The actual shop is undergoing some remodeling so I was told my facial would be done next door. My husband went back to back with our esthetician Samara. She did mine first which took 50-60 minutes then did his facial. We took advantage of their promo on MyHownd for the Light and Bright facial which included Deep cleanse, Enzyme exfoliation, Microdermabrasion, Extractions, mask and moisturizer. Samara also gave me a brief shoulder massage. She was passionate about what she does and knowledgeable about different skin care products. First facial I didn't fall asleep on because I enjoyed our conversation. Will definitely come back for Samara! read more

I came here on a Monday afternoon in late August for microdermabrasion. The full price was $150 which you're supposed to tip on. I tipped a little above 15% on Zelle. Since I paid using ClassPass, it came out to about $52 instead. Parking was super easy - they have a private lot in the back. The procedure had an extraction process before the microdermabrasion. The only down side was their finishing SPF moisturizer had almonds. Since I'm allergic to almonds, I couldn't have it and they didn't have a different kind of moisturizer. She told the owner, since I was the 3rd client she's had that had the same allergy, but has still not received the new moisturizer since their Beverly Hills office was so busy. Other than that, the entire experience was nice. Samara gave me tips on how I can improve my skincare routine and improve my skin complexion. She made me very comfortable and even gave me a gentle head and neck massage. Instead of the moisturizer, she gave put vitamin C serum with hyaluronic acid instead. read more

I'm so happy there's a Privileged location in Pasadena now!! I've been a client at the Beverly Hills location for years and now I have one close to home. The location looks like a little house and is super cozy inside. Queena, who I think is the main esthetician there, is a literal facial angel! She always goes above and beyond with a shoulder massage or lymphatic massage. I love that they have microderm at such an affordable price, especially when you take advantage of their emailed promotions. read more

Privileged Pasadena - Exterior - Skin Care Near Me - Pasadena, California

I had a wonderful first time experience at Privileged Pasadena Spa! First, let me mention the location is so incredibly awesome. I love that it is converted home and the way they decorate make you feel so comfortable upon entering. There is a small parking area behind the spa that is shared with neighbors (a couple homes). I found parking easily but imagine if the place was busy you might have to park residentially. Stephanie was the esthetician that did my facial and she was very polite, and knowledgeable on the services. I really appreciate all the information and she even gave me her number just in case I had any questions, which I did and she answered. It wS nice that she informed me of additional services I could add but was not pushy. Further, she recommended the light therapy for the specific skin issues I was stating I had. My skin felt so good after the facial and I cannot wait for my return visit to see the varying results. read more

Privileged Pasadena - Skin Care Near Me - Pasadena, California

Excellent service! I had Samantha, she was very knowledgeable and professional. I felt relaxed and pampered. The atmosphere was great too. I will definitely be back. read more

Samara has a flexible schedule as I can usually go in the evening hours after work on weekdays. I usually go for a package with dermabrasion, and she is really particular as almost nothing can escape her hands and pore extractor. They recently moved to Arcadia from Pasadena, and the location is extremely convenient. Although other spas are nearby, their pricing is very competitive. read more

Samantha is an amazing lash artist! My lashes always get compliments! Even when I'm super close to my fills. The establishment is always clean and smells amazing! She definitely has a customer for life! read more

Privileged Pasadena - I'm bad at taking pics but I always walk out loving my lashes! - Skin Care Near Me - Pasadena, California

I'm sure I'm not the only one that hates their face being touched! I finally decided to go get a facial (more like volunTOLD by my beautiful girlfriend who's sitting right next to me watching me write this review lol) the place was nice clean and smelled good, all good signs. As we were walked to our room I subtlety and discreetly gazed at the hands that will be slowly (cue dramatic music) approaching my face! Not bad, great actually! I loved it felt at ease was comfortable and relaxed. They did such a great job that im looking forward to the next time im told to come, I mean for my next appointment read more

I am updating my review... I tried them one more time and really enjoyed the facial and even after the first one I saw a difference in my skin I have had a hard time with dry skin and acne but after two facials with that my face looks so much clearer. I have purchased another facial from them because it has definitely made a difference on my skin. read more

I rarely leave bad reviews but this requires attention. I booked an appointment with Asia and she did not show up/I did not get a facial from her. I had to wait OUTSIDE of the place for 25min until someone opened the door. My facial did not start until 30min after. Did not receive any advanced notification. It is usual for appointments to start late beer, last time I waited over 15min. Being on time is important for clients, so get a receptionist or at least get a doorbell. read more

