From custom-made jewelry to Hawaiian, bracelets and gold chains, pendants, and much much more. This is a place to purchase your gold. Brianna is super friendly and aunty gives the best deals. Also, I want to add that I placed my custom order for my bracelet on Dec 3, 2023. Brianna stated that they will try to fulfill the order before Christmas. In the previous reviews I see so much people complaining about special orders and pick up time and dates. People need to be patient. When the order is ready they will call you. Also, if you want updates on your order, just text them. I personally met the father and I have had no issues. read more

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I never learned from my past experiences with Princess Gold in 2022 , 2024. We were given promised dates to pick up and not once twice 3x they ever delivered. I gave it another chance and I ordered a bracelet April 4, 2026 told us it would be ready in time for by my nieces' birthday April 24, not ready comeback May 13 not ready comeback May 22 after 2:00pm not ready. They promised another date May 23. Will see.. they said they cannot help they are busy.. go figure If you can handle lies after lies go here.. If you are patient kind & understanding go here read more

Paid in full was told 6 weeks. After 10 weeks they keep saying tomorrow. Then they tell to come on the day they're closed. Now they just hang up when I call them. read more

Owner dishonest about purchases Made an order and was told to pick up 3 weeks nothing was ready I came by twice to check I was then told to return on a specific date at a specific time the day before the date to pick up they called and said they had no Gold and could not make my chain. Very unreliable, made false promises and wasted my time. Do not go here if you want to shop at a reliable place this is not it. read more

Went in on whim to check out what pendants they had. Lack of customer service & just bad vibes. I'll look somewhere else.

poor service! OVERPRICED GOLD! they take forever to get back to you. Don't waste ur time

This used to be a good, reputable family business. I bought a lot of jewelry from Alina when they were in Kalihi. I stopped by yesterday to buy a bigger chain and she's real pushy and kept saying "why you no like buy from me?" I told her it's because her price is $2k more than other places and I don't want to get ripped off. Do yourself a favor and do not come to Princess Gold Creations. Unless you wanna get ripped a new one. read more

They don't answer the phone!! Waste time trying to call and there hours is off... open 12/1:00 but the shop doesn't open till owner gets there read more

***DO NOT COME HERE IF YOU EXPECT A CERTAIN LEVEL OF QUALITY AND CUSTOMER SERVICE*** keep reading for my situation with "Princess Gold Creations. On 3/11/22 I went in and made an order for a custom 10mm bracelet. Alina (Owner) helped my put in my order and said "anything you like we can do". I wanted a 10mm 14k gold bracelet, Lehua blossoms on the Ohia tree. I also wanted "Hoku Healani" in the font "brushed script" raised in pink glitter and blue glitter enamel ombré. All of which she said she they can do. It would be ready on 4/1/22 On 4/25/22 I went in to ensure my order would be ready. I spoke with Brianna (Alina's Daughter) she confirmed with her dad that it would be ready in 4/1/22. On 4/1/22 I went into the store to pick up the bracelet. I spoke with Alina and it was not done. I asked to see it. Let me tell you. The bracelet was not what I wanted. I was not happy. They took it upon themselves to engrave something without consulting me. Yes, it had the Lehua Blossoms, the engraving and the name correct but it was not what I asked for. I was upset and asked what they can do. She was going to give me a refund but I told her it's not that I don't want it, I just wish you would have called me. She offered to finish it and insisted that I would love it when they are done. I was quoted 30 mins. I waited. 2 hours later and they just buffed the bracelet, (photos attached is what I was given). No enamel whatsoever, the bracelet was very lightweight and still not what I wanted. She offered to take $100 off. I explained the significance of this bracelet. She told me it was okay to come back if I did want the enamel since they failed to do it and it was on the original receipt. I paid the remainder of the bracelet. I took the weekend to think about it and look at the bracelet. I still was not happy. I went back on 4/4/22 to add the enamel on the bracelet. I spoke with Alina and told her I want her to add the black enamel as promised. She tried to talk me out of it and then say I should just do glitter. I stood my ground with the black enamel. She said it would take a week. I asked her "what do I get in return?" She laughed at me as she pulled out her receipt book. I looked at her in shock, grabbed my bracelet and walked out. Later that evening I spoke with Briana and told her what happened. She invited me to come back and speak only with her and her father. I agreed and informed her I would come back on 4/5/22. 4/5/22 came, at 1pm they were still closed and I was waiting for them for over 15 minutes (when their shop opens at 1). I walked in but allowed another customer to go I front as I did not want to deal with Alina. She said "you cannot talk to anyone else, you worked with me so you only deal with me, no one else!" She went on to talk about what happened on 4/4/22 and I let her ramble. When she stopped I told her "I hear what you are saying but NOT ONCE DID YOU APOLOGIZE FOR LAUGHING AT ME" she back peddled and said she did and so on and so forth. To cut the story really short, I talked to her husband. I said "if you were not able to do the design in the first place, you should have called me and said "I can't do the design for you. Why don't you come down so we can take a look and design what we can do for you" this would have eliminated all of this" Alina kept butting in our conversation. I got fed up when she started talking about their policy and how they are going to keep 35%. I said "we are having a good conversation over here and you keep butting in. If you want to talk finances, take it in the back!" I looked at the husband and told him "you can take $$$ for labor and I want everything else back." Alina insisted it should be back on a credit card. HECK NAAAHHH NOT WHEN I PAID CASH! Needless to say, they came back to the front of the shop with my refund in hand. As I exited I thanked them and said "Alina, I wish we could have worked it out but it is what it is" read more

