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    Hearthside & Home

    4.4 (30 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Hearthside & Home

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    7 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Fireplace repair

    Fireplace insert repair

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    Regency U39
    W B.

    We bought our free standing gas fireplace about 20 years ago and it is still going strong. Hearthside is very reliable and will make sure you're happy. Highly recommended!

    Modern Flames electric fireplace in place of my old unsightly wood burning one, displaying Seattle colors.
    Julien Y.

    In the year since my wife and I had purchased our townhouse, our wood burning fireplace had become rather unsightly. We wanted to replace it with a modern electrical fireplace but was not sure it was even possible. When we walked into Hearthside & Home the staff immediately treated us like family. They were able to provide me with the modern electrical insert fireplace that I wanted at a price that was lower than I expected. When the stones we wanted could not be ordered, the staff went the extra mile to make us happy by giving us the acrylic crystal stones from their own display model. If you are in the market for a new fireplace we highly recommend Hearthside & Home, they are a family owned business that truly treats you like family.

    Fire place

    They have been in business since 1977 for a reason! Approximately 20 years ago we bought a furnace from them at a home show. Believe it or not it's still working but we remodeled our hearth which required a new face plate. Unfortunately the manufacturer went out of business and I was left with a major problem. I needed to swap out an arch plate for a rectangular. I decided to call Hearthside & Home. I couldn't believe they still had all my info and the model we bought and was happy to help us. Lucky for me they have a fabrication shop and had to build me one. It took a few tries as this was difficult in getting all the measurements. It ended up being pretty tricky because of the venting and electrical. In other words it had to be exact. But they back up their work and we finally got a perfect plate! I definitely go back to them to buy a new furnace them when it's time. They are like having a friend in the business. You just can't find that anymore!

    Tina F.

    Great service, after getting three estimates from local companies we chose Hearthside & Home. They were not the cheapest or the most expensive but supporting a local family business with such expert knowledge in their product made me feel comfortable with our investment.

    Warm and cozy!

    Hearthside & Home provide excellent customer service. We love our gas fireplace and use it 8 months out of the year. Our install was a bit complicated due to a unique issue with our chimney - but they problem solved until the job was done. Highly recommend!

    We bought a Kingsman gas fireplace from Hearthside & Home a little less than 2 years ago. The sales team was great we really liked the idea of a local family owned business. We have had them out 3 times to replace parts on the fireplace, the last time was mid November. The service tech did not have the parts to fix the problem and said someone would be in contact to schedule the repair once the parts were in. 2 weeks later the shop called and asked if it was OK to order the $275 part to fix the problem. I asked if that shouldn't be covered under warranty, nope the unit was only covered for a year even though the same part has failed before. Well it's now a month and a half later and as you can see by the picture, the fireplace isn't working. No call from Hearthside letting us know the part has been ordered, when the part will be in or a timeline on when it will be repaired.

    Elizabeth E.

    We got our fireplace there and they were so nice and accommodating! We finished our remodel and love our bedroom/bathroom fireplace!

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    Business owner information

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    6 years ago

    I had to get a pipe for by wood stove. They Answered my questions and had great customer service

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    Review Highlights - Hearthside & Home

    We called and talked with Sandy and within the HOUR - the owner Greg was at our place fixing the issue.

    Mentioned in 4 reviews

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    Monroe Fireplace & Stove - Fireplace Xtrordinaire 430 Gas Insert

    Monroe Fireplace & Stove

    (54 reviews)

    We recently hired Monroe Fireplace & Stove to replace an old gas stove with a stacked stone…read morefireplace. Damon, the owner, was great to work with. He came out to discuss our project in person, take measurements, and really listened to my design vision. The project started on time and was completed earlier than expected. The work team (Craig, Steve and Bill) were all pros. We can highly recommend Monroe Fireplace & Stove!

    DO NOT GIVE THESE PEOPLE YOUR MONEY UNTIL YOUR JOB IS FINISHED *AND* CORRECTLY INSTALLED…read more I deeply regret hiring this fly-by-night operation. Monroe's management/customer relations team has been nothing but disorganized, unresponsive, and full of excuses when it comes to resolving their own procurement and operations problems. Essentially, we've been trying to get them to finish the job that we paid them for in January--almost 4 months ago!! We hired Monroe to replace a wood-burning fireplace with a gas fireplace, including demo, installing new slate tile trim and hearth and a new mantel. The main work was done in January, and I have nothing but good to say about the subs who actually did this work. They were efficient, professional, worked fine around our pets, and we're happy with the new fireplace. HOWEVER, the mantel that we ordered from Monroe was not right, not even close to expected, so we told the subs not to install it. Monroe agreed to order a replacement, and they demanded that we pay the rest of the invoice in good faith. In the months since, we've contacted Monroe countless times via email and phone, and each time, we have to reintroduce ourselves and re-explain the problem. Each time, Monroe tells us that the mantel is on its way, or it's backordered, or it's in the facility but they haven't scheduled the install yet, or whatever. Damon is always busy/out of the office/will call us back, despite countless messages left on his line. Monroe Fireplace is still blowing us off as I write this.

    CM Heating

    CM Heating

    (216 reviews)

    CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

    The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.

    Hearthside & Home - fireplace - Updated May 2026

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