NYE, tough time for a restaurant and these guys went over the top. Our server was busy but was friendly and attentive. The view of the falls both American and Canadian is a must see. Firework displays, worth the extra cost for a table by the window. Fixed menu choices, lobster bisque soup was very good. Pork belly was excellent Mushrooms on toast was also good. Roasted lamb rack cooked to perfection and was excellent. Surf and turf , large lobster tail with braised short rib was very good. 16 Oz Rib Eye was tender and excellent, worth the upgrade along with the 12 Oz Wagyu kobe tenderloin. Their meat is worth making the trip to the restaurant. Desserts of chocolate tarts and chocolate cake were also amazing. Highly recommended on top of The Brock. read more

A colleague and I came here for business dinner during a conference. Since we were both staying in the hotel, we decided to give it a shot. My expectations were mild considering the location. We ordered: Duck wings Pork Belly Beet Salad Shared a 20oz dry-aged "prime" rib eye Lobster Tail Scallops Mashed potatoes Duck Wings - Decent crispness, under seasoned. The sauce was sweet: would have benefitted with more acidity and salt. Use salt. 3/5 Pork belly - Tough and overcooked by about a long weekend. Flavour ok. 2/5 Beet Salad - Best appetizer, but it's just beet salad. 4/5 Ribeye - over cooked. Does not taste dry-aged or like "prime" grade beef. I would consider this close to SCAM territory. 1/5 Lobster Tail - Rubbery, but well seasoned. Edible. 2.5/5 Scallops - 3 x Tiny abductor muscles that did not warrant the $22 price tag. Rubber. Not edible. The waiter would not admit it was cooked from frozen 0/5 Mashed Potato - great. 4/5 The service was attentive and friendly. 4/5 Restaurant looks simple, but has a great view. Smells like a hotel restaurant. The kitchen doesn't know how make the sub-par ingredients into food. This is not a good restaurant. read more

Very disappointing! The view was good, but that's where the positive ends. We were celebrating a birthday and were hoping for a special dining experience while on holiday. What we got was poor service and mediocre food. The $$$$ price did not match the restaurant. They seemed woefully understaffed. The lone server could not keep up with the arriving tables. The poor couple next to us waited forever just for water before complaining. Our food took about an hour to come out, which would have been OK if it were fabulous, but it was not. The steaks were pretty sub-average despite the marketing. The wine the server recommended was meh. I'm not sure if they have a dessert menu, because we weren't offered one. Another table was given a birthday dessert with candles, we were not. We received our check and were immediately asked to pay. I'm shocked the rating was so high on a rival review site. The 2 stars is for the view and company I was with. read more

Had an extremely disappointing but expensive meal at Prime last week. The only good thing I can say is the view is very good. Other than that, food was ok or mediocre at best. Service was fine. Tables and chairs and everything else seem cheap and uncomfortable. Restaurant room doubles as the breakfast room for the hotel and it shows. Nothing Prime about this experience at over $200 a person (with no alcohol on our bill) read more

The best Falls-view dining I've had on the Canadian side! The view of both the American and Canadian Falls is absolutely breathtaking right from your table! Totally worth making a reservation for the best seat. The food was incredible, beautifully plated, and full of flavor. The service matched the view. Perfect photo spot, I love stopping here whenever I'm in Niagara. Pro tip: book your reservation around sunset so you can catch the Falls in daylight and lit up at night so you get the best of both worlds!! read more

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The service at this restaurant was absolutely terrible. We went in for drinks and appetizers. We were seated right away, which was the highlight of the evening. It took a long time for the waiter to come over and take our order. My wife ordered a glass of wine and I ordered a cocktail along with some calamari as the appetizer, plus we asked for a glass of water each. After about 20 minutes, the waiter brings the appetizer, we still haven't received it our water or drinks. Then another 10 minutes later, he brings the drinks (after I had remind the waiter). Finally, after we finished the appetizers, he brings us each a glass of water. We asked for the bill and reviewed it finding that he had charged us for a far more expensive glass of wine than what was ordered. It was corrected once we brought it to the manager's attention. This isn't the type of service you would expect at a high-end steakhouse. Not going back here again. read more