Princess Gold Creation - ***Returned bracelet. Look at the dents alone. Lightweight and bendable with a design I was not at all happy with. - Jewelry Near Me - Aiea, Hawaii

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I have been a customer over over 20 years I placed a customized order on December 9,2024. Was told will try get it before Christmas I told them I told them I understand that it won't happen. I called them in February they told me they are working on it. They would send me a layout I got nothing. I called back 2 weeks later same thing. I sent a text on March 17 asking for something bigger since they been giving me run arounds owners calls me back and says they can't do it but honestly they didn't have they silver but they got it now and it will be ready in 2 weeks. I called back they said they couldn't make that design I was very disappointed I searched there website found a similar design sent it to them next day they sent me my design and said it will be ready by march 29 I went I and they told me they didn't have the right size in silver they have it now they will work on it. They told me to come in on April 16 I came in I called multiple times owner finally answer and says we are on vacation and won't be back until end of the month. I paid in cash in full on December 9,2024 Very disappointing read more

this place sucks don't ever think about going here. customer service sucks, owner is dishonest, they're quick too change up the story when confronted about a pick up order that was supposed too be done by a due date. Made me pay them too get my refund back all bc of miscommunication by the daughter. quality of work is trash, waited 2 months for a simple pendent that could be done in 6 days. if you ever think about coming here turn around. read more

May 17,2022: It disappoints me to have to write this review. My family has been getting their jewelry for years here & for my first time I put in an order for a custom pendant made. (I haven't received it yet & it's a surprise for my boyfriend so I'm not going to explain what it is yet) I put in my order on Dec 15, 2021. Paid half thinking they would start on my order. Paid it off in January 2022. They gave me the run arounds I had to send the same pictures of exactly what I wanted multiple times VIA email and also text. They told me "give me a week" I called a week later, "oh give me 2 weeks" waited 2 weeks and called....I had to repeat what I wanted many many times. "Ok give me until next week" SERIOUSLY?!? This order was suppose to be done in February for my boyfriends birthday and now I'm hoping it's done by June 19, Father's Day. I'm so disappointed I'm still waiting for my order May 26,2022 Update: it's been a week. Tried to call no answer. Wrote an email (voicemail asks to send an email or leave a voicemail) Will probably be going down to the store to figure this out. Unless you have lots of time and in no rush for your order, I suggest you look elsewhere. Smh. read more

Used to be a "decent" establishment back in the day but honestly I don't know how they are still in business. Totally unprofessional and lack decent entrepreneur skills. I'd know a thing or two regarding business as I am an entrepreneur myself. I got the wifey many pendants and bracelets from them , especially right after my children were born to add to her and their collections, they're all adults now except my youngest one ( '98,'99,'03,'05,09 ). Alina the owner is such a flake with working on pieces , had paid full EVERY SINGLE TIME as always , but for some reason she's always saying "almost done my friend" , or it's "I'm adjusting to enhance the pendants". She's always BSing saying one thing after another. She messed up one of my son's chains previously and took nearly three months to fix it .. he ended up getting refunded but still! If you want to give your business to people who are gonna scam you and laugh their way to the bank with your money , by all means hit this family up! What do asians even know about Hawaiian heirloom ? Beats me. But when someone figures out that question feel free to PM me. read more

