First, I'd like to start out that I never go to car washes because I hear horror stories. The end…read moreof January of this year, to get the salt off my car, somebody suggested I go to a car wash. I happen to be driving past Britain's car wash on 31. I pulled in, paid my money, went into the booth, the car was washed and I left. The minute I pulled out. I had static and no radio. I had no idea what was going on. Over the next few weeks everything else started to not work, my GPS, my phone, little things weren't working. I went to the dealership and they asked me immediately if I went to a car wash. The answer was yes. They said this is car wash damage. I went to Gerber collision and glass to have it repaired. After I called it into State farm. I knew exactly where and when it happened. Gerber also confirmed that it was 100% undeniably related to a car wash. The only car wash I went to was Britain's in Dundee. When I reached out, the owner told me without a doubt and without any uncertainty, it was impossible for his car wash to do that to my car. So my $10 car wash or whatever it was, turned out to be over $2,000. I have a $250 deductible that I had to pay. I know that it happened in that car Wash. I'm disappointed that he immediately threw his hands in the air and said couldn't have been us. That's impossible. It's possible and it happened. I didn't run all over calling car washes and accusing them. I had one car wash, at the britons in Dundee, and it damaged my car and my roof. I'm sure their car wash is great when it works, but I hope this doesn't happen to anybody else. What bothers me more is the attitude of it couldn't have happened here. It's impossible. Shame on that car wash, stuck me with a $2,000 claim on my insurance and at $250 deductible. Shame shame shame but I believe in karma.

I used to have a monthly membership, the one time I went twice in one day, they declined me and…read moresaid I had to pay. That same day I cancelled my membership and was done with them. You can only come ones a day! They are NOT unlimited and false advertisement. Also, the rims do not get cleaned through their Carwash. But the Carwash on McClean for the same price leaves your rims super clean. I left this message on their Facebook page for others to be aware, and they disabled my commenting. Good job Brittain's car wash!

I didnt read the other reviews too deeply but i came in for interior cleaning for my minivan, didnt…read morehave any big issues like spills or pets so i didnt need detailing, but the inside of the car def looked rough after all the mud rain snow road salt and dirt of the past 6+ months.. was able to come in without an appointment, and they got started in my car right away, and they were really fast, and i was impressed with how the car looked soooo much better and refreshed after Very reasonable pricing and ill definitely come back regularly and tell my friends about this place

I paid 34$ for the ultimate car wash what a disappointment!…read more I chose this car wash because it's close to me and they had the best ratings! Not only they did poor job of washing the car, I discovered cracks and paint chips on the car's body! I wasn't aware and thrilled about the car going through an automatic drive-through wash first then they do a hand wash. Very upset and frustrated! Who's gonna cover the paint chipping all over the car? Moreover, the plate numbers were bent! Is that all your automatic car drive-through is doing? They rush you so there is no chance to inspect the car properly. Every time I point out something needs attention they respond: don't worry! They don't listen, they're in a hurry, and now I'm the one super worried! I just realized that in the receipt it states power wash rubber mat! And they only vacuumed!

They recently rebranded to Brittain Car Wash. I saw an ad on Facebook for a free wash, and after…read morethis brutal winter, my car definitely needed it. It's a really nice setup -- completely touchless, so there are no giant scrub brushes that can scratch your paint. That's a big plus in my book. The only downside is the drying situation. There's no built-in dryer at the end of the wash. Instead, the dryers are located outside along the side of the building, and it costs $1 to use one. That was a first for me.

They upgraded the wash, looks good and works great!!!read more

Go somewhere else...ANYWHERE ELSE. Or just drive w dirty car. The "full service car wash" took 30…read moremins on a Friday at 1pm. They wash and dry one car at a time. 1 girl (great job) by herself taking all cars in and 3 men at the other end. Mind you only one was drying, other 2 were on cell phone and counting tips. While other cars pull in and wait!?!? Best part is, I asked to speak to the manager & he was the one counting his tips. Then was rude when I asked what was taking so long as one guy worked. Glad I waited 30 mins for this!

Soooooooooo sloooooooow. If there are 2 cars ahead of you, plan on at least an hour wait, for a…read morefull service wash. They do a decent job but the need more people.