Great place to come to also see the fire works over the falls. My hat off to our server Tenzin. Who really knows how to treat customers. She was very attentive as informative. The food was good and she made sure we had the best table for the view read more

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Ramesh the host, told our table we could not take a window seat that had vacated because it was reserved. When a second window table opened up that had not been reserved, he gave it to new guests who just arrived and had been seated elsewhere instead of providing it to our table that had requested to be moved first. This kind of customer service and obvious preference for one group of customers over another is very upsetting. I was with my aunt and children. Ramesh putting his personal preferences over who should take the table soured my experience at this restaurant. A restaurant like this should have a host that is trained in courtesy and customer service. He had nothing to say other than he gave the table to someone else. Our waitress Rena was a dream and provided us with an option to pull seats up to another table that wasn't large enough to accommodate us where as Ramesh was as useless as the first time I asked if we could be moved. I would expect better from a host at a restaurant like this. Ramesh does not belong in the front of the house. Rena is clearly very experienced in customer service and was able to provide solutions and excellent service. Steaks were delicious, carpaccio was excellent, calamari was subpar and blue cheese was salty. read more

Yes!!! We were staying at The Brock Niagara Falls-Fallsview and this Restaurant was located on the top floor. If ever you are in Niagara Falls - GO HERE! While it's best to make a reservation, it isn't required. We were sat with a beautiful view of the falls and settled in for a good night. The service was great and the music was grooving. I ordered the steak while moms had the short ribs. Lemme tell you something- theeee best meal for our whole trip. My steak came with asparagus, whipped potatoes, a whole bulb of roasted garlic and a full dish of truffle garlic butter. The steak was elegantly seasoned - and cooked (medium) to the perfect temperature. Thicker cut settled on a rich buttery cloud of whipped potatoes. It was all simple and easy but so delicious. We also had roasted brussels sprouts which were also a tasty supporting character but I couldn't leave the steak alone. Laser focused so only got a teaser of the brussels sprouts. Mom was the same way with her short ribs. We couldn't get our face out of the plates to try the sides, etc. I had the toffee dessert to go. ALSO DELICIOUS. Real decadent treat while sitting in bed watching late night tv. The food was good enough to bring us back for another night. Take-aways from the 2nd night - their cocktails are delightful and the chili wings are a must do appetizer. Definitely stop by and get the steak. read more

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The restaurant is nicely decorated and the view of the falls is amazing. However, the food is only OK, meaning there are many options with way better food at this price point. I had way better steak at places like The Keg or Texas Roadhouse. Pasta was average, so was the side of brussel sprouts. The service was not great. We asked for a high chair, and waited 10 minutes. When we asked for it again, the server gave us a blank stare, but she did return with a high chair. Summary: come here for the view. read more

Absolute worst steakhouse I have ever eaten at my entire life. I took my daughter for a special 13th birthday celebration dinner. When our steaks came out, both my kid's fillets were well done despite being ordered medium and medium rare. The cowboy cut ribeye (the manager special) was also well done. All steaks were sent back and when they were brought back out, we're actually worse than the first time around. When the manager was confronted, he literally said the sunlight makes it appear more well done that it actually is. I tried cutting through these steaks and they were let's say not tender. My kids ended up eating their steaks due to pure hunger. Me and my father took one bite of the cowboy ribeye and sent the whole thing back. All sides were cold and tasteless. The only dinner that was half decent was my stepmother's scallops. Let's just say the next time I'm in Niagara Falls. I'm just simply going to Morton's or Hard Rock. read more

#NotImpressed Great view ! Not great service !!!! Not friendly. Don't waste your time or money read more

We came here for dinner one night. The restaurant gives off a very fancy vibe and it was fun to get dressed up, but there were people casually dressed too. The view of the falls was great, but there aren't that many view tables, the way the restaurant is situated. Our server was great and fun to talk to throughout the night. The service was a bit slow the night we went. It took a long time between courses. It was ok because we weren't in a rush, but just something to know. The main dishes were great, but the side dishes were just ok. We got the mushroom ravioli, rack of lamb, petite filet, and surf and turf. The meats were cooked really well and tasted great. The portions were the right size too. For sides we got the Mac and cheese, brussel sprouts, and cauliflower and cheesy potato gratin. The Mac and cheese didn't feel like it was firmed up with baking. It felt a bit runny. The brussel sprouts were not very crispy and the cheesy potato and cauliflower gratin felt more like mashed potato. Usually steakhouses do really well side dishes, but we felt like Prime missed the mark in this department. The proteins and ravioli were great though. read more

