Quick, professional and at a good price. Would recommend…read more ..........................

I used True North for an annual check on a/c. It was only ok. Did not seem to provide the # of…read morecheck and service points that I am accustomed to with Scottsdale Air or Day and Night. Felt more like a "let's see what we can find and write up an estimate on some things they probably don't really need" visit on two 6 year old a/c units . And I didn't receive the recap from visit or estimate or receipt until over a month later. Good thing the extra things they identified weren't critical. Holy Moley! Missed opportunity for them. I always believe that if you do a good job and earn trust on the small things you will get the call when the big ticket items come around. Plus the guy left my recycle bin that he moved in the middle of the street in front of the house instead of the curb. I expected better based on some of the prior reviews for this company.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

Thank you to AirTime for their quick response in sending out their plumber Kyle Jenkins to swap out…read moreour shower cartridge. Having the annual membership is definitely a plus in emergency situations like this. We have always trusted and have had the best service from all the staff and technicians at AirTime. Our receptionist Erica was so helpful and efficient in all our scheduling and ensuring quality of performance. Highly recommend this company.

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Did great work at a very reasonable price. No scheduling issues, everything went very smoothly…read more They replaced a compressor and fan motor under warranty and helped dial in our blower motor for the second floor (it was set too low, created a lot of condensation on the plenum). Will call again!

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

Needed a new A/C unit installed because dog had been urinating on the previous outdoor system…read more Spoke with Jason who was able to get me a reasonable quote for a new unit installed. They were very patient and listened to my concerns as I had just been ripped off by a different competing place who had been out three times including charging us for coolant when it was spot on obvious there was corrosion and a leak (I do not recommend Simply The Best). Jason provided the quote and the install was done within a few days which is excellent response time considering I was in a jam and summer is here. Installers were very professional and even had the job done under the quoted time frame and did preventative maintenance on the other existing unit. Recommended. Straight forward, friendly and professional and don't play games with you like some of the other guys. We need integrity living in Arizona with the heat and I can say based on my experience, Northern Air provides exactly that! Thanks again and will use in the future for all cooling and heating needs!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

Matt came out to flush my hot water heater. And check other plumbing concerns. He was very…read moreknowledgeable, friendly and efficient. He was even kind enough to help me remove some heavy items in my garage. He definitely went above and beyond thank you Matt!

I'm so upset. I've used Dukes of Air for 10 years now. I know they have had changes in the company…read morebut not good. Usually there are very professional ladies in customer service who are accommodating. Today it was someone who could barely speak English and kept telling me I have to pay because my agreement expired. Instead of asking if I like to renew he insisted that I would have to pay. Ugh after all these years with a great company I now know how to find somewhere else to go. So disappointed

Travis showed up on time! He installed three sensors. Now I have a smart AC.. I know when to change…read morethe filter as well as if my water heater has a leak or my AC needs service. Travis explained everything that he was doing to my unit. Professional, courteous, and patient. Travis also checked my whole system and gave me pointers and an estimate on how to continue getting the most out of my HVAC. Totally satisfied with Larson AC. Thank you and I would highly recommend them for service or HVAC needs. They specialize in Trane systems.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

Referred to Valleywide Cooling after contacting 2 other a/c companies and denied coverage by my…read morehome warranty. Jim and Margaret are amazing Fantastic customer service and follow up. The best is the price paid. Quality unit that will run more efficiently than the 13 year.old one they removed and replaced.

Honest repairs and reasonable prices. Quick response they were out the next day after I called. I…read morethink if it was an emergency they would have been out same day

Always great dealing with Steve's!!! We called and they had a technician out the next day! They…read moretext you and let you know how far away he is, and that's such a great thing! Our technician was Xavier and he was super knowledgeable and nice! He had our unit fixed in about 15 minutes. Pricing is always great too! Can't say enough great things about Steve's!!!

If I could give zero stars, I would. They have the worst customer service and were so…read moreunprofessional. Technician and office/scheduling do not communicate. Technician came out for a service call, then stated that office would call to reschedule for additional service. Office never called and two days later a technician randomly shows up unscheduled without being notified. Nobody was home. Their office called a week later to send invoice but had all the incorrect information. Then sent over invoice and charged for second visit that never happened (because they did not call us to schedule the security nd appointment). Now let's talk about the office employee. Candace was extremely rude and unprofessional overall then proceeded to hang up on me during conversation. Then when we called back and asked for a supervisor was placed on hold and hung up again. Calling a third time and asking Candace why she hung up she laughed and proceeded to say "you're mistaken. The phone call was complete."Needless to say, they also overcharged for work that was not actually done. when you try to use a small family on business compared to the big name companies, this is how you're treated. There is no accountability. I highly recommend you Do Not use Steve's ultimate air unless you want Candace to hang up on you and charge for services that did not happen.

If you are reading this, you are likely looking for A/C work, as I was when I called and had the…read morepleasure of talking to Frank. my A/C had failed the week before, but we were able to get it running and I had that fear that we likely all get at some point in AZ. "What if it fails and can't be repaired?!" I talked to 8 different HVAC companies, had 4 of them come to my house. I didn't just want my unit replaced, I wanted my house to be comfortable. 2 of those companies had thoughts, but were either WILDLY over price (like double) or thoughts that I am not sure would solve my issues Frank came out, talked to me about my struggles, and came up with a plan, he then explained his plan and why and how he felt it would make the difference I was looking for. from there I pestered this poor man with questions, and thoughts, and "what if" and "maybe we should upgrade this?!" he was patient, listened, explained, and as they just left my house I can tell you this. even thought the house is still cooling down from having everything open... all day on the hottest day of week, and possibly month, the air is coming out cool, it feels like the whole house is getting the cooling it needs, and Quiet... OH MY GOODNESS! this house has NEVER been so quiet, especially running on full blast... THANK YOU FRANK, and your whole team. Gabriel your installer, and his people, EPIC, prompt, thoughtful, explained everything, and I could not be happier!! if your looking for A/C work, at least call them, it will be worth the conversation!

We had an air conditioning emergency ( in July and house was 98 degrees inside) and Sun Valley Air…read morewas to our house within 45 minutes and had our air conditioner fixed with new motor within the hour. They came back the next morning to check to make sure everything was to our satisfaction. We will definitely use them again for future air conditioning needs. Thank you, you saved the day!!