, I am thankful I choose this immediate care company and location. If I am in the Chicago area again and get sick, I will be intentional of driving to this specific location.

I have been calling the urgent care to speak to a manager concern a return to work letter that a…read morenurse practitioner and was not cosigned by medical doctor. I have not been able to get in touch with a manager I have been given the runaround The manager will not answer any of my calls I don't know what type of urgent Care facility this is but they are not professional at all.

It's very easy to book an appointment on the website. Fill out the prescreen questionnaire and…read moreinsurance info. Lots of parking spaces available at this location. Check in at the kiosk. At my designated time, I was called into the room to meet with a nurse practitioner. They quickly diagnosed me, answered ALL of my questions patiently and thoroughly, and sent medication to my pharmacy. I wish getting an appointment with a specialist or my primary care doctor were this effortless. If you have an emergency or serious condition, go to the appropriate medical facility, but for my appointment today, this was exactly what the doctor ordered.

$169 RIP off. On 3/12 I saw Manijeh Ghafouri, after waiting 30 minutes after my timed appointment,…read moreand asked how much to have my blood pressure read. She said it would be FREE because I was on Medicare. She did a lot more than just take my blood pressure. I questioned why she had to take my weight and provide other services I did not request. She said it was standard. Jump ahead 5 months to 8/5/25 and I get a bill. My insurance denied the payment. I called CVS to explain the situation. I initially talked to the dumbest called center person ever. After 10 minutes of being on hold, I was transfered to someone I could at least understand. He was sympathetic, but could not do anything for me. I offered to pay $100 (he said that is their standard charge for a blood pressure reading), but he said there was nothing he could do. I had to pay the whole $169. I paid, but CVS is dead to me.

since the other review is from 7 years ago, i'm here in 2025 confirming that my experience was…read moregreat! it took me 10 mins after my appointment to be seen and it looked like there was at least one care provider on duty. my insurance is blue cross blue shield il and i was charged $25 for a strep test and flu shot. my care provider was Ndembeleki Freitas and she was so so sweet. i have had a very negative experience with a doctor before so i have anxiety before visits, but Dr. Freitas was super nice and funny. when i brought up my medications, she took the time to give me extra care compared to my old doctor, who scrutinized me for taking them. i would go back again knowing their staff takes care of their patients and treats them as people!! i don't have any notes on prescription times or the pharmacy as i didn't need anything, but i wanted to write a review for people who get nervous at the doctor :)

This is a great alternative for someone that does not have insurance. There is a Nurse Practitioner…read moreon site and can handle what most primary care physicians can do. Prices run from $99-$129. I scheduled an appointment online and walked over. I saw the NP and she was very friendly and knowledgeable. They also take insurance and give Flu shots.

Ever since all the hospitals merged and became Endeavor Health, things have gone significantly…read moredownhill. My son and husband are in the NorthShore network and I go to Northwest Community. If it weren't for my doctors whom I love so much, I would have left this practice. The buildings are dirty. A couple of years ago, we went to Evanston hospital and they put us (my young son) in an emergency room with dried blood. I didn't notice until we were done with our appointment and I started looking around. It was on the sink, the bed rail, the curtain. I was going to seriously report them to the health department, but my husband said to let it go. The referral process is a JOKE. You are constantly having to jump through hoops only to be told no. And unfortunately referrals have to go through your medical group before insurance. It's too much to deal with. They don't care about the patients. It's all about money.

Had to go into the emergency room for a slight medical emergency last night. I cannot speak highly…read moreenough about the experience I had at the NorthShore ER. The nurse practitioner I had was one of the most kind and compassionate doctors I've ever come across, and the rest of the staff made my visit swift and comfortable. I always dread ER visits, but this was literally the best experience I could've had, given the situation of course.

Urgent cares were something that I got used to seeing when I moved to the east coast; it was…read moreinteresting to see more and more of these pop up back at home. This particular one is located off of Dempster, across from the new mini Target, where once stood a resale/consignment shop. UltraMed addresses the following needs (and, more) for their patients: cold/flu, sore throats, fever, cough, pneumonia, respiratory infections, rash, eczema, yeast infections, various testing, and even offer school/sports/camp physicals. The front desk was friendly, and the P.A. that I saw was fine. I just found it odd that there weren't really any other patients there at the time, and there was just an incredibly long wait time in every aspect - a long wait time to be called back, a long wait time sitting alone in the room until someone came in, a long wait time to receive a confirmation of what I had, and a long wait to follow-up and to get checked out. It became awkward, because what felt like 30 minutes or so after receiving a prescription and thinking that my session was done, I wasn't sure if I could just have walked out. There weren't any check-ins at all during at any point in these scenarios, and I really thought that I was forgotten! I don't mind seeing P.A.s or nurse practitioners, but only if they are competent in doing their job. However, the particular P.A. that I saw seemed to look up/research on his phone, had to get constant confirmation from one of the doctors that were on the premise, and played a waiting game to receive the 'okay' to proceed in how to handle the case. If I knew that was how I was going to get my diagnosis, I would have just self-diagnosed using the internet! I just felt that there was no respect for my time. Why couldn't the doctor just come in and say what was needed to be said, or the case be transferred to someone who actually knew what to do? The amount of time I spent here, it would have been better just to have gone to the ER and waited an extra couple of hours. There was also a billing issue; make sure you always have a receipt when you pay with your insurance to confirm payment, as you may get notices of an inaccurate balance! I'm glad I finally got the results and the medicine that I needed, but I can't recommend this place to others, especially since there is no sense of 'urgency.' My patience and my anxiety just can't handle it. There's plenty of parking in the small strip plaza lot. +extremely long waits times in all aspects +located across from the mini Target +free parking in strip plaza lot