Reservations are essential. Parking is fully validated. We shared the Duck Wing appetizer, which we throughly enjoyed. We both had the Surf and Turf combination. It was a great value, delicious and definitely worth the price. We also had a side of Onion Rings, which were pretty tasty! One recommendation to the kitchen: Heat up the entree plates, so the food arrives hot!! The restaurant gave us a dessert of our choice as an Anniversary gift! (Warning) We were both surprised and disappointed when the check arrived, that they added a 7%+ resort fee to our entire bill for the evening!! read more

Prime Steakhouse - Celebrating our Anniversary. - Steakhouses Near Me - Niagara Falls, Ontario

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Prime Steakhouse is a contemporary steakhouse located inside the Crowne Plaza. They are open for dinner only and require a reservation. This was my favorite restaurant I tried during my stay at Niagara Falls. The food was delicious, service was fantastic, and the view was breathtaking. I started with the Crispy Fried Calamari. The calamari was perfectly cooked and served with a tasty lemon chive aioli. For my entree I chose the Surf and Turf. It comes with a Petite Angus Fillet, 6 oz. lobster tail, and lobster ravioli. I would have liked to see the lobster served with a side of hot butter and some kind of sauce to accompany the ravioli, but other than that this was an excellent selection. Crispy Fried Calamari - 8.2 Petite Angus Fillet - 8.2 Lobster Tail (6 oz) - 8.3 Lobster Ravioli - 7.5 Asparagus - 7.5 Brussel Sprouts - 8.5 Food - 8.0 Service - 8.4 Value - 7.8 Restaurant score - 81 read more

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Nice "Falls View" , I paid in advance for our table, which was unnecessary, since it was a gloomy Wednesday and only 5 tables occupied. Brock our server was extremely nice and the food was excellent. French Onion Soup Jumbo Shrimp Cocktail 10 oz Tenderloin, tasty and cooked perfectly Onion Rings, plentiful and tasty All that said, nice steakhouse, nothing special read more

5 star view. That's for sure. I was semi unimpressed with this steakhouse though. Jayce, our waiter, was super attentive and eventually made us feel like honorary Canadians and right at home! He really took care of us when my steak first came out overdone, then underdone and finally just about what I ordered. I found it slightly embarrassing that the chefs don't know how to cook a steak to order. We were not a cheap meal either. We ordered the lobster bisque, the carrots with whipped feta, truffle fries, tenderloin and I had the surf and turf which featured a whole half lobster and lobster ravioli. Besides not knowing how to cook a steak, I was a little grossed out by the bisque. It reminded me of chef boyardee with small and *liberal* pieces of seafood. I was disappointed. And while Jayce was a great waiter, he choose the dessert for my mother, which was the baked Alaska. Also unimpressive. The ice cream inside was super icy and not creamy. Definitely would have been my last choice, sorry Jayce. Thanks for everything else though! read more

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I'm not sure why the reviews at low. We visited and had a lovely meal. The server was great. Very friendly and attentive. The steak was fantastic. The wine was great. The view was spectacular from our window seat. Definitely recommend. read more

Prime Steakhouse - View of the American falls from the steakhouse at night. - Steakhouses Near Me - Niagara Falls, Ontario

Visiting from Southern California. We enjoyed our evening here. We started with the delicious duck wings. We both had the Surf and turf of Filet and Lobster It included some raviolis and asparagus. It was a wonderful presentation and quite filling! Our only suggestion to the kitchen staff: Preheat to plates! As the ravioli was cold when it came to us! They treated us to a free dessert of our choice for our Anniversary celebration It was a welcomed surprise!! FYI, the restaurant charges an additional 7.2% resort fee to the Total check!! Not mention med or noted anywhere until you get the check Would be return again? Yes. Ps. There Onion Rings are pretty good too! read more

Prime Steakhouse - Surf and Turf entree. - Steakhouses Near Me - Niagara Falls, Ontario