Dont do it... take your business elsewhere. Im very dissatisfied with every aspect of this company. From their lack of communication, unrealistic quotations, cleanliness, and quality of work. I wish I didn't waste so much time, money and gas. You get what you pay for. I ordered a custom 22mm bracelet on 5/12. The worker quoted me 4 weeks for completion, but since I paid in full up front she quoted me 3 weeks. I called three weeks later to check on the status, and they said they needed one more week. She said just come in, it will be ready for pick up. When I arrived a week later, SURPRISE! It wasn't ready. They asked why I just showed up without calling, and said their niece gave me wrong information. They asked for 1 more week and said they would call. One week passed, it still wasn't done. They gave me an excuse of not having gold and waiting for their delivery. At this point, I jumped on Yelp and read multiple reviews of orders being delayed and other customers getting the same run around. So I decided to give them two weeks before I checked. Called them one last time, and they said it was ready for pick up. Got to the store before 1pm, doors didn't open until 1:20. Finally got in, gave them my receipt. 15 minutes later, my unfinished bracelet was presented. They asked for a few more days and it would be done. It took every ounce of patience and mercy to not lose my shit. I took the bracelet as is, unfinished. The bracelet is trash. A waste of $3000! Uneven pattern, spotty details, scratches and dings everywhere. They didn't even do the diamond cut border I asked for. I plan on taking it somewhere else to fix what they couldn't do. 8 weeks waiting for a huge waste of money. If you don't mind putting things on layaway, paying a little by little, waiting months and getting terrible product, this place is for you. read more

Princess Gold is a hit or miss. I gave it a 1 star because of the pendant that I ordered was nice and up to my standards. Reason why I didn't rate it so high was because of the run around given to me. When I first went to put in the order for my pendant, I was told that if I paid half they would print up the design and show it to me, they would also call me when the draft is sketched up I had to give them a couple weeks (according to Aleena's daughter) . So a couple weeks later I went back into pay half and they said they'll start printing the design and show me a rough draft. A month and a half went by , no phone call nothing. Went to visit them, seen Aleenas sister and she told me "in order for them to even start ANYTHING I would have to pay in full. As irritated as I was, I finally paid it in full. Than she said "call you back in about 2 weeks for the design". Weeks went by and there wasn't any phone call. Third time I went in, spoke to Aleena herself and she said "give me two weeks to start the design". Two weeks went by and still nothing. Fourth time , I went in and it was annoying because now I'm wasting my time trying to get a damn design drew up. They finally got down my number and Aleena told me "okay we'll text it to you later on today". Feeling a little relieved I went throughout the day in better spirits until I didn't have no text to me from them. Called the shop, no one answered, so I was back to square 1. 11:30ish I get a text and it is from Princess Gold and them having my designs printed up. Now, I'm irritated because how the hell does a business dealing with Gold which is something not cheap doing this crap?. Anyways, I was so sick of their crap I texted them back which design I liked and they said about 2 weeks. 2 Weeks later, I finally get a damn call saying "it's ready you can pick up". When I seen it , it was beautiful and they fulfilled my request , but I wanna know is how the hell do they play around with peoples money and emotions. There were so many people irritated with them because they gave them the run around. Personally, I won't be going back to them because of this run around. It's ridiculous and I don't have time to be going back and fourth. It was even to the point where I was going to call the BBB. Buyers just beware and take some peoples reviews into consideration. I seen a lot of negative reviews regarding this place but I decided to give them the benefit of the doubt, but here I am writing a negative review. read more