By far the best health care in the area! My husband and I have used this Urgent Care clinic twice…read morefor post surgery care. Many places turned us away because they had not done the surgery. The friendly staff at UltraMed took us with no issue. The office staff is beyond friendly and accommodating; very helpful. Dr. Alex in particular provides exceptional care with the best bedside I've ever experienced. We came in to refill some post-surgery medications. Dr. Alex examined the incisions and noticed a couple spots he thought he could help heal faster. He was very thorough and informative. He took the time needed to help keep surgical wounds healing well and even let me watch closely as he worked. He made easy friendly conversation between being very clear about what he was doing and why. If I could make this Urgent Care clinic my GP I would. By far the best medical care I've experienced.

I had an extremely disappointing experience with Dr. Elizabeth Anderson Parks and her office…read more I had a 2:00 PM appointment for my annual physical, which I scheduled months in advance and took time off work to attend. I arrived at 1:56 PM--four minutes early--and was told by the receptionist that I was "late" and that the doctor might not see me. She contacted Dr. Anderson Parks, who declined to see me. I respectfully asked if they could check again, explaining that I had taken time off work and had arrived before my scheduled appointment time. A staff member (possibly a nurse or scheduler) came out, and followed up with the doctor, and I was told she would not see me. I was then informed that I was expected to arrive at 1:45 PM for a 2:00 PM appointment. However, this requirement was not clearly communicated to me. I showed proof on my phone of both my scheduled appointment time and my arrival, but the staff still refused to accommodate me. To make matters worse, when I asked to speak with a manager, I was given a contact name and number that turned out to be incorrect. When I called, I was told that no one by that name worked there. I have since filed a complaint with Endeavor Health, and they acknowledged that this situation was handled poorly. I regularly see many doctors and have had positive experiences elsewhere, which made this encounter even more awful. Unfortunately, this was one of the most frustrating and unprofessional medical office experiences I've had. I would not recommend this provider.

Dr. is truly amazing. She takes her time with you, really listens, and makes sure all of your…read morequestions and concerns are addressed. She is proactive, direct, and genuinely cares about your overall health and well-being. I always feel heard, supported, and confident in the care I receive. I highly recommend her!

I came here on June 5th. To do my Medical Exam DOT card for Commercial vehicle. This is my 2nd time…read morehere doing this. 1st time when I was here 2 years ago things went well. 2nd time it was horrible experience and never again. I saw DR. M I've passed all my tests that day, vision, physical, everything passed, they handed me my DOT Medical Card, I went same day to DMV to update it. Did that, and they send it to Springfield also. A month later I've received a letter from Secretary of State that I need to fix my medical card because I wear glasses, or need glasses. Which is not true, because I've passed everything. So on office End they sent wrong information and now I'm dealing with this issue so DMV don't suspend my license any day.

Go somewhere else. Got a blood test here in May 2025. Was paying out of pocket and was told it…read morewould cost $250, which I paid. Two months later, I get a bill from Quest Diagnostic for an additional $609. So this routine test cost me $859. Called customer support at both companies. No one can explain why I got billed this insane amount and there seems to be nothing I can do about it.

I have been seeing Dr Sheynin for about 14 years, he has always been a great listener and he is…read morethorough, engaging, and not always about pills.

I booked an appointment to see Vadim M. Edelstein, MD and made it clear that texting me was…read moreinappropriate and that I didn't want my information accessible on line. I received a text the day before from the office. I called to remind them that when I booked the appointment I had made it known that I didn't want to be texted so they texted me again. I showed up for my appointment and wanted to make sure that it would not happen again and the woman behind the desk was rude to me and only cared about getting my insurance card and driver's license. I did not want to proceed without first straightening out the texting issue and other privacy concerns. I had brought a list of 5 concerns about privacy to go over with the doctor first and this pissed her off even more. Then she wanted my insurance card and driver's license. I had a really bad feeling at this point and let her know I was not comfortable with the way things were going and I was leaving and not coming back and left. As I was driving home Dr. Edelstein called me to tell me off and to tell me to find another doctor. He was not smart enough to understand that when I said I was leaving and not coming back that I had already permanently ended things with his office. A little advice for the Doctor and his office - treat the person who is paying you with respect and put up with things like a no texting rule or plan to go out of business.

I didn't initially intend to write this review, but I had a conversation with a nurse at the Rogers…read morePark branch earlier today that stuck with me. The Rogers Park branch is so much nicer than the Evanston branch. When I used to go to Evanston, there were a few girls that avoided eye contact and basically just talked to each other about their dating life. They looked almost annoyed to see patients there. My doctor used to come to this location once a week after my prior doctor moved to a suburban branch. I loved both doctors so I dealt with the nursing staff. I'm realizing that even though the Rogers Park location isn't in the greatest neighborhood and the Evanston one is safer to get to, I prefer the Rogers Park branch. Everybody in there is just really nice. You get a weird vibe from the Evanston one. I stopped going here once my doctor exclusively moved to Rogers Park, and it hit me that I'm happier here. I do hope Evanston gets it together. The vibe in there reminds me of Cermak Fresh Market. Black people who have been there know EXACTLY what I'm talking about.

Great service Nice attitude from desk service…read moreNurses a d doctors I been here since last year I always feel comfortable