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The ambiance, service and views were incredible. We sat at a window seat and watched the fireworks over the falls. Cocktails were nice. Unfortunately, the food missed the mark for us. We were really unimpressed with the quality and flavor of the dishes we ordered for this price point. We ordered a special entree and 2 sides to share. The special was a 30oz cowboy steak and was nothing to write home about. The sides, truffle frites and Brussels sprouts, were very boring and underwhelming. read more

I chose to celebrate my 30th birthday in Niagra falls and on my birthday, we dined at Prime Steakhouse. From the minute we were greeted at the front, i knew we would have an exceptional experience. The gentleman who greeted this, I'm assuming was a manager, saw that we noted that we were celebrating a birthday. He was very kind in wishing me well and sat us right by the windows. I was elated because the view was phenomenal. Our server was Marco and he was awesome. Very attentive, but not overbearing! To start, we ordered the duck wings which was a first for my husband and I. They were delicious and had a peach and ghost pepper jam making them sweet with a slight kick of heat. For my entree, I ordered forest mushroom ravioli which was to die for!!! My husband ordered his usual - lobster tail which was delicious with a side of truffle fries. At dessert, Marco let me know that since it was my birthday, that my dessert would be on the house. We ordered the white chocolate goat cheese cheesecake which came deconstructed with a candle. I had a beautiful experience dining here & they definitely helped to make my birthday special. I would highly recommend if you are in the area and are looking for a good meal & great views. *The one and only con - they charged a tourism fee on the bill. Wasn't a huge deal or anything too pricey but didn't love being surprised by that when the bill came. read more

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Me and my fiancée went for my birthday to Niagara Falls. We stayed in the other side in Canada, I suggest anyone who wants a perfect view while eating of Niagara Falls to come to the steakhouse read more

Prime Steakhouse - Steakhouses Near Me - Niagara Falls, Ontario

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Food was good but wasn't "$50 for a sirloin" good. Also, I was majorly disappointed in the way they sat us away from everyone in the middle having a great view of the falls but then the next person they sat was literally RIGHT in front of us so it blocked our view! I mean, really?! There were 4 ( I counted) tables in front of the window they could've sat them at and they chose THAT one! Very disappointed! outside of that, everything else was fine. I don't recommend if they don't fix that issue. read more

I enjoyed my food here. It was very delicious. The food came out the right temperature. Well cooked, well prepared. Presented looking beautiful. The service was great. I have no complaints about it. My waitress did everything she could to make sure I was happy make sure I had everything I needed. read more

Good food and beautiful company and views marred by the staff's unwarranted rudeness... Had dinner here for my friend's bachelorette, we were a party of 9. From the start we were not received warmly. Our server SARA R (who didn't introduce herself,got her name of the receipt) was curt and inattentive, she would take one drink order and simply walk away without asking if anyone else wanted a drink. Another instance is she filled everyone's water but failed to fill the last glass, without a word just walked away. One member in our party ordered her steak as medium, only to discover it was actually rare. Upon speaking to SARA R, she was very dismissive and didn't take the time to listen. The manager BHARGAB attended and we told him about the undercooked steak as well as the attitude we had been receiving from the server. Instead of listening to what we had to say, he just kept asking the same question in a snippy manner, even though it was already explained to him what we had decided to do. Clearly he wasn't listening and already had prejudice towards us and was ready to be combative as he accused my friend of being rude and giving him attitude. They did do us the courtesy of taking that steak off the bill. As we waited for SARA R to return (which was a long while), we asked another waitress RENA for our bill, she tactlessly responded with "you'll have to ask SARA" as she waved us off with her hand. She could have simply said "I can get SARA for you". As we asked for the manager BHARGAB a second time, his cowardice prevented him from returning to our table and instead sent the bartender to take our payment. As a manager, it is BHARGAB's job to face the customer, not send an employee to be his scapegoat. It should be noted, our party was very quiet and respectful from the time we walked in, we were not rowdy in any way and did not do anything to warrant the treatment we received. It was very disappointing to receive this kind of service from a premium steakhouse. I recommend Ruth's Chris where you will get better service and even better food! read more