Originally went in to extend my Milano chain. Daughter quoted me $3100 for a 3 inch extension, about 3 weeks wait for parts needed to order... I agreed and put a $1k down. 1 week goes by and mother Aleena says I need to come down. So I make my way there on Sat and wait in line again (atleast 1 to 2 hours), Aleena says can't do it and she only has a 2.75 inch ROPE piece NO milano link. After discussing this she says maybe we try this/that and she will make it work she'll need a week... I agree and left. A week later I go there and wait in line again about an hour or so just to find that it hasn't been worked on, needs another week, okay I figured 1 more week. This happened a couple more times until finally she said to come by its done. I get there early before open and was seen 1st, I get my chain and I already can tell it's not done correctly. From a 27" chain, added a 2 3/4" should make it about 28"+ to a little over 29" but because they joined the rope and Milano link the way they did it measured 30"+ and said "see its even longer!" Fucuken crooks!! I got into an argument telling her it's not done right just take a look at the rest of the chain (rope to link) its so obvious Ray Charles could see this crap from the moon. She finally agrees and holds on to the chain... 1 more week. I come back after 1 week wait in line etc. and AGIAN she says her brother is still working on it... she'll have it ready in a few days. I come back a few days and says it's done. This time instead of only joining 1 rope link to 1 Milano link they did 2 and didn't fuse the open ends either smfh. I was so frustrated and tired of having to deal with coming back and fourth from Waianae I decided to pay and take it home but it gets worse. So a couple months go by and I'm cleaning my chain, as I'm drying it with a cloth the rope extension separated from the Milano link. I dredded going back but had to, I get there wait again for about 2 hours and calmly tell her what happened she tells me they can fix it but I had to let her know how it should've been done. We go back and fourth about it and I keep telling her it's their parts they worked on that broke and tried to show her how it should look by pointing out the original parts of the chain rope and Milano link and how it's joined. She says she cannot!?!? I told her if she would refund me and she says give her back their pieces and she'll refund me so I cut off the extended pieces in the store and gave her back. She refunded me of $3100. If you have to do custom work I advise not to. I've seen their bracelets and they are very nice but while being there for hours and hours of waiting there many times I saw a lot of frustrated customers also with bad experiences. The daughters (if that's who they are) are very respectful, my complaint is against Aleena and her brother who ruined my chain. If they have done it the way it was suppose to be done I would not be here putting them on blast. Many friends and others who follows my social media said how messed up that was and appreciate the heads up. Now I'm sharing my story here so many others can be aware before gambling their hard earned money to work that this place produces. read more

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Been trying to contact them for over two weeks to pick up my PAID IN FULL items, and they've been closed. No notice on the door, nor no notice on voicemail message. Still no response after leaving several emails and voicemails. read more

I first discovered them on instagram and was impressed by their detail and ability to create custom designs. I did my order during the Christmas season, pass their original "guarantee by Christmas" deadline, but they some how got it done. Not only did they get it done, they offered me their Christmas special on a barrel bangle instead of the flat that was advertised. I picked it up Christmas eve with no issues. Overall, great service. Speedy. Priced well. Worth the trip- and they have all sorts of other Jewlery besides Hawaiian bracelets! read more

DESERVES NO STARS Placed an order in the shop on 12/05/2020 for Christmas. I confirmed with Alina that it would be ready by Christmas. It was finally the week of Christmas as I kept trying to call the shop and there was no answer EVER. I did not receive any call that my order was ready and I wanted to know the status of it. Christmas came and gone and I felt bad I did not have the gift for my husband in time. I went into the shop on 12/26/2020 asking about my order. Alina stated "it's been ready" I told her that I didn't receive a call or anything and she said "sorry." I quickly glanced over the pendant I got and there was no engraving done that I ordered. I pointed this out and waited in the shop for it to be done, even though it was "ready." I left the shop and went home, when I got home I looked over the pendant and realized it is not the pendant I wanted. The pendant I wanted was the Hawaiian coat of arms with a warrior on each side and the bottom says "Ua Mau Ke Ea O Ka Aina I Ka Pono" The pendant I got has no warriors but some type of tree looking thing and a bunch of letter on the bottom that you can't make out what it says at all. I am very disappointed and will be going back today to get this sorted out. Update: they will be redoing my order and it will be ready 12/29 . The one I wanted was "casting" and the one I had gotten was "hand engraved" which I wasn't aware of the difference when ordering and was not brought to my attention. I'm glad they are able to fix my order and get the right one. Update: went on 12/29 when they said to come back for the order and guess what ... STILL NOT DONE! They told us to come back 12/31. This is the THIRD TIME we went there for our CHRISTMAS ORDER and it was not done. They stated, " we didn't know what design you wanted" when it is right there on our receipt, plus they have our phone number to CALL us. Too many excuses. Very upset & will not be returning for any business. Also, we drive from the opposite side of the island each time we go there. Update: went back today at 5:00 (they close at 7:30) we were told "you came to early" mind you we were told NO SPECIFIC TIME. They told us to come back in "2 hours" Yet again, we came from all the way across town and have to kill 2 HOURS! We are furious. We just want our items and never to go business here again! Update: finally got my order. Attached the photo below of the corrected pendant. It looks way better than what we first got read more

Princess Gold Creation - Jewelry Near Me - Aiea, Hawaii

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I heard about princess gold through Instagram at first decided to go in look and I ended up ordering me a necklace took a month to make love it for reference I got a 3.5 mm 18" chain rope and 28mm pendant looking to get me a ring next read more

