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Primo

4.0 (268 reviews)
Open • 6:00 pm - 10:00 PM

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PRIMO ATMOSPHERE

What's the vibe?
Upscale
Moderate noise
Good for groups
Dressy

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Recommended Reviews - Primo

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Taylor T.

The service is incredible. Definitely have to make a reservation. But would absolutely recommend to a family or a client on business bringing them here. Such a good place.

Megan S.

ordered two desserts: hazelnut mousse cake and affogato. it's pretty good, and the service was excellent. staff was so nice and welcoming, gave us a lot of recs for things to do in orlando. the affogato was really good. the hazelnut was alright.

Yummm meat fell off the bone soft
Lana R.

I came here with friends for a birthday party last month and we had such an amazing time! The food was on point and the environment was clean and refreshing. I saw an area where there were a good variety of fresh cut bread. The wine is excellent and so is the service. I'd recommend.

Primo Meatballs
Taylor H.

Very busy for a reason! I would suggest making a reservation. We got very lucky and were able to sit at the bar. The food was delicious and we loved watching the bartenders make the drinks. I would 100% get the bread basket with 3 different types of bread with aged olive oil and balsamic - all were delicious! The meatballs were good but it was a blend of meats and I could taste Italian sausage which I wasn't a fan of, but if you like that then you would love it. The Margherita was delicious and I would get it again.

Primo Meatballs
Lynda T.

I booked a table for one since I was dining solo while at the gorgeous Ritz Carlton Grande Lakes for my boyfriend's work conference. This wonderful restaurant is on the JW Marriott side of the enormous Grande Lakes property, which houses both huge convention hotels. Hungry, I arrived about 45 minutes early for my dinner reservation, but learned that I could dine at the restaurant bar if I didn't want to wait for a table. At the bar, I asked the friendly bartender which Italian red wine she recommended and she gave me a taste of the outstanding Il Fauno di Arcanum, a Tuscan red blend. I ordered a glass of it, and I am currently searching where I can purchase a bottle of it locally in Los Angeles. It was that good. A waiter surprised me with a delicious little shrimp amuse bouche from the chef! Savory and light. The Primo Meatballs appetizer was absolutely amazing: three large meatballs surrounded with lots of red sauce and a generous dollop of creamy ricotta. Actually, I was full after eating this, but I also ordered the Butcher's Pie pizza to go with it. The bartender and I laughed as the pizza was delivered to me. I assumed it would be a small personal pizza, but no, this was a full large pizza! That's okay, because I love pizza leftovers - that works, too! I ate a couple of slices, then took the rest to go and boyfriend and I had it for breakfast the next day! This restaurant has a Michelin, and everything I had was really good here. Everything appears to be very fresh and house-made. The service is good here, too. I will definitely come back on my next trip to Orlando, and try more dishes on their menu.

Long Island Iced Tea
Joe S.

After some steamo at the spa, went to Primo to work my Jaw. This Italian restaurant at the JW Marriott was superb in every way. Excellent service in a bright (and a bit loud at times) atmosphere that had you feel like you were in Downtown Italy (is that a thing?). The Burrata Salad had peaches... WTF? Who puts cheese with peaches? A friggin' genius if you ask me. So good and refreshing. The mushroom arancini was also good and a bit heavier. The mushroom ragu was the best part! The Lobster Cacio e Pepe Bucatini was amaze-balls. The Florida Lobster was cooked perfectly and may have been the most tender lobster I've ever eaten (sorry Flavor Flav). The pasta bolognese was also a huge winner. I'd come back JUST for these dishes. The Pavlova chocolate mousse had me drooling like a dog. It was elegant and rich and flavorful, which is what you want in a dessert and in a travel companion (in case of an Alive situation). Excellent Restaurant at the JW Marriott Grande Lakes in Orlando. If you're staying here, make a reservation and go!

Bread service
Joelle S.

