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Affordable Drains

5.0 (2 reviews)
Open • Open 24 hours

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Excellent

Response time

30 minutes

Services - Affordable Drains

Hydro-jetting

Septic system inspection

Septic system installation

1 More Service

Septic system repair

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2 months ago

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Gobers

Gobers

(1 review)

We just had Quinton out to pump our tank after what we were told was the maximum years between…read morehaving our tank pumped. As a quick background, this is the first home I have ever had that was not on city sewer, so I have no experience with septic systems. We have lived in this home for 3 years, and were just doing what we were told was the time period to have it pumped. Well... Quinton came out and got things set up and opened the lids of the tank. As we were making small talk about things and I was asking questions, he asked me, "do you really want me to pump your tank?" I asked him why he asked me the question. His response was that it was obvious that it didn't need pumping and wasn't really even close to needing it. I replied that it is likely that we would be selling the house next year anyways, so it would be a good thing to have on the listing that it was just serviced in October. His response was that it is required that he come out and do that within 90 days of closing anyways. After conversing and thinking about it, I decided that it wouldn't be the best use of money to do this twice within less than a year. I thanked him for his integrity and even though he will likely get paid for fewer hours today than he was planning on, he walks away with integrity and a repeat customer. One other piece of this, is that I was so anxious to make sure I paid for the service, I called and processed the credit card before Quinton got set up to completely open the lids. So, I paid for the pumping. He said that it wasn't a problem and we could just delay the processing of the charge, or put a credit on our account so that when we did sell and needed to have the tank pumped, it would be credited. I am super grateful to your team at Gobers and to Quinton. That guy deserves some serious kudos for his ethics and friendliness. He is a valuable asset to your team. Thanks!

American Septic & Pump

American Septic & Pump

(1 review)

I will not use American Septic and Pumping again. My husband and I were in the middle of…read morepurchasing a home and American was the company paid for the septic inspection. American said access to the septic well would be better if risers were installed. I asked about the price and they quoted $500. I said, "okay" to acknowledge the price but he never gave me a written quote, or asked my phone number or even my name. American owner proceeded to be on his phone half the time while I and the current home owner tried to ask him questions about the septic system. We came back to the home for a final walk through a week later to find American doing the work in the backyard, unexpected by me and the home owner. When I approached him that I hadn't asked him to do the work, nor expected him to be there (yes, I now acknowledge the misunderstanding of the word "okay"), he proceeded to call me a B*^%H and it was lucky my husband stepped in. We agreed to pay him for the work that his worker had done. The work was done in August, and we received an initial invoice in March. Yes, 7 months later. The bill even had an incorrect address listed for my husband and I. They never contacted me to let me know he was doing the work, and he was doing work on a property that I had no authority on because I didn't own it. Furthermore, after they completed the work, we smelled sewage odors every time we were in our backyard. My husband had to file down the risers where they had cut them unevenly so that the covers would fit snuggly and not emit septic odors. Bad customer service, bad communication, rude, and unfortunate workmanship. DON'T HIRE THIS COMPANY.

Affordable Drains - hydrojetting - Updated May 2026

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