Big Waste of Time. My first time to a pick and pulll yard and I was really let down by this place…read more I got off work early to get there before they closed and even called ahead of time to confirm they had the vehicle I needed. They said they did. I show up, talked to the front desk and waited to talk to a rep. The old man I talked to had leather wrinkled skin with not one bit of enthusiasm or empathy for me explaining it was my first time. I saw him being short to the customer in front of me. Someone needs to get this grumpy guy out from behind the desk. Anyways, he tells me they don't have my Lexus Rx but apparently the part I needed was compatible on a Highlander. So he points me in the direction at the end of the lot to find the vehicle by myself. I knew better than to try my luck asking for someone to walk me out. I go, I look, I can't find the white Toyota he showed me a picture proving they had. I find another Highlander but it's not the same year, neither has the same part on it. I call the front desk to get a better understanding instead of walking back with all my tools to do so... they answer and put me on a 12 minute hold before I hung up the phone. I stand puzzled and soon find a lot forklift driver to help me out. Surprisingly he was very patient and helpful with my questions. That was a relief. He tells me the car I'm looking for isn't in the lot because it's new and needed to be staged. He tells me ten minutes but i waited in the location with the other highlanders thinking he would bring the new one to me in ten minutes. Well it took me 25 minutes to find him bring it in to the front of the lot. Again the caliper on the Toyota did not match the one on my Lexus and I wasn't going to risk paying for a part that is said to be compatible. What should have been a successful 1.5 hr trip turning into 3.5 hour let down. I don't like leaving reviews but because I've already wasted so much time what more is a deserving review of this place. Fix your front office! I will say this review probably won't matter because they do well from an operation standpoint by having a large lot and wide selection however I'm still going to be bitter, leave this review and try my luck with other places.

The man on the phone was extremely cold, rude, and unhelpful. I was calling to ask if there was any…read moreinfo on the percentage of tint on a window and the response was "what you see is what you get." I responded with "okay" and was going to ask if I could put a part on hold to come pick it up or if it was a first-come-first-serve basis and I was hung up on before my sentence was over. You just lost business because I was going to buy an un-tinted one and just tint it myself. Will not be shopping again with this company.

If there was an option of a 5 star plus that's what I would rate them…read more I worked with Viktoriya and she took the time to make sure I was getting the parts I needed and even sent me pictures of what she had to confirm they were correct. Not only where they more affordable than a few other salvage yards Viktoriya took the time to locate a company that would ship to Alaska and one item was fragile, not only did they send it, but it was packed extremely well and arrived with no damage at all. The other yards I talked to wouldn't even send it. Not even at my own risk. Solid company and will 10 out of 10 order from these guys again! Tim M. Third igloo on the left, Anchorage, AK.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

Zach & Mike ... can't say enough great things about these guys. Used shop a couple of times ranging…read morefrom Cooling system, AC/Heat, and windshield resealing. Always great, quick, quality work! At a good price point! I've recommended a few friends and family.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

Today was my lucky day because today is the day I walked into Pacific Auto Body (on Airport Way)…read more I had a minor scratch on my SUV from a collision with a yellow rail. Super minor job, and I wondered if they could fix it quickly and simply. And they did! Shoutout to Nick who so kindly drove out to a different location to pick up a buffer and cleaning material to get the yellow paint off. It worked like a charm and all the paint stains came off. I really appreciated their help and willingness to accommodate. I could also tell they were busy with a lot of customers' cars parked in their lot -- indicating to me their popularity. There are a lot of choices for auto body repair --major or minor-- in Seattle, but if you happen to be looking in the SoDo/Georgetown area, these are your guys and gals. Thanks Pacific Auto Body!

A big "thank you" to Emilio, Nick, and the rest of the staff at PAB for the great work on my 2023…read moreLucid Air. PAB replaced my front bumper and repaired several other hidden parts after I hit a deer. They got the job done quickly and it looks like new. After having had a less than stellar experience with another Lucid authorized dealer, I was very happy to have such great service. Emilio got the parts ordered immediately and worked with my insurance to get an estimate quickly. He did a good job communicating the job status and returned my calls quickly. PAB is located just down the street from the Lucid dealership, which makes any vehicle transfers easy, and I can't recommend them enough. They even detailed the entire car before returning it to me!

Jason runs a top notch shop they do excellent repairs cheaper than the dealerships. 2year 24,000mi…read morewarranty on the repairs. I would highly recommend to try them next time your car needs repair! They take great care of my 1992 LS 400 for me.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

Naoth Automotive is now my forever go to mechanic shop…read more A previous large automotive shop quoted me over $2000 for some simple work. It was so bewildering that I never want back to them. I took my car to Naoth and they were able to show me what was needed and what wasn't, and quoted me for a fraction of the cost of the other large chain corporation. They're reliable, honest, reasonable, and trustworthy. Take your car here and you won't get taken advantage of like other shops do

been going here for 4 years and they've never done me wrong. I will go to Naoth for everything from…read moreoil changes to transmission replacements. They always charge a fair price. As of this writing, it's 130$ per hour. Jun (the main mechanic) works magic. Paul answers quickly and schedules through phone or text. Ricky is knowledgeable and helpful. I always appreciate the fast and quality service they provide!

