Easy rental no problems no extra cost or fees I would rent again just not at the airportread more

The Good: The app was easy to use and they were flexible when I had last minute changes. I also had…read morea very short wait to get into the car and out of the airport. The customer support line was friendly and helpful. The Bad: Bogus $450 cleaning fee. When I called the customer service number to figure out why they assessed a cleaning fee they said it was for smoking. I do not smoke. No one was smoking in or near the vehicle while I was in possession of it. When I called customer service they offered 50% off of the charge and eventually dropped it all together. This appears to be predatory behavior. If you choose to rent from this location, it is strongly recommended that you request an employee to thoroughly inspect and verify the condition of the vehicle in your presence before you leave.

During the last week of October 2025, I had to drop my car at Caliber Collision on N. Lamar for…read moresome body work. I booked my rental reservation using the number I thought was for the Enterprise that had a shuttle with that location but the day before I was to pick it up I got a call (on a Sunday) saying that location did not have a shuttle or transport to that body shop location. I then had the right direct line because of the email confirmation and called the location. They transferred me to this location to move the reservation that same day but this location also didn't have a shuttle service BUT Nick Knight was very helpful and said they would do me a solid and make sure someone could pick me up so I didn't have to be routed to yet another location! Even though they were short staffed that day (a few folks had called in sick), they picked me up, got me a good comparable car, set up me up with a decent rate, and when I returned it made sure the rate was adjusted to 4 days vs. the 5 days the system was quoting me. And one of their employees who didn't technically work at that location but was there for some admin because he helps with their luxury rental line, took me back to Caliber to pick up my car since they were short staffed. I really appreciated them trying to make things easier for me despite the challenges they were facing and everyone did it with a cool and easy attitude! Hard to do these days, so I was extra appreciative of the team that worked there.

We rented a large 12 person van. It was easy to reserve and pay for. The staff were helpful and…read moresuper friendly. We used the van for one day. No issues. We didn't get extra insurance for 30$. We had no issues. They have drop box and it's easy to return outside of business hours. We will use them again!

I work a federal job that requires me to travel a lot and often i'll rent a car and drive to…read moreneighboring states or cities, and Budget is my go to rental company. I alternate between this location and the one a little further down Burnet because they both have great staff and they've gotten to know me and my needs as a disaster worker. Every time i've been to this location Ive gotten a free upgrade to an SUV at the economy rate because he knows that Im often driving in the the country and don't want to get stuck in deep water on dirt driveway. The gentleman that works at this location has on several occasions ordered vehicles from the airport for me, when i've had enough time to wait for a better car. That's awesome service and why i keep coming back!

There was the movie Amistad. But did you see the one about the father who kept renting cars from…read morehere? AVISDad. I used to rent from Avis all the time. This is one of the offices which helped me out when I had an issue with one of my rental cars, which was not rented from this office (rented in Houston), but they were nice about it. I was later billed way too much, in fact it should have been free, but I'm not sure if that's the fault of this office or the company. They've been shady like that for a long time and it gets really old. I kind of tend to blame both. For the experience I had when I came in here it was okay. For trying to reach them afterwards it was awful. And for the overcharging that left a negative taste in my mouth. Overall I'll give them a three but it could easily have been a two and some people would have given them a one considering.

Manger doesn't know how to use a credit card machine... refused to rent a car after I told him the…read morecard needed to be inserted not swiped. I hope the office there cameras have sound so they can see and hear how rude this non English speaking person is!

Can you give zero stars? I went in to add my spouse as an…read moreadditional driver, which is normally free. We go through the whole information gathering process, my spouse signs. Then, right as I'm about to sign, the branch manager slides a receipt over saying that it will cost $77. I say no, thanks, it's not worth it. He says that he can't reverse it, even though I declined via the card reader, and I spent an hour on the phone with customer service. I will definitely never go to this location again!

Fast, friendly and a super clean running rental! Hardly had to wait, expectations about dings and…read morehow much gas to return the car with were clear and direct. Returning the car was easy and I got a ride home. Highly Recommend!

Needed to rent a car through insurance as someone ran a red and damaged my car while I was in…read morepreparation for moving across country. The staff here were incredibly friendly and helpful with getting me in a car that would suit my needs for moving boxes and furniture around town. Kyle and the team at this location went above and beyond to make sure I felt safe and comfortable in my rental during a stressful time. Thanks guys!

Had a great experience here. A mistake on our part left us without a vehicle and within an hour…read morethey were able to upgrade us (no extra charge) and find us a vehicle for two days that we were dropping off at a different location. I appreciated the customer service and staff member who assisted us and saved the day!

Staff was extremely rude on multiple occasions, to the point that I'm no longer willing to use this…read morelocation again. I would recommend that women traveling by themselves not use this location or interact with the person (owner?) who works at the front desk.

Do not book through their phone number, it's a literal SCAM!!!!…read more I just spoke to a gentleman named "Sam" that took all my information down -- all of it including my card which I found a bit odd considering they never told me the price of anything (first red flag). He then proceeded to transfer me to his "supervisor" who's name apparently was also "Sam" 2nd Sam then recorded my voice stating all my information again (2nd red flag) and tried to get me to download an app on my phone called ANYDESK. For those not aware, this is a legitimate app used by scammers to take control of your device. That's were I ended the call. Please do not fall for this and trust your gut feeling. I overlooked several red flags because I thought I was calling a respectable business.

Great owner! He is a man of old school integrity who stands by his word! I appreciate it him taking…read morehis time explaining things to me!!!

EXCEPTIONAL BUSINESS! From pre trip to post trip, 5 stars across the board. The communication is…read moreamazing. They are always available to chat about anything i need assistance with. They are super accommodating and helpful. The quality and cleanliness of the vehicles are always top tier and great prices! Swyfly is the only rental company I use and they will continue to receive my business! Great Company!

Apparently they are out of business. We have a 38 vehicle fleet with Enterprise long term…read moresubscriptions, and we considering working with a local company instead... Too bad.

Amazing experience!! Top notch customer service especially in a crunch. Rob and his team saved the…read moreday. Will be my go to from now on!

I needed a car while my car was in the shop. Rent a Car with Cash was recommended by a friend…read more What a fantastic company. They were prompt, courteous, and had excellent communication. Fast and efficient. Thank you for a great and easy experience.

I stopped in the New Braunfels location to rent a box truck for a move, and the obviously gay…read moremanager was curt. I guess that he was having a bad day. I rented a truck from Ryder and got good service.

Friendly people and accommodating. They were able to find me a truck when no one else in…read moresurrounding cities could. Only 20 miles from work (where we needed to use the truck), so fairly convenient location. Sometimes I fly in for a show or convention and we don't have a truck available, and this Enterprise location will be my first choice. I'm sure we will work together again soon.