Sammy H is the best! Having suffered a power surge glitch that left me with a black screen on my…read moreMac Pro, he prompted me to try a simple strategy. With patience and hope, I followed his directions and guess what? It worked! #forevergrateful

We are from out of state and we wouldn't trust anyone else with our IPhone repairs. Great and…read moreaffordable prices. Great communication and fast services. Always available to answer any questions. We have also purchased iPhones and have never had a problem with our phones.

DO NOT GO HERE!! If I could give it 0 stars I would…read more 1st they don't know what they're doing.They had my computer for a week did ABSOLUTELY nothing and charged me 30 for labor. I then took it down the road to a place called cell phone repairs the dude looked at my computer moved one wire and completely fixed it within a minute. WZRD employees lied about looking at everything and testing it. I mean if all you had to do was move a wire how do you not figure That out. They also lied about being communicative. They originally told me before they ordered everything/ parts they would call me first and tell me how much it would be/ cost before they ordered it. THEY DID NOT. 3 days no contact (I had to call them) and ask about an update they the had the audacity to tell me that they were waiting on the battery they ordered which would cost me Damm near 80 bucks ???? What happened to calling ma and asking about ordering a part before ordering it. Honestly ridiculous. DONT GO HERE they were out done by a man at the counter that fixed it within seconds honestly sad And they will scamm you they charged me more and did less. They also ordered parts without consulting me even though they themselves said they would

Took in iPhone for repair. Would not connect to the charging cable. Very nice gentleman cleaned…read moreout the charging port and got it working. In and out in 15 minutes. Only charged 15 dollars. Great customer service.

AMAZING CUSTOMER SERVICE! I've used them twice for battery replacement on sad, old iPhones. So…read morefast! So inexpensive! So pleasant! Both times they had my battery in stock and replacement took only a half-hour. This last time, the technician noticed another problem with my phone and fixed it since it was under the knife. It was simple enough for them to do, but they could have ignored the problem. What would have been an expensive crisis for me later was solved quickly, easily and FOR FREE. I can't remember the last time someone went above and beyond. I wish I had more broken phones.

I came in with a cracked i-phone screen and a battery that lost power as fast as Biden forgets…read morewhere he is at any given moment! In about an hour I had my phone back with a new screen and battery, and the price was every bit as pleasant as the service. I highly recommend their business, and 5 stars just isn't enough for the level of service received. Any future repairs needed by my family will be brought here without hesitation.

The man was very kind whilst assisting me with my MacBook Air. It's an old piece of equipment that…read moreI was having trouble getting to power on. He took It into the back for about five to ten minutes and brought it back working. Didn't charge for the simple fix and was extremely pleasant.

Danny is very professional and knowledgeable. I highly recommend Danny. Got right to it and had us…read moreup and running in less than 30 mins with an issue we had been battling for days. Definitely worth every dime. Also, he fit us into his tight schedule. Thank you again

Lacks integrity. After payment was made in advance, stood me up twice after promising to do the…read morework on a certain day. No call, no contact, no apology for not showing up. Showed up at my office to do the work onsite while I was out; took my computer home with him without my permission. I demanded that it be returned immediately. It was returned the following day with repair made. However, it wasn't long before the repair began to fail. Contacted him again and he said he absolutely wants to make it right. Made a date to make the repair, and I'll be - he stood me up again! Reported to the Better Business Bureau with no reply from him.

quick efficient knowledgeable about the new iphone great…read moreadvice for todays technology

I am so upset the way the fixed my iPhone XS Max. I had them replace the back, screen, speakers and…read morehelp with water damage. The first time I got it back, my screen only lasted 2 weeks and I had to fork out another 200 for a screen. I have had the phone back for 3 weeks and the camera stopped working. I heard cracking when I was talking so took the phone out of the otter box and it had split! I was livid so I went to screen geeks and they found that it was missing screws, missing components and that the entire device was holding on by a thread. I called the owner that told the same boohoo story that she has never had an issue before. I will be going to the BBB and tell them the issue I had for sure. Don't anyone go there!!!

My wife and I have been Verizon customers for 19 years and just recently were experiencing…read moresignificant issues with our phones with very poor support from the national Verizon organization. We decided to go to the local Lufkin, TX, Verizon store for help. Our first attempt was with the store manager Damari, and he was not customer service inclined and has a tendency to be somewhat rude. We continued to have phone issues with multiple phones so tried once again to get support through the local (Lufkin, TX,) store; Fortunately we worked with Tyler one of the store's team members and he fixed all our issues and was extremely customer service oriented. Damari and the National Verizon support team barley earned one-star for their support. We were ready to go to AT&T but Tyler saved the day. Someone needs to reward Tyler for his customer service skills. Great job Tyler. My wife and I appreciate your support.

Visited this store on Saturday. I was the only person in the place. My phone wouldn't turn on. The…read morelady at the store told me it was the battery and I could buy a new phone or take it down the road for repair. She wasn't helpful at all. Told me I could buy a new phone for $500 I took it down the road. They said it wasn't the battery. Almost bought a new phone, but then decided to go to another store an hour away. The lady at the actual Verizon store was able to get my phone started and I didn't have to bug a new one. I will not be coming back to this store. Also, if you came and lost your diamond earring. It is under the desk. I asked if it was hers and she said "no, it's a customers." And it stayed under the desk.