I'd never been to H2O and found it on yelp for an exterior detail. Based on reviews I drove there to consider scheduling a service. There were many cars in the shop getting detail services. I met Tony who had an opening in two days. I dropped off the car at 8am, and it was done by 1:00pm. My car is 14 years old and it has never looked so good. They were able to rub out a number of scratches and assorted marks on the paint. Wheels, tires, paint and glass all look amazing. I would highly recommend this business and plan on using them again in the future. read more

I showed up for an 8 am Saturday appointment only to find the place dark (they open at 7). Doors were locked, open sign was off, not a single person in sight. I called the contact number but had to leave a message because no one picked up. As we finally gave up and started driving home, I got a call claiming someone was there the whole time and that one of the many doors was open. Apparently, it was our responsibility to wander around, trying every door like we were breaking into the place. The lone employee never stepped outside, never turned on the open sign, never made his presence known and yet it was all our fault. They even ended up sending me a text with a picture of the screen proving that the employee had clocked in at 8. Is it possible that he just wanted to enjoy a quiet morning on the clock, sign off, avoiding the customers and the pretending they didn't show? My car in the hands of these very unserious people? Absolutely not! read more

I came at 3:30ish on a Saturday and was one of a couple people there. I didn't have to wait in line, they took my car immediately. The guy that took my car and my card to pay was very nice. The Detailing: They blow out the interior with a compressor so all the little stuff that gets between the seats was out. They have a tire scrubber and they wipe down the rims. I saw at least 3 guys do the interior and they were quick but also efficient. They easily spent 15 minutes making my car look brand new. They cleaned the sunroof. I've never paid attention to whether or not they did it other places but this place does. read more

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I had trouble paying for my car wash and Israel the attendant was super nice and helpful! He also did a great job scrubbing my car before going into the car wash. Thanks, Israel! read more

Best car wash in the area. Prices a very fair, equipment is state of the art. Management is top notch. I highly recommend this car wash.

Brought my car to get showroom detailed since we bought the car used. Their detail work exceeded my expectation. They buffed out all the scratches on the door that were caused by dog paws and some rock chips. They cleaned out all the crevices and wow the detail work on the engine was outstanding!! I wished I had taken a photo of the engine before they cleaned it. Would highly recommend!! read more

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I just purchased a Honda CR-Z and it needed a deep cleaning. The seats are light gray so you can see EVERYTHING. H2O Auto Spa delivered! They gave everything the deep cleaning it deserved and took great care of my car. Thanks guys! I've attached before and after pictures. read more

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Drive through car wash was excellent. All the dried spot was gone. Person was working there was very friendly I did the 14$ one. Reasonable price with friendly service. I wish they offer towel or freshener read more

These guys are awesome. Attention to every detail and go above and beyond for customer satisfaction.

Today at 11:31 AM I paid for the H20 Auto Spa, Supreme Wash Plus which includes the Underbody Blast. When I pulled out of the wash my gas peddle was stuck and sped up causing me to run across the curbs blowing out 2 of my tires & nearly running into a tree. 9 minutes later at 11:40 AM I was forced to pull into the Just Tires, 2 blocks away to replace two tires. Spoke with Tony the manger who said it was impossible that the car wash caused my gas peddle to stick & refused to discuss anything since they weren't driving my car. He suggested that my floor mat probably caused the gas peddle to stick. My car is a Volvo and floor mats are bolted into place. read more

My car was super dirty so I got the full exterior and interior detail, and they pretty much turned the car brand new. Well worth it! read more

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Worst car wash I've been to by FAR I paid for the $14 wash and they did not wash the front half of my car... there were two gentlemen that hand dried/tire shined and not one of them told me my car was still dirty, I did not realize this until I got home. Very disappointed in the integrity of their staff and value of the wash. read more

