I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!

Quick appointments, friendly knowledgeable people. Easy to get to , great parking. Highly…read morerecommend.

Would give a zero if I could. Arrived at 0625 for a 0630 appointment. Lights off in lobby. Doors…read morelocked. Not a big deal since I'm early. An employee parks right next to me at 0627 and goes inside. Lights come on. I give her a minute and try the doors at like 0635. Doors locked. I stand out for a bit (20 degree weather) but no one comes to the door. I tried calling both phone numbers listed for the facility but they say the clinic is closed until 0700. I tried the doors a 3rd time at 0642 and finally doors open. The woman at the front (who had parked next to me) was immediately hostile. She says 'the doors are hard to open and just look locked' and 'no one called'. (I tested the doors on the way out, and not only were they easy to open, but automated, so she lied about them being unlocked.) She acknowledges that she saw me standing outside but didn't come to the door. Absolutely rude the rest of check in. If I didn't very much need the MRI I would have left. I felt vulnerable and anxious the rest of the visit, even though the tech was great.

I have been going to Any Lab Test Now in Villa Park for a couple of years, because of their…read moreincredible prices.  Just went there again the other day to have blood work done, and as usual, their prices can't be beat.  Also as usual, their customer service is top-notch.  They treat you like family, and go out of their way to make sure your needs are met.  Thank you, Syed and staff!  Also 5 stars to their service reps who schedule appointments over the phone.  They are great also!

I dropped off a sample for testing on Saturday, on Wednesday they tell me they can't process it…read more Poor customer service!

There is a nearby doctor who specializes in a treatment that is of great help to kids with…read morePANS/PANDAS (the doc is great). He uses OBSC to administer these treatments. Despite being told otherwise by the insurance company and the doctor's office, OBSC insists that the parents are on the hook for money they are not. They flat out do not care, because they know that parents will travel across the country for this treatment, and if they have to get more than one treatment, OBSC can hold off the scheduling of future treatments over the parents' heads until the Center has properly shaken down the parents. Even after being told by the insurance company in no uncertain terms that OBSC is wrong for doing so. It's shameful. Or, as they told us this week, "it's a business."

Totally Impressed! Nice, friendly and courteous staff. Really impressed with the ease of getting…read morean MRI appointment the same day I called and the fast turn around with getting the imaging results read and faxed to my provider in less than 24 hours. Outstanding!

I have been going to this Hearing center for two years. The team is pretty good. They try to…read moreaccommodate your schedule. I have found them very helpful. The reason for only 4 stars is the location. You must park in a garage about a half block away and walk to the building. If you are handicapped or have difficulty walking, this is not the place for you. I love the office manager Paige, she is top rate. In the past two years, I have seen two different audiologists, and the technicians keep changing. Of the three technicians I've seen, two were excellent.

This is the place to go if you have any hearing issues. The audiologist is knowledgeable, patient,…read moreand very insightful. The office manager is kind and super organized. I highly recommend.

Some of the nicest people and they don't get enough credit. My experience at Quest Diagnostics has…read morealways been really good.

Good afternoon, I had 2 appointments here. The first…read moreappointment was done with a lot of attitude there was no show in values from the phlebotomists. The labs where never uploaded on time and when I asked for my results they said they would give me a number and never did. The second time is now and I have been waiting for 1 hr. My appointment was at 10:10. It's 11:00 And they promise that they will see me soon.

My primary care doctor is great but only available now in mornings; hard to schedule an…read moreappointment. When I had covid last year, I was very sick, and had to see another doctor, Timothy McDonough. Not a great experience, he was rude, yelled at me, no bedside manner whatsoever. Very mean. I will never go back.

I'm a girl that hates to wait. So when my doctor told me that I wasn't going to need an…read moreappointment at this place, I was skeptical. But I walked in, got my test done and walked out all in about 15 minutes! Now that is service! The place is super clean and organized. And the technicians are personable and do the "sticking" with nary a pain. And there was no fumbling to find a vein, which is always appreciated. Since the test I was having was a bit out of the ordinary, I liked that they checked in with the hospital to make sure it was being done properly. I just had a little blood drawn, but I would recommend this place for any diagnostic testing that you might need. Plenty of free parking (they even have valet service if you can't make the trip from the parking lot) and it is conveniently located off of Ogden and 1-294 for those of you in the "burbs". Now if they could only get my doctor to run on time!

I had to get an MRI here earlier in the week. The people here are SUPER-friendly and do whatever…read moreis necessary to keep you comfortable, and are willing to fetch blankets if you're cold and give you headphones and hook it up to the radio while you're being scanned.

Horrible!!! First, the place is so dirty starting from stained carped and chairs that you might…read morethink you somehow walked in to the medical office in a third world country!!!!Secondly, my 2 moth old daughter was schedule for and ultrasound for 12.30pm. We were not taken in till 2.15pm although the baby was crying and had a hard time dealing with the wait. Than we were taken into the office by the nurse and had the baby ready for imaging. The doctor did not show up at all, because he was bussy!!!really???what?you had an emergency imaging!!!!Than,30 minutes later, a nurse showed up and tried to take the images herself but clearly she did not know what she was doing. the nurse was trying to take images for 15 minutes with no succes cause this wasn't her job, she was just covering for the doctor, while the baby was shaking from craying and hypothermia being naked in cold AC room. Finally i stopped the whole maskarade and we left with no imaging done. Two weeks later we had the images done at another center with almost no wait and images taken in less than 5 minutes. Stay away from the westchester imaging!!!!!! This is the wors experience in any doctors office I ever had by far!!!! Even worse is that my 2 months old baby had to go through this hell of a service and mistreatment!!!!! If you reading this and you are a lawyer I would like to hear from you so you can help me give this people what they deserve...a lawsuit!!!!!!

Varicose Vein Procedure…read more I had my big ugly varicose vein treated by Dr. Makris In September using RF. Dr. Makris and the staff was super nice and caring - they checked in on me the next day and gave good insturction for the post procedure care. I was treated on a Monday and I went for a RUN on Thursday and I didn't need to miss any work. The bruising and pain were surprisingly minimal and my leg feels and looks great now.