I contacted Pristine Sweeps to increase the height of my chimney to correct the draw so the smoke would go outside instead of in the house. Aaron Woodward, owner, did a great job and my neighbors even commented on how nice it now looks and they noted how carefully he worked on it. During the process, Aaron found that my old fireplace was illegal under current regulations. Not a happy find for my pocketbook, but he walked me through it all, got me a $500 credit for the old one and took care of the disposal the same day. I'm left with a nicer fireplace that now works properly. I will use Pristine Sweeps if I have any future fireplace needs, and I highly recommend Aaron if you have similar needs. He's so kind and easy to work with and answered all my questions without making me feel dumb. Thanks Aaron! read more

I recently obtained three quotes to get my chimney redone. After exchanging conversation with three companies, Pristine Sweeps definitely stood out. The competitors missed details, and couldn't answer details about code standards. One of the competing bid indicated I had damage in my chimney that needed immediate attention -- Pristine Sweeps clarified with honesty, and not sales driven incentives, what I needed. They gave me options for minimal, nice-to-have, and where honest with feedback when I asked for more than I needed. They provided a balanced quote with options -- even the brick material. From start to finish, Pristine Sweeps demonstrated the highest level of professionalism, ensuring every detail was handled with care. Their workmanship was truly exceptional--precise, sturdy, and built to last. A local friend of mine who recently got her chimney done was in total disbelief in the quality difference between mine and hers. I was so impressed that I proceeded to also get a wood burning stove for my new chimney. I have an older house that sometimes lacks square or level corners, but Pristine Sweeps made sure I was happy with the end result, even though the issues were solely on the old house. Finally, I did not feel like just a customer. Pristine Sweeps did a follow up and made sure I was happy, even providing me with documentation to get a tax rebate on my chimney insert. If you're looking for a reliable, skilled chimney builder who delivers top-notch work, I highly recommend Aaron from Pristine Sweeps. I will definitely be calling them to do my maintenance moving forward. read more

We've worked with Pristine Sweeps for several years and have been very pleased with their work. In our first apartment Pristine Sweeps did a great job sweeping the chimney, prompt, clean and tidy, and efficient their work meant we were comfortable using the fireplace. When we moved into our house we had Pristine Sweeps come out to clean and assess the chimney. We appreciated their thorough and thoughtful assessment and had Pristine Sweeps do a lot of work on the chimney (parging, lining, crown sealing etc). When we started using the chimney we noticed that the air quality in our living room would drop so we had Pristine Sweeps come out to check their work. In fact their work was great, but it turns out our house is so tightly sealed that the pressure differential was working to pull smoke into the living space - not something Pristine Sweeps could have anticipated (this has since been confirmed by a pressure test on the house). It was great to have a professional assess the problem, now we crack a window if we use the fireplace and it all works perfectly. We will happily continue to use Pristine Sweeps for regular cleaning. read more

My husband reached out to a handful of places about water getting in around our chimney. Pristine Sweeps was quick to respond and with a much simpler (and frankly less expensive) approach than the others we spoke with. Aaron was easy to communicate with, clear about the work he would do, and set expectations about possible additional costs once work was underway. He and his small crew are professional and courteous and stuck to their timeline. We're very happy with their work. read more

Prompt, polite, communicative, clean work! Can't say enough about them. Jonathan was very knowledgeable and professional. read more

Professional, prompt, and thorough. They cleaned and inspected our chimney and will return in the spring for crown repair.

Drew was friendly, efficient, and incredibly knowledgeable. he gave us advice on our 120-year-old chimney and cleaned it perfectly. Highly recommend! read more

We've had our open wood-burning fireplace cleaned and inspected by Pristine Sweeps twice now, and both times they were friendly on the phone, professional about scheduling and arriving at scheduled times, and no-BS about problems and risks. Aaron spent a bunch of time talking with me about how to improve the safety of our 1928 construction home's fireplace without completely rebuilding it, and in the end when we decided to go with a gas insert, referred us to another business who is also treating us exceptionally well. Being overambitious, I had decided to do some of the required repairs myself and ordered supplies. Coming to my senses, I asked Aaron to make them for us, and he cheerfully used the materials I bought, and even did some of the work "since I was up there anyway" without charging us. Honest, friendly, professional, punctual, highly skilled, flexible, and generous. Really, there's nothing else one could want. Thanks, Aaron and the crew at Pristine - you're awesome. read more