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I don't know what my server name is. However, she is a mid-aged Caucasian waitress. She was friendly as first. However, after we placed the orders , she asked if we wanted any side dishes, I said no thanks. Then She gave us a weird and funny look. Also, we have to wait for 30-40 minutes for our meals because she busy take care other tables. Lastly, when I reviewed the check, I saw an additional charge of $43 (total bill $403). I checked with her what is that cost about? She was like this is a local fee then she walked away. I was not impressed with her service plus the foods were not that impressive. read more

Last day in Niagara Falls and was celebrating my 40th so we chose this spot as the grand finale. Truly everything you would expect at a fine dining steakhouse with a knockout view to top it off. The waitress was lovely and very personable. The steaks were fantastic. However, if you do read this the TOFFEE PUDDING is a MUST have! So good, my wife demanded I learn how to make it as soon as we fly home Fantastic evening and great staff. read more

Great view of the falls. Great service. Great waiters and staff. However, Food was not as great as one would hope for prices similar to other US steakhouses. We had a variety of dishes and the meat dishes and steaks were the best on the menu, next was the calamari and mashed potatoes. A capital grill, ruth's chris or mastro's chain restaurant would rate higher. Everything else on the menu was ok. Would give it 3.5 if I could. read more

The views are amazing! Our waiter was great! He was so friendly and down to earth. Our steak was delicious and I loved that they give roasted garlic with the steak. The loaded baked potato and loaded mash was ok. Nothing spectacular. Overall it was a pleasant experience. read more

Prime Steakhouse - Steakhouses Near Me - Niagara Falls, Ontario

One of the Worst Dining Experiences I've Ever Had at a Steakhouse (July 4th, 2025) I don't typically leave negative reviews, but this experience at Prime Steakhouse in Niagara Falls was truly disappointing -- enough to warrant sharing, so others can avoid the same mistake. We were celebrating my 30th birthday and had mentioned this when making the reservation. From the moment we arrived, things went downhill. We were seated far from the windows, and when we asked why, we were told it was due to having a toddler with us and that it was a "fire hazard." That excuse felt weak and unwelcoming -- especially from a place that promotes itself as upscale. We ordered two 14 oz New York Striploin steaks ($72 each), truffle fries ($17), and garlic smashed potatoes ($17). When our food arrived, we were shocked. Both steaks had a thick layer of cartilage around them and an excessive amount of fat. The meat looked and tasted like it had been previously frozen. When we cut into it, it pulled apart like stringy pork -- not remotely what you expect from a premium cut, let alone at this price point. We asked to speak to the manager. He went back to the kitchen and returned to tell us that "this is how the steaks are cut in-house." As someone who enjoys high-quality steaks and dines at steakhouses regularly, I can confidently say I've never had striploin this bad. No offer of refund -- just that the steaks would be redone. The second set of steaks wasn't much better. We requested Chicago-style, medium-rare. What we got was nearly blue-rare and definitely not Chicago-style. Meanwhile, our sides had gone cold. The manager brought out fresh ones eventually, but by that point, the entire experience had soured our appetite. Our server disappeared during this entire ordeal -- for over 40 minutes we were left without a single check-in or apology. It was like we didn't exist. When the meal finally ended, the server (not the manager) dropped off the bill -- no accommodations, no acknowledgement of the terrible experience, and no mention of my birthday, which they had asked about in advance. No cake, no gesture, nothing. We paid the full amount -- $205 -- and only after seeking out the manager again privately did he offer us a $40 refund, which honestly felt like too little, too late. The gesture didn't come close to making up for the meal or the service. Overall, this was hands down the worst steakhouse experience we've ever had. Between the subpar food, the lack of service, and the complete failure to acknowledge a birthday celebration, I cannot in good conscience recommend this restaurant. If you're looking for a special dining experience in Niagara Falls, do yourself a favor and go somewhere else. read more