CIELO! Is the best of the best! Such a sweet heart with magic hands! She recommended the best products that won't break the bank and my skin has change significantly since I've gone to her. My pores and I thank her! Go to my girl Cielo you won't regret it ! read more

I bought a deal threw an email I received for the Pasadena location. I called to schedule an app for my friend and I. I spoke with Brian who was absolutely amazing! He was very friendly and helpful, he booked our appointments. Unfortunately for me we were a little tardy. Actually about 20 minutes late. My Aesthetician was Queena (I believe that was her name). She was a very nice young lady! She walked me threw the facial step by step.... maybe because I was late I felt my facial was SUPER RUSHED. I even finished about 20-30 minutes before my friend and we started at the same time. I guess it was my fault for being late. When I was done she had someone waiting on her. I added the red LED light for an additional $30. When I asked how long would I be under the light she said normally 10-15 minutes but since we were short on time I'd just get 10 minutes but before the 10 minutes were up she'd moved on to the next step. For this reason I would not be back. This wasn't the experience that I was looking for. My friend was very happy with Cielo and said he will return. read more

Returned to privileged for Endermologie Cellulite treatment. Booked 6 sessions and excited to see results. I love the quick response and customer service! Love this place! It beautifully decorated and relaxing environment. read more

Privileged Pasadena - Entrance - Skin Care Near Me - Pasadena, California

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I really want to like it. I made an appointment for 2 people for a facial, and when we got there, the aestheticians were still at lunch and hadn't returned. Then we were told they got into a fender bender and needed to cancel us. They offered an "extra" service if we would reschedule . We did. The location in Pasadena is in a former home, and off a very busy street ( Lake Ave). The windows were left open in the treatment room, so that made for a very loud sound of traffic and cars. They also had construction going on for the driveway, so I heard the banging and the conversation of the construction workers. I even mentioned that I could hear the conversations he was having on the phone , cuz he placed them on speaker. Not very considerate of your customer to book loud repairs during a client appointment, nor the noise of outside. It wasn't very relaxing. Then my aesthetician would not do the facial peel offered to me and told me I had to come back another time. My daughter DID get the peel, so I don't understand why she was good for it, and I was not. She had No soothing music in her room and since she was right next to the office, heard all of the phone calls and those conversations that took place. Ps. I did not smell a skunk, but a few candles would have disguised it and you could have closed the windows. Regarding the actual service. It was for microdermabrasian and a facial. I am pretty sure it was less than 60 minutes, and It didn't seem. Like any facial happened, outside of ultraViolet light. Lesson learned- Do not do Groupon any more. You get what you pay for, and lastly read the reviews. read more

I had the most amazing facial with Samara recently. I purchased a Groupon for a signature facial with extractions. I had never been here before or heard anything about it one way or another. So, the building itself is just darling, it's a charming old house, that happens to be about 75 yards from The Hat! Make sure to grab yourself lunch while you're out. Anyway, the house is so super cute. It's immaculate too. It's the sort of place that could be on the historic preservation committee list, and it might be for all I know. So Samara walks me back to the treatment room and it's pretty standard, but the chaise lounge/chair thing is super plush and comfy, more than most! Samara is an absolute sweetheart who gave me one of the best facials I've ever had. The products she used smelled soooo good, and they felt great on my skin. She did a terrific job on the extractions, e.g.: getting all of the goopy gunk out of my pores and also a nice, light massage on my neck and shoulders. Afterward, my skin looked and felt radiant and amazing!!! Initially, I was a bit unhappy about a scheduling problem that came up at the very last minute and canceled on me. It was perfectly understandable, but I was unhappy anyway. I WAS happy about the upgrade provided as a result however. She added on a $50 service of micro exfoliation. It felt ssssooooo good! ***Note about parking - it's not great. There's a few spaces in the back, they're one way in. You'd be better off finding parking on the street. read more

This is going to be my new FAV. I came in for a microdermabrasion facial. Vincent was amazing! He took his time and I didn't feel rushed at all. He explained what he was going to do and gave me some good advice. I will definitely return! I highly recommend! Ask for Vinnie he's the best in town! read more

