Chase is the man. He showed up on time and got the work done as requested. Honest worker and gets…read morethe job done!

From the owner: Services both WA & ID. Can tackle all excavation needs -…read moretrenches, foundations, etc. Certified for septic installations in WA & ID. Specializes in underpinning homes.

Rick's expertise & honesty saved me thousands of dollars! I didn't know where to turn or who to…read moretrust when the first estimate (a rooter crew/company) aren't plumbers, and they're saying it's septic issue. When I called Rick, he was able to explain a few different possibilities after I explained what was happening, and it would have cost me many thousands if I hadn't called him. They checked up on me after the fix, worked after hours, and on the weekend to make sure my problem was solved. Rick also has great, trustworthy connections if you have a clog that is not septic related. I will always call Tri-County Septic team first.

These people are all FANTASTIC! Friendly, reasonable, do…read morewhat they say they will do and then some, and when they say they will do it! It is really hard to find companies these days with such great attitudes, honest and knowledgeable. Too bad I can only hire them every 4-5 years! THANK YOU.

We just had Quinton out to pump our tank after what we were told was the maximum years between…read morehaving our tank pumped. As a quick background, this is the first home I have ever had that was not on city sewer, so I have no experience with septic systems. We have lived in this home for 3 years, and were just doing what we were told was the time period to have it pumped. Well... Quinton came out and got things set up and opened the lids of the tank. As we were making small talk about things and I was asking questions, he asked me, "do you really want me to pump your tank?" I asked him why he asked me the question. His response was that it was obvious that it didn't need pumping and wasn't really even close to needing it. I replied that it is likely that we would be selling the house next year anyways, so it would be a good thing to have on the listing that it was just serviced in October. His response was that it is required that he come out and do that within 90 days of closing anyways. After conversing and thinking about it, I decided that it wouldn't be the best use of money to do this twice within less than a year. I thanked him for his integrity and even though he will likely get paid for fewer hours today than he was planning on, he walks away with integrity and a repeat customer. One other piece of this, is that I was so anxious to make sure I paid for the service, I called and processed the credit card before Quinton got set up to completely open the lids. So, I paid for the pumping. He said that it wasn't a problem and we could just delay the processing of the charge, or put a credit on our account so that when we did sell and needed to have the tank pumped, it would be credited. I am super grateful to your team at Gobers and to Quinton. That guy deserves some serious kudos for his ethics and friendliness. He is a valuable asset to your team. Thanks!

I will not use American Septic and Pumping again. My husband and I were in the middle of…read morepurchasing a home and American was the company paid for the septic inspection. American said access to the septic well would be better if risers were installed. I asked about the price and they quoted $500. I said, "okay" to acknowledge the price but he never gave me a written quote, or asked my phone number or even my name. American owner proceeded to be on his phone half the time while I and the current home owner tried to ask him questions about the septic system. We came back to the home for a final walk through a week later to find American doing the work in the backyard, unexpected by me and the home owner. When I approached him that I hadn't asked him to do the work, nor expected him to be there (yes, I now acknowledge the misunderstanding of the word "okay"), he proceeded to call me a B*^%H and it was lucky my husband stepped in. We agreed to pay him for the work that his worker had done. The work was done in August, and we received an initial invoice in March. Yes, 7 months later. The bill even had an incorrect address listed for my husband and I. They never contacted me to let me know he was doing the work, and he was doing work on a property that I had no authority on because I didn't own it. Furthermore, after they completed the work, we smelled sewage odors every time we were in our backyard. My husband had to file down the risers where they had cut them unevenly so that the covers would fit snuggly and not emit septic odors. Bad customer service, bad communication, rude, and unfortunate workmanship. DON'T HIRE THIS COMPANY.

I highly recommend Mr. Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides. Professional and knowledgeable, diagnosed the issue I had with my toilet and offered multiple options to fix it and made the whole transaction smooth rather than a headache.

Called to get a drain cleaning and inspection. We had a tech out quickly. They communicated very…read morewell and we felt like they gave us an honest opinion on what needed to be done. Unfortunately it feels like many companies want to up sell you. Not with Mr. Rooter, we are very thankful for their help and felt the quality and value was great for the service we received. Highly recommend

Tony went above and beyond for me. I was on a tight schedule trying to sell my house, and he came…read morethru. He's a great guy, and I highly recommend his service.

Tony is a first class guy. He listened to my issues, suggested all relevant solutions, and was…read moreflexible to my schedule (Indeed, he came out late on an emergency call I placed.) He's a kind person who put up with all my questions, suggested ways for me to save money, and worked extremely hard to do a thoroughly complete job. I highly recommend him!

I didn't think I'd find myself writing a glowing review of a septic pumping, but here we are!…read more These Fellas were prompt, courteous, efficient and honest. Best service in town!!

I asked if they could add a second service on the same day and they gladly accommodated. I would…read morehave rated them 5 stars but after I asked them to bid out risers on a septic tank, they never got back to me.