Will and Marty from hometown plumbing came out to help me with a clogged pipe. They were able to…read moreget me in same day and were amazing and very knowledgeable. They even did a whole house check to make sure all my lines and shut offs were working. They were able to fix my issue very quickly and I will gladly recommend Will, Marty and Hometown Plumbing to all my friends. Thank you again!

Off the top, Hometown Plumbing fixed my plumbing problem. The guy was friendly, and I didn't feel…read morepressed to use his services. All good. Not-so-good. When the old water line was cut (within the drywall of the interior home room) the guy wasn't paying attention, leaving the cut and going out to his van. There was a LOT of residue water in the line and had I not been watching and able to capture the drainage at least a gallon of water would've spilled between the drywall and the house frame. Little to no ventilation in that space assuredly would've led to mildew and perhaps the need to replace drywall. Secondly, before leaving I noticed he hadn't used any foam fill between the outside wall and the spigot. I asked about it and he said, "It doesn't need it". Malarky! It was needed and I applied it myself after a run to the store. This was just laziness on his part. Yeah, if in a pinch again and Hometown was the only shop available to fix I'd go with them again. Otherwise, I'll look elsewhere for plumbing needs.

I don't even know how many stars to give. I should have waited for more quotes. Anthony was nice…read moreand professional - but I was swindled in price. My mom unexpectedly had to move in with me and is terminally ill. The home isn't vented properly and the gas stove/oven was causing air quality issues for her. $300 to cap off a kitchen gas line. Literally pulled out range, capped it, pushed it back. It took less than 10 minutes. It was initially higher but I got a "previous" customer discount of $50. I had to get it capped for an appliance change & before it was delivered. Now that other places are responding (after the work is complete and paid for - I paid $150 - $200 more than I should have). They have it listed as base cost for repair. It wasn't a repair. Ouch! If I weren't in a hurry to provide better indoor quality air to my mom by switching out the range- I would have waited to have more quotes. I definitely would have picked someone else so money was more directed to taking care of my terminally ill mom. Lesson learned.

We had a problem with sewage backing up in our rental. Our renter messaged me over the weekend…read morebut it was Easter Sunday so I asked if she could wait until Monday. I looked around at recommendations on Yelp and tried a couple phone numbers that gave me answering machines but Platinum picked up right away. I explained the problem and was given a very reasonable quote and we arranged to meet between 11 and 12 at the house. Chris showed up at 11:00. He assessed the problem, reamed out the line and ended up having to replace a wax ring on the toilet all in a matter of maybe 90 minutes. Chris is super nice and we were impressed with his professionalism and especially that he showed up on time. We will keep their contact information for any future problems.

Unbelievable service! Kind, respectful and prompt. They went out of their way to help me (twice)…read morewith a tricky situation. I HIGHLY recommend their entire team!

My experience dealing with Peck Plumbing and Jenna was a complete waste of time. We scheduled and…read morehad a confirmed appointment with Peck Plumbing to repair our shower. On the day and time of the scheduled repair, no one showed up. I waited a half hour, called, and was told she (Jenna) had forgotten to put us on the schedule and offered to re-schedule us next week. I informed her how my wife and I made arrangements and prepared for this repair job (such as boarding our dog, childcare plans, adjusting work meetings, removing doors and items from the bathroom). When I requested an appointment later the same day, Jenna then transitioned to the weather and road conditions. She made it clear that they had no interest in honoring our appointment. I do not feel the weather was an impediment to this repair job. Regardless, she did not offer to rectify her mistake in a manner that was appropriate to us, the customer. I expressed my frustration with her lack of understanding the inconvenience that Peck Plumbing caused us. Jenna responded in a bizarre, argumentative manner and asked if we made childcare plans for the other plumbers we scheduled estimates with - as if a 10-minute estimate is comparable to a confirmed repair job. It was clearly an attempt to distract from her failure. DO NOT WASTE YOUR TIME WITH PECK PLUMBING! I recommend looking elsewhere for a dependable, professional company.

Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

We purchased a Bradford White Hot Water heater and was charged $2300 on May 1 2024, then in March…read moreof this year we had to have an element replaced because we had no hot water, they charged us $350, saying it was not under warranty. Then this weekend, it stopped working again and they want to charge us again to come out. Clearly there is an issue with the hot water heater. This was supposed to be a high end water heater, but clearly it is not . The company only gives a 1 year warranty but according to the model number it has a 6 year warranty. We ended up going and buying a new hot water heater and installing ourselves. This was a terrible experience.

Yo, Taylor pulled up on the scene like he just hopped outta a lowrider in South Central with a…read moretoolbox full of platinum hits. We had a unit colder than a diss track--no hot water, tenants lookin' stressed, vibes all bad. My man took one look at the situation and said, "Say less." No cap, he went straight to work. No duckin', no weavin', just straight bars and pipe wizardry. Before long, the water heater was back droppin' heat harder than a summer block party. Taylor got that real get-it-done energy. Dude treats plumbing problems like rap battles--he shows up, handles the competition, and leaves with the W. His confidence is smoother than a G-funk bass line, and his work is tighter than a freshly laid beat. If plumbers had mixtapes, I'd be bumpin' "Hot Water Chronicles Vol. 1" all summer long. Much love to Taylor for keeping the hot water flowing and the residents from taking ice-bucket showers. Homie earned every one of these five stars. Straight fire. Would book again.

Easy to make appointment, Edward Baca was there right on time, totally friendly, my plumbing issues…read morewere fixed at a fair price. Easy. I will definitely use this company again.

I've used 1st Response Plumbing both through the property management company I work for and at my…read moreown home, and they consistently deliver. What sets them apart is their response time, when something goes wrong with plumbing, you don't want to wait, and these guys never make you. They show up when they say they will, get the job done right, and communicate clearly throughout. The quality of their work speaks for itself, and the value is fair for the level of service you get. Highly recommend to anyone needing a reliable plumber in the Spokane area.

professional, punctual, detail oriented and accommodating to…read moreour commercial needs. fair plumbing rates as well!

Nice, knowledgeable, efficient, plumbers, they were able to supply and install the hot water system…read moreI needed in a timely manner, at a reasonable cost. Thank you, to Brian Cole and his crew

Aaron came out and investigated several things for me from pipe corrosion to my broken water…read moresoftener and water logged expansion tank. He's super helpful and nice, and responds quickly. I love their online Jabber tool for quotes, appointments, and payments as it just makes everything quick and easy and cuts out bad handwriting and dealign with checks and email threads. Aaron, Payton, and Donovan came out and did lots of repiping, reconnecting, and replacing of components. They were all super friendly and happy to answer any questions I had. Overall, the work was done on time and with excellent craftsmanship - turning my spaghetti piping into something to marvel at. I've already referred them to my friends and family.

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

No response from Sam after coming by to see plumbing project. No quote, nothing...said he was going…read moreto a family reunion and would send the quote in a bit. Heard from them today, work had already been done.