Privileged Pasadena - Skin Care Near Me - Pasadena, California

I just got a facial at this location and I was very pleased with my treatment. I had a microdermabrasion which left my skin looking very clean and glowing. This place is very very cute. It's decorated with rustic woods, succulents and candles. The facial rooms are all really cute and cozy and I loved the cozy blanket. I was very pleased with my treatment and plan on returning a few times a month for more treatments. I will also be getting eyelash extensions as well as the pumpkin facial! Also, there's plenty of parking around the corner which was very convenient. I highly recommend this place!! read more

Privileged Pasadena - One of the facial rooms at Privilege Pasadena. - Skin Care Near Me - Pasadena, California

The best facial i ever Received ! The lovely girl Queena has magical hands. She is so professional so friendly nd beyond kind. She kindly explains the facial you need and helps you with your everyday skin care routine to make sure your skin is always flawless . ! Hands down best facial place ! I trust my face to Queena , you should too ! read more

They have moved to 12 E Duarte rd , Arcadia . Samara is simply wonderful and has skills . The facial includes extraction ( getting rid of the whiteheads ) combined with specialized regime based on skin type . If you want to get your skin glowing get the dermabrasion treatment. Affordable - She is one of the best aestheticians I've had - Support small business and have beautiful skin. read more

I really enjoyed the microdermabrasion facial. She was very thorough and calming telling me what she was doing and being professional

I absolutely LOVE privileged Pasadena! So grateful to have found this gem. The ambiance is sooo relaxing & peaceful. My Esthetician, Cielo is the best! I swear my skin has never looked so good. Cielo is a game changer. She's so knowledgeable & informative. Not only is every facial so relaxing, but Cielo explains the benefits of everything she does & the results definitely speak for themselves. Cielo always suggests what my skin need the day of my facial. I just had microdermabrasion, led light therapy, chemical peel & a peel off mask. My skin is gloooowing!!! I can't wait for my next facial. Thank you, Privileged Pasadena. I wish I could give this place 10 stars! read more

Today was my first time ever getting a facial. My appointment was with Asia. It was a signature facial with extractions. It was so awesome! I did book my first appointment with Groupon ( check it out !) My skin is so soft and it feels amazing! She gave me recommendations for my next visit (which I booked the same day) I like how she didn't push any other treatments on me besides the ones she recommended ( going with the pumpkin enzyme pill next time) I felt very comfortable here and I can't wait to go back ! read more

I don't know how this place is in business still. I booked an appointment over the phone. Called several days in advance to confirm my appointment and no one answered. No one returned my messages. I went to the appointment and of course the place was closed with no one there. According to Google it wasn't even suppose to open for hours. I got an apology but not really an explanation which means more to me. Looks like another customer had a similar experience with no one being there at their scheduled appointment time. It should be negative stars because I just wasted money driving there, woke up early on a weekend and wasted my time with no services in return. read more

They're not open, don't waste your time. Got my refund on Groupon. Horrible they are still pretending to be open. (edit: they say they're open on here but i had to wait 20+ min past my appointment time. No matter what it's just very unprofessional to not be there for your client and have no one answering phones. And there are other reviews on here/ google saying the same thing that their person didn't even show up. So if they are open it's your risk to take) read more

I have been trying to call them past couple days, no answer. Today for the past 2 hours & still no answer. I'm trying both numbers Pasadena and Beverly Hills, no luck. Is anyone else having this issue? I'm just trying to confirm an appt i have for today. Smh read more

I love how quaint and homey this place is. It has a boutique vibe with high end touches. I can't tell you how excited i am to have a Beverly Hills experience without the horrible drive and madness of a Beverly Hills salon. I felt catered to and well taken care of. I had a professional facial and loved that they offered add on's for a low rate of 25 extra per request. I had the Diamond microdermabrasion added to my service to polish my face and neck. I am Super happy i felt glowy and dewy the whole day. They also had free parking behind the quaint vintage style home. I will be going here from now on. 10 Stars read more

I have been to their place in Beverly Hills and thought I try their new location in Pasadena since I had a gift card purchased at the Beverly Hills location. Samantha honored it with no problem. It was clean, beautiful and very relaxing. All of the rooms are completely remodeled and very pretty. My micro was great :) read more