This company does an excellent job every time they come out to do work on our fireplace. We've been using them for years and it's always a great experience. From making an appointment, to them coming over to do the job. When we first bought our place there was a cast-iron insert in the firebox which we removed to revert back to its original state. Pristine came out, inspected the firebox and flue, made some minor repairs (they are very honest and won't "recommend" stuff you don't need), and put a cap with a damper on the top of the chimney. Since then, we've had them back out for cleaning and general maintenance. They are very prompt (show up when expected -- every time), and very clean. You'd never know they were there cleaning out soot and creosote. And they do it quickly and safely. Very good to know we have a good place to depend on for something as important as maintaining our fireplace. Be warned, they are very busy in the early fall season so expect a wait to get an appointment, but you'll be glad you waited. read more

Very happy with my experience with Pristine Sweeps! I recently bought a house and thought the chimney could use a Clean and Inspection service. It turns out I was right. The chimney was on its last leg. Instead of charging me this and that for temporary fixes he was honest with me and recommended some great alternative fire place options(electric or gas) He also came out during snowpocolypse of 2019!!! read more

We had Pristine install a couple of caps to our chimneys a couple years ago. They looked very good and does their jobs. The wind storms this winter blew one off. I called Pristine. They gladly came back, reinstalled it, and didn't even charge me for it. We appreciate their great work and excellent service! read more

We just bought a new house a year ago, with a fireplace downstairs, as well as upstairs. We were having troubles with our chimney. When we would have a fire upstairs, smoke would leak into the basement, and vice versa. So, we called Pristine Sweeps due to their high yelp reviews. A technician came out, and did the exhaustive and comprehensive inspection report. It is around $140.00. After sticking a digital camera (nothing fancy, a cheap, consumer camera) up the damper to get a 'picture' of the flue, the technician came to the conclusion that our house needed metal flue liners installed because our flues were possibly leaking into one another (they were next to each other). I asked how much something like this would run. His answer? $6,600 to do the upstairs and downstairs chimney both. I was shocked to say the least. A little backstory. Our house was built in 1955, so it doesn't have a liner. They started putting clay liners in in the 60's. So, our chimney was not built for or with a liner. It's a bit, beautiful old chimney. People used chimneys just fine in the 50's and before for ages. More on that later. At this point, the technician also informed us that our chimneys were unsafe to use due to the fact that they didn't have the liner and were leaking smoke. He wrote up the estimate, and went on his way. $6,600? That kind of quote calls for a second opinion, for sure. Which we did. And thank goodness we did. Our real estate agent recommended us to a chimney service here in West Seattle. He came over, took one look at our chimney from outside, and after I told him symptoms, he said we needed to extend the flue cap on top of the chimney because smoke is not ventilating out above the downstairs flue (which is right next to it), and smoke is coming in for that reason. Sounds pretty simple, and makes a lot of sense to me. He went upstairs, shown a flashlight through both flues and exclaimed that they looked 'beautiful'. Nothing wrong with them. They are two of the nicest chimneys he'd ever seen, in fact. He installed the flue extender, and also re-mortered our deteriorating crown (which Pristine Sweeps wanted to do as well, but with a sealant. Which is not fixing the problem, in my opinion). As he was about to leave, I showed him Pristine Sweeps inspection report, and he could not believe what he saw. In fact, I could tell that he was visibly upset about it. He told us you should almost never install metal flue liners into chimneys that are like ours, because it is taking a big and beautiful space where smoke can billow out the top, and making it tinier. He told us we would have nothing but problems if we do this. So, re crowning our chimney with real honest to goodness morter and not just sealant you buy at home deport, as well as adding a beautiful clay flue extender to stop smoke from getting sucked into our other chimney? $270.00. Much much better than $6,600 for work that would only make our problems worse, not better. So, in short, Pristine Sweeps tried to take us on the biggest ride of the century, and I don't want any part of it. Please be wary of Pristine Sweeps, and always, always get a second opinion read more

