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    Avalon Transportation Service

    4.4 (7 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Photo of Jay N.
    2
    15
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    1 year ago

    Great support and very helpful answered all questions. Better alternative to Turo. Local here in Austin.

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    Photo of Nick F.
    2
    87
    20

    6 days ago

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    4 years ago

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    Photo of Lior G.
    337
    5
    2

    3 years ago

    Helpful 1
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    Photo of Matthew B.
    362
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    12

    3 years ago

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    124
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    5 years ago

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    Photo of Jeff H.
    241
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    59

    9 years ago

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    Ask the Community - Avalon Transportation Service

    Hertz Rent A Car - Hertz app customer service chat....no response

    Hertz Rent A Car

    2.5(24 reviews)
    1.0 mi

    DO NOT RENT AT THIS LOCATION. The most horrible customer service…read more The Manager Associate Liam Loubser has NO answers to any of your questions. I was promised a shuttle service drop off after returning the car but when I got to the rental location, neither Liam nor the shuttle driver was present. Finally I had to Uber home without any charges coverage by Hertz. It doesn't seem like the manager Matthew cares much about what goes on with the employees either as both Liam and shuttle driver left early even though the location is supposed to be open until 5. A third guy was the only person was present when I dropped off the car who called Liam to say "I got a really mad customer here" right in front of me. As if I was being unreasonable. Is this the way to talk to people???!These guys all need a lesson in customer service 101. They even charged me for additional authorized driver even though it is free for Gold members. Nowhere on the website does it mention that a minimum of 3 rentals with the Gold membership is required. So scammy. Now about the car, they had very basic models without the common features found in any 2022 car. No CarPlay or Android auto which is built in feature for most rentals from other companies like National. Save yourself the trouble and get a rental with another company.

    We rented a car for 5:00 and arrived and the location was closed - we received no communication…read more Someone from the back answered and said all the sales people already left for the day and said we can get a refund or try the airport. Terrible service and communication.

    Avalon Transportation Service - carrental - Updated May 2026

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