I've been promised the results of my X-ray yesterday. Supposedly it was to take an hour from the…read moretime they were done. I've wasted well over an hour on the phone only to continually get put off. About 1.5 hours ago they claimed I would get a call back in twenty minutes. Still waiting with no answers. I'm still on hold as I type this up. They DO NOT care about their patients. This is my life we're talking about. Do NOT go there. They couldn't care less about you!!! They are completely inept. Full of excuses, apathy and incompetence.

This was truly the best experience I've ever had at an immediate care or walk-in clinic. I took my…read moredad here for his gout while he was visiting from out of the country without insurance. From the receptionist to the nurse practitioner, everyone was outstanding--kind, efficient, and professional. After the visit, I called to switch the pharmacy for my dad's prescription, and they handled it in just 30 minutes--unbelievably fast service compared to anywhere else! I highly recommend this place!

I have been coming here for physical therapy and all the therapists are amazing! One on one therapy…read morewhere they make you feel heard and cared for. If I ever need therapy again I will 100% be coming back to here.

Excellent follow-up care and convenient labs. The doctors are excellent and the notification for…read moreappointments are very helpful.

This facility and the staff are top notch. I have never waited long, the stick is painless, and…read morethe staff is friendly. They have always been able to find my orders in their system. I have never once been disappointed and I have been there many times.

I don't like to write reviews but felt I had to. Seeing all the negative ones, I want to say my…read moreexperience has always been great. Yesterday had my bloodwork done and it was painless (couldn't even feel the needle going in). Staff is friendly, efficient and superb. Place is clean, and waiting time minimal.

I sliced my fingers open while trimming hedges, Jeff and the team did such a good job getting the…read morestitches in and making the process run as smooth as possible, I was able get back to the scene in time to finish up the job

Questionable qualifications of the provider (RN), not following simple steps to diagnose (simple in…read moreoffice tests - i.e. Strep or Mono) instead sending us to the Hospital ER for CT scan which was unnecessary / waist of time. Ended up getting tested for Strep in the ER, with a $1700 bill from ER, which could have been easily done at Urgent Care facility in the first place and was not even offered. Will be filling a formal complaint, as clearly standards of care are not adhered to at this facility. Terrible experience afterall.

Best blood draw I've ever had and I've had many…read more Edna was completely on top of her game. She efficiently added all my information to ACL's system and verified my information with me. Then she found a nice plump vein in my right arm. Every nurse and phlebotomist finds that vein and it usually rolls away from them when they insert the needle. Edna had me keep my arm straight but told me to rotate my wrist so my palm faced my body. It was like a miracle! She got the vein on the first try and quickly filled the 4 vials needed for testing. I was in and out in 5 (FIVE!) minutes. I didn't even know there was an ACL in the Good Samaritan Hospital outpatient center until today; I found it in the ACL website. I'm so pleased with this location and with Edna.

Great experience. I called 15 minutes before arriving and got an appointment right away, and I…read morewaited less than 2 minutes. Liz was very kind and gentle during the blood draw. Since I was paying out of pocket, she also took the time to help me understand ways to reduce the cost. Thank you very much Liz!

Cynthia was absolutely amazing and really made me feel at ease. I had a great experience! She made…read morethe process go by quick and enjoyed talking to her.

Needed an urgent care for skin rash and was very happy i went to the Urgent care center of…read morewestmont. Care quality was top notch. Provider and staff were friendly. I highly recommend this urgent care center

Excellent level of care. The wait was short and I never felt rushed. I appreciate that they are…read moreavailable 7days a week!

"You're not going into the bathroom with your lab order, are you?!"…read more Umm.. ??? I was going to put it in my purse.. Apparently the secretary thought I was going to wipe my ass with the lab order or something. WTF.

I've had my labs drawn here many times usually early on Saturday morning. No wait, no hassle, out…read morein a few minutes. I recommend their services.

We just got new insurance through Illinois marketplace so I was more than a little concerned about…read morethe limited urgent care options that we have access to. Grateful to say the AFC urgent care in Willowbrook, located in a standalone building in the parking lot of Pete's Market, is clean, organized, professional, easy sign in process through an online QR code, and all together very organized, quick and easy.

The staff was friendly, professional and made me feel very comfortable. Highly recommend!read more

Went in today and unfortunately my boss called me just as I got there so I entered on the phone…read more The Dr submitted my tests and I did not have a paper copy. She wasn't happy with me in general and asked me if I was there for a drug test in a way that suggested to me she thought I was some sort of user. She goes, "so I have to search the database!?!" Anyhow, when I finally got off my stupid and admittedly disruptive I've call, I went in and apologized, complimented her needle work and wished her a nice weekend. She was grumpy. Then it got weird. On my way out, a man was on his way in and looked angry and he was telling me that I "he was there because I was being rude to his girlfriend and that I better apologize." Although I wasn't picture perfect, she musta been having a crazy nuts day to call in the meat head boyfriend. I was pleasant and apologetic to him and walked away. He looked tough. Be aware folks, the blood lady can be crabby and she'll call the bouncer to rough you up if you are out of line.

Blood work. Blood borne. Blood poisoning. Blood drive. Blood sucker…read more Blood sure does command a lot of action. I suppose that's why I have this over whelming desire to run like Forrest Gump away from any lab that is about to draw my blood. Well, not so fast, Forrest, not so fast. This is the exception that proves the rule. Granted, the office building itself is nothing to write home for. And if you happen to enter in the service entrance, versus the main fancy schmancy lobby, you will think that illegal medical whatever is performed here. But after entering Quest you are met with exactly what you need: calm, quiet, professionalism, and extremely large and comfortable lounge chairs -- that which to more comfortably draw thy blood. I will admit that I get a little fidgety when they put that padded bar in front of you. You never feel the "Great America" theme park feeling. And one should never view it as a way to avoid escape. More importantly, it is there for the utterly exciting possibility (or probability) that you will pass out when the needle goes in: and we wouldn't want to have to go through all of that pretense again, would we? Sylvia (the woman who drew my blood) should get an Olympic medal. And on the off chance that I had fallen over in a dead heap (and we're talking dead) there is not a doubt in my mind that coroner's near and far would never have been able to locate the needle stick. For the No Bruised Arms Club -- thank you!!!!! You're fabulous.