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I had a bad experience my suggestions is to go elsewhere. They cannot communicate and I'm very dissatisfied with my pendant. Also they had me waiting for my pendant for 3 months. They said if I put half down, or pay full; they will start on my pendant. I paid full upfront right away. 3 months later they still didn't start on my pendant. read more

Very good selection of jewelry and they do "special orders". Goad Staff/owner Aleina* allowed me to try on the pendants prior to making a decision. She is very nice. So excited to receive my pendant in a few weeks. Most definitely will be my go to for jewelry needs read more

Princess Gold Creation - 3in 24mm pendant - Jewelry Near Me - Aiea, Hawaii

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Great family business. This was my first purchase of this kind and they walked me through my options, gave me some advice and based on my research the prices was right. Highly recommend read more

Alina along with her sister Jennifer and daughter Diana was super duper awesome! Excellent customer service and very professional (down to earth) kind of peeps. Work was amazing based on uploaded photo images.Completed within 2 weeks. TYSM! Tee, HunnyAni and Ari Nahinu read more

Princess Gold Creation - Jewelry Near Me - Aiea, Hawaii

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They have moved and are now in pearl Kai shopping center between sprint and Ricardo's! JUST FYI

They NEVER return phones calls or email. They say to look on their site for prices but then the site says to call for prices because the price of gold fluctuates! C'mon girls. Go to Kalihi Gold Pawn. Mike & Kelina don't just want your money. They take time to create your one of a kind piece to treasure for your lifetime. There is not rushing you out the door!!! read more

Thanks to Diana, I got what I wanted. People just need to have patience. I waited 1 month and a 1/2 for resizing & the Raised Lettering, "K" to get done on both rings. They're attentive and always gave me an update. You're getting a deal when it comes to the market value of metal, therefore be kind to the owners. They're doing a great job so much that both my sister and mother have purchased pieces from them already as graduation gifts for next year 2020 & Christmas gifts this year, 2019. So knowing that, as a result this place is NOT going out of business. Word of Advice: Do some homework before you go to the store. Most patrons know what they're going to order when they head to the shop. Therefore know your sizing, what sizes bracelet, pendant, or ring you want. Try to browse the web for ideas, etc. And if you haven't already window-shopped at other jewelry shops, you should, in order to make comparisons, etc. read more

Princess Gold Creation - Size 6 Ring - Jewelry Near Me - Aiea, Hawaii

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Customer service sucks!!! Their commit dates for custom order sucks too!! I'm not one to write bad reviews but this place made the devil come out of me with this lack of compassion & understanding! I ended up with a refund cause they could not commit but I love how she tries to twist the story like it's my fault they didn't have my PAID produce ready as promised! Y'all lucky I don't live in Hawaii cause I would told you off to your face! I'm over it but I would not recommend them! Go elsewhere!! read more

Every time I've ever gone they've been nothing but amazing. Once you're a customer they treat you like family. They're patient, understanding and down to earth. Bought a chain and bracelet set almost 15 years ago. Recently I took my chain in to be fixed and they took care of it, no charge. Everything is priced appropriately. I mean it's not the swap meet, so you're paying for quality. They'll always be our family jewelers. read more

took over 3 months to fix a chain that was supposed to be given to me within 3 weeks as promised. Went to pick it up and they couldn't find my chain. bad communication and bad business. read more

Princess Gold Creation - Jewelry Near Me - Aiea, Hawaii

They have the best prices and I'm always happy with the finished product !! I've read many reviews about the jewelry not being ready on time I would suggest to order way before you need it.. it is worth it !! And she does layaway which is awesome !! read more

Princess Gold Creation - My recent purchase 8mm bangle - Jewelry Near Me - Aiea, Hawaii