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I know we live in a very high feed back society and we base decisions and reviews on services we receive based on the information we read. Sometimes not truly knowing,evaluating the situation or circumsatnces srrounding the event when we decide to provide feedback or write reviews. Although i'm not really big on writing reviews, I do feel a sense of commitment to write them when I feel a business or person has gone out of their way to provide exceptional customer service. I can modestly state that H20 is one of those businesses that constantly delivers exceptional work and exceptional customer serivce. I have known Tony and his team for many years, they ALWAYS do a fantastic job when it comes to autombile cleaning and detailing. I am saddened to read some of these less than positive reviews about H20. It is very hard for me to believe that H20 would under perform. For me and those who I have sent over to H20 have never felt H20 exhibied anything less then excellent service. I am extremly picky when it comes to autombile appearence and again I have to riterate that H20 always out performs any other automobile washes. Perhaps some of these negative reviews were only an isolaed incident . As once again I can state that they are extremely good at what they do, offer exceptional cusomer service and is worth the price paid for any wash package you purchase. I would highly recommend those who felt they had less the exceptional service go back and give H20 a second chance. I believe the staff at H20 would definately change customers opinions on the service they provide and those customers would consistantly return to them for any automotive cleaning needs. read more

Horrible place Smashed my door into a wall and told me they did not have time to deal with it Never go here read more

H2O Auto Spa - Car Wash Near Me - Hanover Park, Illinois

I would probably give this place 2 1/2 stars if I could.. Pros: Fast service Nice sitting area Decent Prices Cons: I got the supreme package and they didn't even vacuum the back of my SUV They left fuzzies all over my car, bad wash cloths Inside of doors were not wiped down Nobody in lounge I have paid less for better service read more

They did a decent job of washing my car and doing the console wipe-down. Whoever did the console wipe-down must have been a smoker because the inside of my car definitely smelled like an ash-tray after they got done (and I don't smoke, so the smell wasn't there beforehand). Probably won't return since I expect my car to actually smell better afterwards... read more

I've been coming here for over 10 years as well as my family. Tony and his crew have always taken excellent care of my vehicles and their detailing issues. Back a year ago when I wasn't near the car someone dropped a can of some type of clear substance near my brand new car and it splashed all over the driver side and even in the interior since I had the windows down. It was easily over 100 degrees and sunny that day with the humidity and the car was black. NOT GOOD! I was in full panic mode when I came out to the car because the substance was drying up like paint. I was nowhere near home and didn't know of any reputable detailers in South Elgin. So I randomly raced to two places hoping they could help and I ended up getting the exact opposite response, no help at all. Meanwhile while this is going on it's not getting any better outside with the sun and the heat. I decided to leave Elgin and go to where I felt I had the best chance of saving the car as opposed to making an insurance claim. I was lucky to show up to H20 and have Tony be the first person to greet me. I didn't even have to say anything to him because he saw the extent of the situation the moment I pulled up. Without even a hiccup he asked me to leave the car with him and his team and that they would do their best to try and fix the situation. With all the time that had passed between when I found the car splashed with the substance and when I dropped it off at H20 I was sure that nothing could fix the damage, but when Tony called me back a day later to pick the car up, I had no idea what I was in store for. To my amazement they were able to remove every splash mark and every little dot of the substance off the car! It was fully detailed and looked even better than the day I took it off the lot. I was absolutely blown away by how Tony and his team was able to take a situation that looked like it might cost me an insurance claim or $1000's of dollars into a situation that was professionally handled at an incredibly affordable cost. I'm writing this review today because I actually stopped in for a regular wash on a new vehicle and we reminisced about what had happened a year ago. H20 deserved to be applauded then and they deserve to be applauded now even on a basic wash. A business that will make you feel like they would drop everything to serve you especially in times of panic will have my business for life. That level of service, personability, and sincerity has literally gone extinct in this generation of self-serve robot minded customer service. H20 is also one of the only, if not the only, car wash in the area that offers a no questions asked 5 day clean car guarantee. If your car gets even one spec of dirt on it that you don't like just bring it back (with your receipt obviously) and they will run it through for an exterior wash and dry at no charge! If that's not standing behind your customers I don't know what is. Thank you H20 for always providing the absolute best service possible for the circumstances at hand. All these other negative reviews I would have loved to have seen the circumstances with the customer and the washes frequency of business that day. I'll never understand how people think the world should revolve around them when there's dozens if not hundreds of other customers being served as well. read more