We were looking for a place for dinner with a great view of the falls and not a lousy menu. Surprisingly, this is a difficult task in Niagara Falls. Prime is a chain and a solid chain at that. To start, the view is fire especially for a last minute reservation ON CANADA DAY. It was extremely crowded in Niagara, but Prime came through. The staff were friendly and very accommodating. Now the menu. To start we split a wedge salad. Yes, the picture took is of HALF a wedge salad and it was more than enough. The bacon was spot on and the salad was very fresh. Highly recommend. For entrées, we went with the14 oz New York strip. I realize that this is a steakhouse and the steak should be made to perfection, but it did somewhat fall short. I ordered a medium rare and it was definitely medium well. That aside, it was still delicious and seasoned well. The whiskey peppercorn was a great sauce. The sides though were the shining beacon. The mushrooms were absolutely delish. Cooked in red wine and salted so well I'm still thinking about them. The loaded baked potato is absolutely massive and delicious. Come hungry. Overall, Prime is a solid steakhouse. read more

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Food was delicious! We ordered one meal, an appetizer, and a dessert. It was enough food for both of us. Our server was friendly and the food came out quick. The view was spectacular and the restraunt was very clean. read more

Prime Steakhouse - View of the falls - Steakhouses Near Me - Niagara Falls, Ontario

Visited restaurant while in Niagara Falls celebrating our wedding anniversary. Establishment is located on the 10th floor of the Crowne Plaza Hotel. It has great views of Niagara Falls from almost every angle. My server & her trainee Tanner were VERY NICE & efficient. I ordered the beef carpaccio to start - DISGUSTING! The meat was cut so thick I could've just eaten a "thin cut" steak out the pack from the grocery store. I couldn't eat it and had to send it back. (Sent it back before getting a photo) Then we moved on to the Australian Wagyu & the Japanese Kobe steaks - THEY WERE AMAZING! Well seasoned and served correctly at the temperature we requested. Finished off with the desert wine trio which was also a nice pairing. read more

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On the plus side, the view can't be beat and they did give a free desert because of our anniversary. The mushroom side I liked but Jenn said too much garlic. Broccoli with pine nuts and sun dried tomatoes was the winner. Mashed potatoes were over whipped for us. The steak was only ok. too much gristle and fat for the price. It is the highest rated steak place in Niagara on yelp so we expected better. read more

I originally posted my review on TripAdvisor. Prime Steakhouse advertises itself all over town as "the Number One reviewed restaurant in Niagara Falls, according to TripAdvisor". The people running the establishment aggressively solicit five-star reviews from customers, to the point that they have their waitstaff hand out cards with instructions on how to do just that (see accompanying photos). As soon as a negative review (like mine) is posted, multiple five-star reviews from users with no previous posts miraculously appear, accompanied by fake, misleading and/or stock photos- having the effect of knocking the negative review down the line. Be aware of their tactics, and seek out opinions from previous customers before making the decision to dine there. Here is an abridged version of my original review, as it appears on TripAdvisor- edited down so as not to exceed Yelp's character limit: Turns out, our hotel (the Crowne Plaza) is also the site of Prime Steakhouse, which advertises itself all over town as "the Number One ranked restaurant in Niagara Falls, according to TripAdvisor". What better place to take our young man for his (birthday)? Well... we found out that practically ANYPLACE would have been better... When I booked the reservation... I specifically requested a table by the window, so we could enjoy the view of the illuminated Falls and the evening fireworks show at 10 pm. When we arrived promptly at 8:30 pm, the manager seated us at a table that most definitely did NOT have a window... I politely mentioned to the manager that we had asked for a window table in our reservation, and her reply... was that "every single table in the restaurant is full..." Please note- this was a total and purposeful LIE on the part of the manager. There were three tables less than 10 feet from us, all situated by windows, that remained unoccupied for the entirety of our stay... I have photos of the empty tables next to us, that I am posting to accompany this review... Our waiter... apologized profusely... We tried to move on from our initial disappointment, and anticipated a night of stellar food... and service. We got neither... We ordered starters and mains- the starters arrived at the table by 8:55 pm. They were very well-prepared, if oddly plated- for instance, the calamari was served on a dish with a Chinese food carton on it... It then took AN ADDITIONAL HOUR for our entrees to arrive. (Our waiter) apologized multiple times for the delay... He brought us a bread plate in the meantime. Three rolls... for four of us. That part did make us chuckle a bit. We wondered out loud which one of the four of us was invisible... Finally... our entrees were able to escape the black hole in the kitchen and reached our table. And shock of shocks... were ice cold... My wife's scallops might as well have been cooked in an iceberg. They were inedible, and there was no choice but to send her dish back. When the "re-fired" scallops were brought to her, they were once again not even lukewarm... The rest of us ordered steaks... by the time our dinner arrived, I was personally ready to chew off my own arm. (Our waiter) acknowledged the abject failure of the kitchen and offered to take the steaks back. But we were all too hungry to wait any longer, and ate them cold... Oh, and... all of our side dishes were also chilled to imperfection... The fireworks began promptly at 10 pm, and as expected, were not visible from our table... My son then apologized to all of us for the lousy (birthday) dinner we had- as if it was his fault. To his credit, (our waiter) felt terrible... and said he would talk to the manager and see about getting us a discount. The manager... felt that being denied a view in a restaurant where the view is EVERYTHING, and despite having ample advance notice of our desire for a window table and several options at her disposal, and then being served entrees that were (maybe) a step up from a Swanson's Frozen Dinner, and basically ruining my son's birthday, was worth 15% off the bill. "Number One Restaurant in Niagara Falls"? PLEASE. Number One Rip-Off is more like it... Prime should be ashamed for allowing such a debacle to occur on so many levels. read more