I would like to start by sharing with you all my first experience at Privileged Spa!! As soon as I walked in, the ambience felt welcoming, and relaxing! Nice music playing in the background and a sense of quiet and relaxation! ...the staff was nice and accommodating! I, was greeted with a smile and offered to drink either glass of water with lemon or a glass of red or white wine! Soon after I was taken back to the treatment room for my facial services. The esthetician was thorough in explaining what she was going to do as far as treatments on my face! what products were going to be applied! I was in HEAVEN!! I was toasty warm relaxed and comfortable the entire time! I felt I was in good hands she definitely knew what she was doing! indeed experienced! The place was clean and beautifully decorated! I loved the decor! the parking was not a problem it was easy and hassle free! Most defiantly I give this place a thumps up! I highly recommend it! So much that I'm Booking another facial treatment appointment! Thank you Privileged Spa! ‍ read more

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Wonderful experience, even for a Groupon user :) will be returning with friends!!! Thank you to the staff for a relaxing time and very deserved spa! read more

I have some mixed feelings as I write this review. First, it was a bit difficult to get in touch with the business to make an appt as the voicemail was usually full and couldn't leave a message but after some digging realized that the best place is on their website. Even after making an appt for Monday, I noticed Yelp said it was closed Monday so I was worried they wouldn't be open after driving all the way. Tried calling again and couldn't reach anyone so decided to take a chance to go. So I purchased a Groupon for a signature facial with extractions AND a back facial. I was told when I got there that it was one or the other but not both. Whichever I chose, then I would need to make another paid appt for the other. I was ok with choosing one but honestly, that is not what the Groupon stated so you're not quite honoring what you offered. The person was really nice and friendly but maybe it was bc I was a "Groupon" customer but I know that my session was definitely less than an hour and she was already telling me she could hear her next client. Again, while she was really nice, the service felt like she just quickly went through the motions to be done. While i did tip her fine, I felt like the tip was more for a friendly conversation than for the experience. read more

This is the most relaxed I have felt in a long time.. the facial was perfection! I will be back often for my Mommy time! A break to focus on me and refresh! Thank you MJ for my first facial, I am addicted! read more

Came to get a facial at Privileged Pasadena and I LOVE IT. My face looks great, feels so clean and smooth. I would definitely be coming back and I recommend them to all. MJ is the best. read more

This place did the best facial I've had. Great products! Asia did a nice firm but gentle massage and abrasion. Will come back.

It was my first time getting a facial here and I was a bit nervous, but Sam made me feel really comfortable! She explained to me what she was going to do based on my skin type, she is SUPER knowledgeable and I could tell she really cares for her clients based on how she treated me, especially with the patience she had with me (I ask a lot of questions lol). The facial was super relaxing and I felt a difference in my skin! I love how my skin felt fresh and glowing after, thanks Sam I can't wait to come back! read more

I purchased a Groupon and found this place to be an unexpected gem. Housed in a cool old Victorian home, it is clean and very reasonably priced. Samara was absolutely amazing - she was very thorough and made great suggestions on a skincare routine. My skin was absolutely glowing when I walked out. read more

I had a wonderful experience getting a facial with Cielo. She was very nice, professional and explained what she was applying and what it's good for. I'm looking forward to my next visit with her!!! read more

Wow!!! My face and I are very happy we went to Privileged Pasadena. Cielo really knows her stuff! I don't easily relax but it was so easy to do so with her. Felt beyond comfortable and super happy with the results. Can't wait to go back. read more

I really like this place, cute and quaint. I bought my microdermabrasion facial on Groupon and I'm so happy I decided to treat myself. Lin super kind and made feel like I was in good hands. read more

I received a birthday gift for a Signature Facial + micro facial with MJ and it was just what my face needed. Having to wear a mask 7 hours a day had increased my breakouts. I loved the microdermabrasion and really felt the difference after. The spa is beautiful inside and the staff is very welcoming! Will definitely be returning in a month! read more

Privileged Pasadena - Skin Care Near Me - Pasadena, California

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I found this place on Groupon $32.50 for 60mins Diamond microdermabrasion with ultrasonic. I believe I had Asia. They called me 15mins before my appointment to tell me they were running 15mins behind, no bigger my friend and I chit chatted. Then I was cheated 15min, my facial was only 45mins and the extraction she did I could have done at home. I definitely won't be coming back and warn you not to come either. Extremely disappointed. read more

Privileged Pasadena - Front area - Skin Care Near Me - Pasadena, California