We moved from a 2000+ sqft apartment in Florida to a 589 sqft cottage here in Middletown and needed…read moresome space to store our extra stuff. Middletown Self Storage was there to take care of us! They recommended a unit that was perfect for our needs, and even offered us a 10% military discount. Their customer service was outstanding, their AutoPay was convenient, and their hours made it easy to access our stuff in a climate-controlled building. If you ever need a place to store your stuff in the Newport area - check here first!

Excellent service. Their large outside unit made the big job of moving a household across the state…read moremuch easier than we expected. Jon and the staff accommodated our changing schedule with ease and professionalism. We highly recommend Middletown Self Storage and would use them again without question. Thanks, Jon. Oh and thanks for the recommendation regarding movers. The Handy Guys worked out great.

This company showed up at my house today to move a baby grand piano we sold. They arrived at the…read morestart of the 2-hour timeframe quoted, were extremely friendly and polite, took great care in taking the piano apart and wrapping the individual pieces, and before we knew it the entire thing was moved out! Very efficient. They made it look so easy! I didn't hire them, it was the piano buyer's choice, but I would definitely recommend them. Especially for pianos. Seriously. The care and respect they showed it is how any musician would want their instrument handled. Great job!

I don't think I've ever had a worst moving experience. I've used Cunha in the past and they were…read morewonderful. The crew today were so unbelievably rude. My new landlord got into an argument with them . $790 later I didn't even get a thank you. Awful experience:(.

Ive had a storage unit here for 8 years now since leaving the army and attending URI. The staff are…read moregreat, they are really understanding. I definitely without hesitation would recommend this place to my family and friends.

I'm a college student and stored my items with this company for three months while I was on sumer…read morebreak last year. The service was excellent. The managers were all extremely polite and well informed. I would never store my things any where else. I tell all my friends this is the place to put their items while away on break. Even told my parents to get rid of some things in the house and store it with them. I love this place :)

Outstanding job done by Jamie. Louis, and Terrell. Cared for our items professionally. Very…read moreimpressed with their wrapping and service. Very polite guys too.

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

Hello I never went through with their offer…read more They were not clear at all regarding monthly fee increases, etc... I shopped around and found better.

I highly recommend this facility. My daughter stored her things here over the summer. They couldn't…read morebe nicer and more helpful. They gave delivery and pick-up service as well if you aren't able to bring it there. For college students, this was amazing. Mark is so wonderful! He carries everything all the way into the dorm room and everything. We will be using them again for college storage!! Thank you!!

Having just moved to Rhode Island I needed a quick and safe storage facility, I'm happy I chose…read moreStorage Place! The facility is well maintained, and security provided is more than adequate, without impending on your access. They also have convenient carts throughout the inside of the facility for you to use and a drive up loading dock for moving trucks. Highly recommend this place!

The good: The facility is clean, well-maintained, secure, and reasonably priced…read more I had to call the maintenance staff twice to open the freight elevator when it was stuck. In both cases they came promptly and were friendly. The bad: The storage lockers are open only from 7AM to 7PM, seven days a week. Maintenance staff is available only from 7AM to 3:30 PM, Monday thru Friday. Passengers are not allowed in the freight elevator. The elevator has both an inside door and an outside door, both on ground level and on the second floor. If all four doors are not closed and latched, the elevator gets stuck and you have to call maintenance. You have to climb a flight of 17 stairs to get to the second floor because you can't ride in the elevator.

Had a problem where they suspected damage years ago and they had to check the storage unit…read more.. Didn't get much info but apparently it was ok? We came in and everything was fine but we should have been notified immediately. This year the price has gone up closer to almost another extra 25-30 dollars if I recall and that's a pretty big hike considering it was like 50. Also considering the fact we were *NOT* notified despite them assuring us they sent word out (only after the fact when called) so I'm not sure if that was sheer laziness by not checking all the boxes or if they were just trying to pull the wool over our eyes. We literally only found out upon paying it after the new year. No mail, texts, or anything. We're thinking about cleaning it out and bringing things home because moving everything somewhere else or finding someone to do that would be too much of a hassle as I'm very disabled and can barely get out of the house. Can't fault them for this but not a very good situation to be in and I still hold a lot of grief regarding my father and another relative's deaths which is what forced us to get a storage unit in the first place because of my father's sister locking us out when I was still basically a kid. She took the house and lives literally right down the street from where we ended up having to put our stuff. I feel bad for the staff because just judging by the way they worded things and their tone of voice when asked about the increase ('it's the owner') he sounds like a piece of work

very clean lots of security easy to sign up great prices highly recommend staff was very friendly…read morecredit cards were accepted

Rude and nasty customer service person, it was like they couldn't believe they actually had to do…read moretheir job. Avoid at all costs, they don't care about what you're storing, regardless of value