It's refreshing to meet someone you can trust to shoot straight with you. Aaron (the owner of Pristine Sweeps) clearly knows success comes from being honest and doing a good job the first time around. He was prompt, communicative and very detail oriented. Basically, he's the all too rare type that removes their shoes right off the bat without you ever asking them. When Aaron discovered a small crack in the back of our firebox, he gave an honest assessment of it's impact (minimal), and didn't try to sell us a costly solution. You've gotta love that. He's got our business moving forward. read more

Showed up at exactly the time quoted, did not try to bump up the fee, got the chimmney swept out by a pleasant guy in the hour the told us to expect. Exactly as it should be. read more

Our chimney needed some work before we invested in a new roof. Several bricks were spalling and the mortar between the bricks had weathered away (with some help from woodpeckers) in many places. Most of the contractors from whom we solicited bids, including Pristine Sweeps, recommended rebuilding the chimney from the roofline up. Their bid was competitive and Aaron seemed to have his act together moreso than the competition in terms of his responsiveness and the thoroughness of his bid. Aaron told us the project would take two days and was able to fit us in his schedule within two weeks. He and his assistant arrived as scheduled and worked efficiently and carefully. Aaron's commitment to quality was obvious: he went to pick up new bricks (taking an old one to compare to the seller's pallet) but upon returning to our house realized that the ones provided by the seller weren't the best match so he returned the batch for a more suitable color. On day two, as they ground away old mortar to prepare to lay the new bricks, an unexpected downdraft sent dust billowing into our living room. I alerted Aaron immediately and he quickly left the roof, pulled his shopvac out of his van and brought it into the house to capture as much dust as he could before it settled. While the vac was running he helped to wipe down several of our son's toys that had dust on them. He set up a shield to prevent more dust from entering our home and apologized profusely for the inconvenience. I was impressed by how he handled this unanticipated mini-disaster; his quick actions left our living room at least as clean as it was before the dust mishap. Our new chimney looks fantastic and Pristine Sweeps will be our go-to contractor for any future chimney work. read more

I was impressed with Andrew from Pristine Sweeps. He came to inspect our chimney, and said that it looked fine overall, with a few minor cracks that will eventually need to be sealed up (once it's warmer). He was very professional, climbed up on the roof to take picture and a good look at our chimney. We have a bit of moisture inside and some cob webs, which he cleaned. I don't expect a service to be free, but the $153 fee seemed a little steep for not having to do much other than climb a ladder, take a few photos, and move the cobwebs away. Still--I would recommend them and will likely use their services again. read more

Pristine Sweeps did an outstanding job! They were on time, answered all my questions, and kept my house clean. They even took extra time to show me how to inspect my wood pile. They were very passionate about their work. I will be calling them again.! read more

It was my impression that Aaron does not really know what he is doing, as he fumbled his way through my "inspection."

The mortar on one side of our chimney was starting to deteriorate and moisture was seeping into the brick this spring. Pristine Sweeps was able to come out relatively quickly, and gave a very reasonable quote that didn't add in extra things that weren't really necessary. Aaron came and did an excellent job, replacing the affected mortar. He was on-time, cleaned up very nicely afterwards, and then returned a few days later to apply water repellent. We were very satisfied. read more

I was going to write this review for a while. So couple of years ago I read all wonderful reviews on Yelp and called this company to have my chimney cleaned. I paid around $200, don't remember the amount exactly, for nothing! They came over, told me that my wood burning insert is not certified and they cannot clean it. Charged me full amount for inspection and cleaning and left. Since that time I replaced the insert, another company did it. I will never ever use this company again and I don't feel that all those excellent review are legitimate. read more

I am not sure if this company has gone out of business? Back in the summer, I contacted them for a chimney sweep and they let me know they would get back to us in a few weeks for an appointment date. After many calls and messages, I still haven't heard from them. Their VM is now full and after 5+ months of trying to get a hold of them I've given up read more

Had Aaron come by for a chimney inspection and cleaning. Found out I needed a chimney cap which he installed for us as well. Professional, courtesy, and responsive to our questions. They provide pictures of all their work. Would highly recommended. read more

