What a joke. I purchased a brand new HVAC unit years ago from Aspen Aire and its not worked…read morecorrectly since. The only reason I got it was because my furnace went out and I live in a mobile home. Not a lot of people work on mobile home units. I understand that. Lately it's been 76 or as high as 84 degrees in my home. Now ask yourself Aspen Aire, would that be acceptable in your home??? I've talked to Alex multiple times and emailed Craig and conveniently no one will call. They've said "it seems to be working" . At the start of this summer they found a huge HOLE in my ceiling that was never taken care of when the new unit was installed. They won't claim they made the hole but it wasn't ever finished until recently. I did get an inspection done and now it's concluded that possibly the duct work isn't correct. I will post this on every social media form to warn people against using them in the hopes of saving someone the mess I have.

WARNING: These people will slather your property with their stickers - without any request for…read morepermission. Oh, and your neighbor's property too. Oh, and as a paid customer who politely asks them to kindly remove said stickers, you will receive zero response. See posed photos.

Roberts just came out and redirected washer pipe to drain. i always use Roberts for all plumbing…read moreand heating issues. Great team, friendly and lots of experience. I recommend them to anyone with plumbing and heating and cooling issues. Good prices.

Last year we had Roberts install a new HVAC system in our 115 year old farmhouse. We have lived…read morehere for 27 years, and since this is our 3rd furnace and 2nd air conditioner, we did not expect a big difference in our comfort level inside our home. However, this summer, we did not need any of the 4 window units to maintain comfort in our second story bedrooms, and this winter was the first winter that our house easily maintained 70 degrees in the deep freeze weeks of December. To top it off, we have had the lowest energy bills in years. Couldn't be happier with their service and the equipment they installed

June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

Very responsive,fast service. Keep you in the loop Use the…read morebest materials. Installed commercial water heater in less then 8 hours and it was done right. Thank you

This company installed a new a/c unit and furnace and the blower motor hasn't worked in 3 months…read morenow it's freezing and I am cold and furnace still not working and I don't know if theirs a warranty

I've been using Andrew for years. Very knowledgable, responsible, and reliable. Will fix your…read moresystem vs rushing to install a new part. Explains how your system works and what is recommended. Will take the time to ensure everything's addressed (Im type A I tend to have lots of questions.) never any issue with quality workmanship. You're in great hands.

Our heating unit stopped working on the coldest day (-30 wind chill) and we woke up with a burnt…read morerubber smell. We called Andrew around 7 am and he was at our place by 9 and done with the repair by 11. This includes the time spent on diagnostics and buying a motor (burnt motor was the culprit). Andrew was very professional, knowledgeable and even took the time to explain things. I would definitely recommend their services. They will not overcharge you and you can be rest assured that you will receive quality service.

Very rude and unprofessional. Had tried to get a quote for a new furnace and somewhere or somehow…read morewe had miscommunication and a tech was sent. I called trying to figure out how and why. I was yelled at by the receptionist and told I am not doing this take your business somewhere else, your bill will be wiped. I called whom i believe is the owner that i was talking to get a quote. I was then lied to and yelled at by him. Was told when trying to get quote i would have to be called back because no one was in the office then I was just told he was in the office the whole time and heard the entire conversation. When I called this time I was told I was in the office for the entire conversation and don't agree with how she handled it. In the same breath I was asked if I could be called back because he was getting out of his truck. This company should only be called in a dire emergency where no one else can/will come.

We had a few bids before getting our A/C and Furnace replaced. A few days later, Brookwood reached…read moreout to us to explain our quote and gave us multiple different options in tiers (good, very good, better, best). A month later, we started to have problems with our A/C so, we told them we were ready to move. In a matter of 3 days, they had my system replaced. They told me I'd be without air for one day between 8am-5pm. They got the job done by 2pm! I couldn't be more pleased with the service.

Used Dayton to do an entire hvac replacement. Process was extremely smooth from initial meeting…read morewith Nick to installation completed by Axel and his partner. All communication was prompt and customer centric. Followed the rule of getting 3 quotes and Dayton won out based on service, price and warranty. A week in and can tell a difference fingers crossed units continue working.

Dayton Heating completely nailed it with our garage heater install. Oscar and Axel were prompt,…read moreattentive, pleasant to have in our home but most important they were skilled and knowledgeable. I would encourage you to get a bid from Dayton because they were the most competitive and the quality of their work was outstanding! Thank you for making this project so easy!