It was a free carwash weekend marketing push and I went in on a Sunday to see how this location…read morewas... maybe I got an upgraded vs general wash because it was decent. Barely had to wipe the side mirrors down and that is the litmus for me... the dryer. Vacuums worked well too. This locations equipment must be newer because everything functioned well. Good value here ... if only I lived in the area.

I went here for the first time yesterday I got the mid level wash. I think I paid $15…read more The person working in the register was friendly suggested that I pay $15 for a monthly membership and try it out for an entire month. I declined and I'm glad I did. The car wash was aggressive to say the least. I know you want your car to be clean, but this seemed to beat on my car. Also, as you're going through the car wash, there is no signage to tell you what is being applied and at what stages so I wouldn't be able to tell the difference between a $15 wash and an $18 wash or whatever the top price is. The vacuums were good and strong. I like the fact that they had the air guns for blowing out the crevices and between the seats. The only problem that I saw with the vacuums were that they did not have the standard 4 to 5 inch wand for cleaning areas of flats like the mats things like that. They only had the what I would call the crevice tool which made vacuuming the floor mats, and seats timetime consuming. The location was easy to get in and out of.

Very personable and nice staff. And most importantly did great work! Very reasonable pricing.read more

Amazing been going for years honest people! Marty owner is incredible and the staff always deliver…read moreevery time highly recommend go and see!

Noel should be fired, the lady in front of me was trying to ask if she didn't pump what she prepaid…read morecould he reimburse it and he said there's nothing I can do it's a you problem, she was speechless and didn't know what to do, noel walk away and the guy on the other cashier cane and ask what the problem was and he explained to her that the money automatically goes back to her card, she was happy after that but the guy noel made her feel like crap and all she needed was some simple explanation

The staff is always SOOO sweet, the place is stocked with lots of yummy snacks & drinks. They sell…read morewine and really good selection of craft beers. They also have cheap beer too, blegh, lol Anyways the parfaits are so good but they sell out fast! Highly recommend this gas station, also it is perfectly by I-90. The car wash is so good too. Clean store.

Add the word WONDERFUL to Wash Werks! My car goes in their wash and every single time comes out…read moreshiny and looking wonderful! They have THE best state of the art car wash that no one can top! I've tried most of them out here and I'm so glad I have a reliable top notch place to get my car washed. Prices are same as other places but you get your moneys worth here! It's fast and easy service checking and paying with service members there to greet and help you all the time. Bill who runs the car wash is always there and doing quality control checks and super friendly guy to ask questions about the monthly wash programs! They spare nothing here! The soap they use is plentiful and you actually can smell the freshness in the car as it goes thru. The vacuums to clean inside the car are super suction and pick even the littlest stuff up! They have large trash containers too for you to get rid of trash. The place is kept meticulously clean and neat. I drive over 10 miles just to bring my newer car here. I'm at ease that Bill and his super crew will take good care of me but most importantly take care of making sure my car gets the best wash! Don't settle for a car wash using luke warm or cold water, diluted suds or no suds at all, inferior dirty washing parts or broken stages of the wash ie; tire scrub, hot wax machine. Thanks Wash Werks for keeping my cars looking great!

Great experience. The attendant at the kiosk wasn't pushy with selling me the packages, but was…read moreinformative and answered the questions I did have. This was my first time here and I wanted to measure the quality before investing in a plan. I went with the Deluxe, which is fancy for "lowest tier", but I just wanted to get the salt off my car and undercarriage, which is part of the package. I was surprised to see that there was an attendant inside giving a little "pre-soak" from a hose to prime my car for the wash. Also, this wash doesn't have a tire track! It's literally a flat conveyor belt without any bumper or mound to push you along, which is great for those worried about scratching their rims. When I came out, I was pleased with the quality of wash, even at the lowest tier. There were a few residual spots, but nothing egregious and easily something that could have been remedied if I brought a towel for a quick wipe. Based on this experience, I will be back on a Sunday to get the full Ceramic Shield package and if that goes well, I'll consider a membership, as well as upgrading this review to 5 stars!