1. Excel Chimney & Fireplace Service

0

Seattle, WA

Excel Chimney & Fireplace Service

4.7 (30 reviews)
Open • 8:00 am - 6:00 pm

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50 minutes

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My dream came true thanks to Excel Chimney! a safe, working fireplace and a rattle-free chase cover!!
J B.

I am beyond grateful for the entire Excel Chimney crew. When I bought my home in 2017 I was unaware that the chimney chase was an old, galvanized metal, and what was worse- that if flexed and bowed heavily during storms where winds got to 15mph and above, resulting in a very loud, booming and thumping sound in the master bedroom (which is closest to the chase cover) I had a chimney sweep inspection done early on and he tried to brace it by securing it more, but that did nothing to improve things. Many, many restless nights thinking I was doomed with a house that had this big a flaw with no solution in sight. I foolishly had a general contractor look at it, and they charged $600 to drop a camera down the flu (I was desperate for answers). Then they told me it would cost $8K (!!) to secure the pipes inside the flu. They wanted to open up walls, etc. (!!) I shed a lot of tears knowing I couldn't afford that kind of repair. Frustrated, exhausted and feeling like I would never have peaceful sleeps during the winters was very depressing & daunting to think about. Then I met Richard (Dick) and he said he would take a look. His foreman put up scaffolding and took a look to verify that the original chase was indeed flimsy, and that I would likely benefit from a heavier gauge stainless steel version. That recommendation made sense to me, and I agreed to try it. They put it on and the next windy storm revealed it unfortunately didn't do the trick. I wanted to cry but knew they were careful to not promise it would solve things. To my amazement, they agreed to come back out and try bracing the chase a different way, and re-securing it. Scaffolding went back up, and they spent quite a while up there working hard to get a permanent fix in place. That evening, winds were at 14mph and for the 1st time in 2.5 years, there was no annoyingly loud rattle or booming sounds. I have never been SO RELIEVED and GRATEFUL! So far, things are still quiet during windy storms. The customer service shown by Excel was exceptional. I salute Richard and his team of technicians for upholding such tremendous devotion to their customers and doing all they can to make it right. DeShaun, Tom and Jeremy all did their part to solve my issue and they did it with professionalism through and through. To boot, I also had them re-do the cracked panels in my firebox which were in terrible shape, making the old fireplace unsafe for a fire. DeShaun made the fireplace look brand new and made sure it was safely drawing air upward, etc. I safely lit my first fire last week and am over the moon happy! The ambiance of a nice fire and fireplace has changed the vibe of the room (and house) in such a pleasant way, especially during these stressful times. HUGE thanks to the entire crew for all their hard work- it has made my home a happier one and I'm most grateful. I highly recommend Excel for any chimney repairs you need.

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2 months ago

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9 months ago

Excel Chimney was professional, polite, efficient and CLEAN! We would highly recommend and would absolutely hire them again!

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1 year ago

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2 years ago

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7 years ago

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3 years ago

Great service and professional staff. Workers on time friendly and very skilled. Left the area very clean.

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10 years ago

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6 years ago

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9 years ago

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7 years ago

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8 years ago

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16 years ago

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14 years ago

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9 years ago

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15 years ago

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12 years ago

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12 years ago

Called twice in two weeks and left messages. Still no response. Not very helpful.

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13 years ago

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10 years ago

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Ask the Community - Excel Chimney & Fireplace Service

Review Highlights - Excel Chimney & Fireplace Service

“Dick's crew did a very good job rebuilding our chimney to cure leakage problems that had plagued us for years.”

Mentioned in 12 reviews

Read more highlights

Max Heat - Fireplace at Christmas

Max Heat

(21 reviews)

Greenwood

My husband and I were planning a bedroom remodel, which included taking out a wood burning…read morefireplace and installing a gas insert. After looking through many reviews online, we decided to go check out Max Heat showroom (Crown Hill area). Max was great. Knowledgeable and patient. He answered all the questions we had and helped guide us in the right direction! He supplied us with a few brochures, and we went on our way. He sent us a few quotes based on the inserts we were looking at in the shop. We landed on the Solas 48. Since we were taking care of the build out ourselves, I had a lot of questions on how to do so correctly. Max was so helpful in helping us with the schematics and how to build the platform for the insert to sit on. We had to build it perfectly so the fireplace window was centered in the facade. We paid a 50% deposit for the insert, and it was ordered. He kept us in the loop on order status, and was able to schedule the install once he had a firm delivery date. The day Max and his wife came out to do the install, it was one of the hottest days of the summer (go figure!) I had the AC cranked up for them so they were comfortable during the install! They did a wonderful job! Very efficient, friendly and professional! They showed me how to work the controls and recommend I run the fireplace for 3 hours to do the burn off. (This didn't happen until fall!) We love our fireplace! It turned out beautifully! (We outsourced slabs of porcelain for the surround.) We highly recommend Max Heat for any fireplace needs! They are amazing at what they do!!

My gas fireplace suddenly went dead and would not re-light. I called Max Heat and he came out…read morewithin 2 days and quickly fixed it. He is friendly, professional, and reasonably priced. I will definitely call him next time I have an issue with my fireplace.

Apex Fireplace Service

Apex Fireplace Service

(71 reviews)

I don't give many 5-star reviews, but Logan absolutely deserves one!…read more I called and explained what was happening with my fireplace. Logan listened, asked a few follow-up questions, and then told me one thing I could try that he thought might solve the problem. I took his advice and it worked! Now I have a fireplace that works again, and it turns out I don't even need to replace the pilot assembly after all. What impressed me most is Logan didn't have to help me the way he did. He could have easily just scheduled a service call and replaced the part, but instead he took the time to help me troubleshoot it first. In my opinion, that says a lot about someone and proves he is honest and trustworthy. I haven't scheduled the service yet, but I absolutely will be using Logan when it's time to have the fireplace serviced. Great experience all around. Logan earned the 5 stars!

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Ed's Chimney Sweep and Masonry - Chimney before and after rebuild. Customer Rob I.

Ed's Chimney Sweep and Masonry

(126 reviews)

Oscar worked on two chimneys at our house including a relining. He was fantastic. On time every…read moreday, great communication, job site was clean every day, and the final product is exactly what we needed. Price for any masonry is always up there, but I felt the value was there. I'd absolutely recommend them to anyone needing work done.

Some guys off the street had knocked on my door, pointed out my crumbling chimney, and wanted to…read morereplace it. They showed me how bad it was falling apart to the touch...this got the ball rolling in my head (since i do have some roof leaks from around the chimney maybe) to address the chimney. These guys (again, off the street, no truck or anything) weren't going to be who i hired. So i had 2 companies come inspect & bid (both priced the same) and i went with Ed's. Oscar is the owner, Ed's son, and he's been doing chimneys for his whole life. When the owner is actually doing the work himself (like i do) is always an "im sold" situation for me. He and his assistant were at my place, on time, at a time that worked for me, for 5 hrs/3 days. Oscar explained every detail, answered all my questions, spotted some minor leak related stuff on my roof and fixed it at no extra charge. He is VERY in tune with maintaining high customer satisfaction. He was also conscious of making sure no carbon monoxide would creep into the house. He improved upon that exact situation that a previous heating company handled in an inferior capacity. They left no mess. I'm super happy with the new chimney! i have no doubt if there is any issues in the near future, he will be on top of it.

Excel Chimney & Fireplace Service - chimneysweeps - Updated October 2026

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