Amazing attention to detail on everything they touch! Will and Dave are my main points of contact…read more I have been going to Rush group for well over a year and every time they do an exceptional job! Highly recommend them!

I purchased a car detailing for my daughter's birthday. Dave went out of his way to make sure…read moreeverything was perfect. Absolutely beautiful job. I highly recommend.

This could possibly be the worse car wash I have ever been too. I just got my car washed there…read more Soap still all over the door. Not water, but soap! Also I paid for the "works" car wash. I get in my car and the inside was not vacuumed. When I said something he guy told me that the "works" car wash does not include interior. When I asked him "why didn't someone offer me vacuuming when I paid for my wash". He told me "I have been telling the owner for a year to put a sign up". Now I have to find another car wash to get my car wash. Right after I paid for a car wash at this location. Suggestion to the management. When a customer gets a car wash, ask them if they want interior. Also have the guy drying down the car wait for the owner to inspect the car before they walk away. Again my car was dripping wet and still had soap on it! You get one star because 0 Stars is not an option.

This place has new ownership and is ran by the new manager Bill, absolutely amazing service!…read more I had 2 years worth of train dust and tar on my car and was worried about it never coming off. I called St Charles Auto Spa and asked to speak with the manager. Once we talked with Bill, he asked me to come in to get a look of it and did a spot test for free to see if it would work. After looking at my car he ran me down his plan and was very transparent with his thoughts on what would come off and what could be tricky. He gave me a good price based off the state of my car and was very personable. I dropped my car off and it took him and his team 6 hours and they were able to make my car look brand new. No more train residue and I am so thankful!

I had vizible detailing do both of my cars and he did a wonderful job. He took his time made sure…read moreeverything was done right and nothing was missed. Great value

I recommened 100% fo all you mobile detail needs! dis man really knows what he doing bro and he…read moreain't playing games when doing it. he'll make sure to get any little space, make sure not to damage the paint while washing da car and leaves it better then most car washes these days. worth the price if you want quality washes!

Fantastic full-service hand wash smack in the middle of St. Chuck! Love it! The price is fair and…read morethe work excellent. There's typically a l-o-n-g wait time, but the result is well worth it. One suggestion I have for them is to wash the inside of the windshield before the vehicle gets out into the sun - every visit I've needed a "sparkle re-do" when to get rid of the sun-smears when arriving home - a small price to pay IMO. In all LOVE this place and the great people who work there.

We brought my husband's car--just a few years old--to El Diamante in St. Charles for its first…read moredetailing after a family referral. When we got it back, the headliner was visibly damaged and now requires a full $900+ replacement. Our appointment was at 8 a.m. on July 22. From the start, the experience was unprofessional. We were told we could drop the car off the night before using a "key drop," which turned out to be an unsecured mailbox with no signage. They claimed it was safe and under surveillance. On the day of service, we had to repeatedly call for updates and didn't get the car back until nearly 6:30 p.m.--1.5 hours after closing. When we arrived, no one greeted us. We navigated to the back to pay, only to be told about a 4% card fee at checkout--something not previously disclosed. After paying, the staff walked off without providing aftercare instructions or our keys (they weren't in the car as claimed, but still in the shop). The pickup process felt rushed and uncomfortable. After a walk in the nearby park, we inspected the car more closely and noticed extensive damage to the headliner--particularly in areas where stains had been. Research confirmed this kind of fabric is delicate and can easily be damaged by aggressive scrubbing. I immediately texted them with photos and asked for a call. The manager, Nelly, later claimed the car "came in like that"--which is false. She insisted their staff would've reported any damage and said if they'd caused it, the entire headliner would be affected. That made no sense, as only stained areas would've been scrubbed. I suggested perhaps the damage was unintentional but asked them to take responsibility and help resolve it. Nelly refused and said they wouldn't accept blame for something they "didn't do." I followed up the next morning with more photos and again requested to speak with the owner, Alejandra. Nelly said it wouldn't make a difference and instead texted me their lawyer's number. No one even asked to inspect the damage. We took the car as few days later to a reputable interior repair shop in Naperville to get an idea of how much a fix would be. They confirmed the damage was clearly due to overscrubbing and could only be fixed by replacing the headliner. Even more concerning, I found reviews from others with similar experiences--one customer reported damage the same day as ours (a cracked windshield) and was also referred to their lawyer instead of being helped. Multiple reviews on Google and Yelp reflect a pattern of damage and zero accountability. El Diamante claims on their website: "Your vehicle is one of your most expensive possessions and should be treated with love and care." Our experience was the opposite. We paid $180 for the detail plus a $20 tip--and now face over $900 in repair costs, potentially leaving us $1,100+ out of pocket. We regret trusting this business and want to warn others so they don't go through what we did.

Great hand car wash! Hidden gem in the burbs - great quality work! Have been looking for a place…read morelike this. Recommend!

I brought my car in today for a full detail, and I'm extremely pleased with the results. The…read moreexterior, interior, and engine bay all look phenomenal--super clean and professionally done. I expected solid work going in, but the final results honestly blew me away. One thing I really appreciated was the correction of damage on my trunk lid from a previous botched paint job. I expected it to be addressed, but the level of care and the final finish far exceeded what I imagined. It looks like a completely different car in the best way. The pricing was extremely fair, especially for the quality and amount of work put in. He clearly takes pride in what he does and went above and beyond. I'll absolutely be coming back and recommending this service to others.

I'd never been to H2O and found it on yelp for an exterior detail. Based on reviews I drove there…read moreto consider scheduling a service. There were many cars in the shop getting detail services. I met Tony who had an opening in two days. I dropped off the car at 8am, and it was done by 1:00pm. My car is 14 years old and it has never looked so good. They were able to rub out a number of scratches and assorted marks on the paint. Wheels, tires, paint and glass all look amazing. I would highly recommend this business and plan on using them again in the future.

I came at 3:30ish on a Saturday and was one of a couple people there. I didn't have to wait in…read moreline, they took my car immediately. The guy that took my car and my card to pay was very nice. The Detailing: They blow out the interior with a compressor so all the little stuff that gets between the seats was out. They have a tire scrubber and they wipe down the rims. I saw at least 3 guys do the interior and they were quick but also efficient. They easily spent 15 minutes making my car look brand new. They cleaned the sunroof. I've never paid attention to whether or not they did it other places but this place does.

They do an amazing and best service. My truck smell like brand new. Thanks for your service (:read more

My dirty atlas shines again. The crew did an amazing job, I will be back a lot more in the futureread more

They did a great job tinting our windows. Everything from the appointment making to the service and…read morefollow up was very professional.

Not sure how anyone is able to review their work, since they do not respond to requests for quote…read more Gave them multiple opportunities.