Found Pristine Sweeps through Yelp and were very happy with them. Andrew did a complete Level 1 inspection of our fireplace and chimney. They removed a small amount of creosote from the firebox at no additional charge. Before leaving, he delivered a printed report (with photos, even from the roof!) which he explained in detail before leaving. We learned about some safety issues we should have known about years ago. After he left I found myself wishing that they could do other repairs on my home because they were so polite, clean, and willing to answer my every question. read more

After talking with Aaron about my chimney woes and going through two other bids that I was not happy with, Aaron knew I needed help! I agree with the previous quote; he is a good communicator, fair prices and gets the job done. If follow-up work needs to be done later then he's here to do it - he gurantees his work and is very responsive via e-mail and phone. I would recommend Aaron and his team for work on your chimney! By the way, I had a new chimney liner put in since my old one had a hole in it (which was part of the problem). No one else knew how to fix it or knew what the actual problem was - he was able to even show me where the hole was! Thanks Aaron! read more

We are so happy with the fast, expert work from Aaron and great communication from Juliet and Aaron. We were fit in for an estimate quickly due to a cancellation, just one or two days after I first reached out to them. We were informed that any work may need to wait until after the rainy season, so I was surprised when they said they could order the piece we needed and were able to install it before New Year's day. Our currently fireplace-less chimney no longer howls and we don't have to wonder if birds and animals are getting in! They also sent very clear before and after pictures, which is vital since I'm not about to get on the roof and check it out! read more

We just purchased our house (1950s vintage) and had the fireplace inspected. Andrew Wilt came out and inspected it. We were impressed with his excellent customer service. During the inspection, we discovered that we had to have our chimney tuck-pointed. When he came out to do the work and started cleaning off the moss he discovered that the mortar on one side was actually in great shape. Rather than just doing the work and charging us the full price, he told us and saved us some money on work that did not need to be done. Even though getting your chimney tuck-pointed is not the sexiest remodel one can think of, our chimney looks great. Andrew was very professional, knowledgeable, friendly, clean and did a great job. I would highly recommend Andrew from Pristine Sweeps. read more

Other yelpers, feel free to contact me for pictures of Pristine Sweep's work. You can see for yourself the lack of quality Pristine Sweeps puts into their job. We had some water coming into our basement right below the chimney. The chimney itself had some cracks in the brick and stucco that needed sealing. Also, we were concerned whether the flashing around the chimney itself was good. Pristine Sweeps came out an gave us an estimate. They asked $99 just for showing up to provide an estimate. They said they could fix the brick, but not the stucco. The money for the estimate could be applied to the work, IF we decided to go with them. We decided to go with them. Then started the waiting game. We'd schedule for one date. They wouldn't come out. We'd schedule for another date. Yet again, they wouldn't come out. Meanwhile, the water damage continued. We got the estimate April 4th. The work didn't get done until May 3rd. That alone made me wish we'd gone with another company who did work in a timely fashion. Pristine Sweeps caulked the crack in the brick chimney with these big gobs of clear caulk. They didn't bother using a caulk to match the look of the chimney. They didn't bother cleaning up the caulk to make it look nice. It's all globbed on there, sitting on top of the mortar looking like it just came out from the caulking gun. From the ground, you can easily see the caulk on the brick at the very top of the chimney about 20 feet up. For the flashing, they painted it with a anti-rust paint. But then, they didn't bother keeping the paint only on the flashing. They painted this dark, black paint over a good section of my beige stucco. They globbed the paint on there too so that a good amount of it dripped down in a huge mess, running down over the stucco. They then globbed caulk over the top of the anti-rust paint in huge, ugly lines of caulk. Pristine Sweeps also stated they'd bend back the flashing to make it more attractive. That didn't happen. Between paying for the estimate, waiting a month for the work, and then receiving a job that was done completely unattractive and unprofessionally looking, I can't recommend Pristine Sweeps. They may be cheap. The total was $247.73. But, they're not worth it. We're now going to pay another company to fix their mess. read more