This review is long overdue. I have nothing but good things to say about Chris and his team over at…read moreFine Tuning. I recently bought a car from the Volkswagen dealership which ended up having a lot of issues that were not disclosed from the dealership. It was an extremely stressful situation but Chris took care of everything and handled everything with Grace. I'm glad to know that there is a great mechanic shop in Seattle specializing in Volkswagen German cars. This will be the only place I bring my car to in Seattle for services!

Where should I start? The lack of integrity and poor workmanship that you find at fine tuning these…read moredays are mind blowing. For the price you pay for the half ass work you get you will be better off go to the stealership cause at least they will stand behind there work. I took my Audi a4 here to get a transmission service done. I talked with Chris the owner the day before and was quoted $400 dollars for the service which I didn't have a problem with. When I dropped the car off I asked to talk to Chris like I always do when dropping off my cars and verifying the quoted price. I was told by the tech Chris had went on vacation for the week. So I asked the tech if they could also install a unitronic stage 1 tune while the car was there in which he stated he could do. I receive a call at 4pm that my car was ready for pick up but they weren't able to install the tune because my car supposely had a tcm from a manual transmission even though it is clearly an automatic. I was also told that price went from $400 to $640 because they had to use a newer gasket and fluid from a different distributor. To top that off this guy said he had to charge me for attempting to install a tune and to put the car back to it normal setting. Needless to say I was blown away by the markup in this transaction but I paid and took the car. On the drive back to Seattle I noticed smoke bailing out the back of the car but at this point I was closer to my house than there shop. Got the car home, pulled it in garage and there was transmission fluid running out the transmission like there wasn't a gasket installed. Of course the shop was closed since they called for me to pick the call up right before they closed. I called the next day and to my surprise Chris was all of sudden back from his suppose it week long vacation. I told him what happened and told me to have the car towed back the shop and they would take care of the tow and repair to my car. Had the car towed back to the shop to be repaired. I received call from Chris saying that the gasket was faulty and the car was ready for pickup. I asked why they weren't able to tune my car and what his tech told me. He told me that it was strange that the tech could tune the car and it shouldn't have made a different if the tcm was from a manual. He also said he would contact the tuning company and get back with me which I never heard back from him after several attempts to contact him after our conversation. So heading back home with my car and it drove worse than when I took it to this place. I ended up taking it the stealership and found out it was the wrong tranny fluid and there was a software update that was needed to fix a ongoing issue with these particular Audi transmissions. They put the correct fluids and installed the software update. My car runs likes new now and these guys never even mention a new type fluid or software update was needed even though they claim to be knowledgeable about Audi's. At the end of the day don't waste your time nor money dealing with this little dirty over priced shop. Chris use to be a man of integrity and this shop use to do hella good work back in the early 2000's but those day's are gone, it's all about the money now.

I took the day off of work and came in to look at Toyotas last Friday in the middle of the day…read more What's funny is I didn't even realize I had bumped into the General Manager, Erika Olson, and I was able to laugh and joke around with her. Beyond that, Erika was sitting at the front desk and was the first person I ran into. Which is wild to me, since most car dealership GMs aren't that easily accessible or reachable. I ended up working with Evan Olivier and I had one of the best car shopping experiences I've ever had. Evan was extremely personable and real with me. He mentioned the extended warranty one time, I mentioned I wasn't interested and that I had a bad experience with extended warranties in the past, and he didn't bring it up again. He didn't try to push unwanted services or products on me and respected my position on upsold products. I can't say the same for other dealerships... Otherwise, we were able to test drive 4Runners and Tacomas and I learned a ton about Toyota's the day that I visited. Evan was extremely knowledgeable about the different generations and capabilities they had and Evan being a Seattleite, knew what driving a Tacoma or 4Runner would be like in the city because he owned one, it wasn't just word vomit to be more agreeable with me. Instead of doing this crazy test drive, we parallel parked the Tacoma outside the dealership, we reversed into a parking spot, and we even focused on the turn radius like I'd experience in a Seattle parking garage, we almost took it to my apartment complex to check garage door heights to see if it would actually fit in my apartment complex, but phoned ahead and my apartment manager let me know it was a no-go for that specific 4Runner. Evan and I literally tested the exact things you need to check out when you live in Seattle and management was 100% okay with doing this odd check I had requested like taking it to my apartment complex. A+ for effort! The warranty transparency, pricing, knowledge, and information Evan shared with me and the experience overall was worth dropping a note here for others to review. I hope this has given you, the reader (yes you), reading this now the confidence in choosing Toyota of Seattle for your next vehicle and working with Evan Olivier to buy your next vehicle!

I made an appointment, not a walk-in, and unfortunately the customer service was very…read moredisappointing. No one came to say hello or even acknowledge me when I arrived. When they finally started checking me in, I was told that four staff members were busy. I understand that a business can be busy, but that's not the point. A simple "Hi, thank you for waiting. How can I help you?" would have made a big difference. Instead, I was met with an attitude that made me feel like my business wasn't appreciated. He even said that Lexus dealers must not be busy because they were so busy. That completely missed my point. I was talking about the quality of customer service, not how busy they were. I have been a customer here before and definitely remember receiving much better service, especially with different staff members. This experience was disappointing, and the quality of service has clearly gone down. After this experience, I'm honestly not sure I feel comfortable coming back, even though I still have 3 oil changes remaining from the package I purchased.