Very happy with my bracelet - very upset about the lack of communication. I put in the order on 5/10 and was told it would be about 3-4 weeks. I got my bracelet on 6/18. I don't mind waiting, I just wish they had been honest from the get go. I called for updates to be told they'd call me back, but they never did. I sent an email and never got a response. I went in several times to be told "One more week. Come back on..." Finally when I went in on 6/16 they told me they were still waiting for the gold. This was the first time this was every mentioned. Why keep telling me it'll be ready in "one more week" or on a certain day when it hadn't even been started on!? They engraved it within 2 days but I spent 5 weeks being lied to about the whole process. They don't communicate with customers and they don't communicate with each other. When I went in on 6/16 the daughter said they'd let us pick something when we pick up the bracelet as a compensation for the hassle. Fast forward to 6/18 and the mom helps with the pick up. When my mom brought up picking something out for compensation, the mom/owner got defensive. She said she could not do that and that she could not give a discount. She said either we could get a discount on our next purchase or she could refund us all our money because she could turn around and sell my bracelet (no name engraved on it). WTF. We not once asked for a refund or discount. I fully intend to keep the bracelet but I got pissed when she said she could easily turn around and sell it. After calling her daughter out it was confirmed we were going to be able to pick out a "jade" bracelet. We did not get a "jade" since none fit, but that part is whatever. I would NOT recommend coming here. Every time I went in I also heard other people complaining about their lack of communication. And after the customer would leave the mom/owner would complain about them. read more

Wish there was a negative star rating. The female owner tells you one thing then remembers the conversation as something else. Poor, poor, poor communication, replies only when they've been backed into a corner. Never ever go there for Hawaiian bracelets. Still haven't received my bracelet even though I had placed my order several months ago. Waiting to see if they will refund my huge deposit. read more

Super sweet family owned business. Wife, husband and two daughters. I buy my jewelry from here often and Alina always remembers and gives great prices for return customers. They are always willing to work with you to create any custom design you have in mind. They also buy old gold to use towards your next purchase. read more

If you get to know the owner, she is really a good person. Very helpful with a kind heart, she gave me a good deal with my daughters jewelry. When it came to my neckless with had some difficulties, but with a little communication she really pulled through, she gave me an awesome deal. I've dealt with a lot of jewelry stores, but I'm very pleased with Princess Golds, quality, willingness to work with customers and service. Very satisfied, pleased and appreciative with the deal I got on my neckless. I will be referring my friends and family, also be coming back soon for more purchases. Be mindful the owner is very happy, exiting person. So it could seem she's aggressive, but she not, she's just a happy go lucky person, with a great attitude. Much Mahalo's read more

They the best when it comes to gold prices they always work with me on price . Been going here many many years back when they was next to bongs tattoo shop back In the day untill now in pearl city. 5 star read more

BEWARE ! Don't ever go here ! Her quality of jewelry is HORRIBLE ! I got a bracelet done by her and it was so badly done that it CRACKED ! yes you read right CRACKED ! She told me that she would fix it for free but when I brought it in she wanted to charge me 120$ ! She is rude and greedy ! There have also been times where we order jewelry and come to pick up on the specific day and it's not ready ! How upsetting when you need it by a certain date for a special occasion ! Her price may be cheaper than a lot of places but you get what you pay for ! read more

Princess Gold Creation - Jewelry Near Me - Aiea, Hawaii

I just dropped off my ring to get fix and it cost $80. I thought it's kind of expensive considering it's a small job l will pick it up in 2 weeks. Will see how it's fix and update the results then. read more

WORST service ever! I ordered an engraved hawaiian bracelet for my daughter. They have a cute Minnie and Mickey sample at their showroom and I wanted to imitate that. I was promised 2 weeks and I waited 5 weeks. The bracelet was super light compared to the one they have on the showroom and I asked exactly for the same thing! Not sure if the weight and price was right?! If I paid a good amount of money, I'd expect a better quality. On the same visit, I also ordered Necklace and a matching bracelet. The owner said she would give it to me in a really good deal. Again, I was promised 2 weeks or she would call when available. 6 weeks passed NO update. I walked in to follow up, they asked for 2 more days. I gave them 1 more week before going back. Nothing! I called after 1 months and the owner's daughter said her parents were on a vacation. She said the jewelries were done but she doesn't have a code to the safe. She gave me a date. I got really excited, perfect timing for our company's Christmas party.. unfortunately, when I went to pick up on the date stated it's not even closed to being done. How frustrating is that?! I was very patient and calm but they keep trying to be nice! I asked the daughter why does she keeps on lying? And she gave me 4 different excuses. She said blame it on her mother who told her to lie. After waiting for 5 months, I sent my mom to follow up, as I was loosing my cool. They said it was beyond their capability to design my order. But when I placed the order they said it was easy and why make me wait this long!!! They finally decided fo refund my money. Never going back to this shop again! Wish them lots of luck with the business and hope they treat their customers better!!!! read more

Affordable Prices, should say enough. Went in for a pendant but left with a chain as well. read more