Came for the first time tonight as it was listed on my Chase Sapphire OpenTable options but we had no idea it was located in the JW Marriott (the restaurant validates valet parking). It was super cute inside (especially the bar area with the plants) and we easily could've gone without a reservation on a Monday night. Our server made some great recommendations and we loved everything we had, especially the pork saltimbocca and pistachio canoli. We also received complimentary champagne and chocolates which was a very nice surprise. We will definitely be back!

Margherita pizza
Juan S.

I recently had dinner at primo restaurant at the Ritz, and it was a great experience from start to finish. The atmosphere is sophisticated but welcoming. Upscale yet comfortable. To eat, I had the meatballs for appetizers and they were delicious! Also had the margherita pizza which was also great. Tried the ceviche, and for dessert a pistachio cannoli, all highly recommend. The service took a little long, we also had a big group, but very attentive. The server made recommendations for desserts and cocktails, very warm and professional. If you're looking for fine dining experience with top service and great food, this is a great option.

cannoli
Stephanie A.

We were staying at the JW Marriott Grande Lakes and made a reservation at Primo in advance of our trip for a Friday night. Surprisingly, the restaurant (and bar) were startlingly empty on the night we dined, and then switched to packed, reservation-only/no walk-ins two days later. Go figure. The restaurant is beautiful, with lovely outdoor space overlooking the lake and fireworks (when they're occurring) had it not been so hot. The staff was all exceedingly polite and friendly, with our server making great recommendations and discussing the area and the chef's other restaurant location in Maine. However, they did rush our dinner quite a bit. One of my dining companions was still eating her entree when they had cleared the rest of our plates and brought the dessert menu, which was incredibly off-putting. They weren't busy (that night), she was clearly still eating, and we hadn't been there that long, so I really didn't understand the behavior. If it hadn't been for that snafu, I might have given the restaurant five stars, but you can't be fine dining--with fine dining prices--without impeccable service. The menu varied quite a bit in price. Some of the entrees, like pasta were in the $20-30 range, and then other entrees, like duck, were $40+. I ordered pasta in part because that was what I was in the mood for and in part because I just couldn't imagine paying $45 for duck in Orlando. My pasta, the bolognaise was quite good. The server had recommended the meatballs, which we did not get, but I saw on someone else's plate and they looked amazing. The other pasta my dining companions ordered, with the chicken, which the waiter said was a staple on the Maine menu, was not my favorite. I did not really like the taste I had at all. We came back later in the night and had dessert at the bar. I ordered the cannoli's, which were truly amazing and a highlight. The shell was unique and quite sweet, but not in a bad way, with delicious flavors of pistachio and dark cherry balancing everything out. I would definitely order that again. I think if you're staying at the Ritz or JW Marriott, dining at this restaurant is a no-brainer, but I can't imagine coming here otherwise--I'm sure there are other, more accessible options in Orlando. I do wish they set some tables aside for walk-in guests of the hotel, though, because almost all the hotel's restaurants were impossible to get in on another night!

Deamontria R.

Celebrated my mom's birthday here and our experience was okay. I thought it would be a little more upscale but was just an average restaurant. We stayed at the ritz but wandered over to the W which was overly crowded (where Primo is located). Staff was okay, not the most attentive but did the job. When it came to the food.... I honestly would not go back, presentation was nice and it seemed quality but things lacked flavor for the amount we paid. I would rate this place a 3 out of 5

We celebrated a special birthday dinner. From start to finish it was phenomenal. Our waiter was Jody. He was extremely knowledgeable and the service was fantastic. The food came out quickly, and the whole restaurant scene was perfect. We will definitely be coming back.

Bread $4 per person

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12 years ago

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9 years ago

Great service and food was high quality. I did wish there were more menu options though. The staff were very friendly and accommodating.

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8 years ago

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14 years ago

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13 years ago

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10 years ago

Food was amazing, taste and well presented . Servers were super friendly and knowledgeable. Very good prices.

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14 years ago

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14 years ago

With all of the hoopla about Melissa Kelly, I expected something better. I found the food ordinary.

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11 years ago

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11 years ago

Excellent service and excellent food. Very nice atmosphere . The cavitelli were great.

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