Horrible service! Owner tried to rip me off because I am a woman and felt very saddened by that. We have been coming to this car wash for years and I promise I will never step foot in that place again. Hope you go out of business soon read more

I need bed bugs out of my minivan but they refuse to help me they say my vehicle a liability to the employees how disrespectful of them to deny my money read more

I had a great experience here. I had the complete detail and was not disappointed. The interior looks better than it did when I bought the car, and they got a bunch of the little knicks and scratches out of the pant. I feel like I'm driving a new car. I even had some completely unrelated car issues that just coincidentally happened right after the detailing (just my luck) and I left a message for the owner with some questions and he promptly returned my call and was helpful and receptive. Great customer service and I highly recommend them. read more

The car wash is great but the detail work they do is unbelievable. I've been taking all my vehicles there and they come out like new every time! Recommend for everyone to use! I'm picky when it comes to my cars but these guys do an excellent job. read more

This is the best car wash I've been to. Their detail shop is wonderful. The crew made my car look like it came off the showroom floor. Tony, the owner, is a super great guy who really cares about service. He personally checked over my car when it was done to ensure a superior job. Love this place. read more

The owner responded back to me saying please after my complaint! Great owner right there for not resolving the issue!

Will never go back here at a top-of-the-line car wash interior X terrier and still had to pay an extra two dollars to have snow removed there was not much snow on the car as we had driven up there absolutely ridiculous read more

Hire English speaking car detailers! I came in today to get their $40.00 car wash package for my Toyota Prius. My car has a permanently mounted high pole support bracket on the front bumper. My car has been through a ton of car washes with that support bracket on the front bumper without any complications. Today, the detail tech refused to wash my car despite the fact that this support bracket will not harm their car wash at all. He said he could do the inside of my car only, but refused the request to do the outside. This place sucks! DO NOT GO THERE BECAUSE YOU WILL BE CHARGED AN UNGODLY PRICE FOR THE SAME KIND OF DETAIL THAT YOU CAN GET AT A CHEVRON STATION. read more

H2O Auto Spa - This bracket will not damage any car wash as long as the high pole is not seated in its holder. - Car Wash Near Me - Hanover Park, Illinois

Terrible service and horrible wash. Lots of people were around but no one was at the wash booth for a while. When he finally did, he acted like I was an inconvenience. I paid for the $12 Platinum was (supposed to deep clean my wheel wells) but my wells are still muddy and when I got out of the wash they were bone dry. Meaning no water or soap even touched it! Plus there was still a lot of dirt at the base of my car. DO NOT WASTE YOUR MONEY HERE! Posting the picture of the receipt because I just got a reply suggesting it wasn't their wash. read more

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Terrible management and customer service. Took my car in for a detail and was overcharged for a poorly done job. Dropped my car off on a Sunday and got it back the next day. Everything was still wet when I received the car, so I allowed it to dry for a day. Once I got in the car the next day and starting inspecting it, the car was dirty. For the amount of money I spent, I was expecting a well done job. I was in no rush to get the car back, but they had called me that my car was ready. I contacted them directly and was told I had to come in to talk to the manager before he left for vacation. When I arrived the following day, I was told " I came in too late" and the manager had left already. They didn't seem to try to work with me at all and were very dismissive. They refused to give me a refund and said if I wanted it re-cleaned I needed to wait a couple of week since they are "busy." Would not recommend their services, overpriced and poorly done. read more

I went here on a Friday afternoon and was very pleased with the service. The guys were really friendly and my car was spotless. Price was decent as well. I would definitely go back here for my full detail car washes! read more

Excellent car wash, have been coming here for years. Give it a try.