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Service polite and not overbearing. Steak and lamb perfectly made. Lamb with well seasoned crust and flavorful tender meat. Omaha tenderloin seasoned and crusted perfectly as well. Goat cheesecake not too sweet nor gamely. Probably the best version of a cheesecake I've ever had. Beautiful view of Niagara Falls. read more

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We had a great dinner overlooking the falls and 10pm fireworks show for my birthday. Our server was friendly and attentive, as were the other staff in the restaurant. The menu has a great offering of various steaks including wagyu and Surf & Turf plates. Get a reservation if you can and ask for window seating! read more

Prime Steakhouse - Steakhouses Near Me - Niagara Falls, Ontario

Overall a great experience with a great view. Pro: the view- as long as you're sitting near the window, it's just a perfect and relaxing. Food- the steaks were well cooked, my wife got a wine sauce which she loved (mine didn't need it). The scallops on the side were great, a little small, but very tasty. A tasty surf and turf. Drinks- the Niagara Falls cocktail was excellent, one of my favorites. My wife got a Moscow mule, she liked it, I thought it tasted like you were sucking on a lime, so I'll still put it in the pro category, because she liked it. Con: Service- overall it was very slow. I'm all for enjoying my time but an hour plus to get entrees is a bit much for two people. The restaurant wasn't packed, so I'm not giving that to them, in fact there were surprisingly a lot of free spots for a holiday weekend evening. Okay...I know this is petty, but when we got our salads it was missing part one of the ingredients and we couldn't find a server until half way done. I was surprised that no one asked to put pepper on our salad or offer us a pepper shaker. The reason I even mention this is because halfway through our salad the table next to us got a salad and they were offered the pepper, by the same waiter. Again, petty, first world problems, but when your bill ends up being $350.00 you expect better service. read more

Prime Steakhouse - Steakhouses Near Me - Niagara Falls, Ontario

So...we were in Niagra Falls celebrating our Anniversary with the kids and extended kids, and had no reservations. Why? B/c I hate making reservations and don't mind picking and eating at any available restaurant. Well...I got pretty lucky I must say b/c it was Saturday, October 12th around 5:45PM when I called here for availability -- and they had room for six people if we got there asap! So we all gathered downstairs, Ubered our Butts to Prime and enjoyed our Anniversary dinner by the window, looking right out to Niagra Falls!!! Score! We stayed until nightfall and the Falls lit up in different colors, so pretty! To the Food: My bf and I shared a huge porterhouse b/c we ordered apps and soups and drinks. The porterhouse was $75 and we were full. It was so flavorful and juicy, perfectly salted. The kids ordered filet mignon, pork chops, and a kids burger (huge burger the size of my 9 year old's face). The sides were extra and we all ordered to share -- Mac N Cheese, potatoes au gratin, and oscar style topping. I forgot to mention the apps: there was french onion soup, calamari, parmesan truffle fries, and beef caparccio. The kids also ordered dessert after the meal: Pics to follow! read more

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Beautiful view and food, service was very good. We are picky with our steak cuts and definitely met our expectations. read more

Prime Steakhouse - Dessert! - Steakhouses Near Me - Niagara Falls, Ontario

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