Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!

I am extremely frustrated and honestly furious with how this entire experience was handled…read more From the beginning, the communication was terrible. I had to repeatedly call the shop myself just to get updates. I was originally told my car would be ready Wednesday. Then I was told Thursday. On Thursday, I was suddenly told they had to reorder a part, so it wouldn't be ready until Friday. After all of that waiting, I finally picked up my car Friday--only to get home and discover a coolant spill. I was extremely upset, called the shop, and was told to have the car TOWED back to them. After waiting days for my car to supposedly be properly repaired, having to tow it back because of an issue immediately after picking it up was completely unacceptable. And it didn't end there. When we picked up the car again, we drove off the lot and received a notification that the hood was open. This is a serious safety concern and completely unacceptable after a vehicle has supposedly been inspected and is ready for the customer to drive. I was told the hood was intentionally left that way because they wanted to "shut it gently." They are an auto repair shop, so the fact that the hood was not properly secured before handing the car back to us is honestly baffling to me. I contacted the owner because I was extremely upset and wanted to give him the opportunity to address what happened. His response was essentially that his team had been on vacation and that this had unfortunately caused a bad experience for me. Honestly, that response made me even more frustrated. I understand that people go on vacation. What I don't understand is why the customer is left to deal with the consequences of staffing issues, poor communication, delays, a coolant spill that required a TOW, and a hood that wasn't properly secured--and then the response is essentially, "Unfortunately, this happened to you." There was no offer to compensate us for the inconvenience, no meaningful attempt to make the situation right, and no real sense of accountability. I have never had a mechanic experience this frustrating. I expected much better communication, attention to detail, quality control, and customer service. The entire experience was stressful, inconvenient, and completely unacceptable. For reference, the repair was around $3,700 with the car being at the shop almost 2 weeks. I would seriously think twice before bringing my vehicle here again.

Love these guys! I have been going to Eastside Bavarian for years. They are a great compliment to…read moreme, the cheapskate backyard DIY garage mechanic wanna be that drives expensive to maintain cars that aren't always within my skill level to maintain! No funny business here. Just straight shooters. They tell me what is going wrong, they charge fair rates for reliable trustworthy services. Is the cost more than I want to spend, and borderline high? Of course! but who doesn't have high labor and parts prices when providing outstanding service on finicky vehicles? In the end they understand me and my cars. they do the big stuff, and take pictures and give me parts numbers for the things I can do myself. What more can a car guy ask for? How about more free stuff guys? Oh well. I tried!

I just had a great experience with Integrity. Doug was fantastic to work with. He is super…read moreresponsive and really cares. They live up to their name.

I've had a variety of routine and surprise maintenance issues come up over the years with my Toyota…read moreCorolla, and Integrity came recommended by a colleague. They consistently get my car into the shop within a reasonable timeframe, and just last week they were able to get me in even earlier than expected, and turned around repairs same day. Prices always seem reasonable for the services they provide, and their representatives are always extremely kind during the diagnosis and communication process.

Jocko is the best and absolutely saved us and our car. We brought our car in for the annual service…read moreover going to the dealership and he found an issue that was covered under dealership warrant. He contacted the dealership and started the repair process and then facilitated the transfer to the to them for the repair. Jocko is worth his weight in gold and my whole family has trusted him with our cars for years.

Literally completely top notch place. Super honest and much more economical than a dealership…read more Would 100% recommend

What a ripoff and untrustworthy service!…read more I took my van in for power door lock and interior lights not working. I told them it may not be the fuse but an integration relay issue which they confirmed upon diagnosis. I also asked for a full inspection of the vehicle and told them do it ONLY if the power door lock and interior light issue is fixed. However, they did not wait and did the full inspection and charged me for it even though the power door lock issue and interior light was not fixed. They refused to give me back the key unless I paid for the full inspection which I unfortunately had to since I had no choice. A very bad experience. I will never trust them with my vehicles again.

Dropped my car of Wednesday night for Thursday service. My car was leaking fluid. Call came…read moreThursday Afternoon that the engine had oil everywhere and would need to be steam cleaned to determine where the leak was coming from. They would clean it Friday and see what they could find. (I had my oil changed at Jiffy Lube and they did not put the oil filter back in correctly causing oil to go everywhere) Did not get contacted until Monday afternoon and was told the car was not leaking and was ready to be picked up. Picked up my car, spoke to the guy at the front desk who informed me that I needed to drive it for a week and see if it leaks because they could not find a leak and they tightened everything. Drove home parked my car over a puddle, when I came out your could see some sort of fluid floating in the puddle, opened the hood and my engine was dirty, does not look like it was cleaned at all. Called the office and was told the engine had oil everywhere and they only cleaned that, also he told me to drive it for a week and see what happens and that the leak was probably coming from the oil pan that they cleaned. Still leaking after spending $259.00.

There are no great deals anymore. You either get a good price or great service. Sometimes,…read moreneither. At Rob's you get top notch work and service, but it's not going to be cheap. He's a long standing pro who knows what he is doing. There aren't any shortcuts either. If you gamble on a used transmission or a rebuilt one from an online high volume rebuilder, you will get what you pay for, or worse. If you love your vehicle, or just want it to be reliable again, take your problem transmission to Rob. He charges fair, industry standard fees, but you get the reliability that goes with it. Best part is his complete honesty that seems to be very rare in these parts anymore. Rob is the transmission guy. Go no further or anywhere else.

My car that had under 100k wouldn't shift into gear and I had it towed here as it was close by…read more What was incredibly irritating was after he took it apart which took a week, I was told it might be a simple fix but he wouldn't know until I authorized him to proceed so I did. He came back another week later stating it definitely was my transmission and it would be 5500$! If I didn't want to go forward it would be 1100$ to put it back together and for their time when I asked to get another opinion. I felt trapped and scammed. They charged me for other items like sensors for outside temperature that never worked properly. I was extremely disappointed and feel scammed.

Every time my car needs work, Midas Robert is the first place I think of. I actually towed my car…read moreall the way from Seattle to Issaquah just to have them inspect it, because I know their team is knowledgeable and trustworthy. The best example: Jason fixed a hidden gas leak that another shop couldn't diagnose in three years. That kind of technical skill and dedication is hard to find. Highly recommend this shop if you want a team that actually gets to the root of the problem instead of guessing.

Go to this shop! I towed my car to the shop, with rlly rlly…read morelow transmission fluid. They filled it up for me and checked underneath my car to see where the transmission fluid leak was coming from. They gave me a quote of how much the certain repair was going to be, as well as other things that could be repaired (my car is old and has been having more than one issue). The manager Robert gave me his honest opinions, w/ 40 yrs of working in mechanics. This gave me all of the information I needed to choose what I needed to do with my vehicle. I ended up not getting any further services today, but they were very kind and informative and honest. And that really means a lot. A lot a lot. When I get a new car, I will bring it by for them to check it out. Thank you Craig & Robert.

Good service and great new management would highly recommend. Go there with confidence!read more

Ask what other charges will be added when they quote you a price for rotation and alignment. Guess…read morewhat it is, yet? Shop supplies. Do not think you are getting the work done for the quoted price. Also, no Itemized printed receipt. They just want your credit card and will email it later- after 3 telephone calls asking for it. Yes, they did verbally itemize before I paid and unfortunately I did not hear the $14.95 for shop supplies. Not sure they will get my business again. I now understand why their star rating is low.