Love them! Needed to have our fireplace and wood stove serviced, and didn't have any referrals. Found these guys via their website, which was pretty informative for a layperson like me. I made an appointment, which of course fall being a busy time they were booked up pretty far (which is not a bad thing). He was prompt, friendly, and very conscience about not making a mess. He showed me how bad our stuff was (ick - but not my fault! We just moved in!!!), and explained in advance how much it was gonna cost. Very reasonable cost (especially compared to a CHIMNEY FIRE!) I will definitely use them again. read more

I had my chimney swept by Pristine Sweeps. To run down my experience: -I emailed for an estimate and received one promptly - it was broken down into the pricing for coming out/initial inspection and the actual cleaning (if it was needed). - Their email response time for scheduling was quick and efficient -They sent out both an email reminder before my appointment and an email invoice afterwards - Technician was on-time, polite, and made sure that no soot was left behind. - Final price was below the estimated cost All-in-all great experience read more

Aaron is a good guy with good communications and good repair skills. Good pricing with good communications. Better than most other services around here. read more

I requested an estimate and received an email response very quickly to set up my appointment. Aaron was right on time and quick with the inspection. He was a good sport with our annoying dog incessantly barking, and us packing up to move out of the house, and I was really impressed with how quickly he completed his report, including photos he had taken, and had the whole thing emailed to us on the spot. He was reasonably priced, helpful, and super prompt with all types of communication. I very much appreciated that during the craziness of a move and getting a house ready to sell. Recommend! read more

Aaron's come out twice so far in the past two years for two older wood stoves, first for a thorough inspection and next to clean (if necessary). The second time he didn't even charge me because he was in the area and the chimneys were still clean. STILL - who does that anymore? Great job and MUCH MUCH appreciated, Aaron!!! read more

Pristine Sweeps came for inspection and recommended some work. Recently Aaron returned as scheduled to prep the existing crowns, and sealed with crown coats. We are happy with his job. Aaron and Juliet are honest and ethical and I highly recommend them. read more

Pristine sweeps must be out of business. If not, it should be! No answer to multiple phone calls and the voice mail is full and you cant leave a message. No response to on-line requests either. Hired them to fix my leaking chimney last year fir a hwfty price tag and it is all wet. Due to inability to reach pristine sweeps I finally got a roofer out to take a look...he said they did a poor job. Stay away from pristine sweeps!!...not that you can reach them anyway! read more

Pristine Sweeps was professional, timely & thorough with my appointment. All the interactions were great: Juliet was great to work with on scheduling, Aaron arrived exactly on time to inspect my new home. Aaron was informed, kind & great with his communication. Even thought the prognosis was grim (my chimney/fireplace does not pass inspection) he was kind enough to suggest businesses I should contact to do the work. Great team & I have already recommended them to other friends. read more

These guys were on time, knowledgable and quick. The price was reasonable and they don't pressure you into extras or add on services. If you need something done, they show and explain it to you then give you a quote. Very happy with their work and cleanliness, (Took shoes off before coming in, used tarps to protect the interior). Aaron and his crew may look young but they really seem to know their business, are friendly and honest. Highly recommend. read more

Just moved into a new place, and Pristine Sweeps did a great job cleaning the chimney and doing an inspection/review of the fireplace, pointing out some issues that my home inspector missed (likely due to not being able to see through the baked on soot). read more

Professional and knowledgeable and beautiful work. I needed a complete chimney build above my roof line because my old chimney was completely deteriorated and the likely cause of a roof leak I haven't been able to figure out. Aaron and Dan were on time, friendly, and worked hard (especially Dan) to have the chimney torn down and a new one built in its place in three days. I was very happy with the workmanship. They were highly recommended to me by a friend and I in turn would highly recommend Pristine Sweeps as well. Great job! read more

I ended up calling Pristine Sweep through the process of elimination. The other two companies never showed for their appointments. Pristine was helpful when setting the appointment up and I immediately had the feeling that they were competent. Mike showed up on time for the appointment, did the job and provided a report. I am extremely happy with the experience. read more

Well I read all the reviews and was very interested in their service. However, after several calls and emails, we have yet to receive any response from these guys. Not even a call or email back. It's been 2 weeks. Will have to try some place else. read more