Called on New Year's Day expecting to get voicemail. Nope. Phone was answered by Sam, who…read moreimmediately started taking information about my furnace problem. Given the symptoms, we thought I might have to replace my blower fan. At noon today, I got notice that Mike was on the way to look at the problem. At 12:30, Mike arrives. At 12:35, we're both looking at the furnace while he takes the blower fan cover off. At 12:37, he has diagnosed that the fan isn't dying or dead, but that it has shifted in its mounting bracket, making the fan blades hit the enclosure. SUPERB AND FRIENDLY SERVICE! I COULDN'T ASK FOR MORE. Honest, responsive, hardworking and friendly. HIGHLY RECOMMENDED!

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

A guy came out and looked at the Toilet and the flushing problem. He said that the toilet was very…read moreold and would need to be replaced. He quoted $1,000 to install a new one. That was ridiculous, toilets seldom go "bad", it is the fill and dump valves that need to be replaced. I fixed the flapper valve assembly myself for about $12. I hate to say this but it appears that there is something going on in the plumbing repair business where they are charging extremely high prices. You can call a few of them and they will all quote the same ridiculous price for a repair.

Hands down the best! Honest and less expensive. Other plumbers charge a fortune, their prices are…read morefair to get customers through good service n word of mouth. I tell everyone about them. Riley tackled a job with ease that scared other plumbers and Derick punctual, honest and communicates very well. I will always use Pace for plumbing.

I had a great experience with Shaw plumbing. They were able to get someone to my house within a few…read morehours of my call. They were even able to rearrange some appointments so they could come at a time that was convenient for me so I didn't need to leave work early. Michael was friendly, quick and clean. Most importantly, my dog liked him

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Had a drain pipe clogged that was causing water from the kitchen sink to back up in a utility sink…read moredownstairs. Brian showed up and got right to work diagnosing the issue and getting it taken care of, going the extra mile along the way. Excellent work. Efficient. Will call again!

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

We had some water heaters installed July 2017. Due to the set up we have the job was challenging…read more (Complicated set up with minimal space). I wrote a negative review regarding pricing. I wanted to update that review in terms of quality of work. We have had zero issues with the plumbing. While they may be more expensive than other companies they do quality work. Get a written estimate. I would prefer to pay extra for expertise vs having to redo work.

Needed help on a DIY project (replacing the cartridge on a shower handle valve) that I had tried…read moreand failed at. I received a prompt response from Tory even though it was early on a Sunday morning. After describing my issue, we agreed on an estimate and scheduled a time for later in the day. Tory was able to come earlier than scheduled and finished the job in a short amount of time further agreed upon price. I believe the price was more than fair for short notice on a Sunday. I highly recommend Tory and will not hesitate to call him again if the need arises.

I cannot really comment on the plumbing prowess of this company, as they simply replaced a plug-in…read moresubpump at my house, but I can let you know that they charged me $953.75 for this job. The pump cost $150, so according to my rudimentary calculation, they charged me over $800 for about 20 minutes of work. You might want to go with a company that charges $150-200/hr, which is industry standard for the Spokane area, rather than these guys. Receipts are attached.

I am very happy with Division one plumbing! I called and was able to get them to my house same day…read more Dave and Terrin were kind, quick, and fixed a problem we had been having for months no problem. I would definitely recommend them for all your plumbing needs! 10/10

professional, punctual, detail oriented and accommodating to…read moreour commercial needs. fair plumbing rates as well!

Good guys. Very reasonable and easy to work with. They are fair and professional. I have worked…read morewith them a few times with consistent positive results.

My experience dealing with Peck Plumbing and Jenna was a complete waste of time. We scheduled and…read morehad a confirmed appointment with Peck Plumbing to repair our shower. On the day and time of the scheduled repair, no one showed up. I waited a half hour, called, and was told she (Jenna) had forgotten to put us on the schedule and offered to re-schedule us next week. I informed her how my wife and I made arrangements and prepared for this repair job (such as boarding our dog, childcare plans, adjusting work meetings, removing doors and items from the bathroom). When I requested an appointment later the same day, Jenna then transitioned to the weather and road conditions. She made it clear that they had no interest in honoring our appointment. I do not feel the weather was an impediment to this repair job. Regardless, she did not offer to rectify her mistake in a manner that was appropriate to us, the customer. I expressed my frustration with her lack of understanding the inconvenience that Peck Plumbing caused us. Jenna responded in a bizarre, argumentative manner and asked if we made childcare plans for the other plumbers we scheduled estimates with - as if a 10-minute estimate is comparable to a confirmed repair job. It was clearly an attempt to distract from her failure. DO NOT WASTE YOUR TIME WITH PECK PLUMBING! I recommend looking elsewhere for a dependable, professional company.

We asked Jerome to install a wash sink that we had purchased, in our basement. He was here within a…read morefew days and did a nice, clean job at a fair price. We've been looking for a good, trustworthy plumber for a number of years and we've finally found the best! I highly recommend Peck Plumbing for all your needs.

I needed a kitchen and bath remodel with a strict budget. He worked with me to keep the cost…read morereasonable. John and his crew were great. They did an excellent job. Would highly recommend them.

Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.