I have a 2014 Ford Explorer and for the first time I decided to give ,,her" a full detailing service. They ruined my car. I don't know how or what polishing cream they used... or maybe the polishing machine but, entire front bumper is now exfoliated all over... small parts of paint are gone. The manager explanation is... my car had the bumper like that before coming in for service, and those missing paint spots are caused by normal driving !?!? I asked him to show me another car like mine but he avoided the answer. ------------------ Wow! The owner call me the next business day and we meet at the car wash location. As he said( and he is right) the communication is everything and in that day, with manager, wasn't. He shows me few cars(his car too) with the same ,, problem " ... he explained me the actions behind those chips in the front bumper . I'm embarrassed now because everything sounds logical and I overreacted. I hope my previous review didn't harms too much his business. read more

Reasonably priced , convenient for me and efficient. Always pretty busy but in and out fairly quickly. Staff is professional, I stick with the Basic wash but they offer upgraded options plus full detailing if you want to pay more. Maybe when the weather breaks I will drop a lIttle more coin and get a detail. Will update my review if and when I do. read more

First off, they got rid of their 20 dollar package and didn't tell anyone. The 20 dollar package was barely worth it, the car washes in Chicago charge 20 dollars for HAND WASH and interior, unlike this place which has machine wash and then hand clean the exterior. Secondly, they replaced it for 45 dollars for an SUV and 40 for a car. And I didn't realize it until I got there and it was too late. Finally, I brought in two vehicles, one being an SUV and one being a care so why would you charge me 45 dollars for a car and 45 dollars for an SUV? YOU RIPPED ME OFF. Never giving them business again. So many car washes I can go to, even if I have to go a little distance. read more

First and last time I'll be back here. I got the exterior/interior wash. The interior of my car was worse after they washed it. They simply sprayed my mats with water and when they flung it in my car, the water went all over leaving spots from water/salt all over my car. The back end of my car is still dirty and it didnt look like they even wiped the door jams. There are definitely swirl marks on my car which is less than a year old. I do find it convenient that all the "not recommended" reviews are the one star or ones with issues. read more

Had the express detail done today... they did an amazing job! My car looks and smells like new. I always come for the regular wash service and it's great as well. This is my #1 choice for a car wash. read more

Unfortunately, before winter I drove over a freshly paved road and sprayed tar all over the sides, rear hatch, wheels, tires, wheel wells, literally everywhere. I wanted to wait until winter was over to deal with it.... Made an appointment to get my CX-5 cleaned up. I got my car back the same day and I cant even believe how immaculate it looks now! I mean, they even got the tar out of the wheel wells and off the tire sidewalls... It looks incredible. Had them do the interior too and I am not exaggerating when I say that it looks better than when I picked it up at the dealership brand new. Not only did they do a great job but it was done quickly. I will be bringing my car back for sure and also recommending them to anyone looking to get a basic car wash or a full detail. Thank you! read more

I always have a great experience here. Have been to many other washes in the area and always get the best results here. I have done regular washes and express detail service. They do any amazing job! The owner is always great to deal with as well! read more

I have been to several other places for car washes and they do an exceptional job outside and inside. I need a much needed car wash and interior cleaning. They went above and beyond with my car. I never spent 40.00 on a car wash before, but it was well needed since I haven't touched my car in ages outside or inside. I am usually a clean guy so I never really needed the inside clean, but I decided that with the salt from winter and with my only day off I said what the heck. 45 minutes to clean with the top wash. No problem. read more

Overall, good experience. I received the internal/external car wash package for $24. This package was a little too pricey for my taste. Nonetheless, the car was clean and I was out of there in 17 minutes and 48 seconds. My husband has OCD and he timed the service from inception to completion. The car wash attendant told us the service will take 20 minutes - way to go H20 Auto Spa. There a three important elements of service for me: Customer Service, Time and Price. read more

I've been to several other car wash places in the area and this is one of my favorites. They're fast, but still do a pretty good job inside & out. read more

Not recommended. First & and last time here. We purchased the exterior/interior wash for $19.00. They sprayed the floor mats with water and threw the wet floor mats on the seat. It took an hour to dry and vacuum the car. The vehicle still came out dirty and the dash didn't look like it was even wiped down. It was empty that's the only reason we stopped it and now we see why it wasn't busy. read more